Last updated: 2025-05-22

12 Customer Support And Experience jobs in Tokyo.

Hiring now: Customer Service Coordina @ Sgs, Customer Success Engr @ Woven By T, Behavioral Interview Prep @ Intuitive , Customer Care Expert @ Wix2, Customer Exp Team Member @ Taskus, Customer Exp Department R @ Cp One Jap, Customer Support Spec @ Notion, Customer Care Expert @ Wix, Resolution Mgr @ Nutanix, Payment Exp Associate I @ Flywire.Explore more at at kaamvaam.com

🔥 Skills

communication (4) problem-solving (4) communication skills (4) customer experience (3) customer service (2) Problem Solving (2) Communication Skills (2) collaboration (2) customer support (2) coordination (1)

📍 Locations

Tokyo (11) Yokohama (1)
🔍 Go to full job search

Sgs

Customer Service Coordinator Yokohama
Skills & Focus: customer service, coordination, communication, global environment, inspection, verification, testing, hybrid work, OJT, work-life balance
About the Company: SGS is a global leader in inspection, verification, testing and certification, providing reliable and high-quality services worldwide.
Type: Hybrid
Benefits: Hybrid work arrangement, 78%+ paid leave acquisition rate, full paid leave on the first day of employment, a positive w…

Woven By Toyota

Customer Success Engineer Tokyo
Skills & Focus: Customer Success, Engineering, Stakeholder Management, Problem Solving, Communication Skills, Adaptability, Mobility, Innovation, Business Development, Collaboration
About the Company: Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Type: Hybrid

Intuitive Surgical

Behavioral Interview Preparation Tokyo
Skills & Focus: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
About the Company: At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.

Wix2

Customer Care Expert Tokyo
Skills & Focus: customer care, technical solutions, website analysis, user satisfaction, collaboration, support, relationship building, problem-solving, user needs, communication

Taskus

Customer Experience Team Member Tokyo
Skills & Focus: customer experience, KPI, critical thinking, problem solving, multitasking, computer literacy, flexibility, team player, communication skills, training participation
About the Company: TaskUs is focused on providing world-class customer experience as the backbone of the company, emphasizing innovation, growth, and a culture of constant motion.
Experience: Previous call experience preferred but not required
Type: Full-time

Cp One Japan Llc

Customer Experience Department Recruitment Tokyo
Skills & Focus: Customer Experience, CX Improvement, Customer Support, Process Optimization, KPI Management, Customer Satisfaction, CS Policy, Quality Monitoring, Customer Feedback, Operational Guidelines
About the Company: A rapidly growing startup backed by global tech giants and venture capital, specializing in food delivery applications in Japan.
Experience: 5+ years in customer service or related industry
Salary: 5,000,000 - 8,000,000 JPY per year
Type: Full-time
Benefits: Bonuses, social insurance, health checkups, commuting support, paid leave, parental and caregiving leave

Notion

Customer Support Specialist Tokyo
Skills & Focus: customer support, technical support, issue resolution, cross-functional collaboration, performance metrics, knowledge library, communication skills, analytical skills, problem-solving, SaaS
About the Company: Notion is on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challen…
Experience: At least 2 years of experience in technical support, customer service or similar.
Type: Full-time

Wix

Customer Care Expert Tokyo
Skills & Focus: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Support, Interaction, Behavior Analysis, Communication, Problem Solving
About the Company: Wix is a global platform that provides solutions for creating websites, e-commerce stores, and online presence.

Nutanix

Resolution Manager Tokyo
Skills & Focus: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Flywire

Payment Experience Associate I Tokyo
Skills & Focus: payment, customer service, problem-solver, communication, international, solution-oriented, customer experience, collaboration, feedback, initiative

Interactive Brokers Group, Inc.

Client Service Representative Tokyo
Skills & Focus: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
Benefits: Competitive Salary, annual performance-based bonus and stock grant; Social Security / Insurance benefits; Competitive p…

Clo Virtual Fashion

Customer Experience Manager, Marvelous Designer Tokyo
Skills & Focus: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
About the Company: CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…
Experience: 2+ years in software or media entertainment industry
Type: Full Time