Last updated: 2025-05-22

11 Customer Service And Support jobs in Seoul.

Hiring now: Customer Service Rep @ Intuitive , Client Relations Spec @ Cision, Exec @ Nielseniq, Global Live Service Ops @ Krafton, Cs 담당자 @ Coupang Pa, Customer Service Spec @ Coupang, Customer Exp Team Lead @ Miso.Explore more at at kaamvaam.com

🔥 Skills

customer inquiries (2) order processing (2) SAP ERP (2) CRM (2) customer support (2) problem-solving (2) order management (2) cross-functional teams (2) relationship building (2) process improvement (2)

📍 Locations

Seoul (11)
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Intuitive Surgical

Customer Service Representative Seoul
Skills & Focus: customer inquiries, order processing, SAP ERP, CRM, customer support, problem-solving, order management, cross-functional teams, relationship building, process improvement
About the Company: Intuitive, a pioneer and market leader in robotic-assisted surgery, strives to foster an inclusive and diverse team dedicated to advancing minimally invasive c…
Experience: Under 3 years of professional experience
Customer Service Representative Seoul
Skills & Focus: customer inquiries, order processing, SAP ERP, CRM, customer support, problem-solving, order management, cross-functional teams, relationship building, process improvement
About the Company: Intuitive, a pioneer and market leader in robotic-assisted surgery, strives to foster an inclusive and diverse team dedicated to advancing minimally invasive c…
Experience: Under 3 years of professional experience

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, client satisfaction, data-driven insights, sales strategy, efficiency, technical issues, organizational skills
About the Company: Cision is a global leader in PR, marketing, and social media management technology and intelligence, helping brands and organizations to identify, connect, and…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support.
Type: Hybrid

Nielseniq

Executive Seoul
Skills & Focus: 고객 만족, 재무 목표, 고품질 서비스, 연구 기법, 최신 동향, 교육 지원, 운영 지원, 고객 논의, 잠재적 기회, 프로세스 개선
About the Company: NielsenIQ(NIQ)는 마케팅 및 소비자 정보, 온라인 인텔리전스 및 모바일 측정 분야에서 선도적인 시장 위치를 가지고 있는 글로벌 정보 및 측정 회사입니다.

Krafton

Global Live Service Operations Seoul
Skills & Focus: global live service issues, counter strategy for inappropriate users, service policy establishment, risk review, global business process improvement, service infrastructure planning, community channel management, data analysis, communication skills, discord management
About the Company: KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production st…
Experience: Experience in all cycles of game launching/live service/termination
Type: Full-time

Coupang Pay

CS 담당자 Seoul
Skills & Focus: CS 관련 경험, 결제 경험, 운영 업무, 고객 경험 개선, 데이터 중심 사고, 프로세스 개선, 업무 계획, 비즈니스 고객센터, 품질 향상, 협업
About the Company: 쿠팡페이는 고객의 니즈에 부응하기 위해 개발된 맞춤형 전자결제대행서비스 (PG)를 제공하는 회사입니다. 쿠팡의 플랫폼을 이용하는 모든 이들에게 혁신적인 결제 및 금융 서비스 솔루션을 제공하는 데 중점을 두고 있습니다.
Experience: 7 years
Type: Full-time

Coupang

Customer Service Specialist Seoul
Skills & Focus: customer service, VOC analysis, CS process, ticketing, business partner collaboration, knowledge management, policy review, SOP development, Excel, SQL
About the Company: Coupang is striving to realize customer satisfaction. We understand that when our customers ask themselves, 'How did I live without Coupang?', we have achieved…
Experience: 3 years
Type: Full-time

Miso

Customer Experience Team Lead Seoul
Skills & Focus: Customer Experience, Risk Management, Customer Retention, Service Improvement, Policy Development, Insights, Customer Relationships, Complaint Handling, Team Leadership, Business Alignment
About the Company: Miso is Korea's No.1 O2O home service platform providing hotel-like services in your home.
Experience: 1 year in customer service or similar experience
Type: Contract
Benefits: Stock Options, Home Cleaning Service

Coupang

Escalations Resolution Specialist Seoul
Skills & Focus: Customer Service, E-commerce, Risk Management, Compliance, High-risk issues, Customer Journey, Problem Solving, Consumer Mediation, Stakeholder Communication, Process Improvement
About the Company: Coupang is one of the fastest growing e-commerce companies in South Korea, focused on providing customer satisfaction and innovation in the e-commerce industry.
Experience: 7+ years in Customer Service resolution experience
Type: Full-time

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, performance reports, client account lifecycle, data-driven insights, client engagement, technical troubleshooting, organizational skills
About the Company: Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results through PR, marketing and socia…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support

Coupang

Customer Service Content Developer Seoul
Skills & Focus: CS Content Development, AI Scenario Design, SOP Library Design, Customer Communication, Quality Management, Chatbot Services, Customer Satisfaction, Workflow Optimization, Problem Solving, Team Collaboration
About the Company: Coupang is one of the fastest-growing e-commerce companies, establishing a unique position in the domestic commerce industry and building customer trust. The c…
Experience: 5+ years in customer service (CS) related fields
Type: Full-time