Last updated: 2025-05-22

11 Customer Support Agent jobs in Sofia.

Hiring now: Customer Exp Associate Wi @ Cryptocom, Machine Learning Engr @ Tech Innov, Luxury Hotel Customer Adv @ Sutherland, Client Ops Spec Greek Eng @ Niq, Data Processing Spec @ Gfk, Customer Support Spec @ Spotify, Customer Support Spec Eng @ Payhawk.Explore more at at kaamvaam.com

🔥 Skills

Customer Service (3) English (2) Python (2) technical support (2) customer service (2) analytical skills (2) Phone Support (1) Portuguese (1) Fintech (1) Customer Satisfaction (1)

📍 Locations

Sofia (11)
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Crypto.Com

Customer Experience Associate with Portuguese and English (Phone support) Sofia
Skills & Focus: Customer Service, Phone Support, Portuguese, English, Fintech, Customer Satisfaction, Problem Solving, Teamwork, Communication Skills, Cryptocurrency
About the Company: Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform, committed to accelerating the adoption of c…
Experience: A minimum of 1 year experience in phone support with Portuguese is strongly preferred
Type: Full-time
Benefits: Medical insurance, annual leave, work flexibility, crypto.com visa card, internal mobility

Tech Innovators Inc.

Machine Learning Engineer Sofia
Skills & Focus: Machine Learning, Artificial Intelligence, Python, Data Analysis, Model Training, Predictive Modeling, Deep Learning, Neural Networks, Software Development, Version Control
About the Company: A leading startup in the AI and machine learning space dedicated to revolutionizing data processing.
Experience: 3+ years in machine learning and software development
Salary: $120,000 - $150,000
Type: Full-time
Benefits: Health insurance, 401(k) matching, remote working options, flexible hours

Sutherland

Luxury Hotel Customer Advisor Sofia
Skills & Focus: Luxury Hotel, Customer Advisor, Fluent, Spanish, English, Customer Service, Exceptional Experiences, Support, Service, Customer Journey
Technical Support Specialist Sofia
Skills & Focus: technical support, customer service, routers, wi-fi, smart control systems, device integration, phone support, email support, issue resolution, client representation

Niq

Client Operations Specialist (Greek & English Speaker) Sofia
Skills & Focus: client-facing, operations, client requirements, technical specifications, relationship management, analytical skills, proactive attitude, Excel, customer satisfaction, technical questions
About the Company: NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …
Benefits: Food vouchers of 120 BGN monthly, Life Insurance, Additional Medical Insurance including Prophylactics, Outpatient care…

Gfk

Data Processing Specialist Sofia
Skills & Focus: data processing, scripting, programming, technical support, communication, MS Excel, analytical skills, English proficiency, client interaction, 24/7 schedule
About the Company: GfK is a global leader in data analytics and market insights, providing actionable recommendations to help businesses drive growth.
Type: Full-time
Benefits: Competitive remuneration and bonus scheme, opportunity for home office days, health insurance, food vouchers, training …

Spotify

Customer Support Specialist Sofia
Skills & Focus: E-mail support, messaging system, non-voice support, customer service, music streaming, digital copyright, podcasts, freemium service, offline listening, commercial-free listening
About the Company: Spotify is a leading music streaming service provider, with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded m…
Type: Full-time

Payhawk

Customer Support Specialist - English Sofia
Skills & Focus: customer support, technical acumen, communication skills, problem-solving, customer engagement, ticket management, feedback gathering, collaboration, multitasking, proactive
About the Company: Payhawk is a leading global spend management solution for scaling businesses. Its future-facing technology enables finance teams to control and automate compan…
Experience: At least 2 years of customer support experience
Type: Full-time
Benefits: 30 days holiday paid leave, Competitive compensation package, Exchange policy to another Payhawk office, Flexible worki…

Sutherland

German Customer Support Consultant - GUA Sofia
Skills & Focus: German, Customer Support, Academy Participants, Language Knowledge, Employment, Career Development, B1 Level, Online Training, 10 am – 1 pm, 8 Weeks Duration
About the Company: We are a group of driven and hard-working individuals dedicated to improving our skills and knowledge.
Experience: Candidates must be at least at B1 level of German language in written and spoken.
Benefits: Employment and career development opportunity; participation in online German Academy funded by Sutherland.
Bilingual HR Support Representative Sofia
Skills & Focus: Bilingual, HR Support, Customer Service, Employee Inquiries, Ticketing Systems, Policies, Benefits, Integrity, Confidentiality, Query Resolution
About the Company: Sutherland is seeking a motivated and passionate person to join us.

Tech Innovators Inc.

Senior Software Engineer Sofia
Skills & Focus: software development, AI integration, cloud computing, Agile methodology, JavaScript, Python, RESTful APIs, team collaboration, code review, problem-solving skills
About the Company: A leading startup focused on AI-driven solutions.
Experience: 5+ years in software development
Salary: $120,000 - $150,000
Type: Full-time
Benefits: Health insurance, 401(k), remote work options, flexible hours