Last updated: 2025-05-22

83 It Support And Service Desk jobs in Remote - United States.

Hiring now: カスタマーサポートシステム企画 @ Paypay, Sr Field Engr Lithuania @ Saic, Biz Consultant Symitar Ho @ Jack Henry, Customer Support Engr Cse @ Ceragon, Sr Technical Support Advi @ Anthology, Associate Field Service T @ Toshiba Gl, Ticket Ops Spec @ Jump, Network Security Engr @ Rackspace, Managed Services Support @ New Era Te, It Ops Engr Back It Ops E @ Elastic.Explore more at at kaamvaam.com

🔥 Skills

troubleshooting (29) technical support (18) Troubleshooting (16) customer service (16) Technical Support (10) communication (9) Customer Service (8) customer support (8) documentation (7) collaboration (7)

📍 Locations

United States (83)
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Paypay

カスタマーサポートシステム企画 United States
Skills & Focus: テレフォニーシステム, カスタマーサポート, コンタクトセンター, IVR設計, CRMインテグレーション, 運用保守, トラブル対応, 運用改善, 要件定義書, 効率化の企画
About the Company: PayPayは約50か国の国と地域から集まった多様なメンバーで構成され、6700万人のユーザーを誇るフィンテック企業です。キャッシュレス決済や金融ライフプラットフォームの普及を目指しています。
Experience: コンタクトセンター業務におけるテレフォニーシステムの導入、保守・運用経験
Salary: 年俸制、経験・スキルに応じて決定
Type: 正社員
Benefits: 社会保険、企業型確定拠出年金制度、語学学習のサポート

Saic

Senior Field Engineer - Lithuania United States
Skills & Focus: technical support, system integration, field service engineering, training, troubleshooting, networks, software, hardware, system performance, operational support
About the Company: SAIC is a technology integrator focused on advancing the power of technology and innovation to serve and protect our world.
Experience: Five (5) years with Bachelor of Science degree or six (6) years' experience in lieu of degree; Aviation Simulation Technician level III or IV preferred
Salary: $80,001 - $120,000
Type: Full-time
Senior Field Engineer United States
Skills & Focus: technical support, system integration, field service engineering, hardware troubleshooting, software troubleshooting, network troubleshooting, system performance feedback, operator training, scheduled equipment inventories, tactical networks
Experience: Five (5) years of experience or more
Salary: $80,001 - $120,000
Type: Full-time

Jack Henry & Associates, Inc

Business Consultant: Symitar Hosted Automation (Opcon) United States
Skills & Focus: Business Process Lifecycle, Technical Support, Automation, Customer Service, Symitar Core System, OpCon, Implementation, Troubleshooting, Configuration, Software
About the Company: At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streaml…
Experience: Minimum of 18 months experience doing IT, Application Support or Technical Analysis.
Type: Remote
Benefits: Outstanding benefit programs to ensure the physical, mental & financial well-being of our people.

Saic

Senior Field Engineer - Lithuania United States
Skills & Focus: technical support, system integration, field service engineering, troubleshoot hardware, network troubleshooting, operator training, system performance feedback, scheduled equipment inventories, combat networks, software support
About the Company: SAIC is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our portfolio …
Experience: Five (5) years experience or additional six (6) years' experience in lieu of degree
Type: Full-time
Benefits: Click here

Ceragon

Customer Support Engineer (CSE) United States
Skills & Focus: Customer support, Wireless connectivity, Radio systems, Network troubleshooting, Microwave/Radio communications, TCP/IP, Networking, SNMP, Electrical/electronic engineering, B2B
About the Company: Ceragon (NASDAQ: CRNT) is a global solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professi…
Experience: More than 3 years in similar roles

Anthology

Senior Technical Support Advisor United States
Skills & Focus: Technical Support, Customer Service, Contact Center, AWS, Troubleshooting, Multichannel Support, Documentation, Customer Satisfaction, Problem Solving, Remote
Salary: $15 an hour
Type: Full-time
Benefits: Benefits included. Work From Home.

Toshiba Global Commerce Solutions

Associate Field Service Technician United States
Skills & Focus: retail store technologies, product installation, support services, repair, customer satisfaction, diagnostics, configuration changes, upgrades, customer relationships, troubleshooting
About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to various r…
Experience: 2+ years in Electronics field
Salary: $21.63/hr
Type: Full-time
Benefits: Group health coverage, Pre-tax spending accounts, 401(k), Life insurance, Pet Insurance, Employee discounts, Paid holid…

Jump

Ticket Operations Specialist United States
Skills & Focus: ticketing support, event setup, inventory management, troubleshooting, live events, ticketing software, customer service, problem solving, collaborative environment, process improvement
About the Company: Jump is an end-to-end fan experience platform built for sports teams and venues, enabling real relationships with fans and transforming traditional models.
Experience: 2+ years in ticketing, live events, operations, or customer support
Salary: $80,000 plus equity
Type: Full-time
Benefits: Competitive salary and equity, flexible PTO, 401(k), health plans, parental leave, tech setup reimbursement, learning a…

Saic

Senior Field Engineer United States
Skills & Focus: technical support, system integration, field service engineering, system performance, hardware troubleshooting, software troubleshooting, network troubleshooting, operator training, program help desk, equipment inventories
About the Company: SAIC is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our portfolio inc…
Experience: Five (5) years of experience; additional six (6) years' experience accepted in lieu of degree
Type: Full-time
Benefits: Details not specified.

Rackspace

Network Security Engineer United States
Skills & Focus: technical support, customer issues, ticketing system, automation, network security, complex problems, communication, remote work, problem-solving, customer care
About the Company: We’re obsessed with empowering our customers to grow their business, increase their efficiency and deliver the future. We make this happen through our technica…

New Era Technology

Managed Services Support Specialist Tier 1 United States
Skills & Focus: support, IT support, desktop, troubleshooting, hardware, software, network, customer service, diagnostic utilities, documentation
About the Company: A global company providing end-to-end technology solutions, dedicated to connecting people, places, and information with a focus on workplace technology.
Experience: Degree in computer science and/or work experience in IT support
Salary: $16 - $18 USD per hour
Type: Full-time
Benefits: Medical, Dental, Vision, 401K match, PTO days, company holidays

Elastic

IT Operations Engineer Back IT Operations Engineer United States
Skills & Focus: design, implement, maintain, integrate, develop, configure, perform, monitor, troubleshoot, collaborate
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…

Cyware

Customer Success Representative United States
Skills & Focus: customer success, technical support, SaaS, cybersecurity, Zendesk, troubleshooting, communication skills, Linux systems, ticketing system, problem identification
About the Company: Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data i…
Experience: 2-3 years
Type: Full-time
Benefits: Comprehensive benefits package including time off, paid holidays, retirement plans, insurance coverage.

Cybersheath Services International Llc

Service Dispatch Coordinator United States
Skills & Focus: customer service, dispatch, technical resources, scheduling, communication, service requests, SLA, IT support, ticket escalation, problem-solving
About the Company: CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to …
Experience: 2-4 years prior customer service experience
Salary: $45,000 - $60,000 USD
Type: Full-time

Modernizing Medicine, Inc.

Support Specialist I United States
Skills & Focus: client experience, problem solving, software support, communication, inbound calls, medical practice, EMR, troubleshooting, documentation, collaboration
About the Company: We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, speci…
Experience: 1-2 years of related experience
Type: Full-time
Benefits: Comprehensive health, accidental, and life insurance; wellness allowance; paid parental leave; and 401(k) matching.

Commvault

Customer Support Engineer, Tier 2 (HS-X) United States
Skills & Focus: support, appliance, troubleshooting, performance, storage, configuration, backup, recovery, security, environment
Experience: 5+ years of technical support or engineering experience
Type: Full-time

Pdi Technologies

Customer Support Analyst II United States
Skills & Focus: customer service, software support, troubleshooting, communication, documentation, software enhancements, on-call support, Mentoring, Microsoft SQL, PDI products
About the Company: At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth an…
Type: Full-time
Benefits: competitive salary, market-competitive benefits, and a quarterly perks program.

Mashgin

Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time
Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Contact Government Services, Llc

Sr. Service Desk Agent United States
Skills & Focus: Service Desk, IT support, troubleshooting, customer service, Active Directory, VoIP, security clearance, ticketing systems, Windows 10, MS Office 365
About the Company: CGS is committed to simplifying and enhancing government bureaucracy through the optimization of human, technical, and financial resources, using cutting-edge …
Experience: 3+ years of applicable work experience
Salary: $31,824 - $45,968 a year
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Cloudflare

IT Operations Specialist II (P3) United States
Skills & Focus: IT operations, event support, AV technology, technical support, conference room, IT asset management, data protection, executive support, video conferencing, troubleshooting
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 3–5 years of hands-on IT experience
Type: Full-time

Xebia

ServiceNow Specialist United States
Skills & Focus: ServiceNow, custom applications, Incident Management, Change Management, Service Portal, technical development, reporting, dashboards, problem management, stakeholder management
About the Company: Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company …

Celestica International Inc.

Customer Success Manager United States
Skills & Focus: Customer Success, Networking, Troubleshooting, Technical Support, Customer Experience, Account Management, Server Software, Switching, Routing, Network Security
About the Company: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace an…
Experience: 10 plus years of industry experience.

Exabeam

Services Consultant United States
Skills & Focus: cybersecurity, threat detection, investigation, response, SIEM, Log Management, implementation, client relationships, technical problem-solving, travel
About the Company: Exabeam is a global cybersecurity innovator providing security-focused solutions for threat detection, investigation, and response.
Salary: $128,000-$143,000 annually, depending on experience and qualifications
Benefits: Medical, dental, vision coverage, Health Savings Account, 401(k) match, Paid Time off, career development resources, in…

Typescouts

Customer Service United States
Skills & Focus: customer service, IT support, troubleshooting, dispatch, hardware issues, IT concepts, printers, servers, networks, workstations
About the Company: This is a technology company that provides IT infrastructure and technical support solutions for businesses. Their services go beyond simply selling equipment …
Experience: 5+ years of customer service experience
Salary: USD $1.2k - $1.5k / month
Type: Full-time

Lincoln Financial

Workforce Management Analyst United States
Skills & Focus: forecasting, system administration, workforce management, call centers, Verint, trigger analysis, resource planning, queue analysis, process improvement, technology
About the Company: Lincoln Financial helps people to confidently plan for their version of a successful future, providing products including annuities, life insurance, group prot…
Experience: 3 - 5+ Years in forecasting, system administration, and/or workforce management in call centers or operational areas
Salary: $69,000 - $124,600
Type: Full-time
Benefits: Leadership development, PTO/parental leave, 401K, employee benefits, financial counseling, health coaching, tuition ass…

Hello Heart

Tier 2 User Support Specialist United States
Skills & Focus: customer support, SaaS, digital health, troubleshooting, ticketing system, technical issues, remote work, product expertise, self-motivated, problem-solving
About the Company: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track…
Experience: 1+ years of customer support experience at a SaaS or digital health company
Salary: $55,000.00 to $65,000.00
Type: Full-time

Arcadia

Production Support Analyst United States
Skills & Focus: AWS, Postman, New Relic, JIRA, troubleshooting, diagnose problems, data analysis, healthcare, customer service, process improvements
About the Company: Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights …
Experience: Experience in product support and/or data analysis
Type: Full-time

Imagen Technologies

Operations Support Associate United States
Skills & Focus: Customer Service, Radiology Support, Imaging Services, PACS System, CRM systems, Troubleshooting, Medical Compliance, Communication, IT Support, Healthcare Experience
About the Company: Imagen Technologies is a high-growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment with an AI-en…
Experience: 1+ years in a radiology support role or 3+ years in a healthcare or radiology support role with a High School Diploma/GED.
Salary: $22 - $27 per hour
Type: Full-time
Benefits: Overtime and benefits included; hourly rate range is a guideline.

Fortra

Senior Support Analyst - IBM i Halcyon United States
Skills & Focus: Technical Support, System Analysis, Troubleshooting, Customer Service, Software Implementation, Customer Satisfaction, System Configuration, Product Knowledge, Problem Solving, Collaboration
Experience: 4+ years of experience in technical support, system analysis, or related role
Salary: $50,000
Benefits: Health, dental, and vision coverage, 401(k), HSA, FSA plans, flexible PTO, tuition reimbursement, ID Theft Protection P…

Marriott Vacations Worldwide

Senior Analyst, IT Field Support United States
Skills & Focus: IT, support, technology, projects, hardware, software, maintenance, troubleshooting, installation, vendors
Type: Full-time

Binance.Us

IT Support Intern United States
Skills & Focus: IT Support, Troubleshoot, Operating Systems, Software Applications, User Accounts, Identity Management, Endpoint Management, Security Operations, Collaboration, Technical Skills
About the Company: Binance.US is America's home to buy, trade, and earn digital assets. As a licensed and regulated U.S. crypto platform, Binance.US offers some of the lowest fee…
Experience: Working towards or recently completed a degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Salary: $30.00 per hour
Type: Full-time

Spectrum

Manager, Comm Desk United States
Skills & Focus: Supervising, Escalations, Outages, Process evaluation, Coaching, Team management, Customer support, Technology solutions, Communication skills, Operational efficiency
About the Company: A Fortune 100 company operating multiple brands including Spectrum Internet®, TV, Mobile and Voice.
Experience: 3 years in General management, 2 years in Project Management
Type: Full-time
Benefits: Comprehensive pay and benefits package, paid training and coaching, inclusive workplace, career growth opportunities

Pax8

Help Desk Partner Onboarding Manager United States
Skills & Focus: onboarding, documentation management, partner communication, escalation handling, training, stakeholder management, continuous improvement, IT experience, PSA experience, RMM experience
About the Company: Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and pro…
Experience: At least five (5) years of experience in a similar role
Salary: $60,000/yr to $75,000/yr or more depending on experience.
Type: Full-time
Benefits: Non-Commissioned Bonus Plans, 401(k) plan with employer match, Medical, Dental & Vision Insurance, Employee Assistance …

Blackthorn

Customer Support Engineer, Tier 1 United States
Skills & Focus: Customer Support, Salesforce, Technical Support, CRM, Help Desk, SaaS, Problem Solving, Communication Skills, Organizational Skills, Ticket Management
About the Company: We have four native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, and protecting Data. We’re a growing, distri…
Benefits: Stock options for every employee, Flexible work week, $400 office stipend, Maternity/Paternity leave, Student loan debt…

Blackcloak

Triage Specialist United States
Skills & Focus: cybersecurity, technical support, customer service, problem solving, CRM, privacy, identity theft, communication, ticket management, technology products
About the Company: BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, re…
Experience: around 2 years of experience in a technical support role
Salary: $50,000 - $55,000 a year
Type: Full-time
Benefits: Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-p…

Dijital Team

Support Operations Engineer - L2 United States
Skills & Focus: Support Operations Engineer, service desk, IT Infrastructure, networking technologies, Active Directory, DNS, DHCP, customer service, Managed Services Provider, troubleshooting
About the Company: Dijital Team designs and builds high performing IT teams.
Experience: 2+ years
Type: Full Time
Benefits: Competitive remuneration and loads of team member benefits including professional development and continuing education.

Govos

Technical Support Specialist United States
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Software Support, Hardware Support, SQL, MySQL, Communication, Service Management, Team Effectiveness
About the Company: GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with…
Experience: At least 3 years of support experience
Type: Hybrid
Benefits: Hybrid Modality, Leadership and career development opportunities, Free major medical for employee and dependents, Free …

Twin Health

Member Support Associate United States
Skills & Focus: Customer Support, Technical Support, Healthcare, Documentation, Collaboration, NPS, Ticketing System, Troubleshooting, Communication, Customer Satisfaction
About the Company: At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. We invented The Whole Body Digital Twin™, a dynamic representatio…
Experience: 3+ years of experience in technical support or customer facing roles
Type: Full-time
Benefits: Unlimited vacation with manager approval, 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% …

Contact Government Services, Llc

Service Desk Agent United States
Skills & Focus: Service Desk, IT, customer support, troubleshooting, Active Directory, ticketing systems, VoIP, mobile phone activation, security clearance, professional growth
About the Company: CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the custo…
Experience: 3+ years of applicable work experience
Salary: $24,752 - $31,824 a year
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Gr8 Tech

Middle L2 Technical Support Specialist for MarTech United States
Skills & Focus: support, technical support, client success, QA, IT operations, web-based systems, APIs, logs, ticketing systems, troubleshooting
About the Company: GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.
Experience: 1–2 years in technical support, client success, QA, or IT operations
Benefits: Benefits Cafeteria: Sports compensation; Medical coverage; Psychological support; Home-office coverage. Work-life: Remo…

Global Industrial

Technician, Service United States
Skills & Focus: service level agreements, performance indicators, customer service, vendor management, data analysis, troubleshooting, communication, project management, collaboration, customer satisfaction
About the Company: For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses througho…
Experience: 1-3 years of experience in vendor management, customer service, or related role.

Distantjob

Level 1/2 Support Technician United States
Skills & Focus: customer service, incident management, Active Directory, troubleshooting, networking, hardware configuration, Windows Server, VMWare, O365 administration, firewall configuration
About the Company: DistantJob is a leading Managed Services Provider known for exceptional customer service and a community-centered approach.
Experience: 3+ years of experience as an IT Technician, preferably for an MSP.

Panopto

Support Analyst I United States
Skills & Focus: tech support, customer experiences, support tickets, troubleshooting, Knowledge Base, technical troubleshooting, problem solving, team collaboration, fast-paced environment, customer support

Thumbtack

Manager, Application Support (Internal Tools) United States
Skills & Focus: internal tools support, application support, ticket queue, system troubleshooting, incident resolution, customer-first mindset, team leadership, process improvement, stakeholder communication, support ticketing systems
About the Company: Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalize…
Experience: 5+ years supporting business applications in a distributed, enterprise IT environment

Parexel

Analyst, ITSM United States
Skills & Focus: Major Incident Management, Change Management, Problem Management, IT operations, service management, process development, interpersonal skills, customer service, operational efficiency, dashboard management
Experience: At least ITIL 4 Foundation certified; Experience leading a multicultural, worldwide team; Experience successfully evolving IT processes.

Commvault

Customer Support Engineer – Tier 1 (Hyperscale) United States
Skills & Focus: Customer Support, Tier 1, cyber resilience, data protection, cloud platforms, network principles, storage concepts, troubleshooting, support services, technical expertise
About the Company: Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattack…
Experience: 5-8 Years industry experience
Type: Full-time
Benefits: Continuous professional development, product training, career pathing, annual health check-ups, car lease program, Tuit…

Splunk

Senior ITSM Practice Lead United States
Skills & Focus: ITSM, ServiceNow, Incident Management, Problem Management, Continuous Service Improvement, Performance Analytics, Metrics Reporting, Knowledge Management, Communication Plans, Automation
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Pax8

ServiceNow Developer II - CSM United States
Skills & Focus: ServiceNow, CSM, development, configuration, maintenance, automation, workflows, ITIL, JavaScript, collaboration
About the Company: Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and pro…
Experience: 2 to 4 years in ServiceNow development, configuration, and maintenance
Salary: $115,000/yr to $140,000/yr or more depending on experience
Benefits: Non-Commissioned Bonus Plans, 401(k) plan with employer match, Medical, Dental & Vision Insurance, Employee Assistance …

Connectwise

Software Support Specialist II United States
Skills & Focus: support, diagnosing, resolving, troubleshoot, support cases, knowledge base, communication, escalation, diagnosis, documentation
About the Company: ConnectWise is an industry and global leading software company with over 3,000 colleagues in North America, EMEA, and APAC, providing solutions to technology s…
Experience: 2+ years in SQL / MySQL / PostgreSQL

Anthology

Service Delivery Manager United States
Skills & Focus: Service Delivery, Blackboard, Customer Service, Application Administration, System Management, Stakeholder Communication, System GUI Tasks, Quality Assurance, Version Upgrades, Educational Technology
About the Company: Anthology delivers education and technology solutions to empower educators and institutions, aiming to foster student success and institutional growth.

Adtalem Global Education

Enrollment Operation Systems Administrator United States
Skills & Focus: System Administrator, enrollment, data visualization, reports, collaborate, IT System Administration, business processes, troubleshoot, customer issues, training documentation
About the Company: Ross University School of Medicine (RUSM), an Adtalem Global Education institution, expands access and opportunity to students on the path to becoming skilled …
Experience: 3+ years of IT System Administration experience
Salary: $53,520.9 - $80,000.00
Type: Full-time
Benefits: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adta…

Wiz

ServiceNow Administrator United States
Skills & Focus: ServiceNow, administration, IT Service Management, cloud security, configuration, customization, technical support, system health checks, performance tuning, training
About the Company: Wiz is a fast-growing startup on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all…
Experience: 5+ years of experience as a ServiceNow Administrator or Developer; 7+ years relevant experience implementing, troubleshooting, and maintaining IT systems

Pricespider

Customer Support Specialist United States
Skills & Focus: Customer support, Technical queries, Issue resolution, SLA, Communication, Cross-functional, Support tickets, Product knowledge, Troubleshooting, Best practices
About the Company: We are a company on a mission to breathe life back into the buyer’s journey and help people fall back in love with the brands that make them thrive. At PriceSp…
Experience: 0-2 years of experience
Salary: $23-25/hour
Benefits: Flexible work-from-home arrangements, 401K Match, Flexible vacation, Medical/Dental/Vision, 16 weeks of paid parental l…

Cyberhaven

Professional Services Engineer United States
Skills & Focus: Implementation, Technical Support, Log File Analysis, Data Loss Prevention, SaaS, Endpoint Security, Project Management, Troubleshooting, Customer Training, Technical Solutions
About the Company: Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data…
Experience: 3+ years of Solutions Engineer, Delivery Manager, or Professional Services with Endpoint Security experience
Salary: $95,000 - $135,000
Type: Full-time

Contact Government Services, Llc

Service Desk Agent United States
Skills & Focus: Service Desk, IT Support, Public Trust Security Clearance, Active Directory, Windows 10, MS Office 365, Remote Support, Ticketing Systems, Customer Service, Troubleshooting
About the Company: CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the custo…
Experience: 3+ years of applicable work experience
Salary: $24,752 - $31,824 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Global Industrial

Technician, Service United States
Skills & Focus: service level agreements, performance indicators, service issues, troubleshooting, vendor management, customer satisfaction, data analysis, communication, project management, collaboration
About the Company: For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses througho…
Experience: 1-3 years of experience in vendor management, customer service, or related role.

Equinix

Supervisor, Data Center Customer Operations United States
Skills & Focus: supervision, team management, troubleshooting, incident reports, cabling requirements, preventive maintenance, project management, network platforms, equipment platforms, customer service
About the Company: Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to…
Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree, or equivalent work experience
Type: Full time

Truelogic Software

Support Lead United States
Skills & Focus: IT lead, service desk operations, SaaS environments, Google Workspace, Okta, IT policies, compliance, performance monitoring, digital services, third-party vendors
About the Company: At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier…
Experience: 3+ years of experience in a similar IT lead or management role.
Salary: Highly Competitive USD Pay
Type: Full time
Benefits: Paid Time Off, Work with Autonomy, Work with Top American Companies.

Visa

Staff SW Engineer- ServiceNow/ITOM United States
Skills & Focus: ServiceNow, ITOM-Health, event management, integration, security, technical design, collaboration, problem-solving, documentation, ITIL
About the Company: Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Experience: 5+ years of relevant work experience or equivalent education
Salary: 124,700 to 180,650 per year
Type: Full-time
Benefits: Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, Wellness Program.

National Information Solutions Cooperative (Nisc)

Support Specialist - Customer Care & Billing United States
Skills & Focus: customer support, troubleshooting, software, training, communication, research, presentation, on-call support, project management, utility industry
About the Company: NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadband across North America.
Experience: Previous customer support experience

Anthology Careers

Senior Technical Support Advisor United States
Skills & Focus: technical support, customer inquiries, virtual contact center, AWS tools, troubleshooting, ticketing system, client relationships, technical acumen, communication skills, equipment support
Salary: $15 an hour
Type: Full-time

Cardinal Health

Supervisor, Performance Monitoring United States
Skills & Focus: Quality Assurance, Call Monitoring, Data Integrity, Coaching, Performance Improvement, Training, Standard Operating Procedures, Client Interaction, KPI Monitoring, Remote Work
About the Company: Cardinal Health Sonexus ™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford a…
Experience: 4-8 years of Quality Assurance experience
Salary: $66,500 - $94,900
Type: Full time
Benefits: Medical, dental and vision coverage, Paid time off plan, Health savings account (HSA), 401k savings plan, Access to wag…

Yuno

Customer Support Analyst United States
Skills & Focus: customer support, monitoring tools, Jira, problem-solving, incident prevention, operational excellence, real-time monitoring, data-driven insights, client support, technical account management
About the Company: At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in th…
Experience: 1 year of experience
Type: Full Time
Benefits: Competitive Compensation, Home Office Bonus, Work equipment, Stock options, Health Plan, Flexible Days off, Language an…

Marriott Vacations Worldwide

Lead Application Support Engineer (SRE) in MVW Headquarters United States
Skills & Focus: Reliability, Performance, Availability, Application Support, Incident Management, Monitoring, Automation, Troubleshooting, Application Architecture, Cloud Infrastructure
About the Company: Marriott Vacations Worldwide offers vacation ownership programs globally, including brands such as Marriott Vacation Club, Sheraton Vacations Club, Westin Vaca…
Experience: 5-8 years in software development, 3+ years supporting modern application architecture and cloud infrastructure
Type: Full-time

Ahead

Senior Observability Engineer United States
Skills & Focus: Observability, Managed Services, Automation, Monitoring, Scripting, API, Incident support, Documentation, Troubleshooting, Customer engagement
About the Company: AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help ent…
Experience: 3+ years administrating an enterprise environment with 24x7x365 uptime requirements
Salary: $175,000 - $205,000 a year
Type: Full Time
Benefits: Medical, Dental, and Vision Insurance, 401(k), Paid company holidays, Paid time off, Paid parental and caregiver leave,…

Ibase-T

Technical Services Consultant United States
Skills & Focus: Technical Consulting, Implementation, Customer Engagement, Troubleshooting, Technical Support, Software Development, Integration, Documentation, Project Management, Problem Solving
About the Company: We are committed to offering the best to our employees.
Experience: 2-5 years in software development, technical consulting, system integration, or IT services role.
Salary: Salary based on experience and location.
Benefits: We offer a comprehensive benefits package that includes competitive salary, yearly performance bonuses, referral bonuse…

Tennant Company

AMR Deployment Specialist United States
Skills & Focus: deployment, robotics, technical support, installation, configuration, training, customer success, troubleshoot, monitoring, deployment plans
About the Company: A globally recognized leader in the cleaning equipment industry, specializing in developing and manufacturing innovative and sustainable solutions.
Experience: Minimum of two years in technical sales or sales/service support role
Salary: $59,400 - 89,100 annually plus incentives and benefits
Type: Full-time
Benefits: Health insurance, 401(k), profit sharing, disability, life insurance, paid time off, voluntary benefits

Splunk

Senior ITSM Practice Lead United States
Skills & Focus: ITSM, ServiceNow, Incident Management, Problem Management, Continuous Service Improvement, ITIL, Agile, Knowledge Management, Performance Analytics, Automation
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Experience: 8+ years of experience with ITSM practice areas and 4+ years of ServiceNow platform experience
Salary: $105,600.00 - 181,500.00 per year
Type: Remote
Benefits: medical, dental, vision, a 401(k) plan and match, paid time off and much more

Provident Bank

Service Desk Analyst United States
Skills & Focus: IT support, helpdesk, Customer support, Troubleshooting, Windows 10/11, Office 365, Network troubleshooting, Active Directory, Remote support, MS Office
About the Company: A successful and highly regarded multi-billion-dollar bank serving New Jersey, Eastern Pennsylvania, and New York with a focus on community and employee engage…
Experience: 2 years related experience

Wiz

Solutions Support Engineer United States
Skills & Focus: technical support, customer experience, troubleshooting, debugging, networking, system administration, automation, cloud technologies, incident management, scripting
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses.
Experience: 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role

Prevail Legal

Remote Support Engineer United States
Skills & Focus: technical support, customer service, ticketing systems, troubleshooting, network standards, APIs, documentation, video conferencing, SQL, hardware debugging
About the Company: A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind pl…
Experience: 3+ years in technology support role: solution engineer, implementation engineer, or similar
Salary: up to $75,000 - $110,000
Type: Full-time
Benefits: Comprehensive Benefits plan including medical, dental, vision, 401(k) plans, PTO and company holidays, Generous Continu…

Anthology

Senior Technical Support Advisor United States
Skills & Focus: technical support, virtual contact center, customer inquiries, troubleshooting, ticketing system, technical issues, MacBook support, Windows 10, customer service, problem-solving
Salary: $15 an hour
Type: Full-time

Wiz

Solutions Support Engineer United States
Skills & Focus: technical support, debugging, cloud technologies, customer support, incident management, system administration, automation, scripting, collaboration, escalation
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role

Rapidsos

Technical Implementation Manager United States
Skills & Focus: Technical Implementation, VoIP, Deployment, Public Safety, Customer Relations, Project Management, Field Work, Infrastructure, Troubleshooting, Communication
About the Company: RapidSOS is an intelligent safety company that harnesses artificial and human intelligence to fuse life-saving data from 540M+ connected devices, apps, and sen…
Experience: 5+ years of experience in a field implementation, VoIP systems engineering, or technical project management role with on-site deployment responsibility
Salary: $90,000 - $125,000
Type: Full-time
Benefits: Competitive salary and benefits and equity participation, dynamic flexible and fun start-up work environment

Straighterline

Student Support Specialist United States
Skills & Focus: student support, customer service, issue resolution, student-centric support, SIS, course navigation, technical support, billing inquiries, academic issues, transcript requests
About the Company: StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals.

Datadog

Manager 2, Premier Support Engineering United States
Skills & Focus: Premier Support Engineering, technical support, client requests, troubleshoot, performance reviews, employee relations, product expertise, collaboration, escalations, people management
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Recharge

Technical Support United States
Skills & Focus: Technical Support, Customer Success, Ecommerce, Troubleshooting, Documentation, Best Practices, Customer Service, Communication, Problem Solving, Ticketing Platform
About the Company: Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to ea…
Experience: 2+ years of experience in technical customer support at a SaaS company, or similar
Salary: $64,000 - $67,500 USD
Type: Full-time
Benefits: Medical, dental and vision plans, Retirement plan with employer contribution, Flexible Time Off, Paid Parental Leave, M…

Firstech

Technical Support Analyst United States
Skills & Focus: support, software, applications, SQL, diagnose, troubleshoot, issues, development, scripts, monitor
About the Company: FirsTech provides financial technology solutions and services to support banking and financial institutions.
Experience: Minimum 1-year experience supporting web and Windows applications; 2+ years in SQL
Salary: $46k-$63k/year
Benefits: 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, insurance, wellness…

Ontic

Client Support Specialist United States
Skills & Focus: software support, client requests, help desk, technical issues, CRM software, data analysis, SaaS, ticketing systems, documentation, cross-functional
About the Company: Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Buil…
Experience: 2-4 years of experience providing Software support and/or Onboarding services
Salary: $65,000 - $75,000 a year
Type: Full-time
Benefits: Competitive Salary, Medical, Vision & Dental Benefits, 401k, Stock Options, HSA Contribution, Learning Stipend, Flexibl…

Actionet, Inc.

Backup/Recovery Engineer Jr. United States
Skills & Focus: Backup, Recovery, Engineer, IT, Cyber Security, Agile, Helpdesk, Client-server, Trouble tickets, System optimization
About the Company: ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications a…
Experience: 1 year of technical experience in IT
Type: Full-Time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…

Weee! Inc

Senior IT Specialist United States
Skills & Focus: IT support, networking, security systems, warehouse management, desktop support, server management, network troubleshooting, project coordination, IT infrastructure, SOP user manual
About the Company: Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable…
Experience: 8+ years of relevant work experience in IT and networking
Salary: $76,000 - $90,000
Type: Full-time
Benefits: Comprehensive health insurance package, including medical, dental, and vision; 401k, 4% company match; equity and bonus…