Last updated: 2025-05-22

12 Technical And Product Support jobs in Sofia.

Hiring now: Service Ops Consultant @ Experian, Technical Support Consult @ Supportyou, Spotify Support Superstar @ Spotify, Sr Support Engr Open Plat @ Liveperson, Antivirus Support Spec @ Sutherland, Technical Support Engr @ Supportyou, Prod Support Analyst Inte @ Workato.Explore more at at kaamvaam.com

🔥 Skills

support (5) troubleshooting (5) customer service (4) consultancy (3) customer satisfaction (3) account issues (3) payment issues (3) production issues (2) error diagnostics (2) incident management (2)

📍 Locations

Sofia (12)
🔍 Go to full job search

Experian

Service Operations Consultant Sofia
Skills & Focus: support, consultancy, production issues, error diagnostics, client feedback, customer satisfaction, incident management, testing requirements, live environments, improvements
About the Company: Experian is a global data and analytics company, providing information and insights to businesses and consumers.
Type: Full-time

Supportyourapp

Technical Support Consultant Sofia
Skills & Focus: support, technical support, customer support, software, IT, troubleshoot, CRM, support as a Service, remote work, tech
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Experience: Experience in software application support is a must
Benefits: Fixed schedule: Monday to Friday, 11 AM–7 PM, Bulgaria time; Opportunity to work fully remote; Inclusive international …

Spotify

Spotify Support Superstar Sofia
Skills & Focus: customer support, email, web messaging, account issues, payment issues, FAQ, troubleshooting, Spotify experience, inquiries, concerns
About the Company: Spotify is a digital music service that gives you access to millions of songs.

Liveperson

Senior Support Engineer - Open Platform Sofia
Skills & Focus: Support Engineer, Open Platform, Java, Javascript, iOS, Android, SDK, APIs, Customer Support, Technical Issues
About the Company: LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media…
Experience: Minimum of 3 years of experience working as a Tier 3/4 Support Engineer, Developer Support, or equivalent customer-facing position.
Type: Full-time
Benefits: Annual Leave extended to a limit of 28 days; Care Days (up to 5 days per year); 2 additional days of Volunteering per y…

Spotify

Spotify Support Superstar Sofia
Skills & Focus: customer service, support, chat, troubleshooting, FAQ, account issues, payment issues, user experience, non-voice support, problem-solving
Spotify Support Superstar Sofia
Skills & Focus: customer service, support, troubleshooting, chat, FAQs, account management, payment issues, Spotify experience, user assistance, guidance

Sutherland

Antivirus Support Specialist Sofia
Skills & Focus: customer service, technical support, inquiries, subscriptions, refunds, account issues, installation, troubleshooting, antivirus software, product purchases

Experian

Advanced Support Consultant Sofia
Skills & Focus: support, consultancy, production issues, error diagnostics, incident resolution, customer satisfaction, release management, testing requirements, escalation, implementation
About the Company: Experian is a global information services company that enables businesses and consumers to manage their data with confidence.
Type: Full-time

Spotify

Customer Support Specialist Sofia
Skills & Focus: E-mail support, messaging system, non-voice support, customer service, music streaming, digital copyright, podcasts, freemium service, offline listening, commercial-free listening
About the Company: Spotify is a leading music streaming service provider, with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded m…
Type: Full-time

Supportyourapp

Technical Support Engineer Sofia
Skills & Focus: Technical Support, API, Troubleshoot, Customer Support, Documentation, Debugging, Communication, Jira, JSON, Python
Experience: 3 years hands-on experience in technical support

Workato

Product Support Analyst - Integration Sofia
Skills & Focus: Product Support, Integration, Technical Troubleshooting, Customer Issues, Application Releases, Debugging Skills, Business Applications, Communication Skills, Team Player, Automation Technology
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: New graduates from related bachelor’s degree course are welcome to apply
Type: Full-time
Benefits: A vibrant and dynamic work environment along with a multitude of benefits

Experian

Senior Application Support Analyst Sofia
Skills & Focus: application support, consultancy, incident management, troubleshooting, problem solving, communication, improvements, release management, escalation, customer satisfaction