Last updated: 2025-05-22

27 Customer Onboarding And Success jobs in Sydney.

Hiring now: Sr Customer Enablement Co @ Myob, Implementation Consultant @ Deliverect, Customer Success Mgr @ Notion, Customer Success Onboardi @ Sleekcom, Sr Customer Onboarding Mg @ Safetycult, Client Onboarding And Sup @ State Stre, Customer Implementation M @ Gorgias, Customer Success Engr @ Procore, Activation Mgr On Premise @ Suntory Gl, Head Of Customer Exp @ Tmgm.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (10) SaaS (5) Onboarding (5) project management (5) Retention (4) customer experience (3) Problem-solving (3) Collaboration (3) Account Management (3) Customer Satisfaction (3)

📍 Locations

Sydney (27)
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Myob

Senior Customer Enablement Consultant Sydney
Skills & Focus: customer onboarding, education programs, customer enablement, SaaS, instructional design, continuous improvement, cross-functional collaboration, communication skills, customer experience, cloud adoption
About the Company: MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand, rooted in finance and accounting softw…

Deliverect

Implementation Consultant Sydney
Skills & Focus: Implementation, Consultant, Onboarding, Integration, B2B, SaaS, Project Management, APIs, Client Satisfaction, Technical Expertise
About the Company: As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-comme…

Notion

Customer Success Manager Sydney
Skills & Focus: Customer Success, Sales, Software, Retention, Adoption, Expansion, Problem-solving, Collaboration, Growth mindset, Team culture
About the Company: Notion is a productivity software company that aims to empower individuals and teams by allowing them to tailor their software solutions.
Experience: 5+ years
Type: Full-time

Sleek.Com

Customer Success & Onboarding Lead Sydney
Skills & Focus: Customer Success, Onboarding, Account Management, Customer Relationships, Retention, Revenue Growth, Customer Satisfaction, Problem-solving, High-growth Environment, Interpersonal Skills
About the Company: Sleek.com is on a mission to revolutionise how entrepreneurs operate their businesses. With a team of 400+ from 18 countries, Sleek provides solutions for busi…
Experience: 3+ years of experience in Customer Success, Customer Support, Relationship Management, or Account Management
Type: Full-time
Benefits: An open and inclusive culture, opportunities for professional growth, $1,200 allowance for health & wellness, flexible …

Safetyculture

Senior Customer Onboarding Manager Sydney
Skills & Focus: customer onboarding, implementation, project management, change management, stakeholder engagement, C-Suite stakeholders, strategic partner, global rollouts, alignment, adoption
About the Company: SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owne…
Type: Full-time

State Street

Client Onboarding and Support Specialist Sydney
Skills & Focus: client onboarding, application support, business migrations, strategic platforms, accounting, reconciliation, automation, client experience, incident management, stability
About the Company: State Street is a financial services and technology company that provides investment management, investment research and trading, and investment servicing.
Experience: Experience in client onboarding and application support, preferably in finance or technology.
Type: Full-time
Benefits: Comprehensive benefits package including health, dental, and retirement plans.

Gorgias

Customer Implementation Manager Sydney
Skills & Focus: onboarding, consultative approach, customer relations, customer experience, project management, e-commerce, data analysis, relationship building, communication skills, continuous learning
About the Company: Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation
Salary: A$101K - A$127K
Type: Full-time
Benefits: 5-week vacation, Paid sick leave, Paid parental leave (16 weeks), MacBook Pro, Ongoing contributions to superannuation,…

Procore

Customer Success Engineer Sydney
Skills & Focus: Customer Success, Construction Management, Technical Aptitude, Client Relationships, Data-driven Recommendations, Strategic Account Management, Industry Best Practices, Product Improvement, Presentation Skills, Analytical Skills
About the Company: Procore is a global construction management software company that connects people, applications, and insights in a unified platform.
Experience: 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
Type: Full-time

Safetyculture

Senior Customer Success Manager Sydney
Skills & Focus: Customer Success, Retail, Hospitality, Enterprise, Operational Excellence, Platform Value, Trusted Advisor, Business Goals, Partnership Growth, Front-line Workers
About the Company: SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owne…
Experience: Direct work experience in Retail / Hospitality or managing Enterprise customers

Suntory Global Spirits

Activation Manager - On Premise (Maternity Leave Cover) Sydney
Skills & Focus: activation strategy, customer insights, shopper behaviour, marketing, field sales, category growth, stakeholder management, project management, brand plans, On-Premise channel
Experience: min 2yrs+

Tmgm

Head of Customer Experience Sydney
Skills & Focus: customer experience, global support teams, CFD trading, operations optimization, compliance, AI-driven technologies, customer satisfaction, data-driven insights, cross-functional alignment, leadership
About the Company: TMGM is a leading global provider of CFD trading solutions, empowering traders with cutting-edge technology, deep liquidity, and exceptional customer service.
Experience: 10+ years of experience in customer experience, operations, or support leadership roles, preferably within financial services, fintech, or brokerage industries.
Benefits: Join a rapidly expanding international organization, allowing you to contribute to its growth and success. Global leade…

Intuit

Head of Customer Success and CX, APAC Sydney
Skills & Focus: Customer Success, APAC, Growth, Retention, Management, Hybrid Work, Innovative, AI, Data Insights, Diversity
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Klaviyo

Partner Sales Specialist Sydney
Skills & Focus: Partner management, Sales, Customer service, Communication skills, Analytical skills, Problem-solving, Onboarding process, Organizational skills, Time management, Customer experience
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable in ecommerce and beyond.
Experience: Minimum of 2 years in a partnerships / Business development representative or sales position within SaaS / Technology space
Salary: $56,000 - $84,000 SGD
Benefits: Competitive salary and performance-based commission plan, participation in the company’s annual cash bonus plan, variab…

Intuit

Multiple Positions in Customer Success and Finance Sydney
Skills & Focus: Customer Success, Finance, Data Analysis, Tax Preparation, Remote, Hybrid Work, Collaboration, Innovation, Technology, Agility
About the Company: Intuit is a technology company that focuses on products for accounting, finance, and tax preparation.
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Spotify

Manager, Customer Success Sydney
Skills & Focus: Customer Success Management, CSM, revenue management, digital media, music, innovation, Client Services, consultative solutions, team leadership, people skills
About the Company: Spotify is a digital music service that gives you access to millions of songs and podcasts. We focus on building relationships and creative solutions for clien…
Experience: Experience in Customer Success Management and revenue management; leading Client Services or similar teams.
Type: Full-time

Braze

Senior Customer Onboarding Manager Sydney
Skills & Focus: Customer onboarding, Project management, Client success, Technical requirements, CRM, Stakeholder engagement, Training, SaaS, Implementation, Customer experience
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 5+ years experience in a client-facing work environment

Vanta

Manager, Customer Success - APAC Sydney
Skills & Focus: Customer Success, Onboarding, Customer Retention, Security, Cybersecurity, Team Leadership, KPIs, Risk Management, Customer Advocacy, Fast-paced Environment
About the Company: Vanta started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it c…
Experience: 3+ years of experience leading customer facing teams, preferably Customer Success or Account Management
Type: Full-time
Benefits: Industry-competitive salary and equity, Healthcare stipend, 16 weeks paid parental leave, Health & wellness stipend, Re…

Datadog

Enterprise Customer Success Manager Sydney
Skills & Focus: Customer Success, Account Management, B2B, SaaS, Enterprise, Training, Onboarding, Adoption, Collaboration, Advocacy
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 3+ years in a Customer Success or Account Management role
Type: Full-time
Benefits: Best-in-breed onboarding, Sales training in MEDDIC and Command of the Message, An inclusive company culture, opportunit…

Intuit

Senior Manager, Contact Centre Operations - APAC Sydney
Skills & Focus: customer success, contact centre operations, financial technology, data driven, performance management, outsourced partners, customer support, leadership, analytics, hybrid work
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 5+ years in contact centre management and operations planning with strong data and analytics experience

Pega

Client Success Manager - Banking Sydney
Skills & Focus: Client Success, Banking, Customer Satisfaction, Revenue Driver, Business Processes, Consulting Skills, Stakeholder Engagement, Data Analysis, Transformational Roadmaps, Service Orientation
About the Company: Pega provides innovative technology to the world’s most innovative organisations. As the recognised industry leader in strategic business applications, we chal…
Experience: 10+ years relevant work experience, 5+ years in a Client Success management or consulting role
Type: Full-time
Benefits: Competitive global benefits program inclusive of pay + bonus incentive, Paid Health, Life and Salary Continuation insur…

Procore

Commercial Customer Success Engineer Sydney
Skills & Focus: Customer Success, Procore, construction technology, adoption, business performance, industry best practices, product demonstrations, client sites, collaborative, innovation
About the Company: Procore is a leading construction technology platform aimed at connecting construction professionals worldwide.
Experience: 5+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 5+ years of Construction industry expertise preferred

Vimeo

Implementation Manager Sydney
Skills & Focus: onboarding, implementation, project management, enterprise, SaaS, client management, technical support, collaboration, problem-solving, live streaming
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management

Airwallex

Product Lead, Onboarding Sydney
Skills & Focus: Product Management, Onboarding, User Experience, Roadmap, Strategy, Customer Satisfaction, Cross-functional Teams, Data Analysis, User Research, Global Scale
About the Company: Airwallex is the only unified payments and financial platform for global businesses, providing solutions including business accounts, payments, spend managemen…
Type: Full-time

Bazaarvoice

Senior Client Success Manager Sydney
Skills & Focus: Client Success, strategy, business support, client service, problem solving, exceeding customer expectations, passionate, curious, drive to succeed

Intuit

Various Positions Sydney
Skills & Focus: Customer Success, Finance, Remote, Engineering, Tax, Data, Product Management, User Experience, Hybrid Work, Corporate Strategy
About the Company: Intuit has built foundational capabilities for collecting, processing, and transforming raw data into a connected mesh of high-quality data, enabling technolog…
Benefits: Intuit supports employees by offering benefits needed to stay healthy, achieve financial security, and enjoy peace of m…

Enable

Manager of Implementations Sydney
Skills & Focus: implementations, customer relationship, implementation phase, process, customer success, onboarding, feature implementation, team management, project management, strategic growth
About the Company: Enable is transforming the supply chain with cutting-edge rebate management software, enhancing partnerships, driving smarter decisions, and unlocking signific…

Leap

Client Success Manager Sydney
Skills & Focus: Client Success, Retention, Account Management, Product Demonstration, Client Onboarding, Relationship Management, Legal Industry, Product Adoption, Sales Targets, Client Satisfaction
About the Company: LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.
Experience: 2+ years
Type: Full-time
Benefits: Additional paid wellbeing day every year, free gym membership, corporate dental plan, monthly massages in the office, c…