Last updated: 2025-05-22

14 Business Operations Management jobs in Tokyo.

Hiring now: Sr Mgr Delivery Ops @ クーパン Coupa, Client Ops Lead @ Gfk, Consumption Lead 9 @ Salesforce, Intern Platform Solutions @ Workato, Associate Implementation @ Adp, Lead Services Consultant @ Celonis, Professional Services Con @ Walkme, Implementation Mgr @ Vimeo, ビジネスデベロップメント担当 @ Appier, ソリューションコンサルタント @ Domo.Explore more at at kaamvaam.com

🔥 Skills

implementation (3) CRM (2) customer experience (2) collaboration (2) customer success (2) project management (2) SaaS (2) 市場調査 (2) デリバリーサービス (1) 配達代行業者 (1)

📍 Locations

Tokyo (12) Musashino (1) Susono (1)
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クーパン (Coupang)

Senior Manager, Delivery Operations Tokyo
Skills & Focus: デリバリーサービス, 配達代行業者, 顧客サービス, 問題解決, 品質向上, 戦略企画, OKR管理, データ分析, チームマネジメント, 顧客経験
About the Company: クーパンは、顧客感動を実現するために存在しています。顧客の買い物、食事、暮らしを楽にするという唯一の執念を持ってクーパンは数億ドル規模のコマース産業全体の革新をリードしています。メーキング、顧客信頼を構築し、スタートアップのカルチャーを基にしたグローバルな大手上場企業です。
Experience: 4~8年のプロジェクト及びチームマネージング経験
Type: Full-time

Gfk

Client Operations Lead Tokyo
Skills & Focus: Client Operations, Data Management, Database System, Market Trends, POS Sales Data, Quality Control, System Configuration, Project Management, Remote Team Collaboration, Staff Training

Salesforce

Consumption Lead 9 Tokyo
Skills & Focus: Data, CRM, Customer Success, AI, Analytics, Technical, Implementation, Stakeholders, Consumption, Growth
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, helping businesses of all sizes connect with customers, streamline processes,…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM
Type: Full-time
Benefits: World-class enablement and on-demand training, clear path to promotion, weekly 1:1 coaching, fast ramp mentorship progr…
Associate Customer Adoption Analyst Tokyo
Skills & Focus: program management, data-driven improvements, customer engagement, digital content, AI optimization, KPI visualization, stakeholder coordination, quality content creation, end-to-end program operation, customer experience
About the Company: Salesforce is a global leader in customer relationship management (CRM) software and applications.
Type: Full time

Workato

Intern - Platform Solutions Engineer Tokyo
Skills & Focus: automation workflows, integration connectors, data analysis, customer support, technical skills, collaboration, project objectives, debugging, customer experience, training workshops
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Type: Internship

Adp

Associate Implementation Consultant Tokyo
Skills & Focus: implementation, consultant, client service, analytics, business consulting, customer success, relationship building, project management, HR solutions, cloud-based services
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 3 years of experience working in a client service/customer service environment, At least 1 year of business consulting experience.

Celonis

Lead Services Consultant Tokyo
Skills & Focus: Process Automation, Task Mining, Machine Learning, data transformations, analyses, business cases, process insights, KPI implementation, customer enablement, value creation workshops
About the Company: Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise custome…
Experience: 10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
Benefits: Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents from day one…

Walkme

Professional Services Consultant Tokyo
Skills & Focus: Digital Adoption Platform, implementation, customer success, user experience, technology, solutioning, engagement, automation, digital transformation, professional services
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…
Type: Full-time

Vimeo

Implementation Manager Tokyo
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Appier

ビジネスデベロップメント担当 Tokyo
Skills & Focus: 新規顧客, コールドコール, Eメール, ソーシャルメディア, 営業経験, 市場調査, Salesforce, CRM, 営業機会, 競合分析
About the Company: 最先端のAI技術を活用し、マーケティングの課題を解決するSaaS企業です。世界17拠点を展開し、既に1800社以上の企業を支援しています。
Experience: アットバウンド、新規営業経験
Type: Full-time
Benefits: MacとMicrosoft OSの選択可, オフィスにフリースナック、ドリンク有, 全従業員の健康保険, 英語勉強補助あり

Domo

ソリューションコンサルタント Tokyo
Skills & Focus: ソリューションコンサルタント, 技術的営業サポート, デモ構成, 顧客の要件, 営業戦略, データベース, SaaS, セールスエンジニア, アナリティクス, プレゼンテーション
About the Company: Domoはクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domoによって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパ…
Experience: 5年以上の経験を有し、顧客との折衝経験が豊富な方

Servicenow

Technical Consultant - TSOM Tokyo
Skills & Focus: ServiceNow Platform, IT Workflow, Customer Workflow, Employee Workflow, Platform Configuration, Telecom Service Operation Management (TSOM), AI integration, Workflow Automation, Technical Architecture, Customer Engagement
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intel…
Experience: 8+ years in professional services or equivalent education/experience

Degica

Senior Member, Payment Service Musashino
Skills & Focus: payment service, KOMOJU, API, Excel, Vlookup, pivot table, operation improvement, process optimization, senior member experience, data management
About the Company: KOMOJU is an all-in-one payment service provided by DEGICA, adopted by major platforms like Steam and Shopify. It offers a simple and unified API to enable mul…
Experience: Experience as a senior member or mentor; expertise in operational improvement and efficiency; experience in data management roles such as EC inventory management, sales administration, accounting administration is a plus.
Benefits: Annual salary increase based on performance evaluation; profit sharing (usually paid twice a year); hybrid work model (…

ウーブン・バイ・トヨタ

プロジェクト・マネージャー Susono
Skills & Focus: サービス企画, 開発, ユーザーリサーチ, 市場調査, オペレーション検討, 収支試算, 事業モデル企画, プロジェクトマネジメント, 自動配送基盤, サービス開発
About the Company: ウーブン・バイ・トヨタは、トヨタグループの一員として、人を想うイノベーションを生み出し、モビリティの変革に挑戦しています。