Last updated: 2025-05-22

33 Customer Success Management jobs in Seattle.

Hiring now: Customer Success Mgr Data @ Salesforce, Customer Support Program @ Freshworks, Dealer Success Mgr @ Lotlinx, Territory Mgr @ Halter, Customer Success And Rete @ Google, Customer Success Enableme @ Pushpay, Sr Mgr Starlink Customer @ Spacex, Sr Customer Success Archi @ Amplitude, Client Success Mgr @ Diligent R, Customer Success Mgr @ Foursquare.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (17) customer success (8) SaaS (6) cross-functional collaboration (6) customer relationships (5) Salesforce (4) Customer Relationships (3) Technical Support (3) NPS (3) data analysis (3)

📍 Locations

Seattle (23) Bellevue (5) Des Moines (2) Redmond (2) Kirkland (1)
🔍 Go to full job search

Salesforce

Customer Success Manager, Data Cloud Bellevue
Skills & Focus: Customer Success, Data Cloud, CRM, AI, Data Platforms, SaaS, Salesforce, Customer Relationships, Technical Support, Platform Optimization
About the Company: A leading provider of customer relationship management (CRM) software and enterprise cloud computing solutions.
Experience: Minimum of 8 years in technical customer success, SaaS, technology consulting, solutions architecture, or related fields
Salary: $133,400 - $223,700 (varies by location)
Type: Full-time
Customer Success Manager, Digital Bellevue
Skills & Focus: Customer Success, Salesforce, Technical, Accountability, Renewal, Expansion, SaaS, Stakeholder, Collaboration, Advocacy
About the Company: Salesforce is a customer relationship management solution that brings companies and customers together. It is the world's number one CRM platform, empowering b…
Experience: Minimum of 8 years
Salary: $133,400 - $223,700
Type: Full time
Benefits: Salesforce offers a comprehensive benefits package including health insurances, paid time off, employee resource groups…

Freshworks

Customer Support Program Manager Bellevue
Skills & Focus: Customer Support, Customer Experience, Program Management, Stakeholder Partnerships, Operational Excellence, Innovation, Strategic Collaboration, Business Needs, Customer Satisfaction, Support Programs
About the Company: Freshworks provides customer engagement software for businesses of all sizes.
Customer References Lead Bellevue
Skills & Focus: reference, customer, credibility, trust, customer stories, sales, marketing, engagements, program, customer evidence
Voice of Customer (VoC) Program Lead Bellevue
Skills & Focus: customer feedback, NPS, CSAT, CES, survey strategy, feedback analysis, enterprise software, reporting, cross-functional collaboration, customer insights

Lotlinx

Dealer Success Manager Des Moines
Skills & Focus: relationship management, customer success, sales, automotive, data analysis, presentation skills, retention, churn management, technical presentation, client service
About the Company: Lotlinx has consistently pioneered advancements in the automotive landscape by empowering automobile dealers and manufacturers with cutting-edge data and techn…
Experience: 5+ years of sales experience preferred
Salary: $100,000 base salary + uncapped commissions
Type: Full-time
Benefits: Medical, Dental, Vision, Matching 401k

Halter

Territory Manager Des Moines
Skills & Focus: sales strategies, customer relationships, business growth, customer success, cross-functional teams, field insights, technology, support, sustainable, productive
Salary: 125K to 160K OTE

Google

Customer Success and Retention Manager, Apigee, Google Cloud Kirkland
Skills & Focus: Customer Success, Retention, Google Cloud, Apigee, Stakeholders, Adoption, Success plans, Customer health, Engagement, Risk mitigation
Experience: 10 years of leadership experience in related fields
Salary: US base salary range: $134,000-$198,000 plus bonus, equity, and benefits
Type: Full-time
Benefits: Bonus, equity, benefits (details not specified)

Pushpay

Customer Success Enablement Manager Redmond
Skills & Focus: customer success, enablement, training delivery, project management, content development, market research, employee retention, cross-functional collaboration, stakeholder communication, governance
About the Company: Pushpay helps organizations and communities come together & stay connected, strengthening community, connection, and belonging through our suite of mobile apps…
Experience: 3-5 years in SaaS Customer Success Management, and 3+ years in training delivery/enablement
Salary: $88,123 - $106,340
Type: Hybrid
Benefits: 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee; 70% employer-paid premiums for Medi…

Spacex

SR. MANAGER, STARLINK CUSTOMER SUCCESS Redmond
Skills & Focus: customer success, leadership, cross-functional collaboration, customer support strategies, regulatory compliance, strategic thought leadership, data analysis, high-performing team, quality assurance, continuous improvement
About the Company: SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today Spa…
Experience: 7+ years in customer operations or support; 3+ years of leadership experience managing teams
Salary: $160,000.00 - $205,000.00/per year
Type: Full-time
Benefits: medical, vision, and dental coverage, 401(k) retirement plan, short and long-term disability insurance, life insurance,…

Amplitude

Senior Customer Success Architect Seattle
Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Diligent Robotics

Client Success Manager Seattle
Skills & Focus: client success, customer service, relationship management, account management, healthcare, hospital, communication, project management, utilization, stakeholder engagement
About the Company: Diligent Robotics is a company that focuses on employing technology to improve hospital efficiency and enhance patient outcomes.
Type: Full-time

Salesforce

Customer Success Manager, Data Cloud Seattle
Skills & Focus: Customer Success, Data Cloud, CRM, AI, Data Platforms, SaaS, Salesforce, Customer Relationships, Technical Support, Platform Optimization
About the Company: A leading provider of customer relationship management (CRM) software and enterprise cloud computing solutions.
Experience: Minimum of 8 years in technical customer success, SaaS, technology consulting, solutions architecture, or related fields
Salary: $133,400 - $223,700 (varies by location)
Type: Full-time

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Zenoti

Customer Success Manager (CSM) Seattle
Skills & Focus: Customer Advocacy, Product Expertise, Problem Solving, Data-Driven Strategy, Executive Presence, Cross-Functional Collaboration, Time Management, Customer Success, Relationship Building, Technical Knowledge
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, empowering over 30,000 salons, spas, medspas, and fitness st…

Axon

Director, Customer Success Seattle
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…
Customer Success Manager Seattle
Skills & Focus: Customer Success, Client relationship, Training, Customer support, Product implementation, Customer adoption, Cross-functional collaboration, Communication skills, Organizational skills, Problem-solving
About the Company: Axon is on a mission to Protect Life, exploring critical safety and justice issues with devices and cloud software.
Experience: 3+ years in a customer-facing role
Salary: USD 55,000.00 - 88,000.00
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, medical, dental, vision plans, and more.
Customer Success Manager Seattle
Skills & Focus: Customer Success Manager, Law Enforcement, customer relationships, implementation, support, training, best practices, escalations, self-motivated, high-stress
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years’ experience in a customer-facing role
Salary: USD 55,000.00 to USD 88,000.00
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…

Amplitude

Senior Customer Success Architect Seattle
Skills & Focus: customer success, consultative support, data management, product analytics, digital optimization, technical advisor, taxonomy design, api, programming, problem-solving
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: At least 5 years of customer facing technical experience
Salary: $148,000 - $222,000
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance coverages, flexible time off, parental benefits, mental health and well…

Axon

Director of Customer Success Seattle
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Salesforce

Customer Success Manager / Senior Manager - Tableau Seattle
Skills & Focus: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
About the Company: Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technol…
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
Salary: $133,400 - $223,700
Type: Full time
Benefits: World-class enablement and training, exposure to executive thought leaders, clear path to promotion, weekly coaching, v…

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Client Services, Onboarding, Campaign Planning, Technical Support, Ad Tech, Advertising, Campaign Management, Client Training, Data Analysis
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Hybrid
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Zenoti

Director - Contract Renewals (Customer Success) Seattle
Skills & Focus: renewal management, SaaS contracts, customer relationships, negotiation, upsell, forecasting, data analysis, customer success, renewal process, renewal revenue
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, serving over 30,000 salons, spas, medspas, and fitness studi…
Experience: Proven experience in SaaS contract management, renewal, or customer success roles
Salary: $160,000 - $180,000 USD
Type: Full-time

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Amperity

Senior Customer Success Manager Seattle
Skills & Focus: Customer Success, Customer Adoption, Stakeholder Engagement, Business Reviews, Collaboration, Consultative Solutions, Strategic Mindset, Presentation Skills, Martech Tools, Data Infrastructure
About the Company: Our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps…
Experience: 7+ years in an enterprise customer success, consulting, or digital transformation role
Salary: $115,000 - $160,000
Type: Full-time
Benefits: 100% employee healthcare coverage, transportation subsidies, self-managed PTO, inclusive environment, equity grants, an…
Senior Manager, Solution Delivery Seattle
Skills & Focus: Customer Success, Project Management, Technical Implementations, Data Analysis, Martech, AdTech, Stakeholder Management, Customer Relationships, Value Projects, Cross-functional Collaboration
About the Company: Our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps…
Experience: Minimum 10 years of experience in professional services managing complex technical implementations.
Salary: $132,000 - $180,000
Type: Full-time
Benefits: 100% employee healthcare coverage, transportation subsidies, flexible PTO, and a comfortable work environment.

Aircall

Customer Marketing Manager Seattle
Skills & Focus: customer activation, retention, expansion, advocacy, cross-functional, collaboration, Product, Customer Success, Marketing Ops, Sales
About the Company: Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and c…
Type: Hybrid

Zenoti

Senior Customer Success Manager Seattle
Skills & Focus: customer success, account management, client relationships, SLAs, support, business value, communication, problem-solving, enterprise, remote
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, helping salons, spas, medspas, and fitness studios manage th…
Experience: 4+ years in customer management roles
Salary: $100,000 - $105,000 USD
Type: Full-time

Stackline

Associate Director of Customer Strategy Seattle
Skills & Focus: customer strategy, client engagement, SaaS, eCommerce, customer retention, data insights, stakeholder management, product portfolio, upsell opportunities, team collaboration
About the Company: Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance market…
Experience: 6+ years of experience with a focus on client engagement at a SaaS company, agency, consumer brand, or retailer; 4+ years of experience working in eCommerce; 2+ years of people leadership experience.
Salary: $150,000 - $180,000 per year
Type: Hybrid
Benefits: Comprehensive benefit plans covering medical, dental, and vision; Fertility benefits; 401k plan plus company match; Com…

Zenoti

Project Manager, Customer Onboarding (SaaS) Seattle
Skills & Focus: project management, customer onboarding, SaaS, technical background, integration, remote teams, stakeholder management, deployment, cloud solutions, business flow
Experience: 5-8 years of project management, with at least 4 years of technical project management
Salary: $111,000 - $120,000 USD
Type: Full-time
Benefits: Medical, dental, and vision coverage; Participation in company 401k plan; Paid parental leave; Unlimited paid time off;…

Pitchbook

Senior Manager, Sales & CS Intelligence Seattle
Skills & Focus: Sales, Customer Success, data-driven insights, operational efficiency, performance metrics, analytics products, cross-functional collaboration, key performance indicators, agile methodologies, data modeling
About the Company: We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, an…
Experience: 8+ years in Sales & CS analytics or a similar role, including experience defining and building operational metrics, dashboards, and reports
Benefits: Comprehensive health benefits, paid sabbatical program after four years, paid family and paternity leave, annual educat…

Stackline

Customer Strategy Manager Seattle
Skills & Focus: customer success, account management, B2B SaaS, data-driven, communication skills, interpersonal skills, customer engagement, analytical, Excel, PowerPoint
About the Company: Stackline is the first full-funnel connected commerce platform for the world's most innovative brands.
Experience: 4-5 years in customer success or account management
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Comprehensive benefit plans covering medical, dental, and vision, Fertility benefits, 401k plan plus company match, Com…

Pitchbook

Sr. Manager, Sales & Customer Success Operations Seattle
Skills & Focus: Sales Operations, Customer Success, Automation, Process Improvement, Data-driven Decision Making, Cross-functional Alignment, KPI Development, Team Building, CRM Expertise, Strategic Leadership
About the Company: PitchBook is a financial data and technology company that provides information about private equity, venture capital, and M&A transactions.
Experience: 8+ years of experience in sales or customer success operations, business process improvement, or related roles.
Salary: $165,000-$200,000
Type: Full-time
Benefits: Comprehensive health benefits, Paid sabbatical program after four years, Paid family and paternity leave, Annual educat…