Last updated: 2025-05-22

10 Technical And Product Support jobs in Washington.

Hiring now: Customer Solutions Engr C @ Cloudflare, Service Desk Support Spec @ Sprymethod, Support Spec @ Palantir, Sr User Support Spec Ii @ Contact Go, Sr Escalations Support En @ Cisco Thou, Software Applications Eng @ Shield Ai, Customer Support Account @ Netapp.Explore more at at kaamvaam.com

🔥 Skills

technical support (4) troubleshooting (3) technical advisor (2) Cloudflare platform (2) customer lifecycle (2) problem-solving (2) web conferencing (2) training (2) diagnose (2) Zoom (2)

📍 Locations

Washington (7) Baltimore (2) Rockville (1)
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Cloudflare

Customer Solutions Engineer (CSE) Washington
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Sprymethods

Service Desk Support Specialist Washington
Skills & Focus: front-line support, enterprise case management, technical issues, user support tickets, triaging issues, basic troubleshooting, access requests, configuration requests, escalating issues, cross-functional teams

Palantir

Support Specialist Washington
Skills & Focus: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Contact Government Services, Llc

Senior User Support Specialist II Washington
Skills & Focus: technical support, web conferencing, training, troubleshooting, diagnose, Zoom, Skype for Business, WebEx, Adobe Connect, Team Meetings
About the Company: CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brin…
Experience: 4+ years of relevant experience
Salary: $72,895 - $105,293 a year
Type: Full-time
Benefits: Health, Dental, Vision, Life Insurance, 401k, Flexible Spending Account, Paid Time Off

Cisco Thousandeyes

Senior Escalations Support Engineer Washington
Skills & Focus: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
About the Company: Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Powered…
Experience: 5–8+ years in a technical support, engineering, or customer-facing role
Salary: 112,000 USD - 149,900 USD
Type: Full-time
Benefits: Medical, dental, vision insurance, 401(k), paid holidays, vacation and sick time, performance incentives, and additiona…

Cloudflare

Customer Solutions Engineer Washington
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Shield Ai

Software Applications Engineer Washington
Skills & Focus: technical expertise, customer support, implementation, software products, requirements analysis, product integration, AI development, Autonomy development, enterprise software, support
About the Company: Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autono…

Netapp

Customer Support Account Manager Baltimore
Skills & Focus: customer support, data infrastructure, business possibilities, collaboration, problem-solving, intelligent data, remotely, opportunity, candidates, applicants
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer.

Contact Government Services, Llc

Litigation Support Technician Baltimore
Skills & Focus: Litigation Support, Technical Assistance, Quality Assurance, Systems Security, Customer Support, Configuration, Installation, Troubleshooting, Database Management, Collaboration
About the Company: Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. CGS brings motivated, highly skilled…
Experience: Mid level
Type: Full Time
Benefits: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter)…
Senior User Support Specialist Rockville
Skills & Focus: web conferencing, Zoom, Skype for Business, WebEx, Adobe Connect, Team Meeting, troubleshooting, training, technical support, government innovation
About the Company: CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brin…
Experience: 4+ years
Salary: $56,696.64 - $72,895.68
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…