Last updated: 2025-05-22

10 Customer Support And Experience jobs in Seoul.

Hiring now: Dir Customer Service Cust @ Coupang, Customer Service Rep @ Intuitive , Cx Team Mgr @ Miso, Client Relations Spec @ Cision.Explore more at at kaamvaam.com

🔥 Skills

Customer Experience (3) customer inquiries (3) problem-solving (3) customer satisfaction (2) mentoring (2) stakeholders (2) communication (2) collaboration (2) Compliance (2) order processing (2)

📍 Locations

Seoul (10)
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Coupang

Director, Customer Service – Customer Experience Design Project Seoul
Skills & Focus: Customer Experience, CX, project management, leadership, cross-functional collaboration, customer satisfaction, mentoring, stakeholders, eCommerce, communication
About the Company: Coupang is disrupting the multi-billion-dollar commerce industry by making shopping, eating, and living easier than ever. It combines a startup culture with th…
Experience: Minimum 15+ years of experience in Customer Service, Product Management, Trust and Safety, or Business Operations in eCommerce and/or IT/Internet industry.
Type: Contract
Customer Experience Director Seoul
Skills & Focus: customer experience, strategic project, collaboration, stakeholders, mentoring, e-commerce, communication, customer satisfaction, trust, team management
About the Company: Coupang exists to deliver customer amazement. When customers say, 'How did I live without Coupang?' we know we have fulfilled our mission. Driven by a single o…
Experience: Over 15 years in customer service, product management, trust and safety, or business operations in e-commerce and/or IT/Internet industry.
Type: Full-time
Recall Process Coordinator - Compliance Team Seoul
Skills & Focus: Compliance, Recall process, External monitoring, Internal communication, E-commerce experience, Customer support, Reporting, Government compliance, Microsoft Excel, Multitasking
About the Company: Coupang is a leading e-commerce platform in South Korea that strives to provide consumers with an optimal shopping experience through fast delivery and seamles…
Type: Contract

Intuitive Surgical

Customer Service Representative Seoul
Skills & Focus: customer inquiries, order processing, SAP ERP, CRM, customer support, problem-solving, order management, cross-functional teams, relationship building, process improvement
About the Company: Intuitive, a pioneer and market leader in robotic-assisted surgery, strives to foster an inclusive and diverse team dedicated to advancing minimally invasive c…
Experience: Under 3 years of professional experience
Customer Service Representative Seoul
Skills & Focus: customer inquiries, order processing, SAP ERP, CRM, customer support, problem-solving, order management, cross-functional teams, relationship building, process improvement
About the Company: Intuitive, a pioneer and market leader in robotic-assisted surgery, strives to foster an inclusive and diverse team dedicated to advancing minimally invasive c…
Experience: Under 3 years of professional experience

Miso

CX Team Manager Seoul
Skills & Focus: Customer Experience, O2O platform, agent management, performance management, customer inquiries, quality improvement, coaching, collaboration, CS metrics, data-driven communication
About the Company: Miso is Korea's No.1 O2O home service platform, providing hotel-like services in homes to enhance offline life experiences.
Experience: 1 year or more
Type: Contract
Benefits: Stock option compensation for regular contracts, home cleaning service provided

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, client satisfaction, data-driven insights, sales strategy, efficiency, technical issues, organizational skills
About the Company: Cision is a global leader in PR, marketing, and social media management technology and intelligence, helping brands and organizations to identify, connect, and…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support.
Type: Hybrid

Intuitive Surgical

Behavioral Interview Preparation Seoul
Skills & Focus: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
About the Company: At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.

Miso

Customer Experience Manager Seoul
Skills & Focus: Customer Experience, CS/CX, Operational Systems, Manual Creation, Process Establishment, User Experience Improvement, VOC Data Management, Communications, Data-Driven Analysis, Team Player
About the Company: Miso is the leading O2O home service platform in Korea, providing a better offline life experience for customers.
Experience: 5 years or more in customer service operations
Type: Full-time
Benefits: Stock option compensation, home cleaning service, evening meal allowance, evening taxi fare

Coupang

Escalations Resolution Specialist Seoul
Skills & Focus: Customer Service, E-commerce, Risk Management, Compliance, High-risk issues, Customer Journey, Problem Solving, Consumer Mediation, Stakeholder Communication, Process Improvement
About the Company: Coupang is one of the fastest growing e-commerce companies in South Korea, focused on providing customer satisfaction and innovation in the e-commerce industry.
Experience: 7+ years in Customer Service resolution experience
Type: Full-time