Last updated: 2025-05-22

24 Customer Success Management jobs in Toronto.

Hiring now: Dir Relationship Manageme @ Adp, Client Success Mgr @ Metergy So, Sr Customer Exp Mgr @ Pointclick, Mgr Customer Exp @ Global Ind, Sr Consultant Client Succ @ Visa, Customer Success Mgr Stra @ Mentimeter, Customer Success Mgr @ Agentnoon, Customer Success Mgr Amaz @ Carbon6, Client Success Mgr @ Applovin, Sr Customer Success Mgr @ Cloudtalk.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (8) customer success (5) client satisfaction (3) Collaboration (3) KPI (3) SaaS (3) stakeholder management (3) client success (2) team management (2) leadership (2)

📍 Locations

Toronto (19) Richmond Hill (2) Etobicoke (1) Markham (1) Mississauga (1)
🔍 Go to full job search

Adp

Director, Relationship Management Etobicoke
Skills & Focus: client relationship, retention strategies, client success, team management, strategic partnerships, leadership, client satisfaction, business growth, collaboration, change management
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: Minimum 7-10 years of people leadership in a client-facing role (relationship management, client service, implementation, B2B experience preferred)
Type: Full-time
Benefits: Focus on mental health and well-being, ongoing training and development opportunities, tuition reimbursement, flexibili…

Metergy Solutions Inc.

Client Success Manager Markham
Skills & Focus: client relationships, account management, customer service, business-to-business, client inquiries, proactive communication, client satisfaction, cross-departmental collaboration, CRM databases, energy consumption
About the Company: Metergy Solutions has been a leading provider of submetering solutions for over 20 years, specializing in measuring individual suite consumption of electricity…
Experience: Minimum of 5 years in a customer service role with a business-to-business focus
Type: Permanent (Non-Union)

Pointclickcare

Senior Customer Experience Manager Mississauga
Skills & Focus: Customer Experience, Stakeholders, Govern, Measure, Actionable Outcomes, Improve CX, Healthcare Technology, Cloud-based Software, Collaboration, Real-time Insights
About the Company: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 ye…
Type: Contract

Global Industrial

Manager, Customer Experience Richmond Hill
Skills & Focus: customer experience, leadership, cross-functional, customer feedback, data analytics, operational excellence, KPI, team development, conflict resolution, customer satisfaction
About the Company: For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses througho…
Experience: 5+ years of experience as a Customer Service or Contact Center Manager
Manager, Customer Experience Richmond Hill
Skills & Focus: Customer Experience, Leadership, Data Analytics, Operational Excellence, Performance Management, Customer Issue Resolution, Team Development, Service Quality, Continuous Improvement, Cultural Transformation
About the Company: For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses througho…
Experience: 5+ years of experience as a Customer Service or Contact Center Manager in an environment with 14+ associates, including remote or multi-location teams.

Visa

Sr. Consultant, Client Success Toronto
Skills & Focus: Client Success, Implementation, Product Adoption, Operational Excellence, Payment Processing, Retail, eCommerce, Stakeholder Management, Client Engagement, Training Materials
About the Company: Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments to fast and secure electronic payment…
Type: Hybrid

Mentimeter

Customer Success Manager - Strategic Accounts Toronto
Skills & Focus: Customer Success, SaaS, Stakeholder Management, Onboarding, Training, Retention, Growth, Presentation Skills, Data Knowledge, Market Expertise
About the Company: Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…
Experience: 3-5 years
Type: Full-time
Benefits: Competitive compensation and benefits package, including pension contributions.

Agentnoon

Customer Success Manager Toronto
Skills & Focus: Customer Success, Account Management, Product Training, Customer Retention, Customer Feedback, Project Management, UI/UX, Software Issues, Implementation Management, Collaboration
About the Company: Agentnoon builds workforce planning software for executives in fast-growing companies. We are creating a fast & nimble team to build a people-centric company t…
Experience: 6+ years
Salary: $100K - $150K
Type: Full-time
Benefits: Competitive salary and benefits package. Opportunities for career growth and professional development. A supportive and…

Carbon6

Customer Success Manager (Amazon/Walmart) Toronto
Skills & Focus: Customer Success, Onboarding, Customer Satisfaction, Relationship Management, Strategic Advocate, Value Proposition, KPIs, Account Growth, Communication Skills, Problem-Solving
About the Company: Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers …
Experience: At least 5 years in sales, business development, or customer service
Type: Full-time
Benefits: Competitive salary, Retirement Savings Plan, employee stock purchase program, comprehensive health benefits, flexible P…

Applovin

Client Success Manager Toronto
Skills & Focus: growth strategy, stakeholder relationships, data-driven, mobile advertising, client success, best practices, strategic guidance, campaign performance, analytical skills, problem solving
About the Company: AppLovin makes technologies that help businesses of every size connect to their ideal customers. The company provides end-to-end software and AI solutions for …
Experience: Minimum 2+ years of relevant experience in client-facing roles (preferably within digital media), with a strong emphasis on strategy and growth.
Type: Full-time

Cloudtalk

Senior Customer Success Manager Toronto
Skills & Focus: Customer Success, B2B SaaS, customer journey, revenue expansion, data-driven, technical aptitude, onboarding, stakeholder management, communication software, analytics tools
About the Company: CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for dri…
Experience: Proven experience in Customer Success, Onboarding, or Account Management in a SaaS company.
Type: Full-time
Benefits: 1-1 Coaching sessions, Unlimited Paid Time Off, Volunteering Days, Home office budget, MacBook for work, Fitness Allowa…

Shakudo

Head of Customer Success Toronto
Skills & Focus: customer success, professional services, B2B SaaS, AI, data infrastructure, customer adoption, customer retention, service delivery, stakeholder management, technical integration
About the Company: Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system.
Experience: 5-7+ years of experience in customer success, professional services, or customer operations within a B2B SaaS or AI/ML-related company.
Type: Full-time
Benefits: Competitive compensation, benefits, and opportunities for growth.

Gorgias

Partner Success Manager Toronto
Skills & Focus: Partner Relationship Management, Account Health and Growth, Performance Tracking, Cross-Functional Collaboration, Issue Resolution, Customer Success, SaaS, E-commerce, Data Analysis, Training
About the Company: Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Experience: 3-5 years
Type: Full-time
Benefits: 4-week vacation, Paid sick leave, Paid parental leave (16 weeks), MacBook Pro, Personal credit card for lunches, Privat…

Scotiabank

Director, Success Management Toronto
Skills & Focus: networking, customer success, stakeholder management, vendor relations, banking, audits, process improvements, operational efficiency, telephony, communication
About the Company: Scotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve su…
Type: Hybrid
Benefits: Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Vgw

Customer Service Manager Toronto
Skills & Focus: customer service, KPI, performance metrics, process improvements, collaboration, mentoring, escalations, workflow optimization, data analysis, customer satisfaction
About the Company: VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.
Experience: A minimum of 5 years as a Customer Service Manager, managing people leaders in a Customer Care environment.
Benefits: Competitive compensation, perks, and benefits including opportunities for learning and career advancement.

Secoda

Customer Success Manager - Enterprise Toronto
Skills & Focus: customer success, enterprise relationships, renewals, growth, ARR, customer experience, support, engagement, technical challenges, product
About the Company: Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search.
Experience: 5-7+ years

Stripe

Customer Success Engineer Toronto
Skills & Focus: customer success, integration engineer, technical consultant, RESTful APIs, checkout, implementation, technical skills, business skills, product improvements, ecommerce
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 4 - 6 years of customer-facing experience working as a customer success engineer, integration engineer, solution architect, technical consultant, software engineer or similar role

Servicenow

Customer Engagement Manager Toronto
Skills & Focus: manage, cross-functional, project, customer, strategy, value proposition, initiative, navigation, mentorship, resolution

Lumiq

RevOps Manager Toronto
Skills & Focus: RevOps, sales, marketing, customer success, customer journey, revenue growth, performance reports, budgeting, forecasting, KPI
About the Company: At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance profession…
Benefits: certified Great Place to Work, transparency, ownership, innovation, empathy

Creyos

Customer Success Associate Toronto
Skills & Focus: customer retention, renewals, customer onboarding, lifecycle management, client satisfaction, upsell activity, customer inquiries, cross-functional collaboration, product education, healthcare technology
About the Company: Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cogniti…
Experience: 2+ years of customer success experience
Type: Hybrid
Benefits: Comprehensive benefits covering medical, dental, vision, mental health, wellness and more.

Visa

Senior Director of Client Success Toronto
Skills & Focus: Client Success, Merchant services, Operational leadership, Strategic transformation, High-performing team, Payment processes, Cross-functional collaboration, Client optimization, Industry trends, Thought-leadership
About the Company: Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions, and governments to fast, simple, and secure elec…
Type: Full-time

Samsara

Manager, Commercial Toronto
Skills & Focus: sales, team management, complex sales cycles, outbounding, Customer Success, growth mindset, data-driven decision making, public speaking, coaching, revenue
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years sales experience
Salary: $234,000 CAD
Type: Full-time

Ataccama

Customer Success Manager Toronto
Skills & Focus: Customer Success, Customer Relationships, Data Management, Deployment, Adoption, Renewals, Customer Loyalty, Cross-Sell, Up-Sell, Collaboration
About the Company: We are Ataccama, and we are on a mission to power a better future with data. Our product enables both technical and less technical ‘data people’ across their o…

Creyos

Manager of Customer Success Toronto
Skills & Focus: Customer Success, Account Management, SaaS, Mentorship, Client Satisfaction, Retention, Customer Engagement, Team Leadership, Customer Health Metrics, Salesforce
About the Company: Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cogniti…
Experience: Minimum of 7 years of experience in customer success, account management, or a related role, ideally within the SaaS space.
Type: Hybrid
Benefits: Comprehensive benefits covering medical, dental, vision, mental health, wellness and more.