Last updated: 2025-05-22

19 Customer Service And Support jobs in Tokyo.

Hiring now: Client Service Rep @ Interactiv, Customer Care Expert @ Wix2, Customer Exp Department R @ Cp One Jap, Customer Care Expert @ Wix, Customer Exp Mgr @ Rubrik, 公的機関照会課スタッフ @ 楽天モバイル, Customer Service Rep @ Viavi Solu, Analytics Client Service @ Msci, Warranty And Technical Su @ Continenta, Client Service Spec @ Apollo.Explore more at at kaamvaam.com

🔥 Skills

communication (4) client service (3) AML (3) KYC (3) Communication (3) communication skills (3) problem-solving (3) collaboration (3) Customer Satisfaction (3) Account Management (3)

📍 Locations

Tokyo (19)
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Interactive Brokers Group, Inc.

Client Service Representative Tokyo
Skills & Focus: client service, financial markets, problem-resolution skills, analyze and escalate, high-value experience, native in Japanese, business level English, analytical skills, competitive salary, career progression
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: University degree (Bachelors); native in Japanese and business level English oral and written;
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus and stock grant, Social Security / Insurance Benefits, Competitive p…
Client Service Associate Tokyo
Skills & Focus: Client Service, Financial Services, AML, KYC, Account Opening, Problem Resolution, Communication, Research, Compliance, Client Onboarding
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Services preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems degree will also be considered.
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus, stock grant, Social Security / Insurance benefits, competitive pack…
Client Service Associate Tokyo
Skills & Focus: client service, financial services, account opening, KYC, AML, communication skills, problem-solving, research, multitasking, regulatory compliance
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company with offices in over 15 countries. Known for its cutting-edge technology …
Experience: 2-3 years in Client Service and/or Financial Service preferred
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus and stock grant, Social Security / Insurance benefits, Competitive p…

Wix2

Customer Care Expert Tokyo
Skills & Focus: customer care, technical solutions, website analysis, user satisfaction, collaboration, support, relationship building, problem-solving, user needs, communication

Cp One Japan Llc

Customer Experience Department Recruitment Tokyo
Skills & Focus: Customer Experience, CX Improvement, Customer Support, Process Optimization, KPI Management, Customer Satisfaction, CS Policy, Quality Monitoring, Customer Feedback, Operational Guidelines
About the Company: A rapidly growing startup backed by global tech giants and venture capital, specializing in food delivery applications in Japan.
Experience: 5+ years in customer service or related industry
Salary: 5,000,000 - 8,000,000 JPY per year
Type: Full-time
Benefits: Bonuses, social insurance, health checkups, commuting support, paid leave, parental and caregiving leave

Wix

Customer Care Expert Tokyo
Skills & Focus: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Support, Interaction, Behavior Analysis, Communication, Problem Solving
About the Company: Wix is a global platform that provides solutions for creating websites, e-commerce stores, and online presence.

Rubrik

Customer Experience Manager Tokyo
Skills & Focus: Customer Experience, Escalation Management, Account Management, CRM Systems, Cloud Solutions, Data Security, Proactive Management, Customer Satisfaction, Problem-Solving, Relationship Building
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Experience: 6+ years in support leadership, Escalation management and/or customer facing support technical roles/account management

楽天モバイル

公的機関照会課スタッフ Tokyo
Skills & Focus: 公的機関, 情報開示, 契約者情報, 電話対応, 書類作成, 行政機関, 社内連携, リスク管理, 業務経験, コンタクトセンター
About the Company: 災害/捜査に必要な情報を提供する部門として楽天モバイルの顔となる部署です。
Experience: 基本的なPC操作経験：Microsoft Office (Power Point, Excel, Word)
Type: フルタイム

Viavi Solutions Inc.

Customer Service Representative Tokyo
Skills & Focus: customer service, order management, logistics coordination, RMA processing, sales support, event coordination, CRM, inventory management, communication skills, vendor management
About the Company: VIAVI is a global leader in network test, monitoring, and assurance solutions for communication service providers, enterprises, and various industries.
Experience: Experience in customer service, handling orders, and managing logistics is preferred.
Type: Full-time

Msci

Analytics Client Service Analyst Tokyo
Skills & Focus: Analytics, Client Service, Financial analysis, Customer support, Problem-solving, Quantitative skills, Risk management, Portfolio management, Relationship management, Communication
About the Company: MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Benefits: Competitive benefits programs including health and wellbeing support, development opportunities, flexible working arran…

Continental

Warranty and Technical Support Specialist Tokyo
Skills & Focus: Warranty, Technical support, Customer service, Complaint handling, Product performance monitoring, Training, Field-engineering support, Market complaint data, Technical inquiries, Consumer touch points

Apollo

Client Service Specialist Tokyo
Skills & Focus: Client Support, Operational Support, Onboarding, Account Management, Client Collateral, Project Management, Client Relationships, Regulatory Compliance, Market Research, Communication Skills
About the Company: Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along …
Experience: 5+ years of prior experience in a client services role at an alternative asset management firm or investment/private bank
Benefits: Apollo provides equal employment opportunities along with a range of meaningful coverage for both you and your family.

Axs Japan Gk

Client Service Specialist Tokyo
Skills & Focus: client inquiries, ticket sales, data entry, collaboration, system requests, customer inquiries, settlement process, communication, live entertainment, sports
About the Company: AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia. AXS e…
Type: Full-time
Benefits: Opportunities for learning and leveling up through training and education reimbursement.

Nutanix

Resolution Manager Tokyo
Skills & Focus: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Farfetch

Customer Service Advisor (Japanese Speaker) - Fixed-term contract Tokyo
Skills & Focus: Customer Service, Japanese Speaker, Operational Excellence, Order Journey, Payment Security, Fraud Process Compliance, Order Fulfilment, Delivery, Customer Care, Communication Channel
About the Company: FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posi…
Type: Fixed-term contract

Flywire

Payment Experience Associate I Tokyo
Skills & Focus: payment, customer service, problem-solver, communication, international, solution-oriented, customer experience, collaboration, feedback, initiative

Interactive Brokers Group, Inc.

Client Service Representative Tokyo
Skills & Focus: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
Benefits: Competitive Salary, annual performance-based bonus and stock grant; Social Security / Insurance benefits; Competitive p…

Dataiku

Customer Success Manager Tokyo
Skills & Focus: Customer Success, Account Management, AI, Data Science, Analytics, Customer Retention, Technical Support, Cross-selling, Stakeholder Engagement, Customer Satisfaction
About the Company: Dataiku is a pioneering company in the field of AI, leading the way in making data actionable and accessible since 2013.
Experience: 10+ years
Type: Full-time

Clo Virtual Fashion

Customer Experience Manager, Marvelous Designer Tokyo
Skills & Focus: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
About the Company: CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…
Experience: 2+ years in software or media entertainment industry
Type: Full Time