Last updated: 2025-05-22

16 Customer Operations jobs in Tokyo.

Hiring now: Adoption Consultant @ Domo, アライアンス推進部O2O戦略課スタッフ @ 楽天インシュアランス, Client Ops Lead @ Gfk, Field Readiness Partner @ Asana, Technical Consultant Crm @ Servicenow, Consumption Lead 9 @ Salesforce, Intern Platform Solutions @ Workato, Associate Implementation @ Adp, Salesforce Crm Implementa @ Rakuten Mo, Lead Services Consultant @ Celonis.Explore more at at kaamvaam.com

🔥 Skills

SaaS (3) プロジェクトマネジメント (2) Excel (2) program management (2) certifications (2) customer success (2) AI (2) customer engagement (2) CRM (2) customer experience (2)

📍 Locations

Tokyo (14) Musashino (1) Susono (1)
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Domo

Adoption Consultant Tokyo
Skills & Focus: Adoption Consultant, データ活用, コンサルティング, 顧客サービス, アカウントマネジメント, プロジェクトマネジメント, ソリューション提案, 業務内容, 教育プログラム, ビジネス目標
Experience: 関連分野の大卒または同等の経験・学歴

楽天インシュアランスプランニング

アライアンス推進部O2O戦略課スタッフ Tokyo
Skills & Focus: 営業事務, Webサイト, UIUX改善, 営業サポート, KPI集計, データ集計, Excel, PowerPoint, 電話応対, 保険業界
About the Company: 楽天保険グループ（楽天生命、楽天損保、楽天ペット保険）のWEBマーケティングを統括し、楽天の持つビッグデータやテクノロジーを駆使して、戦略の立案から実行までを担っている会社です。
Experience: 生命保険会社での営業事務のご経験
Type: Full-time

Gfk

Client Operations Lead Tokyo
Skills & Focus: Client Operations, Data Management, Database System, Market Trends, POS Sales Data, Quality Control, System Configuration, Project Management, Remote Team Collaboration, Staff Training

Asana

Field Readiness Partner Tokyo
Skills & Focus: enablement, program management, training, sales process, stakeholders, data-driven, certifications, curriculum, customer success, SaaS
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: At least 3-5 years of experience in an enablement or program management role.
Type: Full-time

Servicenow

Technical Consultant - CRM Tokyo
Skills & Focus: ServiceNow Platform, Customer Workflow, AI, configuration, solution design, technical standards, customer engagement, workshops, business processes, certifications
About the Company: ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent …
Experience: 8+ years in a professional services organization or equivalent education/experience

Salesforce

Consumption Lead 9 Tokyo
Skills & Focus: Data, CRM, Customer Success, AI, Analytics, Technical, Implementation, Stakeholders, Consumption, Growth
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, helping businesses of all sizes connect with customers, streamline processes,…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM
Type: Full-time
Benefits: World-class enablement and on-demand training, clear path to promotion, weekly 1:1 coaching, fast ramp mentorship progr…
Associate Customer Adoption Analyst Tokyo
Skills & Focus: program management, data-driven improvements, customer engagement, digital content, AI optimization, KPI visualization, stakeholder coordination, quality content creation, end-to-end program operation, customer experience
About the Company: Salesforce is a global leader in customer relationship management (CRM) software and applications.
Type: Full time

Workato

Intern - Platform Solutions Engineer Tokyo
Skills & Focus: automation workflows, integration connectors, data analysis, customer support, technical skills, collaboration, project objectives, debugging, customer experience, training workshops
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Type: Internship

Adp

Associate Implementation Consultant Tokyo
Skills & Focus: implementation, consultant, client service, analytics, business consulting, customer success, relationship building, project management, HR solutions, cloud-based services
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 3 years of experience working in a client service/customer service environment, At least 1 year of business consulting experience.

Rakuten Mobile

Salesforce CRM Implementation Specialist Tokyo
Skills & Focus: Salesforce CRM, business process reviews, workflow analysis, functional specifications, user acceptance testing, data migration, data quality management, Salesforce Marketing Cloud, stakeholder management, process improvement
About the Company: Rakuten Mobile is focused on driving innovation and ensuring the rapid development and launch of new products and solutions, committed to staying competitive i…
Experience: 8-10 years of experience in E2E Salesforce CRM Implementation, preferably in the Telecom Industry
Type: Full-time

Celonis

Lead Services Consultant Tokyo
Skills & Focus: Process Automation, Task Mining, Machine Learning, data transformations, analyses, business cases, process insights, KPI implementation, customer enablement, value creation workshops
About the Company: Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise custome…
Experience: 10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
Benefits: Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents from day one…

Vimeo

Implementation Manager Tokyo
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Appier

ビジネスデベロップメント担当 Tokyo
Skills & Focus: 新規顧客, コールドコール, Eメール, ソーシャルメディア, 営業経験, 市場調査, Salesforce, CRM, 営業機会, 競合分析
About the Company: 最先端のAI技術を活用し、マーケティングの課題を解決するSaaS企業です。世界17拠点を展開し、既に1800社以上の企業を支援しています。
Experience: アットバウンド、新規営業経験
Type: Full-time
Benefits: MacとMicrosoft OSの選択可, オフィスにフリースナック、ドリンク有, 全従業員の健康保険, 英語勉強補助あり

Domo

ソリューションコンサルタント Tokyo
Skills & Focus: ソリューションコンサルタント, 技術的営業サポート, デモ構成, 顧客の要件, 営業戦略, データベース, SaaS, セールスエンジニア, アナリティクス, プレゼンテーション
About the Company: Domoはクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domoによって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパ…
Experience: 5年以上の経験を有し、顧客との折衝経験が豊富な方

Degica

Senior Member, Payment Service Musashino
Skills & Focus: payment service, KOMOJU, API, Excel, Vlookup, pivot table, operation improvement, process optimization, senior member experience, data management
About the Company: KOMOJU is an all-in-one payment service provided by DEGICA, adopted by major platforms like Steam and Shopify. It offers a simple and unified API to enable mul…
Experience: Experience as a senior member or mentor; expertise in operational improvement and efficiency; experience in data management roles such as EC inventory management, sales administration, accounting administration is a plus.
Benefits: Annual salary increase based on performance evaluation; profit sharing (usually paid twice a year); hybrid work model (…

ウーブン・バイ・トヨタ

プロジェクト・マネージャー Susono
Skills & Focus: サービス企画, 開発, ユーザーリサーチ, 市場調査, オペレーション検討, 収支試算, 事業モデル企画, プロジェクトマネジメント, 自動配送基盤, サービス開発
About the Company: ウーブン・バイ・トヨタは、トヨタグループの一員として、人を想うイノベーションを生み出し、モビリティの変革に挑戦しています。