Last updated: 2025-05-22

43 It Support And Service Desk jobs in Washington.

Hiring now: Telecom Analyst Jr @ General Dy, It Tech @ Saic, Litigation Support Tech @ Contact Go, Service Desk Support Spec @ Sprymethod, Infrastructure Deployment @ Agile Defe, It Service Desk Mgr @ Actionet, Help Desk Support Tech @ University, Facilities Workflow Admin @ Cmi, Support Spec @ Palantir, Cctvsecurity Tech @ Latitude.Explore more at at kaamvaam.com

šŸ”„ Skills

troubleshooting (11) IT support (9) technical support (8) customer service (8) documentation (7) Technical Support (6) Customer Service (4) ServiceNow (4) communication skills (4) hardware (4)

šŸ“ Locations

Washington (26) Baltimore (6) Gaithersburg (3) Bethesda (2) Columbia (2) Owings Mills (2) Germantown (1) Rockville (1)
šŸ” Go to full job search

General Dynamics

Telecom Analyst Jr Washington
Skills & Focus: telecom, voice, invoices, deployment, O&M support, Avaya, Cisco, voice gateways, inventory, equipment
About the Company: A global technology and professional services company delivering consulting, technology, and mission services to government agencies, defense, and intelligenceā€¦
Experience: 0+ years of related experience
Salary: Between $71,400.00 - $96,600.00 per year
Type: Full-time
Benefits: Comprehensive health and wellness packages, 401K with company match, paid education and certifications, paid vacation aā€¦

Saic

IT Technician Washington
Skills & Focus: IT support, Help Desk Technician, installing, configuring, maintaining, operating system, workstations, servers, troubleshooting, technical support
About the Company: SAICĀ® is a premier Fortune 500Ā® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust poā€¦
Experience: 5+ years in IT support
Salary: 75-80k
Type: Full-time

General Dynamics

Associate Help Desk Technician Washington
Skills & Focus: Customer Service, IT Support, Problem Resolution, Technical Support, Networking, Application Support, Microsoft Windows, MacOS, Microsoft Office 365, Active Directory
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmenā€¦
Experience: 4+ years of related experience
Salary: $28.52 - $38.58 per hour
Type: Full Time
Benefits: Medical, dental, vision plans, 401(k) with match, paid time off, disability benefits, life insurance, and more.

Contact Government Services, Llc

Litigation Support Technician Washington
Skills & Focus: Litigation Support, Technical assistance, Systems Administration, Quality assurance, Customer support, Systems security, Data transmission, Troubleshooting, Government innovation, Training
About the Company: Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. CGS brings motivated, highly skilledā€¦
Experience: Mid level
Type: Full Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account (Health, Dependent Care, and Commuter), Paiā€¦

Sprymethods

Service Desk Support Specialist Washington
Skills & Focus: front-line support, enterprise case management, technical issues, user support tickets, triaging issues, basic troubleshooting, access requests, configuration requests, escalating issues, cross-functional teams

Agile Defense

Infrastructure Deployment Manager Washington
Skills & Focus: IT staff, deployment activities, project management, customer satisfaction, technical expert, Agile Defense values, PMP, ITIL, Service Desk, client support
About the Company: At Agile Defense we know that action defines the outcome and new challenges require new solutions. Our vision is to bring adaptive innovation to support our naā€¦
Experience: Minimum of 3-5 years of deployment experience
Type: Regular
Benefits: Competitive and comprehensive benefits package
SVTC Technician III (SWING SHIFT) Washington
Skills & Focus: VTC scheduling, live event support, IT equipment management, AV equipment, user accounts, SOP development, IT issue escalation, application installation, inventory management, user training
About the Company: At Agile Defense we know that action defines the outcome and new challenges require new solutions. We embrace change with an unmovable spirit and the courage tā€¦
Experience: Minimum of six (6) years of relevant experience
Type: Regular / On-site
Benefits: Agile Defense offers a competitive and comprehensive benefits package.

Contact Government Services, Llc

Litigation Systems Analyst Washington
Skills & Focus: Systems Analyst, litigation support, government IT, systems design, technical support, data validation, project requirements, software testing, user documentation, technical supervision
About the Company: CGS is seeking a Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agencyā€™s ongoing litigation effortā€¦
Experience: At least three years of hands-on experience
Salary: $102,890.67 - $132,288 a year
Type: Full Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account, Paid Time Off and Holidays

Actionet, Inc.

IT Service Desk Manager Washington
Skills & Focus: IT Service Desk, Customer Service, Technical Support, Account Administration, ServiceNow, Reporting, Performance Metrics, CMMI-DEV Level 4, Agile Software Development, Cybersecurity
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Profā€¦

Contact Government Services, Llc

Sr. User Support Specialist Washington
Skills & Focus: IT support, customer service, trouble tickets, user accounts, hardware installation, software maintenance, networking, telecommunications, communication skills, government contracting
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources, combining cutting-edge technoā€¦
Experience: Mid Entry Level
Salary: $75,965 - $109,728
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Paiā€¦

General Dynamics

Senior Unified Communications Analyst Washington
Skills & Focus: Unified Communications, Telecommunications, VoIP, Microsoft Teams, Network Configuration, Troubleshooting, Call Management, Legacy Systems, System Management, Engineering Support
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmenā€¦
Experience: 5+ years of related experience
Salary: $107,100 - $144,900
Type: Full Time
Benefits: 401K with company match, comprehensive health and wellness packages, paid education and certifications, variety of paidā€¦

Universityofmarylandmedicalsystem

Help Desk Support Technician Washington
Skills & Focus: customer service, problem resolution, helpdesk, troubleshooting, IT support, network issues, hardware, software, escalation, documentation

Cmi

Facilities Workflow Administrator Washington
Skills & Focus: service desk, workflow, administrative support, logistical, operational, work orders, expense vouchers, quality control, continuous assessment, helpdesk

Contact Government Services, Llc

User Support Specialist Washington
Skills & Focus: IT support, user assistance, diagnose IT systems, customer service, trouble tickets, software installation, user account administration, network familiarity, communication skills, training users
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.ā€¦
Experience: Mid Entry Level
Salary: $59,084.48 - $75,965.76 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Paiā€¦

General Dynamics

Unified Communications Operations Specialist Washington
Skills & Focus: Unified Communications, IT Engineering, Program Management, Customer Service, Technical Guidance, Workflow Processes, JIRA, Service manager, Avaya BCM, Avaya IP Office
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmenā€¦
Experience: 5+ years of related experience
Salary: $69,264 - $92,000
Type: Full Time
Benefits: 401K with company match, comprehensive health and wellness packages, paid vacation and holidays, flexible work weeks, pā€¦

Palantir

Support Specialist Washington
Skills & Focus: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
About the Company: Palantir builds the worldā€™s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empoā€¦

Actionet, Inc.

Technical Support Services Specialists (Senior, Mid and Junior) Washington
Skills & Focus: IT Technical Support, DoD TS, End User System Management, classified environments, unclassified environments, IT Life Cycle services, Cyber Security, IT Managed Services, Agile Software Engineering, Cloud Solutions
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and the Department of Defense.
Experience: 3-10 years
Type: Full-time

Latitude Inc

CCTV/Security Technician Washington
Skills & Focus: CCTV cameras, access control systems, alarm systems, installation, maintenance, troubleshooting, configuration, customer support, network-based security systems, technical issues
Experience: 2+ years of experience in CCTV/security system installation and maintenance.
Salary: $70,000 - $100,000 a year
Type: Full-time

Democratic National Committee (Dnc)

IT Help Desk Associate II Washington
Skills & Focus: IT support, technical support, Help Desk, DNC, staff support, Windows, troubleshooting, network support, software assistance, customer service
About the Company: The Democratic National Committee (DNC) is the formal governing body for the United States Democratic Party responsible for promoting the party's candidates anā€¦

Nbcuniversal

Maintenance Engineer Washington
Skills & Focus: broadcast technology, maintenance, installation, configuration, technical support, cyber security, media production, incident response, system documentation, customer communication
About the Company: NBCUniversal is a leading media and entertainment company managing a valuable portfolio of news and entertainment television networks, a premier motion pictureā€¦
Type: Full-time

Actionet, Inc.

Desk Side Support Manager Washington
Skills & Focus: Deskside Support, IT support, Public Trust, ServiceNow, first-call resolution, IT operations, customer service, network configuration, security standards, asset management
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Profā€¦

Saic

Sr. IT Technician Washington
Skills & Focus: IT Technician, Help Desk Analyst, installing, configuring, maintaining, operating systems, software installations, support, hardware solutions, data integrity
About the Company: SAIC is a premier Fortune 500Ā® technology integrator focused on advancing the power of technology and innovation to serve and protect our world.
Experience: 2+ years related experience, 4+ additional years in lieu of education, 10+ years relevant experience required.
Salary: $95,000 - $100,000
Type: Full-time
Benefits: Offers competitive salary and potential for development.
Deskside Technician Washington
Skills & Focus: support, IT, network, hardware, software, incident, system administration, inventory, documentation, maintenance
Experience: 9+ years, Bachelors and 5+ years, or Masters and 3+ years
Salary: $40,001 - $80,000
Type: Full-time

Actionet, Inc.

Asset Manager Washington
Skills & Focus: IT support, ticket management, ServiceNow, hardware issues, software issues, networking, printer configuration, inventory management, Agile Software Development, Cybersecurity
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. They ā€¦
Experience: Relevant experience in IT support and ticket management.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Profā€¦

Centuria

Operation Manager Washington
Skills & Focus: DoD IT policies, communication, Infrastructure Support Services, security requirements, service level agreement, 24x7 operations, ITIL framework, performance-based contract, help desk support, Security+ Certification
About the Company: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government sinā€¦
Experience: 3-5 years of experience working in an IT environment; 5 or more years professional experience within the designated Subject Matter Expert (SME) area beyond BA/BS or equivalence; Demonstrated experience in a DoD IT environment.
Type: Full-time

Universityofmarylandmedicalsystem

ITSM Developer Washington
Skills & Focus: ITSM, development, configuration, automation, incident management, problem management, service management, JavaScript, reporting, workflow

Alertus Technologies

Technical Support Specialist Baltimore
Skills & Focus: Technical Support, customer service, troubleshoot, hardware, software, communication, network technologies, Windows, Linux, REST
About the Company: At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalablā€¦
Experience: 0-2 years experience in a Technical Support position
Salary: $21.74 - $26.27 an hour
Type: Full-time
Benefits: Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disability, Accidenā€¦
Technical Support Analyst II Baltimore
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Networking, IT Security Principles, Ticketing Systems, Windows Administration, Scripting, API Integrations, VoIP solutions
About the Company: At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalablā€¦
Experience: 4 - 7 years prior experience working in a technical help desk environment
Salary: $64,000 - $80,000
Type: Full-Time
Benefits: Unlimited Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disabilitā€¦

Zones Llc

Field Services Technician Baltimore
Skills & Focus: Field Service Technician, POS systems, Technical support, Cabling, Installation, Configuration, Customer service, IT knowledge, Fiber Optics, A+ certification
About the Company: Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones specializes in Dā€¦
Experience: 5 years (7+ years preferred)
Salary: $35.00 - $45.00
Type: Full-time
Benefits: Medical, dental and vision coverage, life insurance, disability insurance, 401(k) plan with matching provision, paid tiā€¦

Netapp

Technical Support Engineer Baltimore
Skills & Focus: Technical Support, Engineer, Support Account Manager, Service Delivery Manager, OnCommand, Customer Success, TS/SCI, Poly, Active, Infrastructure
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or ā€¦

Eurofins Electronical & Electronics Na Llc

Technical Services Coordinator Baltimore
Skills & Focus: project coordination, client satisfaction, testing facilities, communication, consumer product testing, scheduling, reporting, collaboration, project management, technical support
About the Company: Eurofins Electronical & Electronics NA LLC is the global service leader for product safety approvals and regulatory certification of electrical products, with ā€¦

University Of Maryland Medical System

Health Informatics Specialist Baltimore
Skills & Focus: health informatics, clinical applications, business applications, user support, training, workflow analysis, project management, integration, system implementation, documentation
About the Company: Provides comprehensive health services to the community, ensuring safe and effective healthcare delivery.

Telesat

Infrastructure Technician Bethesda
Skills & Focus: technical support, troubleshooting, help desk, network operations, customer satisfaction, hardware maintenance, documentation, problem solving, analytical skills, communication skills
About the Company: Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunicā€¦
Experience: 3-4 years
Type: Full-time
Benefits: Benefits included with full-time hire

Dlh Corp

ServiceNow Administrator / Developer Bethesda
Skills & Focus: ServiceNow, administrative tasks, technical support, cloud enablement, digital transformation, data analytics, incident management, problem escalation, space management, interoperability
About the Company: DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and iā€¦
Experience: 5 years
Salary: $125,000 - $135,000
Type: Full-time
Benefits: PTO, medical, dental, vision, 401(k) with matching, education assistance, flexible spending accounts, etc.

Tenable, Inc.

IT Support Engineer Columbia
Skills & Focus: technical support, Windows, macOS, network troubleshooting, installation, repairs, upgrades, customer support, documentation, account management
About the Company: TenableĀ® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
Experience: 2+ years preferred
Salary: $27.16 - $36.14 USD
Type: Full-time
Benefits: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stockā€¦

Sound Engineering Solutions

Ticket Coordinator Columbia
Skills & Focus: ticket management, customer service, SLA, service desk, troubleshooting, ITSM tools, Remedy, Service Now, communication skills, time management
Experience: Five (5) yearsā€™ experience in customer service, help desk, or network operations center environment.
Salary: $33,978 - $54,110 per year
Type: Full-time
Benefits: 100% company Funded BCBS Health, Dental and Vision Insurance Plan, 3 weeks PTO, 11 Government Holidays

Prominent Edge

Information Help Desk/ Windows Support Gaithersburg
Skills & Focus: information help desk, Windows support, customer support, documentation, network concepts, Tier II Desktop Support, Windows endpoint device, troubleshooting, malware removal, ITIL certification
About the Company: We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choā€¦
Experience: Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Type: Full-time
Benefits: 3 weeks paid time off per year+10 Holidays, Six percent 401k matching, vested immediately, comprehensive health care plā€¦
Information Help Desk/ Windows Support Gaithersburg
Skills & Focus: information help desk, Windows support, customer support, documentation, network concepts, Tier II Desktop Support, Windows endpoint device, troubleshooting, malware removal, ITIL certification
About the Company: We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choā€¦
Experience: Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Type: Full-time
Benefits: 3 weeks paid time off per year+10 Holidays, Six percent 401k matching, vested immediately, comprehensive health care plā€¦

Lgcgroup

Application Service Manager Gaithersburg
Skills & Focus: IT service management, ITIL, service delivery, customer satisfaction, operational efficiency, incident management, problem management, change management, service level management, continuous improvement

Saic

Tier II Desktop Support Specialist Germantown
Skills & Focus: desktop support, troubleshooting, Windows operating systems, application support, hardware/software, end-user training, TCP/IP, DNS, DHCP, VPN
About the Company: SAICĀ® is a premier Fortune 500Ā® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust poā€¦
Experience: Bachelors and two (2) years or more experience; Masters and 0 years related experience.
Salary: $40,001 - $80,000
Type: Full-time
Benefits: Click here

Dex Imaging

Managed IT Help Desk Tier 1 Owings Mills
Skills & Focus: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
About the Company: DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the natiā€¦
Experience: 1-3 years
Type: Full-time
Service Manager Owings Mills
Skills & Focus: Field service, Management, Technical support, Customer service, Service contracts, Training, Scheduling, Performance management, Problem solving, Communication
Experience: 3+ years of related experience and/or training; or equivalent combination of education and experience.
Type: Full-time

Arcellx

IT Helpdesk/Support Technician Rockville
Skills & Focus: IT support, troubleshooting, technical assistance, Active Directory, Windows OS, customer service, hardware, software, networking, problem-solving
About the Company: Arcellx is a public, clinical-stage biotechnology company reimagining cell therapy by engineering innovative immunotherapies for patients with cancer and otherā€¦
Experience: 5+ yearsā€™ experience in an IT helpdesk/desktop environment, providing remote, web & phone support.
Salary: $80,000 - $95,000 per year
Benefits: 100% coverage for medical, dental and vision for team members and dependents, unlimited vacation, a 3-day weekend everyā€¦