Last updated: 2025-05-22

96 Customer Onboarding And Success jobs in San Francisco.

Hiring now: Program Mgr Customer Imme @ Meta, Staff Prod Mgr User Onboa @ Intuit, Customer Success Mgr Midm @ Commure At, Vp Of Customer Success @ Dusty Robo, Sr Customer Success Mgr @ Everlaw, Customer Success Mgr @ Playai, Technical Proj Mgr @ Aisera, Mgr Of Client Partners Cu @ Nimble, Sr Mgr Customer Success @ Dexterity, Enterprise Customer Succe @ Canary Tec.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (45) customer success (22) SaaS (21) onboarding (14) Onboarding (13) project management (13) Account Management (11) B2B SaaS (10) Project Management (9) account management (9)

📍 Locations

San Francisco (86) Mountain View (4) Palo Alto (2) Redwood City (2) Menlo Park (1) Oakland (1)
🔍 Go to full job search

Meta

Program Manager, Customer Immersion Menlo Park
Skills & Focus: program management, customer insights, cross-functional collaboration, project execution, marketing, data analysis, problem-solving, communication skills, customer feedback, strategic thinking
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. Apps like Messenger, Instagram, and WhatsApp empower billions around …
Experience: 5+ years experience with program/project management, customer service, marketing, user or UX research and/or operations.
Salary: $94,000/year to $136,000/year + bonus + equity + benefits
Type: Full-time
Benefits: Meta offers benefits including bonuses and equity.

Intuit

Staff Product Manager- User Onboarding & Experience Platform Mountain View
Skills & Focus: Product Management, Fintech, Software Products, Payments, Onboarding, Customer Experience, Cross-functional Teams, Product Roadmaps, SaaS, Technical Proficiency
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve, with approximately 100 million customers wor…
Experience: 6+ years in Product Management role for a SaaS based software company
Salary: $180,500 - $244,000
Type: Full-time
Benefits: The position will be eligible for a cash bonus, equity rewards, and benefits.
Staff Product Manager- User Onboarding & Experience Platform, FinTech Platform Mountain View
Skills & Focus: FinTech, Product Management, User Onboarding, Experience Platform, Software Engineering, Data, Customer Success, Technology, Innovation, Hybrid Work
Salary: $180,500 - 244,000
Type: Full-time

Commure + Athelas

Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
About the Company: Commure and Athelas are transforming healthcare with innovations in AI medical scribe products and solutions that simplify providers' lives.
Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $70K – $110K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave, subject to change based on location.

Dusty Robotics

VP of Customer Success Mountain View
Skills & Focus: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
About the Company: Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship produ…
Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
Type: Full-time
Benefits: Unlimited vacation policy, 401k with employer match, reasonable work hours, flexible schedules.

Everlaw

Senior Customer Success Manager Oakland
Skills & Focus: customer success, user adoption, product expertise, client relationships, retention, revenue growth, account health, onboarding, coaching, consulting
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: 8+ years in customer success
Salary: $157,000 - $199,000
Type: Full-time
Benefits: Equity program, 401(k) with company matching, Health, dental, vision insurance, Flexible Spending Accounts, Paid parent…

Playai

Customer Success Manager Palo Alto
Skills & Focus: customer success, support, SaaS, AI, B2B, process improvement, operational efficiency, cross-border collaboration, analytical skills, CRM
About the Company: PlayAI is at the forefront of generative voice and conversational LLMs. With our Speech Synthesis and Voice Cloning models, we are building the state-of-the-ar…
Experience: 3+ years in Customer Success, Support, or Operations roles
Salary: $90K – $140K
Type: Full-time
Benefits: Competitive compensation, equity, and benefits package, including health, dental, vision, and flexible PTO.

Aisera

Technical Project Manager Palo Alto
Skills & Focus: Project Management, Customer Success, Conversational AI, Cross-functional collaboration, Change management, Risk management, Onboarding projects, Customer initiatives, Problem-solving, Technical environment
About the Company: Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making business…
Experience: At least 5 years’ professional experience in Project Management in Customer facing roles.
Salary: $125,000 - $150,000 USD
Type: Full-time
Benefits: Equal opportunity employer, diverse viewpoints, skills and experiences of employees.

Nimble

Manager of Client Partners (Customer Success) Redwood City
Skills & Focus: Client Partners, Customer Success, team management, enterprise relationships, high-growth environment, performance, adoption, long-term growth, customer-facing, coaching
About the Company: Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved…

Dexterity

Sr. Manager, Customer Success Redwood City
Skills & Focus: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
About the Company: At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
Salary: $180,000 - $220,000
Type: Full-time
Benefits: equity, comprehensive benefits

Canary Technologies Corp

Enterprise Customer Success Manager San Francisco
Skills & Focus: Enterprise, Customer Success, Hospitality, Project Management, Stakeholder Relationships, Business Reviews, Strategic Deployment, Product Adoption, Problem-solving, Communication Skills
About the Company: Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Experience: 5+ years in Account Management or Customer Success, preferably in hotel technology
Salary: $125,000 - $175,000 a year
Type: Full-time
Benefits: Canary Days, Self Improvement Club, Professional Development Chats, Travel Reimbursement, Personal Travel Reimbursement

Notion

Scale Customer Success Leader San Francisco
Skills & Focus: Customer Success, Team Leadership, Data-Driven, KPI, Cross-Functional, Customer Onboarding, Collaboration, Retention Strategies, Operational Excellence, Issue Resolution
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 3+ years as a direct CS leader or manager
Salary: $180,000-$200,000 per year
Type: Full-time
Benefits: competitive cash compensation, equity, and benefits

Shepherd

Customer Experience Associate San Francisco
Skills & Focus: Client Servicing, Customer Success, Customer Journey, Process Improvement, Account Management, Customer Meetings, Onboarding, Customer Demos, Relationship Building, Cross-Functional Teams
About the Company: Our mission is to create the first comprehensive platform that combines top-tier insurance offerings with world-class software so commercial businesses can man…
Experience: 2+ years in customer success, customer service, or operations roles
Salary: $90,000 to $125,000
Type: Full-time
Benefits: Stock options, unlimited paid time off, medical/vision/dental coverage, premium healthcare, office spaces, professional…

Masterclass

Enterprise Customer Success Manager (TEMP) San Francisco
Skills & Focus: customer retention, relationship-building, product knowledge, deployment, engagement programs, renewal, churn risk, product improvement, customer advocate, user adoption
About the Company: MasterClass is a streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories.
Experience: 5-6 years prior account Customer Success/Account Management experience
Salary: Hourly Range: $53-$73 USD (estimated for NYC/CA/WA)
Type: Temporary, 6-month term

Ripple

Customer Success Senior Manager San Francisco
Skills & Focus: Customer Success, Payments, Revenue growth, Upselling, Cross-selling, Stakeholder management, B2B relationships, Technical solutions, Financial analysis, Cross-functional collaboration
About the Company: We’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financi…
Experience: 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
Salary: $200,000 - $230,000 USD
Type: Full-time
Benefits: Competitive salary, bonuses, equity, physical and mental healthcare, retirement, family forming support, wellness reimb…

Ironclad

Senior Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, SaaS, Contract Lifecycle Management, customer adoption, business opportunities, customer goals, cross-functional collaboration, customer health, organizational dynamics, presentation skills
About the Company: Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but m…
Experience: 8+ years in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies.
Salary: OTE Range: $140,000 - $170,000
Type: Full-time
Benefits: Health, dental, and vision insurance, 401k, wellness reimbursement, take what you need vacation policy, generous parent…

Cloudflare

Customer Success Manager San Francisco
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Comulate

Product Support Specialist San Francisco
Skills & Focus: customer support, B2B SaaS, troubleshooting, customer success, product feedback, onboarding, training, documentation, implementation, communication
About the Company: Comulate is transforming the insurance back office with AI, aiming to reinvent expensive and time-consuming accounting processes in the insurance industry.
Experience: 2+ years of support experience at a B2B SaaS company
Salary: $80K – $120K
Type: Full-time
Benefits: Competitive base salary and generous equity, generous medical/dental/vision benefits, 401K plan enrollment, flexible ti…

Alembic

Customer Success Manager San Francisco
Skills & Focus: customer onboarding, implementation projects, technical deployment, data integrations, documentation, cross-functional leadership, process optimization, project management, B2B SaaS, customer training
About the Company: Alembic applies cutting-edge algorithms and composite AI solutions to provide a new approach for marketing data analytics. Unlike tools that only provide corre…
Experience: 7+ years of experience in technical implementation, solutions engineering, or similar customer-facing technical role
Salary: $111K – $126K
Type: Full time
Benefits: Offers Equity • $25K – $40K Commission

Dealops

Founding Customer Success Lead San Francisco
Skills & Focus: Customer Success, Sales, GTM strategy, Onboarding, Implementation, A/B testing, Analytics, B2B Sales Tech, Stakeholder management, Product roadmap
About the Company: Founded by former Stripe leaders with deep expertise in pricing and GTM strategy, and backed by top investors including Pear VC, General Catalyst, and industry…
Experience: 3+ years in a Customer Success / Solutions Engineering / Sales or BizOps role, ideally at an early-stage startup
Type: Full-time

Augment

Customer Success Manager San Francisco
Skills & Focus: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
About the Company: Augment provides tools and services to enhance customer experience and product adoption.
Experience: 3+ years in Customer Success or related role
Salary: $80,000 - $100,000
Type: Full-time
Benefits: Health, dental, and vision insurance; 401(k) plan; flexible work hours

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Complete

Customer Success Lead San Francisco
Skills & Focus: Customer Success, Account Management, relationship building, customer engagement, onboarding, employee retention, compensation practices, metrics-driven, problem-solving, scalable processes
About the Company: Complete helps candidates, employees and teams navigate the opaqueness of compensation. We've done this by reimagining the offer letter experience, internal re…
Experience: 3+ years in the tech industry, preferably at a startup
Type: Full time

Banyan Infrastructure

Head of Customer Success San Francisco
Skills & Focus: Customer Success, B2B SaaS, leadership, process development, customer lifecycle, KPI, team management, data-driven, renewable energy, fintech
About the Company: Banyan Infrastructure is on a mission to unlock the trillions of dollars needed to finance the renewable infrastructure revolution. We are a dynamic fintech co…
Experience: 10+ years experience leading B2B SaaS Customer Success organizations and working with C-level executives
Salary: $240,000 - $275,000 base salary plus incentives and equity
Benefits: 100% paid health benefits for employees through a Health Reimbursement Account (HRA), 401K with 6% match, at work meal …

Betterup

Enterprise Customer Success Manager San Francisco
Skills & Focus: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
About the Company: BetterUp is a company focused on human transformation, providing personal coaching and development for employees.
Salary: $94,000.00 – $162,000.00
Type: Full-time
Benefits: Access to BetterUp coaching, competitive compensation plan, flexible paid time off, learning and development stipend, c…

Notion

Global Head of Customer Success San Francisco
Skills & Focus: Customer Success, global team management, churn reduction, SaaS, customer adoption, data-driven, performance indicators, customer health metrics, product improvements, employee diversity
About the Company: Notion is on a mission to make it possible for everyone to tailor their software to solve any problem and take on any challenge. They are passionate about buil…
Experience: 10+ years leading go-to-market functions within a fast-growing SaaS environment
Salary: $300,000 - $355,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits. Specific benefits not detailed, but includes reasonable acc…

Axon

Director, Customer Success San Francisco
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…

11x.Com

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, AI, Onboardings, Retention, Account Management, Growth Strategies, Project Management, Communication, Client-facing Role
About the Company: At 11x, we're building autonomous digital workers that handle routine work end-to-end, freeing humans to focus on what they do best—creating, innovating, and b…
Experience: 2+ years in Customer Success, Deployment, Account Management, or a similar client-facing role, preferably in SaaS or AI
Salary: $90K – $180K
Type: Full time
Benefits: Offers Equity • Offers Bonus

Doss

Program Management Office (PMO) Rotational Program San Francisco
Skills & Focus: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
About the Company: Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.
Experience: Recent graduates, especially those with MBAs
Type: Full-time

Klaviyo

Principal Enablement Program Manager, Global Services San Francisco
Skills & Focus: training, product launches, system changes, knowledge transfer, soft skills, stakeholder management, executive communication, strategic thinking, learning platforms, collaboration
About the Company: Klaviyo is a CRM platform built for B2C businesses, offering marketing, analytics, and data platform solutions.
Experience: 8+ years in a consulting, professional services, or learning and development role

Rocket Money

Team Leader, Bill Negotiations Operations San Francisco
Skills & Focus: customer experience, bill negotiation, team performance management, coaching, mentoring, process improvements, standard operating procedure, training documentation, B2C technology, customer service
About the Company: Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their f…
Experience: You have at least 3 years of experience in a customer service, or relevant role
Salary: $50,000 - $65,000/year + bonus + benefits
Type: Full-time
Benefits: Health, Dental & Vision Plans, Life Insurance, Long/Short Term Disability, Competitive Pay, 401k Matching, Team Member …

Checkr

Enterprise Principal Customer Success Manager San Francisco
Skills & Focus: customer success, account management, product adoption, strategic planning, relationship building, cross-functional collaboration, trusted advisor, B2B software, HR tech, communication skills
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 5+ years of customer success/account management/sales experience
Salary: $169,000 to $199,000
Type: Full-time
Benefits: 100% medical, dental, and vision coverage, up to $25K reimbursement for fertility, adoption, and parental planning serv…

Walkme

Professional Services Consultant San Francisco
Skills & Focus: Digital Adoption, implementation, customer success, user experience, solutions, technology, engagement, automation, insights, digital transformation
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Axon

Director of Customer Success San Francisco
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Ivo

Customer Success Manager San Francisco
Skills & Focus: Customer Onboarding, Customer Support, Account Management, Customer Education, Business Reviews, Strategic Growth, Customer Success Planning, Retention Planning, Interpersonal Skills, SaaS
About the Company: Ivo is a company focused on enhancing the contract negotiation process using large language models, with an emphasis on empowering users to solve contract-rela…
Experience: 3-6 years
Type: Contract

Checkr

Strategic Customer Success Manager San Francisco
Skills & Focus: customer success, client-facing, software applications, relationship management, renewals, customer engagement, issue tracking, business review, project management, SaaS
About the Company: Checkr is building the data platform to power safe and fair decisions, with innovative technology and a robust data platform helping customers assess risk and …
Experience: 2+ years of client-facing experience in customer success or customer service
Salary: on-target earnings range of $106,000 to $125,000 in San Francisco, CA
Benefits: medical, dental, and vision coverage; up to $25K reimbursement for fertility, adoption, and parental planning services;…

Unitq

Engagement Manager San Francisco
Skills & Focus: AI, SaaS platform, customer feedback, customer success, onboarding, training programs, customer empathy, strategic customer conversations, product quality, rapidly growing customer base
About the Company: unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve produ…
Type: Full-time

Anrok

Customer Success Manager San Francisco
Skills & Focus: sales tax compliance, customer onboarding, project management, account management, customer success, process improvement, data insights, C-suite executives, technical roadblocks, self-service enablement
About the Company: Anrok connects with billing and payment systems to automate sales tax compliance end-to-end.
Experience: 4+ years in implementation, account management, or customer success roles at a top-tier tech start-up
Type: Full-time
Benefits: Equity upside, daily lunch and snacks, 100% covered medical, dental, and vision insurance, One Medical membership, flex…

Mintlify

Technical Onboarding Specialist San Francisco
Skills & Focus: onboarding, customer implementation, enterprise customers, technical solutions, HTML, CSS, JavaScript, project management, communication skills, process optimization
About the Company: Mintlify empowers builders worldwide, focusing on accelerating customer implementation and maximizing adoption of its documentation platform. The company is ba…
Experience: Experience in customer-facing technical roles with a track record of managing enterprise implementations
Salary: $135K – $170K
Type: Full time
Benefits: Competitive compensation and equity | Flexible work culture | 20 days paid time off every year | Health, dental, vision…

Wonderschool

Provider Onboarding Manager San Francisco
Skills & Focus: onboarding, customer service, account management, CRM, Hubspot, training, licensing, childcare, provider, growth
About the Company: Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes as well as in the gove…
Experience: 3+ years of onboarding, customer service, or account management experience in the technology or education space
Type: Full-time

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Client Services, Onboarding, Campaign Planning, Technical Support, Ad Tech, Advertising, Campaign Management, Client Training, Data Analysis
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Hybrid
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Venteur

Customer Onboarding & Implementation Specialist San Francisco
Skills & Focus: Onboarding, Customer Success, Platform Support, Health Benefits, Implementation, Client Training, Platform Configuration, Customer Experience, Data Management, Cross-functional Collaboration
About the Company: Venteur is dedicated to transforming healthcare in America by offering technology-led solutions that change how businesses provide health benefits, empowering …
Experience: 3+ years customer-facing role, such as customer implementation, onboarding, or customer success/account management
Salary: $90,000 - $100,000 a year
Type: Full-time
Benefits: Comprehensive benefits package, including health, dental, and vision coverage; 401(k) retirement plan; unlimited paid t…

Fieldguide

Customer Onboarding Consultant San Francisco
Skills & Focus: Customer Success, Onboarding, Audit, Implementation, Project Management, Consulting, Risk Management, Growth, Customer Engagement, Cross-functional Teams
About the Company: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit pra…
Experience: Deep industry knowledge and at least 2+ years of experience in audit, assurance, or advisory services; hands-on experience in technology consulting, customer onboarding, implementation, or similar; project management proficiency.
Salary: Competitive compensation packages with meaningful ownership
Type: Full-time
Benefits: Unlimited PTO, 401k, Wellness benefits, Technology & Work from Home reimbursement, Flexible work schedules

Canary Technologies Corp

Customer Success Specialist San Francisco
Skills & Focus: Customer Success, AI platform, Deployment, Adoption, High-growth, Account operations, Product adoption, Customer insights, Collaboration, Communication
About the Company: Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Experience: 0-2 years of experience in customer success, account management, or a related customer-facing role
Salary: $65,000 - $75,000
Type: Full-time
Benefits: Canary Days, Self Improvement Club, Professional Development Chats, Travel Reimbursement, Personal Travel Reimbursement

Meta

Program Manager, Customer Immersion San Francisco
Skills & Focus: program management, customer insights, cross-functional collaboration, project execution, marketing, data analysis, problem-solving, communication skills, customer feedback, strategic thinking
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. Apps like Messenger, Instagram, and WhatsApp empower billions around …
Experience: 5+ years experience with program/project management, customer service, marketing, user or UX research and/or operations.
Salary: $94,000/year to $136,000/year + bonus + equity + benefits
Type: Full-time
Benefits: Meta offers benefits including bonuses and equity.

Udemy

Growth Enterprise Customer Success Manager San Francisco
Skills & Focus: customer success, account management, SaaS, retention, expansion, onboarding, relationship building, strategic planning, upselling, client support
About the Company: Udemy is a global learning platform dedicated to transforming lives through education, with a mission to make learning accessible to everyone. They offer an ex…
Experience: 4-5+ years in B2B SaaS customer success, account management, consulting, or sales
Salary: $102,000–$133,000 USD
Type: Full-time
Benefits: Benefits include comprehensive health coverage, professional development stipends, flexible work culture, inclusive env…

Adyen

Team Lead, Implementation San Francisco
Skills & Focus: payments, implementation, leadership, team management, integration, fintech, professional services, global, customer success, scale
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Experience: 3+ years in building and managing implementation teams
Salary: $180,000-$240,000

Valdera

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Account Retention, Product Adoption, Customer Health, Onboarding, Change Management, Business Reviews, Executive Communication, High Stake Initiatives, Analytics
About the Company: At Valdera, we help manufacturers bring their ideas to life by transforming how they source materials. Our platform makes it easy to find the best materials an…
Experience: 3+ years in Customer Success at an enterprise SaaS company
Salary: $90-130k USD
Type: Full-time
Benefits: Premium healthcare, dental, and vision insurance coverage

Whatnot

Buyer Growth Engineer San Francisco
Skills & Focus: growth initiatives, onboarding flows, referral systems, backend services, frontend experiences, scalable systems, product instincts, ownership, fast-paced environment, E-commerce
About the Company: Whatnot is the largest livestream shopping platform in North America and Europe, redefining e-commerce by blending community, shopping, and entertainment into …
Experience: 5+ years of full-time, generalist software engineering experience in high-growth tech companies.
Salary: $185,000/year to $205,000/year
Type: Full-time
Benefits: Flexible Time off Policy, Health Insurance (Medical, Dental, Vision), Work From Home Support (Home office setup allowan…

Onetrust

Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, stakeholders, communication, relationship management, retention, growth, adoption metrics, business objectives, SaaS, technical consulting
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 2-3+ years in a client-facing role within a CSM, professional services, or technical consulting role
Salary: $69,375 — $104,062.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Crusoe

Director of Customer Success San Francisco
Skills & Focus: Customer Success, Adoption, Renewal, Enterprise Clients, Success Planning, Metrics, NPS Growth, Customer Feedback, Product Development, Executive Stakeholders
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 8-10 years of experience leading Customer Success teams.
Salary: Salary range is between $200,000-$235,000.
Type: Full time
Benefits: Industry competitive pay, Restricted Stock Units, Health insurance package options, Employer contributions to HSA accou…

Anrok

Sales Enablement Manager San Francisco
Skills & Focus: sales enablement, training, onboarding, collateral, sales process, metrics, cross-functional, project management, customer journey, sales tools
About the Company: Anrok connects with billing and payment systems to automate sales tax compliance end-to-end. We have raised over $50M from leading investors like Sequoia, Inde…
Experience: 7+ years of experience, including 4+ years of customer facing experience and 3+ years of sales enablement experience
Type: Full-time
Benefits: Medical, dental, and vision insurance covered 100%; Daily lunch and snacks; Annual learning and development stipend; Ho…

Onetrust

Principal Customer Success Manager San Francisco
Skills & Focus: Principal Customer Success Manager, customer engagement, strategic advisor, executive relationships, revenue retention, customer solutions, business reviews, B2B Enterprise SaaS, stakeholder management, value-based outcomes
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 6+ years in a client-facing role within a CSM role for strategic customers
Salary: $112,500 - $168,750 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Anchorage Digital

Client Experience Team Lead San Francisco
Skills & Focus: client experience, onboarding, account management, white glove service, risk management, wealth management, asset management, client support, interdepartmental collaboration, service model development
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Asana

Customer Success Manager, Scaled San Francisco
Skills & Focus: customer success, account management, change management, customer outcomes, business reviews, engagement, customer journey, retention, cross-functional, consulting
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: 3+ years demonstrated success in an Account Management or Customer Success role.
Salary: 129600-164800
Type: Full-time
Benefits: Mental health, wellness & fitness benefits, Career coaching & support, Inclusive family building benefits, Long-term sa…

Abridge

Partner Success Director, Commercial/Enterprise Accounts San Francisco
Skills & Focus: Partner Success, Customer Satisfaction, Clinician Relationships, Healthcare, Product Training, Customer Expansion, Sales Collaboration, Stakeholder Management, Technical Aptitude, Customer Success Tools
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Liberate Innovations Inc.

AI Customer Success Manager San Francisco
Skills & Focus: Customer Success, Account Management, insurance, post-implementation, renewals, expansion, technical onboarding, AI solutions, communication, relationship-building
About the Company: Liberate Innovations Inc. is a Series-A funded AI company focused on revolutionizing the insurance industry through advanced technology solutions.
Experience: 3+ years of experience in Customer Success, Account Management, or a related role at a B2B SaaS company (enterprise experience preferred).
Benefits: Competitive salary with equity options, Flexible PTO, 401(k) plan, Comprehensive health, dental, and vision insurance, …

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Watershed

Enterprise Customer Success Manager San Francisco
Skills & Focus: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
About the Company: Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Experience: Relevant CSM experience, in a SaaS organization.
Salary: $130,500 - $172,000 USD
Benefits: Total rewards benefits package including equity, health/dental/vision insurance, 401(k), unlimited paid time off, paid …

Nielsen

Customer Success Manager - Product Focus San Francisco
Skills & Focus: Customer Success, Product Adoption, Audience Measurement, Customer Relationships, Data Analysis, User Engagement, Cross-functional Collaboration, Customer Satisfaction, Product Support, Insight Generation
About the Company: Powering a better media future through audience insights and measurement.

Dust

Customer Success San Francisco
Skills & Focus: Customer Success, SaaS, AI-driven products, digital adoption, stakeholders, technical concepts, communication skills, retention, program design, strategic account reviews
About the Company: We're creating a new AI operating system that has the potential to change the way companies operate. Dust aims to transform how work gets done by letting any t…
Experience: Significant experience in Customer Success or similar roles, preferably in the SaaS industry.
Salary: $100K – $150K
Type: Full time
Benefits: Medical, dental, vision, and PTO.

Airtable

Services Partners Manager San Francisco
Skills & Focus: services partners, partner management, partner enablement, customer success, onboarding, training, B2B SaaS, partner strategy, stakeholder alignment, services delivery
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 5-8+ years partnerships experience, with an emphasis on managing services / solutions partnerships across B2B SaaS platforms.
Salary: $211,900 - $275,500 USD
Benefits: Comprehensive benefit offerings including opportunities for restricted stock units and incentive compensation.

Talkdesk

Strategic Customer Success Manager - Financial Services San Francisco
Skills & Focus: Customer Success, cloud-based call center, financial services, partnerships, data analytics, customer experience, technical sales, SaaS, KPIs, engaging personality
About the Company: At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally.
Experience: 5+ years
Type: Full-time

Checkr

Associate Customer Success Manager San Francisco
Skills & Focus: customer success, account management, software applications, SaaS, communication skills, data analysis, strategic initiatives, customer retention, project management, team collaboration
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 1+ years of client-facing customer success/sales/account management/customer service experience
Salary: $88,000 to $103,000
Type: Full-time
Benefits: 100% medical, dental, and vision coverage; Up to $25K reimbursement for fertility, adoption, and parental planning serv…

Eliseai

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Writer

Enterprise Customer Success Manager San Francisco
Skills & Focus: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 5+ years in a CSM role in Enterprise B2B SaaS
Type: Full-time
Benefits: Generous PTO, plus company holidays; Medical, dental, and vision coverage for you and your family; Paid parental leave …

Collectly

Mid-Market Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, AI, Healthcare, Billing, Revenue Cycle Management, Financial Experience, Streamline, Workflows, Growth
About the Company: Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation.
Experience: Customer Success Manager in a SaaS startup environment
Type: Hybrid

Crusoe Energy

Director of Customer Success San Francisco
Skills & Focus: Customer Success, NPS growth, Enterprise clients, Success planning, Metrics usage, Product alignment, Customer advocacy, Interdepartmental communication, KPI analysis, Strategic leadership
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company, pioneering vertically integrated, purpose-built AI infrastructure solutions trus…
Experience: 8-10 years leading Customer Success teams.
Salary: $200,000-$235,000
Type: Hybrid
Benefits: Hybrid work schedule, Industry competitive pay, Restricted Stock Units, Health insurance options, Employer HSA contribu…

Openai

Customer Success Manager - Strategics San Francisco
Skills & Focus: Customer Success, Enterprise Customers, AI Adoption, Business Transformation, Customer Relationships, Strategic Planning, Account Management, Stakeholder Engagement, Customer Advocacy, Cross-functional Collaboration
Experience: 8+ years in customer success, 5+ years managing relationships with large enterprises
Salary: $240K
Type: Full time
Benefits: Medical, dental, vision insurance, Mental health support, 401(k) with matching, Generous time off, Paid parental leave,…

Central

Customer Success Operations San Francisco
Skills & Focus: customer support, project management, organizational abilities, data analysis, government communication, systems and processes, high agency, attention to detail, effective communication, bias for action
About the Company: Central is an automated back-office (ABO) designed for founders that handles all the bullshit required to run a compliant business like payroll, benefits, acco…
Experience: 1-2 years experience at a technology company in a support, biz ops or strategy role, consulting firm, or finance firm
Salary: $75K – $90K
Type: Full time
Benefits: Competitive salary and equity, Comprehensive benefits: Medical, dental, vision, 401(k), Unlimited PTO and sick leave, 2…

Eliseai

Tech Touch Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, Engagement, Data-driven, Automation, Account Management, Customer Relationship, Onboarding, Analytics, Problem-solving
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2+ years in a SaaS Customer Success role
Salary: $85,000 - $110,000
Type: Full-time
Benefits: Equity, Medical, Dental and Vision coverage, Paid parental leave, Commuter benefits, 401k benefits, Monthly fitness sti…

Zip

Technical Integrations Associate San Francisco
Skills & Focus: customer onboarding, product configuration, B2B SaaS, procurement, data management, documentation, project management, communication skills, client relationships, software solutions
About the Company: Zip has created a new category and developed the leading solution in the procurement space, focusing on providing a simple, consumer-grade user experience.
Experience: 1-3 years
Salary: $80,000-$100,000
Type: Full-time

Coactive Ai

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Enterprise Accounts, Adoption, Business Value, Customer Experience, Strategy, Feedback Analysis, Product Knowledge, Sales Alignment, Technical Solutions
About the Company: Coactive makes it easy to search, filter, and analyze visual content. Increasingly image and video data captures the content we watch, the products we buy, and…
Experience: 5+ years
Salary: $133,000 - $163,000
Type: Hybrid
Benefits: Equity grants, 100% medical, dental, & vision coverage for you, medical, dental, & vision partially covered for depende…

Doppel

Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, SaaS, legal, cybersecurity, customer relationships, customer trials, customer communication, fast-paced environment, hustle, in-person social events
About the Company: Doppel is the leading solution in modern digital risk protection for trusted brands. Our state-of-the-art AI scans over 10 million entities daily across the we…
Experience: 3+ years of CSM or AM SaaS experience, with a strong preference for legal or cybersecurity.

Variance

Customer Success San Francisco
Skills & Focus: customer success, account management, consulting, executive-level stakeholders, Mutual Action Plans, data-driven insights, customer adoption, retention, expansion, Trust & Safety
About the Company: At Variance we are using disruptive technologies to solve some of our digital age's oldest and most complex problems, using safe and effective AI.
Experience: 5+ years of experience in customer success, account management, or consulting
Type: Full time
Benefits: Health care: platinum-level medical, dental, and vision insurance; Unlimited PTO, sick leave, and parental leave; Up to…

Windfall

Customer Success Manager San Francisco
Skills & Focus: Customer Success, strategic advisor, product offering, onboarding, business expansion, growth, scalable processes, communication, transparency, integrity
About the Company: Windfall is on a mission to change how organizations perceive and use people data, emphasizing core values of communication, transparency, leverage, making a d…

Column

Customer Success Manager San Francisco
Skills & Focus: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
About the Company: Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…
Experience: 5+ years of Consulting, Private Equity, Investment Banking, VC or equivalent role
Salary: $140,000 - $250,000 + equity
Type: Full-time
Benefits: Comprehensive health, dental, and vision plans, family planning and fertility benefits, FSA and HSA account options, 40…

Sigma Computing

Onboarding Engineer San Francisco
Skills & Focus: onboarding, business intelligence, customer success, data analytics, cloud data warehouse, SQL proficiency, BI development, performance optimization, data modeling, customer relationship
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 7+ years of overall experience in data warehousing / data analytics / business intelligence; at least 3 years in a customer-facing technical role.
Salary: $125,000 - $150,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for new parents, Traditional and Roth 401…

Canary Technologies Corp

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Client Onboarding, Relationship Management, Portfolio Growth, Strategic Insight, SaaS, Hospitality Technology, Account Management, Communication, Collaboration
About the Company: Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Experience: 3–5 years of Customer Success experience in a SaaS environment
Salary: $90,000 - $105,000 a year
Type: Hybrid
Benefits: Canary Days, Self Improvement Club, Professional Development Chats, Travel Reimbursement, Personal Travel Reimbursement

Persona

Product Deployment Strategist San Francisco
Skills & Focus: customer success, consulting, product deployment, strong interpersonal skills, technical aptitude, leadership development, mentorship, collaborative environment, growth mindset, consult with customers
About the Company: Persona is the configurable identity platform built for businesses in a digital-first world, focusing on verifying individuals and organizations.
Experience: 1-2 years
Salary: $80,000 - $100,000 a year
Type: Full-time
Benefits: medical, dental, vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits,…

Doss.Com

Senior PMO San Francisco
Skills & Focus: Program Management Office, Sales Engineering, Customer Onboarding, Change Management, Team Management, Data Analysis, Product Development, Customer Needs, Empathy, Solutions Engineering
About the Company: DOSS.com is a startup focused on innovative sales solutions and customer understanding, with a mission to bridge gaps between pre-sale and post-sale processes.
Experience: Experience in sales and product management roles.
Salary: $160k-$220k
Type: Full-time
Benefits: Premium comprehensive medical, dental, and vision insurance, Unlimited PTO, 401(k), fitness and commuter stipends.

Notion

Strategy & Operations Partner San Francisco
Skills & Focus: Customer Success, Customer Experience, analytical skills, resource modeling, forecasting, data-driven decisions, operational procedures, cross-functional partnerships, ownership mentality, Notion power user
About the Company: Notion is on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challen…
Experience: 4-7 years working in Customer Strategy, Revenue Strategy, Business Operations, or similar strategic function in SaaS
Salary: $175,000 - $210,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits
Customer Success Manager San Francisco
Skills & Focus: Customer Success, Account Management, Onboarding, Adoption, Cross-functional Collaboration, Renewals, Expansion, Customer Retention, Churn Mitigation, Playbooks
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 5+ years
Salary: $140,000-$170,000
Type: Full-time
Benefits: We offer highly competitive cash compensation, equity, and benefits.

Abridge

Partner Success Director, Commercial/Enterprise Accounts San Francisco
Skills & Focus: Partner Success, Customer Success, Healthcare, AI, Clinical Documentation, Stakeholders, Product Training, Customer Expansion, Technical Aptitude, Project Management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Writer

Scaled Customer Success Manager San Francisco
Skills & Focus: customer onboarding, adoption, retention, project managing, CSM role, AI, cross-sell, upsell, playbooks, relationship-building
About the Company: Writer specializes in generative AI to improve writing across organizations.
Experience: 3+ years in a CSM role in B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, and various stipends.

Apriora

Founding Customer Success Manager San Francisco
Skills & Focus: customer success, AI recruiting, onboarding, renewals, customer satisfaction, performance tracking, data management, market research, product development, customer enablement resources
About the Company: Apriora is one of the fastest growing startups to come out of its YC batch with strong traction. We’re generating revenue and well-funded by some of the best i…
Experience: 3+ years
Salary: $100K - $200K / 0.05% - 0.50%
Type: Full-time
Benefits: Health insurance, unlimited PTO, company lunches, and great company events

Levelpath

Solution Consultant San Francisco
Skills & Focus: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
About the Company: Levelpath is a mobile-first platform that’s powered by AI. We believe in software that’s thoughtfully engineered to solve problems and drive progress. Our miss…
Experience: 4-6 years in a customer-facing/customer-management role
Salary: $120,000 - $170,000
Type: Full-time
Benefits: 100% Medical, dental, and vision insurance, Flexible PTO, Parental Leave, Sick Leave, Competitive compensation and equi…

Encord

Customer Success Manager San Francisco
Skills & Focus: Customer Success, AI applications, Enterprise customers, Technical acumen, Collaboration, Retention targets, Consultative selling, Relationships, Discovery questioning, Product knowledge
About the Company: At Encord, we're building the AI infrastructure of the future. We are a talented and ambitious team of 60, working at the cutting edge of computer vision and d…
Experience: Extensive customer facing experience, especially with Enterprise customers
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: Annual learning and development budget, Flexible PTO, 18 Paid Vacation Days in the US + federal holidays, Health, denta…

Checkr

Customer Success Manager San Francisco
Skills & Focus: Customer Success, account management, software applications, salesforce, communication skills, data analysis, client-facing, SaaS, implementation, project management
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 1-3 years
Salary: $106,000 to $125,000
Type: Full-time
Benefits: 100% medical, dental, and vision coverage; Up to $25K reimbursement for fertility, adoption, and parental planning serv…

Candid Health

Customer Strategy & Operations Lead San Francisco
Skills & Focus: Customer Strategy, Operations, Leadership, Cross-functional, Revenue retention, Team development, Customer relationships, Healthcare technology, B2B SaaS, Talent mentoring
Experience: 7-10+ years total experience, including at least 2-3 years in a leadership role
Salary: $165,000 - $200,000 USD
Type: Full-time
Benefits: Total compensation may include equity, sales incentives, and employee benefits.

Salesforce

Sales Onboarding Trainer - Manager San Francisco
Skills & Focus: sales onboarding, training, sales methodology, product training, virtual training, sales tools, coaching, onboarding milestones, peer-to-peer learning, sales performance
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, helping businesses connect with their customers.
Experience: 6+ years in sales training or enablement role
Salary: $138,800 - $190,900
Type: Full-time

Honeybook

Head of Member (Customer) Care San Francisco
Skills & Focus: customer care, customer success, strategic vision, data-driven insights, cross-functional influence, customer journey strategy, high-performing teams, stakeholder engagement, SaaS, fintech
About the Company: HoneyBook is the leading client relationship platform for independent businesses. It powers billions of client interactions through tools for attracting leads,…
Experience: At least 10 years leading and scaling customer-facing organizations
Salary: $240-$250k/yr
Type: Full-time
Benefits: Competitive salary, meaningful equity grants, wellness programs, exceptional family leave policies

Banyan Infrastructure

Customer Success Manager San Francisco
Skills & Focus: Customer Success, B2B SaaS, relationship building, project management, organizational skills, training, stakeholder management, fintech, climate tech, renewable energy
About the Company: Banyan Infrastructure is a fast-growing fintech company on a mission to revolutionize how the world invests in renewable energy. Our platform empowers banks an…
Experience: 5+ years of professional working experience with a minimum of 3 years prior experience in a Customer Success or similar role in a B2B SaaS software company
Salary: $118,000 - $145,000 Base Salary DOE
Type: Full-time
Benefits: 100% paid health benefits for employees, 401K with 6% match, meal offerings via MealPal, commuter benefits program, pro…

Axon

Senior Customer Success Manager, Enterprise San Francisco
Skills & Focus: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
About the Company: At Axon, we’re on a mission to protect life and build a safer, more connected world through innovative technology. Our Enterprise segment is one of our fastest…
Experience: 5+ years in a customer-facing role, with at least 3 years managing enterprise-level customers in a Customer Success or Account Management capacity.
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Venteur

Enterprise Account Manager San Francisco
Skills & Focus: Account Management, Onboarding, Customer Retention, Healthcare, Benefits Administration, Data Analysis, Stakeholder Communication, Project Management, Customer Success, Regulations Compliance
About the Company: Venteur is dedicated to transforming healthcare in America by empowering individuals to take control of healthcare spending through innovative technology-led s…
Experience: 3+ years managing enterprise customer relationships
Salary: $110,000 - $130,000 per year
Type: Full-time
Benefits: Generous equity compensation, comprehensive benefits package including health, dental, vision coverage, 401(k) retireme…

Uncountable

Customer Success Manager San Francisco
Skills & Focus: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
Experience: 1+ years of experience in Implementation or Customer Success for B2B SaaS products