Last updated: 2025-05-22

14 Technical Support jobs in Washington.

Hiring now: Customer Solutions Engr C @ Cloudflare, Service Desk Support Spec @ Sprymethod, Support Spec @ Palantir, Software Applications Eng @ Shield Ai, Corporate Support Level 2 @ Allen Inte, Software Support Spec @ Tyler Tech, Support Generalist @ Core One, Technical Trainer And Pro @ Saic, Sr Technical Support Engr @ Palo Alto , Sr Technical Support Engr @ Paloaltone.Explore more at at kaamvaam.com

🔥 Skills

customer support (5) troubleshooting (4) collaboration (4) technical support (3) problem-solving (3) Technical Support (3) technical advisor (2) Cloudflare platform (2) customer lifecycle (2) cybersecurity (2)

📍 Locations

Washington (6) Reston (5) Chantilly (1) Herndon (1) McLean (1)
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Cloudflare

Customer Solutions Engineer (CSE) Washington
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Sprymethods

Service Desk Support Specialist Washington
Skills & Focus: front-line support, enterprise case management, technical issues, user support tickets, triaging issues, basic troubleshooting, access requests, configuration requests, escalating issues, cross-functional teams

Palantir

Support Specialist Washington
Skills & Focus: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Cloudflare

Technical Account Manager Washington
Skills & Focus: technical account manager, customer support, networking protocols, security products, customer satisfaction, technical problem-solving, cloudflare products, escalation management, incident response, collaborative engagement
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities
Salary: $127,000 - $155,000
Type: Full-time
Customer Solutions Engineer Washington
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Shield Ai

Software Applications Engineer Washington
Skills & Focus: technical expertise, customer support, implementation, software products, requirements analysis, product integration, AI development, Autonomy development, enterprise software, support
About the Company: Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autono…

Allen Integrated Solutions

Corporate Support Level 2 Chantilly
Skills & Focus: SETA support, enterprise planning, management support, executive communications, collaboration, technical status, action item resolution, high-quality reports, customer organization, cybersecurity organization
Experience: Level 2 – requires a minimum of 5 years with M.S., or 8 years with B.S.

Tyler Technologies Inc.

Software Support Specialist Herndon
Skills & Focus: customer support, web applications, troubleshooting, SQL, Java, JavaScript, application support, client issues, on-call support, relational databases
About the Company: Tyler Technologies provides integrated software and technology services for the public sector, including solutions for courts, local government, and schools.
Type: Full-time

Core One

Support Generalist McLean
Skills & Focus: support expertise, customer issues, problem resolution, training, clear communication, analytical skills, organizational skills, critical thinking, service providers, government agencies
About the Company: Core One values people first and is comprised of outstanding professionals from the national security community.
Experience: A minimum of 4 years of progressively responsible administrative or customer support experience
Benefits: competitive compensation and benefits packages

Saic

Technical Trainer and Product Support SME Reston
Skills & Focus: Technical Trainer, Product Support, Training Programs, Lessons Plans, Product Demonstrations, Curriculum Development, Field Service, Technical Support, Industry Standards, Travel
About the Company: SAIC is a premier Fortune 500® technology integrator driving our nation's technology transformation, offering solutions across defense, space, civilian, and in…
Experience: Six (6) years’ experience with high school diploma or GED, or two (2) years with bachelor’s degree, or zero (0) years with master’s degree, plus military background or related experience
Type: Full-time

Palo Alto Networks

Senior Technical Support Engineer, USG, XSIAM Reston
Skills & Focus: technical support, customer success, troubleshooting, Linux, Windows OS, networking, collaboration, cloud, Kubernetes, problem-solving
About the Company: Palo Alto Networks is dedicated to protecting our digital way of life and is a leader in cybersecurity. Their mission focuses on being a cybersecurity partner …
Experience: Previous experience in a customer-facing technical support role (Support Engineer) - advantageous.
Salary: $108000 - $175200/YR
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

Paloaltonetworks2

Senior Technical Support Engineer Reston
Skills & Focus: technical support, fault isolation, root cause analysis, technical documentation, troubleshooting, collaboration, customer support, product improvement, problem-solving, cybersecurity

Palo Alto Networks

Global Customer Support Jobs Reston
Skills & Focus: customer support, cybersecurity, Technical Support Engineer, government, VM Specialist, Cortex XSOAR, innovation, collaboration, diversity, inclusion
About the Company: Palo Alto Networks is a global leader in cybersecurity, focused on innovation and addressing the world's toughest security challenges.
Sr. Technical Support Engineer Reston
Skills & Focus: Technical Support, Cybersecurity, Customer Service, Remote, Engineer, Support Engineer, Problem Solving, SaaS, Government Support, Software
About the Company: Leading the way in cybersecurity with innovative solutions and a commitment to fostering a diverse and inclusive workforce.
Type: Full-time