Last updated: 2025-05-22

19 Customer Onboarding And Success jobs in Toronto.

Hiring now: Partner Success Mgr @ Geotab, Implementation Consultant @ Lightspeed, Bilingual Client Success @ Financeit, Customer Success Mgr Stra @ Mentimeter, Customer Success Mgr Amaz @ Carbon6, Sr Customer Success Mgr @ Cloudtalk, Head Of Customer Success @ Shakudo, Coordinator Growth Ops @ Brainstati, Dir Success Management @ Scotiabank, Strategic Accounts Progra @ Deliverect.Explore more at at kaamvaam.com

🔥 Skills

training (4) communication (4) stakeholder management (4) customer success (3) onboarding (3) Customer Success (3) Onboarding (3) customer onboarding (3) Stakeholder Management (2) B2B SaaS (2)

📍 Locations

Toronto (18) Oakville (1)
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Geotab

Partner Success Manager Oakville
Skills & Focus: Partner Management, Channel Management, Strategic Planning, Performance Monitoring, Business Development, Relationship Building, Data Analytics, Sales Targets, Onboarding Process, Compliance
About the Company: Geotab is a global leader in IoT and connected transportation, providing web-based analytics to manage fleets and enhance operational efficiency.
Experience: Minimum 8+ years
Type: Full-time
Benefits: Flex working arrangements, home office reimbursement, baby bonus & parental leave top-up, online learning, medical and …

Lightspeed Commerce

Implementation Consultant II Toronto
Skills & Focus: customer success, onboarding, training, data import, KPI, workflow, retail, communication, Google Sheets, Excel
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Intermediate
Type: Full-time
Benefits: Lightspeed RSU program, Unlimited paid time off policy, Flexible working policy, Health insurance, Health and wellness …

Financeit

Bilingual Client Success Specialist Toronto
Skills & Focus: client success, customer support, training, merchant onboarding, B2B sales, communication, multitasking, salesforce, relationship management, financial services
About the Company: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses …
Experience: 2+ years in sales or customer service, B2B experience is an asset.
Benefits: Competitive pay and performance-based bonus, flexible work arrangements, comprehensive medical, dental and vision cover…

Mentimeter

Customer Success Manager - Strategic Accounts Toronto
Skills & Focus: Customer Success, SaaS, Stakeholder Management, Onboarding, Training, Retention, Growth, Presentation Skills, Data Knowledge, Market Expertise
About the Company: Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…
Experience: 3-5 years
Type: Full-time
Benefits: Competitive compensation and benefits package, including pension contributions.

Carbon6

Customer Success Manager (Amazon/Walmart) Toronto
Skills & Focus: Customer Success, Onboarding, Customer Satisfaction, Relationship Management, Strategic Advocate, Value Proposition, KPIs, Account Growth, Communication Skills, Problem-Solving
About the Company: Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers …
Experience: At least 5 years in sales, business development, or customer service
Type: Full-time
Benefits: Competitive salary, Retirement Savings Plan, employee stock purchase program, comprehensive health benefits, flexible P…

Cloudtalk

Senior Customer Success Manager Toronto
Skills & Focus: Customer Success, B2B SaaS, customer journey, revenue expansion, data-driven, technical aptitude, onboarding, stakeholder management, communication software, analytics tools
About the Company: CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for dri…
Experience: Proven experience in Customer Success, Onboarding, or Account Management in a SaaS company.
Type: Full-time
Benefits: 1-1 Coaching sessions, Unlimited Paid Time Off, Volunteering Days, Home office budget, MacBook for work, Fitness Allowa…

Shakudo

Head of Customer Success Toronto
Skills & Focus: customer success, professional services, B2B SaaS, AI, data infrastructure, customer adoption, customer retention, service delivery, stakeholder management, technical integration
About the Company: Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system.
Experience: 5-7+ years of experience in customer success, professional services, or customer operations within a B2B SaaS or AI/ML-related company.
Type: Full-time
Benefits: Competitive compensation, benefits, and opportunities for growth.

Brainstation

Coordinator, Growth Operations Toronto
Skills & Focus: customer experience, inbound customer interactions, triage requests, process improvement, documentation, team collaboration, dynamic environment, creative problem-solving, multi-project management, software proficiency
About the Company: BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most…
Experience: 1-2 years of work experience in customer success, or a related industry
Benefits: Comprehensive Health & Wellness Benefits Package, Retirement Planning, Parental Leave Program, New Device Allowance, So…

Scotiabank

Director, Success Management Toronto
Skills & Focus: networking, customer success, stakeholder management, vendor relations, banking, audits, process improvements, operational efficiency, telephony, communication
About the Company: Scotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve su…
Type: Hybrid
Benefits: Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Deliverect

Strategic Accounts Program Manager Toronto
Skills & Focus: Strategic, Accounts, Program, Manager, customer goals, onboarding, technical alignment, operational success, restaurant partners, collaboration
About the Company: As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-comme…

Scotiabank

Specialist, IAM Onboarding Toronto
Skills & Focus: Identity & Access Management, IAM onboarding, Security controls, Access control matrices, User management analysis, Entitlement management, Application onboarding, Process improvement, Relationship building, System security
About the Company: Scotiabank is a leading bank in the Americas, providing a broad range of financial services including personal and commercial banking, wealth management, corpo…
Experience: 3+ years of hands-on working experience with IAM, 2+ years with SailPoint Identity IQ, and familiarity with Microsoft applications
Benefits: Diversity and inclusion programs, online courses, community engagement, flexible work arrangements, competitive rewards

Maintainx

Implementation Consultant Toronto
Skills & Focus: implementation, software, customer onboarding, API integration, training, support, client management, troubleshooting, communication, operations
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. A modern IoT-enabled cloud-based tool for reli…
Experience: 4+ years of relevant experience in software implementation, customer onboarding, application engineer, business consulting, maintenance, reliability, operations, engineering, and/or construction.
Type: Full-time
Benefits: Competitive salary, equity opportunities, healthcare, dental, vision coverage, 401(k) / RRSP enrollment, and PTO.

Servicenow

Customer Engagement Manager Toronto
Skills & Focus: manage, cross-functional, project, customer, strategy, value proposition, initiative, navigation, mentorship, resolution

Visa

Client Implementation Manager Toronto
Skills & Focus: client onboarding, implementation management, technical management, project management, risk management, stakeholder management, client integration, payment solutions, governance, continuous improvement
About the Company: Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments to fast, secure, and reliable electro…
Type: Hybrid

Creyos

Customer Success Associate Toronto
Skills & Focus: customer retention, renewals, customer onboarding, lifecycle management, client satisfaction, upsell activity, customer inquiries, cross-functional collaboration, product education, healthcare technology
About the Company: Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cogniti…
Experience: 2+ years of customer success experience
Type: Hybrid
Benefits: Comprehensive benefits covering medical, dental, vision, mental health, wellness and more.

Scotiabank

Senior Manager, Product Owner, Product Onboarding Platform, GTB - Toronto Toronto
Skills & Focus: Product Management, Onboarding, Digital Channels, Agile, Customer Experience, Stakeholder Collaboration, User Stories, Backlog Management, Team Leadership, Financial Services
About the Company: Scotiabank is a leading bank in the Americas, offering personal, commercial, wealth management, private banking, corporate, and investment banking services.

Maintainx

Implementation Consultant Toronto
Skills & Focus: software implementation, customer onboarding, client management, API integration, data conversion, business logic, training, support, client relationships, problem-solving
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Experience: 4+ years
Benefits: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollme…

Citylitics Inc.

Implementation Manager Toronto
Skills & Focus: Implementation, Project Management, Customer Onboarding, Data Integration, Stakeholder Management, Data Products, APIs, CRM, BI Tools, Data Science
About the Company: Citylitics delivers predictive intelligence on local utility & public infrastructure markets. They focus on solving complex data problems in infrastructure to …

Maintainx

Manager of Implementation Toronto
Skills & Focus: implementation, project management, client satisfaction, software solutions, team leadership, cross-functional teams, mentoring, process improvement, localization, software development
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Experience: 5 years
Type: Full-time
Benefits: Competitive salary and meaningful equity opportunities, healthcare, dental, and vision coverage, 401(k) / RRSP enrollme…