Last updated: 2025-05-22

14 It Support And Service Desk jobs in Sydney.

Hiring now: Apac Service Mgr @ Gbg, It Spec I @ Klaviyo, Support Analyst @ Squiz, It Service Delivery Mgr @ Colliers I, Data Center Customer Ops @ Equinix, Network Support Engr @ Macquarie , It Service Desk Engr @ Morse Micr, Unified Communications Mg @ New Era Te, Data Center Ops Tech @ Rackspace, Jr Consultant @ Harbor.Explore more at at kaamvaam.com

🔥 Skills

ITIL (5) troubleshooting (5) help desk (4) Troubleshooting (4) Customer Support (3) support (3) documentation (3) networking (3) IT (3) Incident Management (2)

📍 Locations

Sydney (14)

Gbg

Skills & Focus: Service Management, Customer Support, ITIL, Incident Management, Change Management, Problem Management, SLA, Disaster Recovery, Metrics, Continuous Improvement
About the Company: Enabling safe and rewarding digital lives for genuine people, everywhere.
Experience: Extensive Service Management experience and good knowledge of ITIL v4.

Klaviyo

Skills & Focus: support, ticketing, hardware, software, troubleshooting, documentation, networking, IT, help desk, inventory
About the Company: Klaviyo’s global corporate Information Technology (IT) team is responsible for providing technology systems, administration and support to Klaviyos around the …
Experience: 1+ years in help desk/support environment
Salary: $68,000–$102,000 AUD

Squiz

Skills & Focus: support, IT, customer support, ticketing systems, cloud, SaaS, troubleshooting, help desk, incident management, client communication
About the Company: Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online. Founded in 1998, Squiz grew during the r…
Experience: Experience in customer support or IT environments, familiarity with ticketing systems like JIRA, ServiceNow, Zendesk, or cloud services such as AWS.
Type: Contract

Colliers International

Skills & Focus: Service Desk, Leadership, ITIL, Offshore Team, ServiceNow, Customer Service, IT Support, Team Management, Office Technologies, AX
About the Company: A global real estate services and investment management company with a culture of innovation and collaboration.

Equinix

Skills & Focus: Data Center Operations, Customer Support, Network Configuration, Technical Aptitude, Fiber Optics, Troubleshooting, Network Monitoring, Documentation, 24/7 Shift, Team Collaboration
About the Company: Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to…
Experience: Completion of TAFE NSW certification in IT or Telco related course
Type: Full-time
Benefits: Salary package including annual performance-based bonus and private healthcare or health allowance. Access to wide rang…

Macquarie Telecom

Skills & Focus: technical support, data, voice, security, incident management, root cause analysis, problem management, maintenance, upgrades, engineering program delivery
About the Company: We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a differe…

Morse Micro

Skills & Focus: IT support, service desk, Linux, network infrastructure, monitoring, troubleshooting, client problems, ticketing, network printer, AWS
About the Company: Morse Micro is Australia’s largest semiconductor company building Wi-Fi HaLow (802.11ah) chips for the Internet of Things (IoT).
Experience: 3+ years of experience in IT support / service desk or related role
Benefits: Competitive salary + excellent stock option package, Performance Bonus opportunity, Income protection Insurance, Health…

New Era Technology

Skills & Focus: Unified Communications, Client satisfaction, Team management, Service delivery, Continuous improvement, Budgeting, Vendor relationships, ITIL, Technical support, Collaboration
About the Company: New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, a…
Experience: 5+ years leadership experience
Benefits: Comprehensive Employer Assistance Program, Bonuses and incentives for upskilling, Opportunity to work with the IT indus…

Rackspace

Skills & Focus: Data Center, Customer Support, Troubleshooting, Windows Server, Linux, Networking, Hardware Maintenance, RAID Technologies, Configuration, Customer Service
About the Company: Rackspace is a leading provider of cloud computing services and managed hosting solutions.
Experience: Minimum 2 years working experience in IT services; 3 years in sizeable Data Centre operations is an advantage.
Type: Full-time

Harbor

Skills & Focus: client engagements, issue resolution, application development, software installations, upgrades, Troubleshooting, Object Oriented Programming, SQL, Web Services, ITIL
About the Company: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ stra…

Palantir

Skills & Focus: Incident Management, Stability, Troubleshooting, Communication, Collaboration, Technical Details, High-Stakes Environments, Critical Outages, Fast-Paced, Issue Resolution
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Civica

Skills & Focus: IT Helpdesk, technical assistance, service management, Microsoft Server, Microsoft/M365, networking concepts, anti-virus solutions, Active Directory, backups, ITIL
About the Company: Civica is a software company that helps deliver critical services for citizens, supporting local to state government, education, and health and care across the…
Type: Full-time
Benefits: Flexible work arrangements including remote work options, inclusive culture, volunteer days, and personal growth opport…

Klaviyo

Skills & Focus: troubleshooting, help desk, hardware, software, ticketing system, Mac, support, documentation, networking, IT
About the Company: Klaviyo is a customer data platform and marketing automation platform designed for ecommerce and retail businesses. It provides tools for email and SMS marketi…
Experience: 1+ years in help desk/support environment
Salary: $68,000 — $102,000 AUD
Type: Full-time

New Era Technology

Skills & Focus: customer service, troubleshooting, networking, diagnostic utilities, help desk, documentation, communication skills, problem solving, Microsoft technologies, team collaboration
About the Company: New Era Technology is committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They provide end-to-end technology soluti…
Experience: Degree in the field of computer science and/or equivalent work experience.
Salary: 52000 - 60000
Type: Full-time
Benefits: Competitive benefits including continuous training and support for personal and professional development.