Last updated: 2025-05-22

16 Customer Onboarding And Success jobs in San Jose.

Hiring now: Program Mgr Customer Imme @ Meta, Staff Prod Mgr User Onboa @ Intuit, Customer Success Mgr Midm @ Commure At, Vp Of Customer Success @ Dusty Robo, Sr Customer Success Mgr @ Everlaw, Customer Success Mgr @ Playai, Technical Proj Mgr @ Aisera, Mgr Of Client Partners Cu @ Nimble, Sr Mgr Customer Success @ Dexterity, Sr Customer Success Progr @ Super Micr.Explore more at at kaamvaam.com

šŸ”„ Skills

Customer Success (9) SaaS (4) Project Management (4) program management (2) Product Management (2) Onboarding (2) Customer Experience (2) Technical Proficiency (2) AI (2) Product Adoption (2)

šŸ“ Locations

Mountain View (4) San Mateo (3) Palo Alto (2) Redwood City (2) San Jose (2) Menlo Park (1) Oakland (1) Sunnyvale (1)
šŸ” Go to full job search

Meta

Program Manager, Customer Immersion Menlo Park
Skills & Focus: program management, customer insights, cross-functional collaboration, project execution, marketing, data analysis, problem-solving, communication skills, customer feedback, strategic thinking
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. Apps like Messenger, Instagram, and WhatsApp empower billions around ā€¦
Experience: 5+ years experience with program/project management, customer service, marketing, user or UX research and/or operations.
Salary: $94,000/year to $136,000/year + bonus + equity + benefits
Type: Full-time
Benefits: Meta offers benefits including bonuses and equity.

Intuit

Staff Product Manager- User Onboarding & Experience Platform Mountain View
Skills & Focus: Product Management, Fintech, Software Products, Payments, Onboarding, Customer Experience, Cross-functional Teams, Product Roadmaps, SaaS, Technical Proficiency
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve, with approximately 100 million customers worā€¦
Experience: 6+ years in Product Management role for a SaaS based software company
Salary: $180,500 - $244,000
Type: Full-time
Benefits: The position will be eligible for a cash bonus, equity rewards, and benefits.
Staff Product Manager- User Onboarding & Experience Platform, FinTech Platform Mountain View
Skills & Focus: FinTech, Product Management, User Onboarding, Experience Platform, Software Engineering, Data, Customer Success, Technology, Innovation, Hybrid Work
Salary: $180,500 - 244,000
Type: Full-time

Commure + Athelas

Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
About the Company: Commure and Athelas are transforming healthcare with innovations in AI medical scribe products and solutions that simplify providers' lives.
Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $70K ā€“ $110K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave, subject to change based on location.

Dusty Robotics

VP of Customer Success Mountain View
Skills & Focus: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
About the Company: Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship produā€¦
Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
Type: Full-time
Benefits: Unlimited vacation policy, 401k with employer match, reasonable work hours, flexible schedules.

Everlaw

Senior Customer Success Manager Oakland
Skills & Focus: customer success, user adoption, product expertise, client relationships, retention, revenue growth, account health, onboarding, coaching, consulting
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbiā€¦
Experience: 8+ years in customer success
Salary: $157,000 - $199,000
Type: Full-time
Benefits: Equity program, 401(k) with company matching, Health, dental, vision insurance, Flexible Spending Accounts, Paid parentā€¦

Playai

Customer Success Manager Palo Alto
Skills & Focus: customer success, support, SaaS, AI, B2B, process improvement, operational efficiency, cross-border collaboration, analytical skills, CRM
About the Company: PlayAI is at the forefront of generative voice and conversational LLMs. With our Speech Synthesis and Voice Cloning models, we are building the state-of-the-arā€¦
Experience: 3+ years in Customer Success, Support, or Operations roles
Salary: $90K ā€“ $140K
Type: Full-time
Benefits: Competitive compensation, equity, and benefits package, including health, dental, vision, and flexible PTO.

Aisera

Technical Project Manager Palo Alto
Skills & Focus: Project Management, Customer Success, Conversational AI, Cross-functional collaboration, Change management, Risk management, Onboarding projects, Customer initiatives, Problem-solving, Technical environment
About the Company: Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businessā€¦
Experience: At least 5 yearsā€™ professional experience in Project Management in Customer facing roles.
Salary: $125,000 - $150,000 USD
Type: Full-time
Benefits: Equal opportunity employer, diverse viewpoints, skills and experiences of employees.

Nimble

Manager of Client Partners (Customer Success) Redwood City
Skills & Focus: Client Partners, Customer Success, team management, enterprise relationships, high-growth environment, performance, adoption, long-term growth, customer-facing, coaching
About the Company: Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most lovedā€¦

Dexterity

Sr. Manager, Customer Success Redwood City
Skills & Focus: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
About the Company: At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobā€¦
Experience: 10+ yearsā€™ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
Salary: $180,000 - $220,000
Type: Full-time
Benefits: equity, comprehensive benefits

Super Micro Computer

Sr. Customer Success Program Manager San Jose
Skills & Focus: Customer Success, Project Management, Technical Sales, Data Center, Customer Satisfaction, KPI, Account Management, Communication, Relationship Management, Efficiency Programs
About the Company: SupermicroĀ® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hypā€¦
Experience: Minimum of 8 years of technical sales/service management experience
Salary: $123,000 - $140,000
Benefits: Comprehensive benefits package, potential participation in bonus and equity award programs

Coactive Ai

Customer Success Manager San Jose
Skills & Focus: Customer Success, Enterprise Accounts, Adoption, Business Value, Customer Experience, Strategy, Feedback Analysis, Product Knowledge, Sales Alignment, Technical Solutions
About the Company: Coactive makes it easy to search, filter, and analyze visual content. Increasingly image and video data captures the content we watch, the products we buy, andā€¦
Experience: 5+ years
Salary: $133,000 - $163,000
Type: Hybrid
Benefits: Equity grants, 100% medical, dental, & vision coverage for you, medical, dental, & vision partially covered for dependeā€¦

Freshworks

Manager of Solution Engineering San Mateo
Skills & Focus: Solution Engineering, Leadership, Mentoring, Go-to-market strategies, Cross-functional collaboration, Customer feedback, Strategic advisor, Hiring, Onboarding, Team culture
About the Company: Freshworks builds powerful, intuitive, and refreshingly simple software that helps companies wow their customers and empower their teams.
Type: Hybrid

Skydio

Customer Success Manager San Mateo
Skills & Focus: Customer Success, Technical Validation, Implementation, SLED Industries, Agile Development, Customer Relationships, Product Feedback, Enterprise Customers, Project Management, UAS Professionals
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio tā€¦
Experience: Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules.
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including paid vacationā€¦

Tofu

Customer Onboarding Manager San Mateo
Skills & Focus: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
About the Company: Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omniā€¦
Experience: 3+ years of enterprise CSM/AM/Onboarding experience
Salary: Competitive salary and equity compensation
Type: Full-time
Benefits: Comprehensive health, dental, and vision insurance plans; 401k plan; Unlimited PTO; Extreme opportunities for professioā€¦

Meta

Operations Partner Success Manager Sunnyvale
Skills & Focus: Operations Management, Partner Onboarding, Performance Monitoring, Issue Resolution, Process Improvement, Relationship Building, Process Documentation, Partner Compliance, Project Management, Customer Compliance
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apā€¦
Experience: Business Operations Experience, Resilience, Project management, Customer Compliance Proficiency, Effective Communicator
Salary: $113,000/year to $163,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including compensation details, though specifics are not listed in this posting.