Last updated: 2025-05-22

45 It Support And Service Desk jobs in San Francisco.

Hiring now: It Analyst @ Gopuff, Corporate It Service Desk @ Weee, Enterprise Support Engr D @ Meta, Computer Support Tech @ Llnl, Supervisor Service Eng @ Gillig, Systems Admin Sr Mso @ General Dy, It Support Analyst @ Ardelyx, It Support Tech @ Spring Fer, Customer Exp Analyst @ Center For, Technical It Mgr @ Rubrik.Explore more at at kaamvaam.com

🔥 Skills

troubleshooting (20) customer service (9) technical support (8) hardware (6) communication skills (5) Technical Support (5) IT support (5) documentation (5) software (5) customer support (5)

📍 Locations

San Francisco (20) Santa Clara (6) Livermore (3) Fremont (2) Newark (2) Oakland (2) Palo Alto (2) Redwood City (2) Sunnyvale (2) Concord (1)
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Gopuff

IT Analyst Concord
Skills & Focus: IT Analyst, support system, technology services, communication skills, problem-solving abilities, warehouse management systems, delivery apps, point of sale support, financial systems, triaging user requests
About the Company: As a vertically integrated company, Gopuff provides a world delivery service that includes warehouse management systems, driver delivery apps, point of sale su…
Type: Hybrid

Weee! Inc

Corporate IT Service Desk Fremont
Skills & Focus: IT Support, Help Desk, Asset Management, Troubleshooting, User Accounts, Network Support, Application Support, Onboarding, Security Systems, IT Operations
About the Company: Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable…
Experience: 2+ years in IT support, systems administration, or related functions
Salary: $70,000 - $82,500
Type: Onsite 5 days a week
Benefits: Health insurance, 401k, equity, bonus, vacation, sick and holiday time off, mobile stipend, Weee! Points credits

Meta

Enterprise Support Engineer, Data Centers Fremont
Skills & Focus: support, IT services, data centers, operational support, networking, troubleshooting, stakeholder, service metrics, project management, cross-functional
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses.
Experience: 5+ years in technical support roles; 2+ years supporting IT infrastructure
Salary: $121,000/year to $173,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Benefits listed in the posting, including bonus, equity, and benefits package.

Llnl

Computer Support Technician Livermore
Skills & Focus: install, configure, troubleshoot, system problems, security, monitor, assist, maintain, training, support

Gillig

Supervisor, Service Engineering Livermore
Skills & Focus: Service Engineering, Customer Support, Technical Support, Product Support, Diagnostics, Complex Issues, Heavy Vehicles, Mean Time to Repair, Field Service, Safety Procedures
About the Company: GILLIG is the leading transit bus manufacturer in the United States, on the forefront of the transition to zero-emission vehicles with a reputation for quality…
Experience: 5 years in the Commercial Vehicle Industry
Salary: $75,000 - $275,000/annual
Type: Full-time
Benefits: Company paid medical premiums, generous retirement plan, and other comprehensive benefits.

General Dynamics

Systems Administrator, Senior (MSO) Livermore
Skills & Focus: Information Technology, Networking, IT Systems, Operational Support, Certification, System Administration, SolarWinds, Splunk, WireShark, Mission Support Operator
About the Company: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U…
Experience: 8+ years of related experience
Salary: $102,000 - $138,000
Type: Full Time
Benefits: Our benefits package includes a variety of medical plan options, dental plan options, a vision plan, a 401(k) plan, pai…

Ardelyx

IT Support Analyst Newark
Skills & Focus: IT Support, technical support, troubleshooting, cloud-based systems, IT Service Desk, administration, compliance, customer service, hardware management, software inventory
About the Company: Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medic…
Experience: 4+ years of experience in IT support roles, preferably in a biotech or pharmaceutical industry environment, or equivalent experience
Salary: $73,000-$89,000
Type: Full-time
Benefits: 401(k) plan with generous employer match, 12 weeks of paid parental leave, equity incentive plans, health plans (medica…
IT Support Analyst Newark
Skills & Focus: IT Support, Technical Support, Cloud-based Systems, Troubleshooting, Service Desk, Microsoft Entra, Okta, Inventory Management, Customer Service, Compliance
About the Company: Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medic…
Experience: 4+ years of experience in IT support roles, preferably in a biotech or pharmaceutical industry environment, or equivalent experience
Salary: $73,000-$89,000
Type: Full-time
Benefits: 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marr…

Spring Fertility

IT Support Technician Oakland
Skills & Focus: IT support, technology needs, troubleshooting, customer focus, hardware inventory, IT procurement, technical problems, A/V conferencing, service desk, remote support
About the Company: We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the worl…
Experience: 2+ years working in an IT support technician role
Salary: $32-38/hr
Type: Full-time
Benefits: Competitive Medical, Dental, and Vision Plans, Paid Time Off, Commuter Benefits, 401k Match, Fertility and Parental Lea…

Center For Elders' Independence

Customer Experience Analyst Oakland
Skills & Focus: Customer Experience, IT Support, Training, Technical Issues, Documentation, Service Delivery, Problem Management, Customer Satisfaction, IT Training, IT Policies
About the Company: Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care pla…
Experience: 5+ years in IT support and/or customer experience roles
Salary: USD 30.10 - 45.15 Hourly

Rubrik

Technical IT Manager Palo Alto
Skills & Focus: Team Leadership, Technical Support, Process Improvement, Resource Management, Risk Management, Reporting and Analytics, Stakeholder Communication, Technology Adoption, ITIL, Service Desk
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Experience: 3 to 5+ years
Salary: $147,600 - $221,400 USD
Type: Full-time
Benefits: Eligible for bonus potential, equity, and benefits.

Guardant Health

Automation Service Engineer Palo Alto
Skills & Focus: automation, service, maintenance, repairs, installations, documentation, serviceability, performance, troubleshoot, communication

Simpplr

Director, Technical Support Redwood City
Skills & Focus: support organization, customer experience, support processes, team management, escalation management, cross-function collaboration, process improvement, support metrics, knowledge base, support transformation
About the Company: Simpplr is an AI-powered platform that unifies the digital workplace to transform the employee experience by streamlining communication, automating workflows, …
Experience: 10+ years in customer facing technical support or customer success roles; 7+ years of people management
Salary: $200,000 - $240,000 USD

Guardant Health

Automation Service Engineer Redwood City
Skills & Focus: automation, service, maintenance, repairs, installations, documentation, serviceability, performance, troubleshoot, communication

Openai

IT Support Specialist San Francisco
Skills & Focus: IT support, troubleshooting, hardware, software, network issues, vendor management, process improvement, customer-focused, macOS, ServiceNow
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Salary: $67.31 – $88.95 per hour
Type: Full-time
Benefits: Medical, dental, and vision insurance, mental health and wellness support, 401(k) plan with 50% matching, generous time…

Stripe

AMER West Help Desk Manager San Francisco
Skills & Focus: IT Leader, Help Desk Manager, Customer Service, Technical Support, IT Services, Automation, Operational Efficiencies, Cross-functional Projects, Analytical Skills, Empathetic Leadership
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 2+ years Management experience in IT Operations, Service Desk, Technology Support and Customer Service
Type: Full-time

Contact Government Services, Llc

Systems Integration/ Account Management Engineer San Francisco
Skills & Focus: inventory management, software lifecycle, CMDB, license compliance, asset management, configuration management, process improvement, report generation, vendor management, ITIL
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: 8 years of work or equivalent experience
Salary: $112,869.12 - $145,117.44 a year
Type: Full-Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account (Health, Dependent Care, and Commuter), Pai…

Convene

AV Support Engineer San Francisco
Skills & Focus: AV Systems, troubleshoot, Quality Assurance, integrated AV systems, DSP, Crestron control systems, networking, audio/video operation, ticketing system, AV installation
About the Company: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. …
Experience: Minimum 2-4 years of experience as AV Installer/Technician for integrated systems
Salary: $90,000 - $100,000
Type: Full-time
Benefits: Excellent health coverage, generous paid time off, 401K plan with company matching, professional development support.

Axon

Support Engineer - Technical Support (Law Enforcement Focus) San Francisco
Skills & Focus: customer service, computer networking, cloud solutions, Windows server, technical support, SaaS, network, troubleshooting, technical issues, law enforcement
About the Company: Axon is on a mission to Protect Life, providing devices and cloud software to enhance safety and justice, focusing on law enforcement and public safety.
Experience: Minimum of 3 years of Technical Support experience
Benefits: Medical, Dental, Vision plans; 401k with employer match; paid time off; parental leave; fitness programs; wellness supp…

Foursquare

IT Associate San Francisco
Skills & Focus: conference room support, A/V troubleshooting, MacOS support, Google Workspace Administration, ticket management, documentation, customer service, Google Meet, Zoom, Jira/Confluence
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: Some hands-on experience with IT support
Salary: $30,000 - $50,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, Savings and Investments, Equipment Setup, Family Planning and Fertility Prog…

Contact Government Services, Llc

Sr. User Support Specialist San Francisco
Skills & Focus: IT support, customer service, troubleshooting, hardware, software, user accounts, monitoring, training, communication skills, government innovation
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: Mid Entry Level
Salary: $75,965 - $109,728 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Boschgroup

Technical Support Specialist San Francisco
Skills & Focus: technical support, troubleshooting, customer service, issue resolution, hardware support, software applications, call logging, configuration questions, remote support, customer queries

Contact Government Services, Llc

Litigation Support Technician San Francisco
Skills & Focus: Litigation Support, systems administration, customer support, security, hardware, software, technical assistance, quality assurance, data processing, troubleshooting
About the Company: Contact Government Services brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge te…
Experience: Mid level
Salary: $52,416 - $67,392 a year
Type: Full Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Openai

Frontline IT Support Specialist San Francisco
Skills & Focus: IT support, hardware troubleshooting, software troubleshooting, network issues, customer-focused, macOS, Windows, collaborative, communication skills, problem solving
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
Salary: $52.89 per hour
Type: Full-time
Benefits: Medical, dental, and vision insurance; Mental health and wellness support; 401(k) plan with 50% matching; Generous time…

City And County Of San Francisco, Department Of Technology

Telecom Support and Migration Lead San Francisco
Skills & Focus: Telecom, VoIP, migration, support, Cisco, Microsoft Teams, Project Management, service requests, analysis, infrastructure
About the Company: The Department of Technology is responsible for supporting the technological needs of City and County departments, improving services through technology soluti…
Type: Full-time

Contact Government Services, Llc

Senior Help Desk Technician II San Francisco
Skills & Focus: help desk, PC Assist, support services, ITIL, user account administration, hardware installation, software installation, troubleshooting, procedural documentation, end-user training
About the Company: CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior man…
Salary: $108,000 - $156,000 a year
Type: Full Time
Benefits: Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) -…

Reddit

Senior Support Engineer, Operations & Support San Francisco
Skills & Focus: support engineer, end-user support, troubleshooting, customer service, IT operations, technical support, Mac troubleshooting, team mentorship, ticket management, inventory management
About the Company: Reddit is a community of communities focused on shared interests and open conversations, attracting over 101M daily active users.
Experience: 6+ years of professional experience in end-user support operations
Salary: $132,600 - $185,600 USD
Type: Full-time
Benefits: Comprehensive Healthcare Benefits, 401k Match, Family Planning Support, Gender-Affirming Care, Mental Health & Coaching…

Nbc Sports Bay Area

Systems Engineer San Francisco
Skills & Focus: Systems Engineering, Media Production, Technical Support, Incident Response, Cybersecurity, Workflow Solutions, Documentation, Application Administration, Customer Communication, Operational Reliability
About the Company: NBC Sports Bay Area delivers the best in live sports coverage, including the San Francisco Giants, San Jose Sharks, Golden State Warriors, and more.
Type: Part-time

Richard Fleischman & Associates, Inc.

Client Services/ Service Desk Engineer San Francisco
Skills & Focus: technical support, troubleshooting, Active Directory, MS Exchange, O365, MDM, SharePoint, DNS, client infrastructure, ticket queue
Experience: 4-7 years of related IT experience
Salary: $75,000 - $80,000 a year
Type: Permanent

Cityandcountyofsanfrancisco1

IT Support Administrator I San Francisco
Skills & Focus: network, software, hardware, troubleshoot, support, install, maintain, monitor, documentation, disaster recovery

Berkshire Hathaway Homestate Companies

IT Operations Supervisor San Francisco
Skills & Focus: IT Operations, Command Center, systems, networks, second-level support, troubleshooting, optimum performance, mentorship, IT professionals, 24x7
About the Company: Workers Compensation Division, encompassing IT Operations.
IT Operations Supervisor San Francisco
Skills & Focus: IT Operations, Command Center, systems, networks, second-level support, troubleshooting, optimum performance, mentorship, IT professionals, 24x7
About the Company: Workers Compensation Division, encompassing IT Operations.

Hivemapper

Network Community Manager San Francisco
Skills & Focus: troubleshooting, user tickets, app, dashcam, collaboration, engineers, testing, customer support, network, users
About the Company: Hivemapper is building the world's freshest map using street-level imagery contributed by a community of everyday drivers, large fleets, and everyone in betwee…
Type: Full-time

Nbcuniversal3

Systems Engineer San Francisco
Skills & Focus: media technology, media production, IT environment, media production applications, system documentation, incident response, cybersecurity policies, technology support, workflow solutions, infrastructure
Type: Part-time

Verkada

IT Operations Specialist (Contractor) San Mateo
Skills & Focus: IT support, hardware, inventory management, imaging, support queue, collaborate, troubleshooting, organization, computer systems, IT operations
About the Company: Verkada is a leader in cloud-based B2B physical security, offering products such as video security cameras, access control, environmental sensors, alarms, work…
Experience: 0–2 years
Salary: $30 USD/hour
Type: Contract

Servicenow

Support Engineer Santa Clara
Skills & Focus: Support Engineer, technical resource, customer support, ServiceNow, troubleshooting, case resolution, communication, problem solving, collaboration, diagnostic tools
About the Company: Provider of enterprise cloud computing solutions
Type: Full-time

Paloaltonetworks2

Technical Support Professional Santa Clara
Skills & Focus: technical support, customer-focused, service level agreements, troubleshooting, ticketing system, root cause investigations, documentation, customer feedback, issue management, team collaboration

Your Company

Post-Sales Technical Support Specialist Santa Clara
Skills & Focus: technical support, post-sales, troubleshooting, network simulation, root cause analysis, product defects, technical documentation, customer support, software quality, on-call support
About the Company: A leading technology firm specializing in cybersecurity solutions.
Experience: 2-3 years in technical support or related field
Salary: $70,000 - $90,000
Type: Full-time
Benefits: Health insurance, retirement plan, paid time off

Six Flags Entertainment Corporation

Information Technology Associate Santa Clara
Skills & Focus: Microsoft Windows, Microsoft Office, troubleshooting, software, hardware, network problems, networking, Point-of-Sale, IT helpdesk, preventative maintenance
About the Company: Six Flags Entertainment Corporation is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be lega…
Salary: $24.00 - $25.00/hr
Type: Full-time
Benefits: Paid Training, FREE Uniforms, FREE Admission to California’s Great America, FREE tickets for friends and family, 25% di…

Paloaltonetworks2

Principal Engineering Escalation Engineer Santa Clara
Skills & Focus: customer management, technical skills, telecommunication equipment, Internet traffic, network troubleshooting, network design, Internet applications, protocols, escalations, customer interactions

Servicenow

Senior Major Incident Manager Santa Clara
Skills & Focus: incident resolution, technical issues, communication, customer escalations, post-incident reviews, incident management, cross-organizational teams, customer support, executive communication, business impact
About the Company: ServiceNow is changing the way people work. We help the modern enterprise operate faster and be more scalable than ever before. We are passionate about our pro…
Type: Full-time

Biomed Realty

Help Desk Coordinator South San Francisco
Skills & Focus: software support, hardware support, desktop troubleshooting, system installations, network configurations, technical support, customer service, training, network systems, problem resolution
About the Company: BioMed Realty, a Blackstone portfolio company, is a leading provider of real estate solutions to the life science and technology industries. As of March 31, 20…
Experience: 1 - 3 years of experience in providing computer support and system administration
Salary: $30.77 - $38.46 per hour + bonus + benefits
Type: Full-time
Benefits: Employer-Paid Medical, Dental, and Vision Insurance; Paid Time Off and Paid Family Leave; 401(k) Retirement Savings Pla…

Federal Express Corporation

Sr Svc Agent/Non-DOT Sunnyvale
Skills & Focus: customer service, administrative support, inquiries, problem-resolution, computer skills, lifting packages, communication skills, efficient operations, assistance, services
Type: Part Time
Sr Svc Agent/Non-DOT-2 Sunnyvale
Skills & Focus: customer service, administrative support, problem resolution, selling, computer operations, lifting, human relations, communication skills, station operations, efficient
Salary: $22.30-$33.27
Type: Full Time
Benefits: health, vision and dental insurance, retirement, and tuition reimbursement

Berkshire Hathaway Homestate Companies

Operations Command Center Engineer 2 (OCCE2) Walnut Creek
Skills & Focus: Operations Command Center, incident management, troubleshooting, root cause analysis, technical expertise, IT systems, monitoring tools, cloud-based solutions, network management, automation
About the Company: Workers Compensation Division of Berkshire Hathaway.