Last updated: 2025-05-22

63 Technical Support And Engineering jobs in Remote - United States.

Hiring now: Technical Support Spec @ Vanta, Exec Support Engr @ Meta, Cloud Support Engr @ Canonical, L3 Sre Engr @ Nagarro1, Sr Technical Support Engr @ Ping Ident, Support Analyst @ Sierra Int, Solutions Engr @ Deepgram, Sr Prod Support Spec @ Ashby, Sr Sales Engr @ Cordial, Application Support Engr @ Goodleap.Explore more at at kaamvaam.com

🔥 Skills

technical support (17) troubleshooting (12) customer experience (11) Technical Support (9) SaaS (8) customer support (8) Troubleshooting (7) problem-solving (7) SQL (7) APIs (6)

📍 Locations

United States (63)
🔍 Go to full job search

Vanta

Technical Support Specialist United States
Skills & Focus: Technical Support, SaaS, Cloud Providers, Troubleshooting, APIs, Networking, Support CRM, Documentation, Customer Experience, Product Feedback
About the Company: Vanta empowers companies to practice better security and prove it with ease, focusing on continuous security monitoring and consumer data protection. Founded i…
Experience: 4+ years of technical customer support experience in a SaaS/Tech space
Salary: Industry-competitive compensation
Type: Full-time
Benefits: 100% covered medical, dental, and vision benefits, 16 weeks fully-paid parental leave, health & wellness stipends, 401(…

Meta

Executive Support Engineer United States
Skills & Focus: executive support, crisis escalations, VR/AR/MR hardware, AI technologies, project management, Video Conferencing, PowerShell, SaaS applications, vendor management, crisis management
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 7+ years of IT support experience
Salary: $147,000/year to $208,000/year + bonus + equity + benefits
Type: Full-time

Canonical

Cloud Support Engineer United States
Skills & Focus: Linux systems, Cloud computing, Customer support, KVM, OpenStack, Docker, Kubernetes, Troubleshooting, OS configuration, Remote sessions
About the Company: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open so…
Experience: Extensive working experience in supporting Linux systems, customer support experience
Type: Full-time
Benefits: Personal learning and development budget, annual compensation review, distributed work environment, recognition rewards…

Nagarro1

L3 SRE Engineer United States
Skills & Focus: SRE, engineer, SaaS, infrastructure, backend, front-end, automation, proactive support, business critical applications, troubleshooting

Ping Identity

Senior Technical Support Engineer (Elite) United States
Skills & Focus: SaaS applications, troubleshoot, Single Sign On, Multi-Factor Authentication, Lightweight Directory Access Protocol, Internet Protocols, Linux, Windows server, API Management, Cloud Services
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom.
Salary: $83,500 - $100,000
Type: Full-time
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Sierra Interactive

Support Analyst United States
Skills & Focus: customer support, product support, SaaS, troubleshoot, documentation, technical issues, account management, real estate, collaborate, client-facing
About the Company: Sierra Interactive is a leading real estate SaaS platform helping agents, teams, and brokerages across the U.S. and Canada grow their businesses.
Experience: 1-3+ years working in customer support, product support, or customer success in a SaaS environment
Benefits: Excellent medical, dental, and vision coverage, 401k retirement plan (up to 4% matching), 15 days PTO, 10 paid holidays…

Deepgram

Solutions Engineer United States
Skills & Focus: Solutions Engineer, voice AI, deep learning, customer experience, technical lead, software demonstrations, programming languages, machine learning frameworks, automation, technical solutions
About the Company: Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000…
Experience: Strong engineering background with proven proficiency in programming languages such as Python, Rust, TypeScript/JavaScript.
Type: Full-time
Benefits: Equal opportunity employer; accommodations for applicants who need them.
Solutions Engineer United States
Skills & Focus: Solutions Engineer, voice AI, deep learning, customer experience, technical lead, software demonstrations, programming languages, machine learning frameworks, automation, technical solutions
About the Company: Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000…
Experience: Strong engineering background with proven proficiency in programming languages such as Python, Rust, TypeScript/JavaScript.
Type: Full-time
Benefits: Equal opportunity employer; accommodations for applicants who need them.

Ashby

Senior Product Support Specialist United States
Skills & Focus: B2B support, customer feedback, help documentation, automating tasks, cross-functional stakeholders, problem-solving skills, customer experience, principled thinking, remote, enterprise software
About the Company: We’re building the next generation of enterprise software, focusing on products that help talent leaders, recruiters, and hiring managers run their hiring proc…
Experience: Experience with B2B support to customers, ranging from Small Business through Enterprise organizations.
Type: Full-time
Benefits: Competitive salary and equity; 10-year exercise window for stock options; Unlimited PTO with four weeks recommended per…

Cordial

Senior Sales Engineer United States
Skills & Focus: Senior Sales Engineer, SaaS, Technical Advisor, RESTful APIs, Javascript, JSON, HTML, CSS, Product Demonstrations, Sales Process
About the Company: Cordial is a marketing technology company founded in 2014, focusing on more human and empathetic communication between brands and consumers. They aim to enhanc…
Experience: At least 5 years as a Senior Sales Engineer, Solutions Architect, or related field in the SaaS industry
Salary: $155,000.00-$170,000.00 annually
Type: Full-time
Benefits: Equity and bonus, robust benefit plan (medical/dental/vision/life), 401k match, flexible time off, monthly wellness and…

Goodleap

Application Support Engineer United States
Skills & Focus: application support, technical support, troubleshooting, customer service, enterprise applications, problem-solving, automation, AWS, database, programming
About the Company: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…
Experience: Minimum of 3 years of work experience, providing enterprise level technical support or software troubleshooting for a B2B company
Salary: $95,000 - $110,000 a year
Type: Full Time
Benefits: In addition to the above salary, this role may be eligible for a bonus.

Chainlink Labs

Solution Support Analyst, Banking & Capital Markets United States
Skills & Focus: technical support, banking, capital markets, Web3, Blockchain, Smart Contracts, cloud environments, containerisation, messaging systems, databases
About the Company: Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-…
Type: Full time

Canonical

Associate Support Engineer United States
Skills & Focus: Linux, Ubuntu, technical support, open source, cloud computing, troubleshooting, communication skills, virtualization, customer satisfaction, technical documentation
About the Company: Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very wi…
Experience: Experience with Linux troubleshooting and Linux server administration
Type: Full-time
Benefits: Distributed work environment, personal learning and development budget of USD 2,000 per year, annual compensation revie…

Atropos Health

Associate DevOps Engineer (IT & Infrastructure) United States
Skills & Focus: DevOps, IT Support, cloud-based infrastructure, CI/CD pipelines, infrastructure-as-code, monitoring and alerting, problem-solving, networking, documentation, technical support
About the Company: Atropos Health is the developer of GENEVA™ OS, the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and li…
Experience: 1-2 years of experience in an IT support role or relevant internships
Salary: $70K – $105K
Type: Full time
Benefits: Health Benefits, Parental Leave, Financial Wellness, Flexible Work Environment, Home Office Stipend, Offsites

Molina Healthcare

Lead Engineer, Applications - Edifecs/JavaScript/SQL - Remote United States
Skills & Focus: Applications, Edifecs, JavaScript, SQL, Remote

Meter

Support Engineer United States
Skills & Focus: Support Engineering, Network Operating System, Wireless, Security, Firewall, VPN, Documentation, Root cause analyses, Customer outreach, Collaboration
About the Company: Meter builds better internet infrastructure. We make it exceptionally easy for any business to have great computer networking, internet, and Wi-Fi.
Salary: $85,000 - $200,000 (US), ₹1,670,600 - ₹4,176,500 (Bangalore)
Benefits: Eligible to participate in Meter's equity plan.

Cofactr

Integration Engineer United States
Skills & Focus: Integration Engineer, iPaaS, SQL, JavaScript, ERP, PLM, data flow, technical challenges, collaborative environment, platform integration
About the Company: Cofactr is on a mission to empower those who get the critical work done. We're bridging the gaps left by traditional supply chain management solutions, creatin…
Experience: Strong iPaaS experience, proficiency in SQL and JavaScript

Sidecar Health

IT Systems Engineer United States
Skills & Focus: IT Systems Engineer, Genesys Cloud, telecom engineering, SaaS platforms, REST APIs, Python, Java, VoIP, SIP, telecom infrastructure
About the Company: Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone.
Experience: 5+ years of experience in telecom engineering, with 3+ years working on the Genesys Cloud platform
Salary: $100,000 - $120,000
Benefits: Competitive salary, bonus opportunity, and equity package; Comprehensive Medical, Dental, and Vision benefits; A 401k r…

Granicus

Senior Software Engineer United States
Skills & Focus: developer, technical tasks, Granicus product suite, features grooming, application knowledge, technical infrastructure, deployment support, mentorship, software engineering, Govtech
About the Company: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments an…

Twingate

Developer Advocate Lead United States
Skills & Focus: remote access, cloud, SaaS, security solutions, community programs, content creation, community engagement, practitioners, networking, developer
About the Company: Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources.

Canonical

Cloud Professional Services Manager United States
Skills & Focus: Cloud Professional Services, Field Engineering, Kubernetes, Openstack, Technical presales, Linux, Mentoring, Cloud solutions, Collaboration, Open source solutions
About the Company: Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Experience: Experience in leading, coaching and mentoring engineers; Experience in technical presales; Willingness to travel up to 40% of the time
Type: Full-time
Benefits: Distributed work environment with twice-yearly team sprints in person; Personal learning and development budget of USD …

Freenome

Senior Application Integration Engineer I United States
Skills & Focus: Integration Specialist, Dell Boomi, Data Integration, Web Services, APIs, Performance Tuning, Documentation, Collaboration, Cloud Environments, Continuous Integration
About the Company: Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. The company uses a multiomics platform that combines t…
Experience: 8+ years of experience in integration development, with a minimum of 5 years specifically working with Dell Boomi
Salary: $118,150 - $180,500
Type: Full-time
Benefits: Eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending …

Poll Everywhere

Senior Technical Support Specialist United States
Skills & Focus: technical support, customer service, troubleshooting, problem solving, bug identification, customer communication, technical proficiency, B2B SaaS, interactive presentations, collaboration
About the Company: Poll Everywhere is a 60+ person growing B2B SaaS company on a mission to make presentations more inclusive. Our product is used in upwards of 17 billion meetin…

Demandbase

API Evangelist & Developer Relations Lead United States
Skills & Focus: API, developer relations, technical content, community building, workshops, API adoption, feedback synthesis, program metrics, technical support, program documentation
About the Company: Demandbase helps B2B companies hit their revenue goals using fewer resources by using AI to identify and engage the accounts and buying groups most likely to p…
Experience: 3+ years in developer relations, API evangelism, technical support, consulting, or similar roles
Salary: $93,000-$139,000
Type: Full-time
Benefits: Comprehensive benefits package, including 100% paid Medical and Vision premiums, mental wellness resources, flexible PT…

Semgrep

Senior Technical Support Engineer United States
Skills & Focus: Technical Support, Customer Success, Problem Solving, Support Tickets, Documentation, Web Application Security, API, Developer Workflows, CI/CD, Empathy
About the Company: Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, power…
Experience: 2+ years of experience in customer support - Technical support experience is a plus.
Salary: $101,000 - $119,000 USD
Type: Full-time
Benefits: Comprehensive health plans, generous vacation time, 401k, learning stipends, and more.

Inspiren

Senior Technical Operations Engineer United States
Skills & Focus: Customer Engagement, Deployment, Troubleshooting, Customization, Network Monitoring, Documentation, Training, Leadership, Technical Support, Problem-solving
About the Company: Inspiren was created to help operators forge thriving senior living communities. We use a simple, streamlined platform that protects resident privacy, to optim…
Experience: Proven experience in a tech/IT support role, preferably in a customer facing capacity.
Salary: $165,000-$190,000+ equity + benefits
Benefits: Includes medical, dental, and vision; Flexible PTO

Gitlab

Senior IT Enterprise Applications Engineer United States
Skills & Focus: Salesforce, Apex, JavaScript, SOQL, CI/CD, release management, system troubleshooting, third party integrations, security and performance tuning, fully remote
About the Company: GitLab is an open core software company specializing in AI-powered DevSecOps platforms, committed to enabling contributions to and co-creation of the software …
Experience: 5-6+ years in Salesforce platform as a developer

Cisco

Senior Network Support Engineer United States
Skills & Focus: networking, support, automation, troubleshoot, configuration, customer service, network diagnostics, cloud, telemetry, AI
About the Company: Cisco is a leading technology company specializing in networking, security, collaboration, and data center solutions.
Experience: 5–8+ years
Salary: 112000 USD - 149900 USD
Type: Experienced
Benefits: Health insurance, retirement plans, paid holidays, paid time off, wellness programs, and community volunteer hours.

Contact Government Services, Llc

Relativity Administrator United States
Skills & Focus: Relativity, eDiscovery, technical support, client service, government innovation, SQL, cloud environments, data management, training, workflow solutions
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: Minimum of 7 years of litigation, eDiscovery, or technical support experience
Salary: $91,349.44 - $123,974.24
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Specterops

Services Sales Engineer United States
Skills & Focus: Sales Engineering, Offensive Security, Defensive Security, Customer Engagement, Security Operations, Penetration Testing, Cloud Security, Detective Engineering, Service Delivery, Technical Support
About the Company: SpecterOps provides consulting services with a focus on offensive and defensive security solutions. They support organizations in achieving their security obje…
Experience: Experience in Security Sales Engineering, Consulting, or other technical, customer-facing roles within the security industry.
Salary: $140,000 - $190,000
Type: Full-time
Benefits: Health/Dental/Vision insurance, flexible time off policy, 401(k) with company match, stock options, remote work allowan…

New Era Technology

Enterprise Applications Engineer - ConnectWise United States
Skills & Focus: ConnectWise Manage, System administration, Data migrations, SQL Server, Power BI, Application support, End user training, Workflow design, Integration, Technical support
About the Company: New Era Technology is a global company committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They specialize in conne…
Experience: Experience using the ConnectWise product suite, especially ConnectWise Manage and Sell.
Salary: $70,000 - $85,000 USD
Type: Full-time
Benefits: Health Care Benefits, Dental, Vision, 401K, 29 Days of PTO including Holidays

Launchdarkly

Demo Engineer United States
Skills & Focus: Demo Applications, Pre-sales, Technical Guidance, Collaboration, Cloud Deployment, Feature Management, JavaScript, Python, AWS, Customer Engagement
About the Company: The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. …
Experience: 3+ years of software engineering experience
Salary: $101,000 - $163,000
Type: Hybrid
Benefits: Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits.

Runpod, Inc.

Forward Deployed Engineer United States
Skills & Focus: AI, machine learning, cloud infrastructure, technical support, customer satisfaction, software development, problem-solving, collaboration, technical documentation, product improvements
About the Company: RunPod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications.
Experience: 3+ years of software development experience
Salary: $90,000 to $140,000
Type: Full-time
Benefits: Stock options, Commission opportunity, Remote work flexibility, Generous vacation policy

Wrike

Customer Support Specialist United States
Skills & Focus: customer support, SaaS, technical issues, product knowledge, communication skills, troubleshooting, collaboration, problem-solving, ticket management, customer experience
About the Company: Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Experience: 2+ years of experience with hands-on technical or functional product support in SaaS companies.
Benefits: 28 calendar days of paid vacation, Sick leave compensation, Life insurance plan, Health insurance plan, Fitness plan (8…

Supabase

Support Engineer (APAC) United States
Skills & Focus: Support, Developer, SQL, PostgreSQL, Linux/Unix, GitHub, JavaScript, Communication, Customer Support, Autonomous Work
About the Company: Supabase is an open-source database platform built by developers for developers. Supabase adds auth, realtime, storage, restful APIs, and edge functions to Pos…
Experience: 3+ years in customer support providing developer support to technical customers
Type: Full time
Benefits: Health, Vision and Dental benefits; 100% of the cost for employees and 80% for dependents; Tech Allowance; Annual Educa…

Singlestore

Support Engineer United States
Skills & Focus: technical support, database internals, SQL query optimization, Linux, cloud-native database, distributed systems, scripting, system administration, customer experience, AWS/GCP
About the Company: SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that …
Experience: 5+ years of advanced customer-facing technical support experience.
Salary: $X - $X USD per year
Type: Full-time
Benefits: stock options, flexible paid time off, monthly three-day weekends, 14 weeks of fully-paid gender-neutral parental leave…

Rackspace Technology

Cloud Engineer United States
Skills & Focus: Cloud Engineer, Google Cloud, GCP deployments, automation-based solutions, technical problems, customer engagement, mentoring, team player, best-in-class tools, Fanatical Experience™
About the Company: Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies.
Experience: Several years’ experience with Google Cloud design and implementation
Type: Full-time

Pindrop

Principal Production Support Engineer United States
Skills & Focus: customer support, troubleshooting, technical issues, product releases, incident tracking, communication skills, UNIX, Linux, SQL, cloud platforms
About the Company: Pindrop is focused on innovating at the intersection of technology and personal security, developing cutting-edge authentication, fraud prevention, and deepfak…
Salary: Between $85,000 and $110,000
Type: Full-time
Benefits: Competitive compensation, Unlimited Paid Time Off (PTO), generous health and welfare plans, employer-paid life and disa…

Conduit

Solutions Engineer United States
Skills & Focus: solutions engineering, technical support, web3, rollup, Kubernetes, B2B SaaS, infrastructure, cloud, APIs, customer experience
About the Company: At Conduit, we're building the rollup-native cloud platform that will scale Ethereum, focusing on making onchain computing efficient and accessible for develop…
Type: Full-time

Statsig

Senior Solutions Engineer United States
Skills & Focus: Solutions Engineer, Sales Engineer, technical product, enterprise customers, customer support, experimentation, feature management, product analytics, sales strategies, web technologies
About the Company: Statsig is on a mission to fundamentally change how software is built, tested, and shipped. Thousands of companies use Statsig to deploy features safely, run e…
Experience: 5+ years of experience working as a Solutions Engineer / Sales Engineer
Salary: $160K – $190K
Type: Full time
Benefits: Offers Equity • Offers Commission

Lucidlink

Technical Support Engineer United States
Skills & Focus: Technical Support, Cloud Networking, Customer Inquiries, Troubleshooting, Empathy, Knowledge Base, TCP/IP, Desktop Application, Cloud Environments, Automation
About the Company: LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. Our cloud-based technology enables teams to in…
Experience: At least 2 years of experience as a Technical Support or similar position.
Salary: Competitive salary, total compensation may include equity and variable pay
Type: Full-time
Benefits: Comprehensive benefits, unlimited PTO, stock options, full health coverage.

Webflow

Senior Solutions Engineer United States
Skills & Focus: Solutions Engineer, Enterprise customers, technical requirements, solution delivery, stakeholders, product direction, customer experience, APIs, JavaScript, HTML
About the Company: Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven p…
Experience: 3+ years
Salary: Zone A: $153,000 - $194,000; Zone B: $145,400 - $184,300; Zone C: $138,000 - $174,000
Type: Full-time
Benefits: Equity ownership, 100% employer-paid healthcare, flexible PTO, mental wellness support, and 401k plan.

Imo Health

Technical Implementation Consultant United States
Skills & Focus: Technical Implementation, Customer Support, Health IT, APIs, EHR, Project Management, Data Aggregators, Troubleshooting, Client Success, Technical Documentation
About the Company: IMO Health provides terminology solutions and services that enhance healthcare delivery and enable efficient healthcare IT integration.
Experience: 2+ years of project management and/or implementation experience.
Salary: $81,000 - $110,000 a year
Type: Full-Time
Benefits: Comprehensive benefits package.

Starburst Data

Customer Support Engineer - Tier 2 United States
Skills & Focus: Support, Distributed Systems, Big Data, Hadoop, Cloud Technologies, Security, Database Management, SQL, Java, Customer Satisfaction
About the Company: Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation.
Salary: $110,000 - $115,500 USD
Benefits: competitive pay, stock grants, flexible paid time off, and more

General Dynamics

NESD - BMC Helix Remedy Developer United States
Skills & Focus: BMC Helix, Remedy, ITSM, SAAS, Cloud, ITIL, CMDB, RestAPI, Agile, Security+
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmen…
Experience: 8+ years of BMC Remedy/Helix developer experience
Salary: $123,250 - $166,750
Type: Full-time
Benefits: Full flex work week, 401K with company match, comprehensive health and wellness packages, paid education and certificat…

Airtable

Technical Support Specialist United States
Skills & Focus: Technical Support, Customer Experience, Troubleshooting, Collaboration, Salesforce, Documentation, Product Updates, Customer Success, B2B Technology, Problem Solving
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Salary: $65,000 - $85,500 USD
Type: Full-time

Aera Technology

Technical Support Engineer United States
Skills & Focus: Decision Intelligence, AI, machine learning, cloud-based analytics, troubleshooting, problem-solving, customer-facing, technical support, communication skills, QA or development background
About the Company: Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes wit…
Technical Support Engineer United States
Skills & Focus: Decision Intelligence, AI, machine learning, cloud-based analytics, troubleshooting, problem-solving, customer-facing, technical support, communication skills, QA or development background
About the Company: Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes wit…

Customer.Io

Technical Support Engineer United States
Skills & Focus: Technical Support, Customer Experience, Problem-solving, Communication Skills, SaaS, Email Support, Process Improvement, Triage, Remote Work, Technical Knowledge
About the Company: Customer.io is committed to providing highly competitive cash compensation, equity, and benefits. Our mission is to power automated communication that people l…
Experience: Experience in a technical support role and/or customer-facing role
Salary: $70,000 USD
Type: Full-time
Benefits: Unlimited PTO, 16 weeks paid parental leave, 100% paid insurance premiums, 401k retirement matching, annual healthy lif…

Vesta

Support Specialist United States
Skills & Focus: customer support, troubleshooting, mortgage technology, software tools, APIs, webhooks, XML, problem-solving, customer experience, empathy
About the Company: Vesta is the next-generation system of record to power the multi-trillion mortgage market, transforming the mortgage industry by creating a flexible, open, and…
Type: Full-time

Commvault

Customer Support Engineer, Tier 2 (HS-X) United States
Skills & Focus: support, appliance, troubleshooting, performance, storage, configuration, backup, recovery, security, environment
Experience: 5+ years of technical support or engineering experience
Type: Full-time

Harbor

Implementation Engineer United States
Skills & Focus: implementation, legal technology, client satisfaction, SQL, integration, cloud solutions, project management, data migration, technical support, customer facing
About the Company: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ stra…
Experience: 2-5 years in a customer-facing software implementation role in a legal services/law firm environment.

Interface Ai

Director of Customer Support United States
Skills & Focus: customer support, technical support, service delivery, SaaS, FinTech, incident management, AI, automation, support strategy, operational excellence
About the Company: Interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated A…
Experience: 8+ years of experience in customer support, technical support, or service delivery roles—preferably in SaaS, FinTech, or enterprise technology.
Salary: $145,000- $178,000
Type: Full-time
Benefits: Remote-First Policy, Medical/Dental/Vision Insurance, PTO & Holidays, Life Insurance

Stackadapt

Technical Solutions Specialist United States
Skills & Focus: technical support, product questions, client inquiries, technical leadership, product managers, software engineers, client-facing, remote-first, complex systems, data investigation
About the Company: StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio and in-game a…
Type: Full-time

Threatconnect

Customer Success Engineer United States
Skills & Focus: Customer Success, Threat Intelligence, Cyber Security, Problem-Solving, Integration, API, Communication, Training, Project Management, Technical Support
About the Company: ThreatConnect Platform, built on an industry-leading threat intelligence platform, enables security teams to confidently forge their path to smarter security w…
Experience: 3+ years of customer support experience OR experience in the computer network security industry OR ThreatConnect experience
Type: Full-time
Benefits: Competitive benefits package with comprehensive insurance coverage, unlimited paid time off, and unique perks designed …

Mashgin

Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time
Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Parachute Health

Support Engineer, Supplier United States
Skills & Focus: technical support, issue resolution, API integrations, Datadog, communication skills, troubleshooting, security compliance, documentation, supply chain management, customer interaction
About the Company: Parachute Health is dedicated to ensuring every patient receives the medical equipment they need on time, simplifying the ordering process through digital conn…
Experience: 2+ years of experience in technical customer support.
Salary: $80-100K

Gitlab

Customer Success Manager United States
Skills & Focus: customer satisfaction, post-sales, DevSecOps, AI, stakeholders, customer experience, deployment, workshops, performance indicators, Git
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Benefits: Benefits to support your health, finances, and well-being. All remote, asynchronous work environment, Flexible PTO, Tea…

Constant Contact

Technical Support Specialist United States
Skills & Focus: technical support, SaaS, troubleshooting, bug reports, customer support, automation tools, CRM, bug tracking, knowledge base, support tickets
About the Company: Constant Contact’s Lead Gen & CRM platform is a Gainesville-bred, cloud-based automation technology platform for marketing agencies and small- to mid-sized bus…
Salary: $22 USD
Type: Full-time

Netapp

Various Positions (Cloud Technology Jobs) United States
Skills & Focus: Cloud, Engineering, Software Engineer, Remote, Customer Support, Sales, Solutions Engineering, Technology, Product Manager, Data Infrastructure
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Rescale

HPC Engineer United States
Skills & Focus: HPC Systems, HPC Applications, Linux/Unix, Scripting Languages, Cloud Computing, Scientific Computing, Automation, Customer Support, Technical Aptitude, Project Success
About the Company: Rescale is the leader in enterprise big compute in the cloud. Rescale empowers the world's transformative executives, IT leaders, engineers, and scientists to …
Experience: 5+ years experience with HPC Systems and/or HPC Applications

Mapbox

Technical Support Engineer III United States
Skills & Focus: Technical Support, Customer Engagement, Mobile Development, Java, Kotlin, Swift, Zendesk, GitHub, Troubleshooting, Geospatial Tools
About the Company: Mapbox is the leading real-time location platform for a new generation of location-aware businesses. The platform equips organizations with the full set of too…
Experience: 3-5+ years of experience with native mobile development on either Android or iOS platforms.
Salary: $116,025 - $156,975
Type: Full time
Benefits: Supportive health care, parental leave, flexibility for personal matters.