Last updated: 2025-05-22

22 Renewals And Account Management jobs in San Jose.

Hiring now: Sr Customer Success Mgr M @ Commure At, Customer Success Mgr @ Box, Customer Success Growth M @ Two Dots, Renewals Mgr @ Labelbox, Enterprise Account Mgr @ Zip, Customer Success Mgr @ Braze, Customer Success Mgr Csm @ Productboa, Mgr Commercial Renewals @ Culture Am, Mgr Sr Mgr Renewals Strat @ Salesforce, Renewals Lead @ Heygen.Explore more at at kaamvaam.com

🔥 Skills

SaaS (10) Customer Success (8) Account Management (6) account management (4) Salesforce (4) renewals (4) Customer Advocacy (4) customer success (3) retention (3) negotiation (3)

📍 Locations

San Francisco (15) Santa Clara (4) Mountain View (1) Redwood City (1) San Jose (1)
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Commure + Athelas

Senior Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, Healthcare, SaaS, AI, Clinical Documentation, Stakeholder Management, Training Sessions, Account Management, Renewals, Product Adoption
About the Company: Commure + Athelas are transforming healthcare with cutting-edge AI medical scribe products, designed to streamline clinical documentation and reduce administra…
Experience: 5-7+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $100K – $140K
Type: Full time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave

Box

Customer Success Manager Redwood City
Skills & Focus: customer retention, account management, relationship-building, post-sales activity, customer engagement, customer health, change management, strategic business reviews, product improvement requests, enterprise customers
About the Company: Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Experience: 4+ years prior account management experience, 4+ years of experience in SaaS
Salary: $142,000 — $177,500 USD
Type: Full-time
Benefits: healthcare benefits and additional Box Benefits + Perks

Two Dots

Customer Success & Growth Manager San Francisco
Skills & Focus: Customer Success, Account Management, B2B SaaS, Strategic Relationships, Upsell Opportunities, Onboarding, Adoption, Renewal, Product Feedback, Agile Environment
About the Company: Two Dots is using AI to remake the way consumer underwriting is done, starting with residential real estate. Consumers' most important financial information is…
Experience: 5+ years of experience in Customer Success, CS Ops, Account Management, or Strategic Partnerships in B2B SaaS
Salary: $150K – $175K
Type: Full time
Benefits: Competitive salary, comprehensive equity package, and substantial benefits

Labelbox

Renewals Manager San Francisco
Skills & Focus: Renewals Manager, Customer Retention, SaaS, Account Management, Contract Renewals, Forecasting, Key Performance Indicators, CRM Tools, Data Analysis, Renewal Strategies
About the Company: Labelbox is building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises, offering integrated solutions for…
Experience: At least 5+ years of proven experience in Enterprise SaaS and Services renewals, account management, or a related field.
Salary: $90,000 - $120,000 USD
Type: Hybrid
Benefits: Exact compensation varies based on skills and competencies, experience, and geographical location. Life at Labelbox inc…

Zip

Enterprise Account Manager San Francisco
Skills & Focus: Enterprise Account Management, software sales, procurement, customer relationship, renewal contracts, negotiation strategies, SaaS, customer retention, Salesforce, account management
About the Company: Zip is a procurement platform that provides a simple, consumer-grade user experience for enterprises to manage their procurement needs effectively.
Experience: 5+ years of technology SaaS experience at enterprise level
Type: Full-time
Benefits: Full health, vision & dental coverage, catered lunches & dinners, commuter benefit, team building events & happy hours,…

Braze

Customer Success Manager San Francisco
Skills & Focus: customer success, renewals, retention, client relationships, feature adoption, strategic guidance, account advocacy, product feedback, customer onboarding, SaaS
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years
Salary: $83,700 - $100,000/year
Type: Full-time
Benefits: Competitive compensation, equity, retirement plans, flexible paid time off, comprehensive health benefits, family servi…

Productboard

Customer Success Manager (CSM), Enterprise San Francisco
Skills & Focus: Customer Success, Enterprise Customers, Strategic Success Plan, SaaS Relationships, Change Management, Cross Functional Collaboration, Customer Discovery, Renewal Forecast, Customer Advocacy, Data-Driven Decision Making
About the Company: Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, inclu…
Experience: At least 5-7 years in a customer success management role; including managing a book of business made of large Enterprise customers spanning multi-department implementations
Type: Hybrid

Culture Amp

Manager, Commercial Renewals San Francisco
Skills & Focus: Customer contract renewals, Revenue retention, Team leadership, Operational excellence, Cross-functional collaboration, Performance coaching, Customer engagement, Renewal best practices, KPI setting, Growth opportunities
About the Company: Culture Amp is the world’s leading employee experience platform, empowering companies to transform employee engagement and performance.
Salary: $160,000 - $173,000 USD
Type: Full-time
Benefits: Employee Share Options Program, Mental wellbeing support, Monthly Camper Life Allowance, Team building budgets, Parenta…

Braze

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Retention, Account Management, Client Renewals, Customer Advocacy, Product Usage, SaaS, Technology-focused, Agile, Strategic Guidance
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years relevant experience
Salary: $70,400 - $83,000/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Salesforce

Manager / Senior Manager, Renewals Strategy & Operations (Scale Focus) San Francisco
Skills & Focus: Renewals, Strategy, Operations, Scale, Automation, Data-driven, Process optimization, Cross-functional, High-volume, Customer retention
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, providing a suite of enterprise applications focused on sales, customer servi…
Experience: 7+ years
Salary: $155,400 - $233,200
Type: Full-time
Benefits: Comprehensive employee benefits, including health insurance, retirement plans, and employee development programs.

Heygen

Renewals Lead San Francisco
Skills & Focus: renewals, customer success, account management, retention, SaaS, Salesforce, billing, negotiation, AI, video
About the Company: At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information cr…
Experience: 4-6 years in SaaS renewals, customer success, or account management
Salary: $150,000 to $165,000 annually
Type: Full-time
Benefits: comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional hea…

Foundation Risk Partners

Personal Lines Account Manager San Francisco
Skills & Focus: client service, consultation, personal accounts, renewals, applications, retention, relationships, underwriting, negotiation, coverage
About the Company: one of the fastest growing insurance brokerage and consulting firm in the US
Experience: Minimum 3 years of Personal Lines experience required
Salary: $70,000 - $80,000 USD
Type: Full-time
Benefits: comprehensive range of health-related benefit options including medical, vision, and dental; 401(k) with company match;…

Walkme

Senior Customer Success Manager San Francisco
Skills & Focus: Digital Adoption, Customer Success, Fortune 1000, Revenue Management, Digital Transformation, Client Engagement, Solutions Recommendation, Product Value Optimization, Advisor Role, Annual Revenue Management
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.…

Circleci

Enterprise Renewals Manager San Francisco
Skills & Focus: Enterprise-level customer renewals, C-level stakeholders, Contract negotiations, Renewal strategies, Customer retention, KPI tracking, Sales collaboration, Customer data analysis, CRM tools, Customer success
About the Company: CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, processing more than 3 million jobs a day, helping software compan…
Experience: 6+ years in customer renewals management, customer success, or account management within the tech industry
Salary: $97,000 - $122,000 USD
Type: Full-time
Benefits: Reasonable accommodation for individuals with disabilities, Equal Opportunity and Affirmative Action employer

Commvault

SaaS Account Manager San Francisco
Skills & Focus: cyber resilience, SaaS, account management, customer satisfaction, upselling, cross-selling, CRM systems, sales targets, customer engagement, proactive approach
About the Company: Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattack…
Experience: Preferred 1 – 3 years of relevant experience in a sales or account management role.
Type: Full-time

Asana

Customer Success Manager - Top Accounts San Francisco
Skills & Focus: Customer Success, Account Management, SaaS, Stakeholder Engagement, Value Creation, Renewal Negotiations, Deployment Strategies, Change Management, Product Adoption, Customer Advocacy
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives.
Experience: 12 years with at least 8 years in a SaaS-based Customer Success or Account Management role
Salary: $185,600-$218,400
Type: Full-time
Benefits: Mental health, wellness & fitness benefits; Career coaching & support; Inclusive family building benefits; Long-term sa…

Culture Amp

Lead Renewals Manager, Enterprise San Francisco
Skills & Focus: renewals, enterprise, customer success, negotiation, stakeholders, pipeline management, SaaS, contract management, relationship management, performance management
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 7+ years of experience in renewals, account management, customer success, or sales within a SaaS or Enterprise software environment
Salary: $140,000 - $155,000 USD
Type: Full-time
Benefits: Employee Share Options Program, access to external providers for mental wellbeing and coaching support, monthly Camper …

Cyberhaven

Customer Success Manager San Jose
Skills & Focus: Customer Advocacy, Retention, Customer Success, Cybersecurity, Data Security, Account Management, Stakeholders, QBRs, Salesforce, Gainsight
About the Company: Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data…
Experience: 3+ years of proven experience as a Customer Success Manager, Account Manager, or similar role in the cybersecurity industry.
Salary: 140k - 170k
Type: Hybrid
Benefits: Stock Options, Great Benefits via Kaiser or Cigna, 401k via Fidelity, Flexible time off

Pure Storage

Sales Operations Manager Santa Clara
Skills & Focus: Sales Operations, subscription services, business cadences, pipeline management, renewal processes, automation, process improvements, analytics, cross-functional projects, customer-centric approach
About the Company: Pure Storage is reshaping the data storage industry with innovative solutions and a commitment to teamwork and diversity.
Experience: 5+ years of experience in Sales Operations or a related function supporting go-to-market teams.
Salary: $122,000 – $184,000
Type: Full-time
Benefits: Flexible time off, wellness resources, company-sponsored team events.

Leandata

Senior Customer Success Manager Santa Clara
Skills & Focus: Customer Success, Salesforce, SaaS, Technical Account Management, Enterprise clients, Risk mitigation, Revenue growth, Strategic planning, Stakeholder engagement, Analytics
About the Company: LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue.
Experience: 4-6 years
Salary: $120K – $160K
Type: Full time
Benefits: LeanData covers employee insurance premiums up to 90%, Stock options, Flexible PTO, 401K plan

Palo Alto Networks

Renewal Sales Support Santa Clara
Skills & Focus: renewal quotations, subscription, quotes, SalesForce, SAP, channel partners, customer issues, internal credits, organization, administration
About the Company: At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We believe th…
Experience: Related experience in quoting/order operations/sales environment
Salary: $57,000 - $91,500/YR
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities