Last updated: 2025-05-21

10 Technical Support jobs in Sydney.

Hiring now: Technical Support Engr @ Snyk, Support Rep @ Hudl, Premier Support Engr 2 @ Datadog, Sr Software Dev @ Obsidian S, Sr Technical Support Engr @ Kasada, Escalation Eng Mgr @ Cloudflare, Associate Solution Engr @ Appian, Customer Support Spec @ Zip, Premier Solution Engr @ Appian, Sr Technical Point Of Con @ Manhattan .Explore more at at kaamvaam.com

🔥 Skills

problem solving (4) problem-solving (3) technical support (2) communication (2) Customer Support (2) Communication Skills (2) technical expertise (2) customer experience (1) open source (1) GitHub (1)

📍 Locations

Sydney (10)
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Snyk

Technical Support Engineer Sydney
Skills & Focus: customer experience, technical support, problem solving, communication, open source, GitHub, technical teams, documentation, collaboration, service improvement
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Experience: Previous experience working closely with technical teams.
Benefits: Flexible working hours, work-from home allowances, generous vacation, health benefits, and retirement programs.

Hudl

Support Representative Sydney
Skills & Focus: support, customer service, technical troubleshooting, product knowledge, problem solver, people person, confident communicator, flexible, reliable, team player
About the Company: Hudl builds products to help teams, athletes, and fans capture video, analyze data, and share highlights, supporting sports teams around the world.
Experience: 3 days minimum in the office per week; tech-support experience a plus
Salary: $51,000 - $80,000 AUD
Benefits: Medical, retirement benefits, employee assistance programs, flexible work arrangements

Datadog

Premier Support Engineer 2 Sydney
Skills & Focus: SaaS, technical support, client-centric, Linux, infrastructure monitoring, cloud transformation, programming, problem-solving, professional development, collaborative
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Obsidian Security

Sr. Software Developer Sydney
Skills & Focus: troubleshoot, customer support, programming languages, problem-solving, debugging, version control, cloud platforms, microservices, distributed systems, cloud security
About the Company: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and ho…
Experience: 7+ years for BS, or 5+ years for Master in Computer Science, Information Technology, or other technical-related fields
Salary: $175,000 - $238,000 AUD
Type: Full-time
Benefits: Competitive compensation with equity, comprehensive healthcare with dental and vision coverage, flexible paid time off,…

Kasada

Senior Technical Support Engineer Sydney
Skills & Focus: Technical Support, problem-solving, communication, customer success, technical guidance, complex technical issues, support experience, cybersecurity, high-quality support, bridge between customers and internal teams
About the Company: Join us in stopping bad bots, for good! Kasada protects millions of online users everyday.

Cloudflare

Escalation Engineering Manager Sydney
Skills & Focus: Escalation Engineering, Customer Support, Technical Troubleshooting, Process Improvement, Team Management, SaaS/PaaS, Communication Skills, Performance Management, Hiring and Training, Cross-Functional Collaboration
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum of 3 years of management experience, with teams of 4 or more people; Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
Type: Full-time

Appian Corporation

Associate Solution Engineer Sydney
Skills & Focus: customer interaction, problem solving, data analytics, technical expertise, creative solutions, availability, performance, functionality, security, programming/scripting
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
Type: Full-time
Benefits: Growth and development opportunities such as the in-house Appian MBA program, tuition reimbursement, a library of onlin…

Zip

Customer Support Specialist Sydney
Skills & Focus: Customer Support, Technical Knowledge, Customer Issues, Product Expertise, Intercom, Automation Software, Communication Skills, Customer Workflows, Product Roadmap, Data Investigation
About the Company: Zip has created a new category and developed the leading solution in the procurement software space to streamline the buying process for enterprises.
Experience: 2-4 years
Type: Full-time
Benefits: Startup equity, Flexible PTO, Apple equipment plus home office budget

Appian

Premier Solution Engineer Sydney
Skills & Focus: customer management, cross-functional collaboration, technical expertise, problem solving, IaaS, programming knowledge, RDBMS platforms, network troubleshooting, systems administration, communication skills
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: Experience in a software customer service role
Benefits: Growth and development opportunities, including training programs, tuition reimbursement, and community integration thr…

Manhattan Associates

Senior Technical Point of Contact Sydney
Skills & Focus: supply chain solutions, implementation, troubleshoots, issue resolution, customer testing, configuration, training, analytical skills, problem solving, detail-oriented
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 3-5 years in related technical field, 3-5 years in a client or customer facing role within a supply chain or software organization
Benefits: Cultural celebrations, interest groups, volunteer opportunities, commitment to diversity and inclusion