Last updated: 2025-05-23

86 Renewals And Account Management jobs in Remote - United States.

Hiring now: Sr Enterprise Customer Su @ 6Sense, Mgr Customer Success @ Auctane, Account Mgr @ Remote, Renewals Mgr @ Gitlab, Customer Success Mgr I @ Finquery, Sr Mgr Client Success @ Hello Hear, Customer Success Mgr @ Appspace, Account Mgr Remote Us Bas @ Togetherwo, Customer Success Mgr @ Rentable, Renewal Account Mgr @ Qumulo.Explore more at at kaamvaam.com

🔥 Skills

SaaS (36) Customer Success (33) Account Management (26) customer success (23) renewals (21) account management (18) customer retention (16) Renewals (15) retention (11) Salesforce (9)

📍 Locations

United States (86)
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6sense

Senior Enterprise Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, Enterprise, Customer Relationships, Renewals, Upsell, B2B, ROI, Predictive Engine
About the Company: 6sense is a revenue platform aimed at revolutionizing how B2B organizations create revenue by predicting customer behavior and recommending engagement strategi…
Experience: 5+ years in Customer Success, Account Management, or Consulting; 3+ years in high-touch Enterprise Customer Success
Salary: $103,500.00 - $151,800.00
Type: Full-time
Benefits: Health insurance, life and disability insurance, 401K matching, paid holidays, self-care days, PTO

Auctane

Manager, Customer Success United States
Skills & Focus: customer success, eCommerce, SaaS, customer relationship management, retention strategies, shipping, technical expertise, account retention, cross-functional collaboration, performance indicators
About the Company: Auctane is dedicated to helping businesses deliver efficiently, regardless of their size, through innovative mailing and shipping solutions. It operates variou…
Experience: Two or more (2+) years experience managing a customer-facing team and four or more (4+) years relevant experience in customer success.
Salary: $110k base + $46k variable commission
Type: Remote
Benefits: Flex Time Off policy, 12 paid holidays, 401k employer matching, health and wellness plans, education reimbursement, gym…

Remote

Account Manager United States
Skills & Focus: customer retention, upselling, cross-selling, strategic partnerships, sales cycle, account management, customer success, communication needs, revenue growth, proactive strategies
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: 5+ years of Account Management experience preferable, or related SaaS sales experience
Salary: $63,950 - $159,900 USD
Type: Full-time
Benefits: Flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support services, stock opt…

Gitlab

Renewals Manager United States
Skills & Focus: customer retention, sales techniques, renewal process, B2B software sales, subscription management, customer experience, negotiation skills, Customer Success, DevOps, predictable retention rates
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Related sales or related customer experience (examples Account Management, Renewals Manager, Customer Success).
Salary: $59,500 - $105,000 USD
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, flexible paid time off, equity compensation, team member res…

Finquery

Customer Success Manager I United States
Skills & Focus: Customer Success, Customer Partnership, Customer Satisfaction, Renewals, Contract Management, SaaS, Client Relations, Account Plans, Customer Engagement, CRM
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 1-2 years of customer success or account management experience in SaaS or software company
Salary: $37,500 - $75,000
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, great health benefits w…

Hello Heart

Senior Manager, Client Success United States
Skills & Focus: client success, customer retention, healthcare, population health, digital health, account management, growth, renewals, customer relationships, healthtech
About the Company: Hello Heart is on a mission to change the way people care for their hearts, providing an app and connected heart monitor to help people track and manage their …
Experience: 4+ years of applicable customer success/account management experience in healthcare
Salary: $145,000.00 to $160,000.00
Type: Full-time

Appspace

Customer Success Manager United States
Skills & Focus: Customer Support, Account Management, SaaS, Retention, Renewals, Onboarding, Customer Advocacy, Upselling, Technical Training, Client Relations
About the Company: Appspace is passionate about creating better work experiences for people everywhere, with a global presence and flexible work culture.
Experience: 3-5 years
Benefits: Medical, dental, vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k), p…

Togetherwork

Account Manager (Remote- US Based) United States
Skills & Focus: Customer Success, Account Management, SaaS, Fintech, Payments Industry, Salesforce, Customer Retention, Revenue Growth, Client Relationships, Strategic Planning
Experience: 3-5 years of Account Management experience in SaaS environment (Fintech or Payments industry preferred)
Salary: $65,000-75,000 USD per year + commission

Rentable

Customer Success Manager United States
Skills & Focus: Customer Success, relationships, account health, upselling, product feedback, customer renewal, retention targets, business reviews, CRM system, collaboration
About the Company: We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for buildin…
Experience: A minimum of 2 years of Customer Success Management
Benefits: Competitive Compensation, Stock Options, Open Vacation Policy, Medical, Dental, and Vision Insurance, 100% paid Short-T…

Qumulo

Renewal Account Manager United States
Skills & Focus: renewals, customer success, contract management, negotiation, relationship management, retention, account management, data-driven, organizational skills, collaboration
About the Company: Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud. With unstruct…
Experience: 4 or more years experience in account management, customer success, sales or renewals
Salary: USD $102,000 - $152,000
Type: Full-time
Benefits: Pre-IPO stock options, Flexible time-off policy, HSA and PPO health insurance options, Dental and Vision insurance, 401…

Wiz

Renewal Manager United States
Skills & Focus: renewals, customer retention, expansion, business acumen, sales, renewal process, customer success, forecasting, client management, cross-functional collaboration
About the Company: Wiz is a company focused on cloud security, helping organizations secure cloud environments, trusted by security teams worldwide, with a record of success and …

Ashby

Customer Success Manager United States
Skills & Focus: customer success, B2B SaaS, implementation, adoption, product expert, cross-functional stakeholders, communication skills, client engagement, data-driven, renewals
About the Company: Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. Our team is passionate about shaping and scaling an exceptional high…
Experience: At least two years of customer success experience in B2B SaaS.
Type: Full-time
Benefits: Unlimited PTO, 10-year exercise window for stock options, twelve weeks fully paid family leave in the US, education bud…

Axios

Account Manager United States
Skills & Focus: Client Relationship Management, Account Renewal & Growth, Upselling, Cross-selling, Customer-centric, Revenue Growth, CRM software, Relationship Building, Business Reviews, Account Documentation
About the Company: Axios is a media company dedicated to providing trustworthy, award-winning content in an audience-first format.
Experience: 3+ years of Account Manager experience within Private Equity, Venture Capital, M&A Advisors, Legal, Corporate, or Consultancy professionals
Salary: $77,000 - $98,000
Benefits: Comprehensive health benefits, retirement plans, wellness stipends, paid leave, and more

Flock Safety

Manager, Majors Customer Success United States
Skills & Focus: customer success, strategic accounts, stakeholder engagement, team leadership, Net Revenue Retention, onboarding, renewal, expansion, data analysis, community safety
About the Company: Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Their platform combines community data to help solve and deter …
Experience: 5+ years of customer-facing leadership experience, with 3+ years managing Enterprise-level Customer Success teams
Salary: $0 – $172K
Type: Full-time
Benefits: Flexible PTO, fully-paid health benefits, parental leave, fertility & family benefits, mental health benefits, caregive…

Remote

Account Manager United States
Skills & Focus: customer retention, sales cycle, upsell, cross-sell, customer relationships, strategic partnerships, sales processes, communication, customer satisfaction, revenue growth
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: 5+ years of Account Management or related SaaS sales experience
Salary: $63,950 - $159,900 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Egnyte

Director, Customer Success - Strategic Accounts United States
Skills & Focus: Customer Success, Strategic Accounts, Customer Satisfaction, Retention, Growth, Leadership, Team Management, Data Analysis, SaaS, Collaboration
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Salary: $150k - $175k annually
Type: Full-time
Benefits: Competitive salaries and comprehensive benefits, company equity depending on role and level, flexible hours and generou…

Ashby

Contract Manager United States
Skills & Focus: Contract Management, Customer Success, Renewal, Negotiation, Sales, Collaboration, Empathy, Problem-solving, Product Knowledge, Customer Retention
About the Company: We’re building the next generation of recruiting software and we’re starting with a suite of products that helps talent leaders, recruiters, and hiring manager…
Experience: Strong background in sales, customer success, and renewal management.
Salary: Competitive salary and equity.
Type: Full-time
Benefits: Unlimited PTO, fully paid family leave, health insurance, 10-year exercise window for stock options, education budget, …

Commvault

SaaS Renewals Representative United States
Skills & Focus: renewal sales, customer engagement, CRM systems, upsell/cross-sell, communication, customer satisfaction, sales targets, analytical skills, negotiation skills, team player
About the Company: Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattack…
Experience: A minimum of 2 years of experience in renewal sales and a total of at least 4 years of overall professional experience is required.
Type: Full-time

Partsbase Inc.

Account Executive - Renewals and Growth United States
Skills & Focus: Account Management, Renewals, Upselling, Cross-selling, Client Relationships, Revenue Growth, Sales, Aviation, Customer Satisfaction, Collaboration
About the Company: PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our techno…
Experience: 2+ years in a quota carrying sales and account management role within the aviation and aerospace industry
Type: Full time
Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Benefits, Paid Holidays, Paid Time Off, 401K after 6 Months of se…

Yipitdata

Director of Client Strategy United States
Skills & Focus: Client Strategy, Customer Success, Account Management, Retention, Renewals, Client Engagement, Cross-functional Collaboration, Data-driven Strategies, Team Leadership, Customer Relationship Management
About the Company: YipitData is a leading market research and analytics firm and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions o…
Experience: 5+ years in Customer Success or Account Management; 6+ years in gross retention focused roles
Salary: up to $335,000 ($165,000~$170,000 base salary + variable commission)
Type: Full-time
Benefits: flexible work hours, flexible vacation, generous 401K match, parental leave, team events, wellness budget, learning rei…

Attentive

Enterprise Account Manager United States
Skills & Focus: customer retention, expansion sales, enterprise customer base, account planning, contract renewals, upsell opportunities, customer health, long-term relationships, trusted advisor, customer success
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailore…

Commvault

SaaS Renewal Representative (French Speaking) United States
Skills & Focus: SaaS, Renewals, Sales, Customer Engagement, CRM, Upsell, Cross-sell, Sales Targets, Negotiation, Team Player
About the Company: Commvault is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping dat…
Experience: At least 4 years’ renewal sales or inside sales experience
Type: Full-time

Eventbrite, Inc.

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, Relationship Management, Training, Metrics, Retention, Engagement, Analysis, Communication
About the Company: At Eventbrite, we’re creating the world’s first marketplace for live experiences. We’re building the tools that power music festivals, marathons, conferences, …
Experience: At least 6 years professional experience, with at least 4 years in a Customer Success/Account Management type role.
Salary: $74,300 - $133,800 USD
Type: Full-time
Benefits: Comprehensive benefits and a wellness package above and beyond standard medical benefits.

Restaurant365

Sr. CS Revenue Operations Manager United States
Skills & Focus: customer retention, renewals, data analytics, trend analysis, predictive modeling, customer behavior, churn risks, forecasting, cross-functional collaboration, data-driven strategies
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Eclinical Solutions

Account Management Director United States
Skills & Focus: Account Management, Customer Success, SaaS, Clinical Data, Life Sciences, Customer Relationships, Renewals, Upsells, Product Features, Cross-functional Collaboration
About the Company: eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate…

Partsbase Inc.

International Customer Success Manager- Bilingual Spanish United States
Skills & Focus: renewal management, upsell, cross-sell, client relationship management, revenue growth, outbound engagement, presentations, cross-functional collaboration, account health, reporting
About the Company: PartsBase Inc. is the world's largest online Aviation Marketplace and Community, serving over 7,600 companies in more than 217 countries & territories.
Experience: 2+ years in a full sales cycle or customer success role
Type: Full-time

Buildout

Account Manager United States
Skills & Focus: Account Management, Customer Relationships, Sales Cycle, Renewals, Upsells, Cross-sells, Salesforce, B2B SaaS, Customer Experience, Strategic Planning
About the Company: Buildout is a family of CRE software products and services that help the best brokers to find, win, market, and transact properties to maximize their deal effo…
Experience: 3+ years of B2B SaaS sales account management experience
Salary: $70K – $84K • $100,000 - $120,000 OTE
Type: Full time
Benefits: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA …

Biorender

Customer Success Manager | Mid-Market United States
Skills & Focus: customer success, account management, SaaS, NPS, retention, client engagement, virtual meetings, customer advocacy, user satisfaction, training
About the Company: At BioRender, we’re on a mission to accelerate the world’s ability to learn, discover, and communicate science — transforming how knowledge is shared and makin…
Experience: 3+ years of experience in customer success or account management within a SaaS company
Type: Full time

Webmd

Sr. Account Manager United States
Skills & Focus: Account Management, Client Relationships, Growth Opportunities, Health Plan, Renewal Management, Sales Lifecycle, Client Satisfaction, Contractual Obligations, Salesforce, Healthcare
About the Company: WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of th…
Experience: 5+ years managing multiple client executive relationships, including serving as a trusted “go to” thought partner for client strategy.
Salary: $85,000 - $95,000

Apollo.Io

Account Manager United States
Skills & Focus: account management, SaaS, customer success, sales process, pipeline management, negotiation, renewals, retention, consultative selling, expansion opportunities
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. They provide sales and mark…
Experience: 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment
Type: Hybrid

Upwork

Manager, Customer Success United States
Skills & Focus: Customer Success, Account Management, Team Leadership, Enterprise Clients, Revenue Retention, Customer Engagement Strategies, Cross-functional Collaboration, Data-driven Insights, Process Improvements, Strategic Partnerships
About the Company: Upwork is the world’s largest work marketplace, connecting businesses with highly skilled professionals worldwide.
Experience: 5+ years of experience in Customer Success, Account Management, or Sales, with at least 2+ years managing a team.
Salary: $115,250 - $160,000 USD
Type: Full-time
Benefits: comprehensive medical coverage, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Emp…

Salesforce

Customer Success Manager, Digital United States
Skills & Focus: Customer Success, Salesforce, Technical, Accountability, Renewal, Expansion, SaaS, Stakeholder, Collaboration, Advocacy
About the Company: Salesforce is a customer relationship management solution that brings companies and customers together. It is the world's number one CRM platform, empowering b…
Experience: Minimum of 8 years
Salary: $133,400 - $223,700
Type: Full time
Benefits: Salesforce offers a comprehensive benefits package including health insurances, paid time off, employee resource groups…

Splunk, A Cisco Company

Senior Leader, Strategy & Planning, Splunk Renewals United States
Skills & Focus: renewals, strategy, planning, recurring revenue, Cisco, software, renewal operations, business development, market strategies, operational excellence
About the Company: Splunk is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Muck Rack

Mid-Market Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, Renewals, Expansion, Upsells, Contract Negotiation, Client Engagement, Media Industry, PR
About the Company: Muck Rack is a leading SaaS platform for public relations and communications professionals, offering an AI-powered, comprehensive, and integrated platform to s…
Experience: 1-3 years in Customer Success or Account Management within a B2B SaaS environment
Salary: $70,000 base with $90,000+ OTE
Type: Full-time
Benefits: Remote work, comprehensive health insurance, generous paid time off, parental leave, performance reviews, professional …

Radicle Health

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Product Adoption, Customer Relationships, Upselling, Renewals, Customer Satisfaction, Dashboards, Retention, Growth Opportunities
About the Company: Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their co…
Experience: 2–3 years in Customer Success or similar roles
Salary: $73,000 - $103,000 OTE
Benefits: Unlimited PTO, healthcare coverage, 401k matching, paid holidays, volunteer time off, paid parental leave, remote work …

Sony Music Entertainment

Manager, Subscription Strategy & Operations United States
Skills & Focus: subscription, growth, content, audiences, data, strategy, podcast, retention, operatios, distribution
About the Company: Sony Music Entertainment is a global music company supporting artists, developing independent creatives, and working across music, entertainment, and technolog…
Salary: $80,000 - $90,000 USD
Type: Full-time

Recharge

Senior Customer Success Manager United States
Skills & Focus: Customer Success, DTC, ecommerce, Enterprise SaaS, relationship management, strategic growth, consultative guidance, platform expertise, renewal strategy, business outcomes
About the Company: Recharge is the #1 subscription platform dedicated to empowering DTC brands to easily set up and manage subscriptions, create dynamic experiences, and continuo…
Experience: 3-5 years managing Enterprise SaaS accounts
Salary: $124,480 - $155,600 USD
Type: Full-time
Benefits: Medical, dental and vision plans, Retirement plan with employer contribution, Flexible Time Off, Paid Parental Leave, M…

Altium

Global Corporate Accounts Manager United States
Skills & Focus: strategic account management, B2B sales, customer retention, revenue growth, negotiation, CRM systems, enterprise sales, SaaS, global accounts, contract renewals
About the Company: Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB des…
Experience: 8+ years of experience
Salary: $250,000 to $400,000 OTE
Type: Full-time
Benefits: Healthcare coverage, Prescription drug, vision, and dental plans, HSA and FSA accounts, Life and AD&D insurance, disabi…

Mursion

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, customer lifecycle, retention, adoption, strategic advisor, business value, growth opportunities, cross-functional collaboration
About the Company: Mursion provides an award-winning upskilling platform trusted by top companies to measurably improve employees' interpersonal intelligence and build stronger o…
Experience: 5-7 years in Customer Success, Account Management, or related roles within a SaaS organization
Type: Full-time
Benefits: competitive benefits, which include full medical, dental, and vision insurance, a 401k program, paid holidays, and flex…

6sense

Senior Strategic Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, B2B, strategic account plans, customer renewal rate, forecasting, risk management, product adoption, ROI
About the Company: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of act…
Experience: 10+ years of Customer Success, Account Management, or Consulting
Salary: $143,481 - $191,309
Type: Full-time
Benefits: Generous health insurance coverage, life and disability insurance, a 401K employer matching program, paid holidays, sel…

Bloomreach

Senior Account Manager United States
Skills & Focus: Account Management, Customer Success, Sales, Consulting, Enterprise, Renewals, Upsells, Cross-sells, Digital technology, CRM
About the Company: Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers through AI agents …
Experience: 4+ years of experience in Account Management, Customer Success, Sales or Consulting
Salary: $160,000-$200,000
Type: Full-time
Benefits: Health care including medical, dental, and vision insurance; 401k Plan with employer contribution.

Zinnia

Retention Specialist United States
Skills & Focus: Customer Engagement, Personalized Assistance, Sales and Renewal Support, Collaboration, Adaptability, Insurance Experience, Exceptional Communication, Customer-Centric Mindset, Sales Acumen, Eagerness to Learn
About the Company: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…
Experience: 1-2 years of P&C experience; P&C license required
Benefits: health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement

Cyara

Senior Customer Success Manager United States
Skills & Focus: Customer Success, CX Assurance, Customer Experience, SaaS, Program Management, Stakeholder Engagement, Negotiation, Enterprise Accounts, Renewals, Growth Opportunities
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and ri…
Experience: 8+ years of experience in a Customer Success Role
Salary: $100,000 - $125,000 a year
Type: Full-time

Pipe17

Renewals Manager United States
Skills & Focus: account management, sales, customer success, renewals, strategy, customer retention, B2B sales, SaaS environment, customer satisfaction, process improvement
About the Company: Pipe17 is a venture funded software startup headquartered in Seattle, WA with a significant presence in the San Francisco Bay area. We offer an innovative SaaS…
Experience: Minimum of 4 years experience in the software/tech industry, 5+ years of sales experience in a B2B sales or renewals environment
Salary: Competitive salary
Type: Full-time
Benefits: Great healthcare + dental + vision coverage, Retirement plan, Unlimited vacation policy, required to take at least 2 we…

Interface Ai

Senior Account Manager United States
Skills & Focus: account management, client relationships, SaaS, customer needs, renewal process, account expansion, communication skills, analytical skills, problem-solving skills, AI technologies
About the Company: interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated A…
Experience: 5+ years of experience in account management in the technology industry
Type: Full-time
Benefits: Remote First Policy, Medical/Dental/Vision Insurance, PTO & Holidays, Life Insurance

Medalogix

Client Success Executive United States
Skills & Focus: client success, relationship management, renewal, expansion opportunities, healthcare dynamics, strategic account planning, customer insights, retention planning, business reviews, analytical tools
About the Company: A technology company that is quickly expanding, focused on client success in the healthcare industry.
Experience: 7 or more years of client-facing experience within a healthcare environment or industry
Benefits: • Highly sponsored and a variety of Healthcare Plans (PPO, HSA, and FSA) • Dental and Vision Insurance • Immediate vest…

Theydo

Senior Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, retention, strategic accounts, customer engagement, process improvements, executive communication, expansion strategies, risk mitigation, cross-sell initiatives
About the Company: TheyDo is a fully remote B2B SaaS organization that specializes in journey management, helping enterprises optimize their customer journeys for effective growt…
Experience: Extensive experience in Customer Success within B2B SaaS, managing strategic accounts, and driving retention & growth.
Type: Full-time
Benefits: Competitive compensation and pre-IPO equity, fully remote working with flexible hours, health insurance, flexible holid…
Senior Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, retention, strategic accounts, customer engagement, process improvements, executive communication, expansion strategies, risk mitigation, cross-sell initiatives
About the Company: TheyDo is a fully remote B2B SaaS organization that specializes in journey management, helping enterprises optimize their customer journeys for effective growt…
Experience: Extensive experience in Customer Success within B2B SaaS, managing strategic accounts, and driving retention & growth.
Type: Full-time
Benefits: Competitive compensation and pre-IPO equity, fully remote working with flexible hours, health insurance, flexible holid…

Muck Rack

Enterprise Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, B2B SaaS, Renewals, Revenue Goals, Consultative Selling, Contract Management, Customer Engagement, Data Analysis, Relationship Building
About the Company: Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and manage brand reputation…
Experience: 5+ years in Customer Success or Account Management within a B2B SaaS environment
Salary: $85,000 - $95,000 base, $110,000 - $120,000 on target earnings
Type: Full-time
Benefits: Comprehensive health, dental, vision, disability and life insurance, 4+ weeks of PTO, paid sick days, and professional …

Ghx

Contractor - Renewal Specialist United States
Skills & Focus: Client Retention, account management, renewal rate, customer experience, renewals calendar, customer value, internal collaboration, salesforce, account growth, healthcare
About the Company: Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accu…
Experience: 2+ years prior account management and B2B sales experience preferred
Salary: $30.00 - $35.00 per hour
Type: Contract

Datadog

Director, Customer Success United States
Skills & Focus: Customer Success, Account Management, SaaS, B2B, negotiating, coaching, team development, customer relationships, revenue growth, professional development
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 8+ years preferred with a minimum of 2+ years managing managers
Type: Hybrid
Benefits: Generous and competitive benefits package, new hire stock equity (RSU) and employee stock purchase plan (ESPP), continu…

Cyara

Customer Success Manager United States
Skills & Focus: customer success, renewals, relationship management, SaaS, program management, analytical skills, customer experience, strategic conversations, cross-sell, upsell
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and ri…
Experience: 5+ years of experience in a Customer Success Role
Salary: $95,000 - $110,000 a year
Type: Full-time

Buildout

Account Representative United States
Skills & Focus: customer success, salesforce, automation, renewals, upsell, cross-sell, account management, customer inquiries, problem solving, training
About the Company: Buildout is a family of CRE software products and services that help the best brokers to find, win, market, and transact properties to maximize their deal effo…
Salary: $59.5K – $68.5K
Type: Full-time
Benefits: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, Flex…

1password

Senior Renewals Manager United States
Skills & Focus: renewals, customer retention, security software, customer success, account management, long-term relationships, client management, sales, digital safety, cybersecurity
About the Company: Building the foundation for a safe, productive digital future through cybersecurity products that ensure secure identity and application access.

Gomotive

Enterprise Account Manager United States
Skills & Focus: SaaS sales, account management, customer expansion, upsell, cross-sell, renewals, product adoption, CRM, business reviews, client relationships
Experience: 4+ years of SaaS sales experience in a customer expansion or account management role

Arcadia

Senior Customer Success Manager (Senior CSM) United States
Skills & Focus: customer success, healthcare technology, data analytics, portfolio management, strategic growth, customer engagement, leadership, account management, risk mitigation, upsell opportunities
About the Company: Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights …
Type: Full-time

Instabase

Account Manager, Enterprise United States
Skills & Focus: customer success, account management, enterprise, renewals, growth strategies, escalation resolution, stakeholder relationships, AI platform, unstructured data, client retention
About the Company: Instabase empowers organizations to turn unstructured data into insights through AI and automation solutions.
Experience: Proven success in customer success and technical account management, with a track record of exceeding renewal and expansion goals
Salary: £100,000 to £120,000 plus commission and equity
Type: Full-time

Remote

Account Manager United States
Skills & Focus: sales cycle, customer retention, upselling, cross-selling, customer relationships, strategic partnerships, sales quota, account management, SaaS sales, customer success
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: 5+ years of Account Management experience preferable, or related SaaS sales experience
Salary: $63,950 USD to $159,900 USD
Type: Full-time
Benefits: work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Mindbody

Client Engagement Specialist United States
Skills & Focus: client engagement, SaaS, retention, API’s, cloud computing, health & wellness, communication, data-driven, collaboration, revenue retention
About the Company: Mindbody is a technology platform serving the fitness & wellness industry, partnering with fitness studios, gyms, salons, and spas.
Experience: 1-3 years in SaaS retention or upgrade role
Salary: $51,000 to $60,000
Type: Full-time

Grammarly

Lead Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Enterprise SaaS, Contract Renewals, Stakeholder Management, Customer Engagement, AI Writing Tools, Renewal Strategies, Data Analysis, Cross-functional Collaboration
About the Company: Grammarly is the world’s leading AI writing assistance company, trusted by over 40 million people and 50,000 organizations. From instantly creating a first dra…
Experience: 7+ years of experience in Customer Success, Account Management, or a related client-facing role with enterprise SaaS customers.
Salary: $192,000 – $228,000/year (USD)
Type: Full-time

Repeatmd

Customer Success Manager United States
Skills & Focus: Client Relationship Management, Client Advocacy, Usage and Adoption, Renewals Support, Issue Resolution, Performance Metrics, Best Practices Sharing, Customer Success, SaaS, Account Management
About the Company: A B2B SaaS company in the Aesthetics and Wellness Industry, serving 3,000+ clients across all 50 states.
Experience: 1-3 years
Salary: $60,000 to $80,000
Type: Full-time
Benefits: Competitive salary, Employee Bonus Plan, Medical, Dental, Vision, 401k, Stock options, Unlimited PTO, Parental leave.

Workwave

Director, Renewals United States
Skills & Focus: renewals, customer retention, churn, forecasting, renewal lifecycle, performance management, renewal process, cross-functional teams, KPIs, customer success
Experience: 8–10+ years in SaaS customer success, renewals, or account management roles
Type: Full-time

Iqvia

Account Manager United States
Skills & Focus: client relationship, revenue growth, sales team, contract expansion, client satisfaction, renewals, negotiation skills, customer relationships, analytical skills, professionalism
About the Company: IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industrie…
Experience: Typically requires 2 - 3 years of prior relevant experience.
Type: Full time
Benefits: Benefits programs are designed to meet your total well-being needs.

Helpscout

Senior Account Manager United States
Skills & Focus: customer success, account management, SaaS, renewals, relationship building, strategic planning, business reviews, risk management, expansion opportunities, renewal rate
Experience: 5+ years in Customer Success or Account Management within SaaS or similar technology-driven environment
Salary: $143,000 - $156,000 OTE
Type: Full-time

Simpplr

Account Manager United States
Skills & Focus: Account Management, Customer Retention, SaaS Sales, Revenue Growth, Salesforce, Client Relations, Business Reviews, Upsell Opportunities, Negotiations, Leadership
About the Company: Simpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experi…
Experience: 5+ years of field sales or account management experience in technology/software industry preferred
Salary: $120,000 - $180,000 USD
Type: Full-time

User Interviews

Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, onboarding, relationship management, renewal, expansion, retention, client, communication, remote
About the Company: User Interviews helps teams set up user research conversations, specializing in participant recruitment and management.
Experience: 2-4+ years of SaaS Customer Success experience
Salary: $80k-$95k OTE (DOE)
Benefits: Stock options, medical/dental insurance, memberships, 401k, PTO, wellness days, parental leave, stipends, recognitions,…

Calendly

Senior Strategic Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, Enterprise accounts, Customer data, Salesforce, Gainsight, Cross-functional collaboration, Strategic planning, Customer retention
Experience: 5+ years in Customer Success, Account Management, or Sales within a SaaS/PLG environment

Narvar

Enterprise Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, enterprise accounts, client engagement, data insights, renewal, expansion, collaboration, project management, retail
About the Company: Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences, helping retailers retain, engage, and delight customers.
Experience: 4+ years as a Customer Success Manager at a SaaS company, experience with enterprise accounts

Cyara

Associate Customer Success Manager United States
Skills & Focus: Customer Success, Customer Experience, SaaS, Program Management, Client Engagement, Account Management, Negotiation, Renewals, Cross-sell, Upsell
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and ri…
Experience: 3+ years of experience in a Customer Success Role
Salary: $70,000 - $90,000 a year
Type: Full-time

Gitlab

Sr. Operations Analyst - Renewals United States
Skills & Focus: renewals, operations, data quality, CRM, collaboration, strategy, customer success, analytics, reporting, SaaS
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: 3+ years of progressive Operations experience
Salary: $84,000 - $180,000 USD
Type: Full-time
Benefits: See more information on our benefits and equity.

Sophos

MSP Channel Account Executive United States
Skills & Focus: MDR, MSP, partners, recruiting, onboarding, business plans, revenue, profitability, customer renewals, cross-sell
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …

Cresta

Strategic Customer Success Manager- West United States
Skills & Focus: Customer Relationship Management, Customer Journey Optimization, Stakeholder Strategy, Renewal, Expansion, Data-Driven Decision Making, Collaboration, Account Management, Customer Advocacy, SaaS
About the Company: Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform com…
Experience: 4-6 years of Customer Success, Account Management or similar customer-facing roles in a SaaS or Contact Center environment
Type: Full-time
Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs, …

Remote

Account Manager - Remote United States
Skills & Focus: customer retention, upselling, cross-selling, sales cycle, account management, customer relationships, strategic partnerships, communication needs, SaaS sales, sales processes
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: 5+ years of Account Management experience preferable, or related SaaS sales experience
Salary: $63,950 - $159,900 USD
Type: Full-time
Benefits: work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Blackthorn

Sr. Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Churn Prevention, Salesforce, Customer Lifecycle, Customer Health, Renewal, Expansion, Customer Relationships, SaaS
About the Company: We have four native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, and protecting Data. We’re a growing, distri…
Experience: 5+ years in Customer Success or Strategic Account Management
Salary: $120,000 - $128,000 OTE

Record360, Llc

Jr. Account Manager United States
Skills & Focus: customer service, account management, sales, SaaS, software, client relationships, upselling, renewals, CRM, training
Experience: 1-2 years of experience in customer service, account management, or sales, preferably in SaaS or technology solutions.
Benefits: Competitive salary with opportunities for performance-based bonuses. Comprehensive health, dental, and vision insurance…

Quantum Metric

Account Manager United States
Skills & Focus: Account Manager, Customer Success, onboarding, renewal, expansion, advocate, cross functional, Sales, Marketing, customer health
About the Company: Quantum Metric is a remote-first company passionate about empowering people to become the best version of themselves, emphasizing a diverse and inclusive cultu…
Type: Full-time

Gratia

Customer Experience & Renewal Operations Analyst United States
Skills & Focus: data analysis, reporting, customer retention, renewal processes, SaaS, Salesforce, business intelligence, churn rate, customer success, process documentation
About the Company: Gratia is a tech-enabled platform providing on-demand, pre-vetted analysts to clients and offering apprenticeship as a service to analysts. Gratia offers a uni…
Experience: 3–5 years of experience in sales, renewal, or customer success operations, preferably in a SaaS or subscription-based business model.
Salary: $30 per hour
Type: Contract

Bloomreach

Senior Customer Success Manager United States
Skills & Focus: customer success, B2B, SaaS, e-commerce, analytics, marketing, customer relationships, retention, engagement, personalization
About the Company: Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers by deploying AI ag…
Experience: 4-7 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing.
Salary: $90,000-$130,000
Benefits: Health Care including medical, dental, and vision insurance; 401k Plan with employer contribution.

Outreach

Senior Client Account Executive United States
Skills & Focus: Customer retention, Account management, Sales cycle, Revenue growth, Customer insights, Contract renewals, Expansion opportunities, Sales execution, Business reviews, Performance indicators
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Our powerful platform gives revenue teams the tools they ne…

Menlo Security

Renewals Specialist United States
Skills & Focus: renewals, customer success, SaaS, software, renewal contracts, customer retention, expansion, negotiation, security, metrics
Experience: 2+ years in relevant roles
Salary: $89,600 - $134,400
Type: Full-time

Splunk

Renewals Sales Representative - MENA United States
Skills & Focus: renewals, sales, SaaS, recurring revenue, renewals management, customer retention, churn minimization, growth, renewal risk, customer relationships
About the Company: Splunk's purpose is to build a safer and more resilient digital world, helping security, IT, and DevOps teams maintain secure and reliable digital systems.
Type: Full-time

Yembo

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Team Management, Client Relationships, Net Retention Rate, Training, Feedback, Product Enhancement, Upsell, Communication
Experience: 5+ years of customer success or account management, 2+ years of people management experience
Salary: $115,000 USD
Benefits: 100% Employer Covered Health Care Plan, Retirement Plan with 4% match, Life Insurance, Unlimited Flex PTO, Parental Lea…

Splunk, A Cisco Company

Senior Leader, Strategy & Planning, Splunk Renewals United States
Skills & Focus: Renewals, Strategy, Planning, Revenue, Tech, Leadership, Sales, Market Trends, Operational Excellence, Customer
About the Company: Splunk is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. It provides a unified …

Beyond

Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Revenue Management, Customer Retention, Data Analysis, Negotiation, Account Management, Customer Satisfaction, Cross-functional Collaboration, Revenue Growth
About the Company: Beyond is passionate about diversifying and cultivating its team’s potential, employing over 180 team members globally, and providing cutting-edge revenue mana…
Experience: 2+ years in SaaS
Benefits: stock options, unlimited PTO, private health insurance and more

Counterpart

Renewal Risk Engineer [Management and Professional Liability] (West) United States
Skills & Focus: underwriting, management liability, professional liability, risk assessment, broker relationships, renewals, pricing, coverage, analytics, insurance
About the Company: Counterpart believes in small businesses and is dedicated to helping them do more with less risk. By pairing leading insurance experts with cutting-edge techno…
Experience: 4-8 years of underwriting experience in Management Liability and/or Professional Liability
Salary: $110,000 to $125,000
Type: Full-time
Benefits: Unlimited Vacation, Work from Anywhere, Stock Options, Health, Dental, and Vision Coverage, 401(k) Retirement Plan, Par…

Pushpay

Strategic Customer Success Manager United States
Skills & Focus: customer success, relationship management, quota-based, retention, upsell, account management, Salesforce, Not-for-Profit, communication, problem solver
About the Company: Pushpay is a leading payments provider that helps organizations engage with their givers, drive adoption of their services, and foster customer success through…
Experience: At least 5 years of inside sales, account management, and renewal team management.
Salary: Compensation Range: OTE $119,625 - $138,234
Type: Full-time
Benefits: 100% employer-paid premiums for Medical, Dental, and Vision for employee; 401K match; 12 paid company holidays; 2 paid …