Last updated: 2025-05-22

98 Customer Success Manager jobs in Remote - United States.

Hiring now: Sr Customer Success Mgr @ Thanx, Customer Success Mgr @ Sword Heal, Customer Success Mgr I Re @ Flock Safe, Strategic Customer Succes @ Cresta, Customer Success Mgr Amer @ Remote, Sr Customer Success Mgr @ Synctera, Sr Mgr Customer Ops @ Benepass, Customer Success Mgr @ Bluecargo, Enterprise Billing Succes @ Prompt The, Partner Success Dir Key A @ Abridge.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (49) customer success (20) SaaS (17) Account Management (12) Retention (12) onboarding (10) Onboarding (10) project management (9) Project Management (9) customer experience (9)

📍 Locations

United States (98)

Thanx

Skills & Focus: Customer Success Management, data analysis, relationship building, technical solutions, Collaboration, project management, stakeholder management, C-Suite presentations, marketing plans, startup environments
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping them grow customer lifetime value with lifecycle marketing automations and in…
Experience: 5-7 years of software/B2B customer success management experience
Type: Full-time

Sword Health

Skills & Focus: Customer Success, onboarding, customer satisfaction, retention, revenue growth, strategic relationships, impactful results, account management, healthcare access, collaboration
About the Company: Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
Experience: Customer Success expertise, account management experience
Type: Full-time

Flock Safety

Skills & Focus: Customer Success, Community Safety, Public Safety Platform, Customer Relationships, Product Adoption, Stakeholder Engagement, Net Revenue Retention, Customer Feedback, Problem Resolution, Remote Work
About the Company: Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe, trusted by communities across the country to help solve and det…
Experience: 5+ years in customer success or account management
Salary: $119K + $29.8K Bonus and stock options
Type: Full-time
Benefits: Health benefits, parental leave, fertility and family benefits, mental health support, ERGs, stipends, and more.

Cresta

Skills & Focus: Customer Relationship Management, Customer Journey Optimization, Stakeholder Strategy, Renewal, Expansion, Data-Driven Decision Making, Collaboration, Account Management, Customer Advocacy, SaaS
About the Company: Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform com…
Experience: 4-6 years of Customer Success, Account Management or similar customer-facing roles in a SaaS or Contact Center environment
Type: Full-time
Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs, …

Remote

Skills & Focus: Customer Success, Onboarding, Customer retention, Global payroll, Global HR, Compliance, Remote work, Upselling, Cross-selling, Customer feedback
About the Company: Remote is a global HR platform that enables organizations to employ anyone, anywhere, compliantly, by handling global payroll, benefits, taxes, and compliance.
Salary: $29,100 USD to $60,000 USD
Type: Full-time

Synctera

Skills & Focus: Customer Success, Client Relationships, Strategic Partner, Engagement, Retention, Account Management, Onboarding, Training, Upsell, FinTech
About the Company: We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support…
Experience: 4+ years of experience in customer success, partner management, or strategic account management
Salary: USD: $115,000-$150,000 CAD: $110,000-$130,000
Type: Full-time
Benefits: 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents; Employer contribu…

Benepass

Skills & Focus: customer operations, implementation, technical account management, cross-functional teams, operational excellence, customer satisfaction, project management, SaaS, enterprise customer relationships, data-driven decision making
About the Company: At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longe…
Experience: 7+ years of experience in customer operations, implementation or technical account management roles; 3+ years of people management experience.
Salary: $140,000 to $170,000
Type: Full-time
Benefits: 95% coverage of medical, dental, and vision; $250 WFH setup; $150/month cell phone + internet; $100/month Wellness; No …

Bluecargo

Skills & Focus: customer success, logistics, technology, relationship management, customer engagement, onboarding, growth, expansion, data analysis, client-centric
About the Company: BlueCargo builds software for trucking companies to optimize their logistics processes, providing real-time information and solutions to enhance efficiency.
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO, performance-based bonus

Prompt Therapy Solutions, Inc

Skills & Focus: billing, customer success, medical billing, RCM, accounting, Excel, training, reporting, stakeholder relationship, workflow development
About the Company: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they se…
Experience: 5+ years in the medical billing industry, 2-3 years minimum of RCM leadership experience
Salary: $70K - $140K
Type: Full time
Benefits: Competitive salaries, Remote/hybrid environment, Potential equity compensation, Flexible PTO, Company-sponsored lunches…

Abridge

Skills & Focus: Partner Success, Customer Success, Health Systems, Clinicians, Technical Aptitude, CRM Software, Project Management, Communication Skills, Problem-Solving, Customer Experience
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Forma

Skills & Focus: Customer Success, Account Management, Communication Skills, Problem-Solving, Customer Experience, Stakeholder Management, Customer Feedback, Product Adoption, CRM, Collaboration
About the Company: Forma's flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice…
Experience: 2-5 years
Type: Full-time
Benefits: Remote-first working environment, Medical, dental and vision insurance plans, Employee wellness program, Home Productiv…

Ylopo, Llc

Skills & Focus: Onboarding, Client success, Leadership, Coaching, Support, Documentation, Team culture, Client training, Organizational skills, Real estate
About the Company: A rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful …
Experience: Previous experience in a support, training, customer service, Team Lead, or Manager role.
Salary: $75,000 to $80,000 + 40% Bonus
Type: Full-time
Benefits: medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); and a supportive group of people

Deel

Skills & Focus: Customer Success, Managing, Team Lead, B2B SaaS, Retention, Revenue Growth, Operational Efficiency, Data-Oriented, Multinational, Remote Team
About the Company: Deel is the all-in-one payroll and HR platform for global teams, designed to unlock global opportunity and improve compliance and efficiency for businesses and…
Experience: 3-5 years
Type: Full-time
Benefits: Stock grant opportunities, additional perks and benefits based on employment status and country, flexible remote work o…

Verra Mobility

Skills & Focus: Client Success, Customer Experience, Operational Improvements, Administrative Systems, Data Accuracy, Communication, Problem-Solving, Strategic Insight, Executive Support, Team Collaboration
About the Company: Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions that help the world move safely and easily. The company fosters th…
Experience: Extensive experience in program management, executive administration, or a similar role.
Type: Full-time

Moonhub

Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time
Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time

Vanta

Skills & Focus: Customer Success, Program Management, SaaS, automation, workflow, cross-functional, data-informed, engagement, metrics, enablement
About the Company: Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We started in 2018, in the wa…
Experience: 2–4 years in Program Management, Customer Success Operations, or Enablement

Sidetrade

Skills & Focus: sales enablement, training, SaaS, AI-powered, Order-to-Cash, cash flow, Gartner Magic Quadrant, sales process, learning management system, customer-centricity
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. It specializes in transforming the Order-to-Cash process for globa…

Paylocity

Skills & Focus: Client Satisfaction, Leadership, Customer Service, HCM Platform, Payroll Industry, Employee Engagement, Team Management, Process Improvement, Technology Proficiency, Retention
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for the modern workforce. The compan…
Experience: 2+ years of leadership experience in customer service/relationship roles
Salary: $74,000 - $115,000 per year plus bonus and stock options
Type: Full-time
Benefits: Medical, dental, vision, life, disability, 401(k) match, career development opportunities, and other perks.

Anteriad

Skills & Focus: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
About the Company: Anteriad is focused on innovating the way B2B marketers make data-driven business decisions.
Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.

Transcarent

Skills & Focus: Client Relationship Management, Retention Strategies, Account Management, Client Satisfaction, Data Analysis, Operational Excellence, Communication Skills, Problem-solving, Project Management, Process Improvement
About the Company: Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unma…

Aiwyn

Skills & Focus: Revenue Operations, Customer Success, Sales, Retention, Analytics, Customer Experience, Dashboards, Metrics, Project Management, Collaboration
About the Company: Aiwyn is transforming the way accounting firms streamline the entire revenue management lifecycle. Backed by top-tier investors (Bessemer, KKR & Revolution), w…
Experience: 4+ years in Revenue Operations, Customer Success Operations, or GTM strategy roles.
Type: Full-time
Benefits: Adventure travel stipend, Flexible PTO, World Class health benefits, Stock options, 401(k) matching

Auctane

Skills & Focus: customer success, eCommerce, SaaS, customer relationship management, retention strategies, shipping, technical expertise, account retention, cross-functional collaboration, performance indicators
About the Company: Auctane is dedicated to helping businesses deliver efficiently, regardless of their size, through innovative mailing and shipping solutions. It operates variou…
Experience: Two or more (2+) years experience managing a customer-facing team and four or more (4+) years relevant experience in customer success.
Salary: $110k base + $46k variable commission
Type: Remote
Benefits: Flex Time Off policy, 12 paid holidays, 401k employer matching, health and wellness plans, education reimbursement, gym…

Attentive

Skills & Focus: Go-To-Market strategy, business reviews, Sales Operations, customer experience, cross functional team, Enterprise Sales, Customer Success, strategic thinking, optimization, high-impact role
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement, enabling marketers to craft tailored journey…

Netapp

Skills & Focus: Customer Success, Cloud Consumption, Technical Advisor, Public Cloud, Hybrid Cloud, Customer Engagement, Consumption Models, Strategic Partner, Cloud Infrastructure, Data Services
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 7-10 years of overall experience in enterprise cloud software/infrastructure; at least 3+ years of experience in customer facing roles.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fi…

Certify

Skills & Focus: Client Success, Customer Satisfaction, Retention, Team Management, Performance Management, Strategic Initiatives, Cross-Functional Collaboration, Data-Driven, KPIs, Health Tech SaaS
About the Company: We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to p…
Type: Full-time
Benefits: 100% of health, dental, and vision insurance premiums covered for employees. Unlimited PTO policy with a mandatory mini…

Evenup

Skills & Focus: onboarding, customer success, SaaS, legaltech, project management, technical solutions, stakeholders, customer adoption, training, engagement
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans for you and your family; Flexible paid time off; 10 US observed h…

Wiz

Skills & Focus: cloud security, customer success, cybersecurity, leadership, cloud computing, deployment, customer experience, team management, strategic goals, risk management
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 10+ years of leadership experience, running blended teams in the cybersecurity, containers, and/or cloud computing markets.

Altera Digital Health Inc.

Skills & Focus: client success, healthcare IT, analytical skills, strategic roadmap planning, cross-functional teams, client relationships, regulatory preparedness, Voice of Customer, CRM tools, project management
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 4-7 years’ experience in a client success type role within the healthcare IT industry.
Salary: $75,000 - $90,000 USD
Type: Remote

Amplitude

Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Nielsen

Skills & Focus: Customer Success, Relationship Management, Ad-Tech, Data Analysis, Project Management, Customer Satisfaction, Communication Skills, Quality Management, Presentation Skills, Customer Engagement
About the Company: Nielsen is a global independent measurement and big data analytics company, passionate about powering a better media future by providing insights that drive cl…
Experience: 5+ years of experience working with Publishers in Ad-Tech or related field; 7+ years in an account manager role.
Salary: $51,000 - $192,000
Type: Full-time
Benefits: Health & wellness plans, 401(k) retirement with match, generous paid time off, discretionary incentive/bonus.

Ema

Skills & Focus: Customer Engagement, Onboarding, Product Adoption, Retention, Growth, Upselling, Cross-selling, Issue Resolution, Customer Advocacy, Metrics
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses.

Canonical

Skills & Focus: Customer Success, cloud computing, Linux OS, data applications, storage, networking, security, migration, IoT, agile methodologies
About the Company: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-so…
Experience: Minimum 5 years of work experience with a strong relation to IT.
Benefits: We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to me…

Remote

Skills & Focus: customer journey, client onboarding, relationship building, education, global HR, payroll management, customer feedback, problem-solving, technical scenarios, time management
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in Customer Success / Sales / Customer-facing implementation/onboarding roles ideally within a product and tech-focused environment.
Salary: $29,100 to $65,550 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Gitlab

Renewals Manager United States
Skills & Focus: customer retention, sales techniques, renewal process, B2B software sales, subscription management, customer experience, negotiation skills, Customer Success, DevOps, predictable retention rates
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Related sales or related customer experience (examples Account Management, Renewals Manager, Customer Success).
Salary: $59,500 - $105,000 USD
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, flexible paid time off, equity compensation, team member res…

Circle.So

Skills & Focus: Customer Success, Community Engagement, Product Adoption, Relationship Building, Account Management, Onboarding, Renewal, Retention, Customer Feedback, Process Improvement
About the Company: Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to gather their audien…
Experience: 4+ years in SaaS customer success or community management
Salary: $110,000 - $120,000 USD per year OTE (base + variable)
Type: Full-time
Benefits: Fully remote work, 35 days PTO, paid sabbatical after 5 years, medical coverage, parental leave, home office stipend, l…

Instrumentl

Account Manager United States
Skills & Focus: customer happiness, consultative sales, nonprofits, grant management, SaaS platform, customer success, upselling, collaboration, customer experience, fundraising goals
About the Company: We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and manage…
Type: Full-time

Impact.Com

Skills & Focus: Customer Success, Partnerships, Team Management, SaaS, Client Relations, Product Adoption, Process Improvement, Growth, Retention, Digital Marketing
About the Company: impact.com is a SaaS platform for managing and optimizing partnerships and collaborations.
Experience: 5+ years in Digital, Affiliate, or Performance Marketing; 3+ years managing teams
Salary: $130,000 - $140,000 per year plus variable commission and benefits
Type: Full-time
Benefits: Medical, Dental, Vision, PTO, Flexible work hours, Parental Leave, Technology Stipend, Industry Certification, Office a…

Northbeam

Skills & Focus: Customer Success, eCommerce, ad tech, stakeholder management, customer retention, data analytics, Hubspot, CRM tools, marketing-tech, ad buying
Experience: 3-5+ years in a Customer Success position, ideally touching eCommerce and ad tech

Meridianlink

Skills & Focus: Customer Success, Problem Resolution, Relationship Building, Industry Trends, Project Management, Customer Engagement, Software Adoption, Customer Satisfaction, Business Goals, Stakeholder Management
About the Company: MeridianLink provides a leading platform to help lenders and financial institutions optimize their operations and improve customer engagement.
Experience: 4-6 years
Type: Full-time

Intuit

Skills & Focus: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)
Type: Full-time
Benefits: Competitive compensation package with cash bonus, equity rewards and benefits.

Cadence

Skills & Focus: patient success, customer success, healthcare, team leadership, data analysis, team performance, coaching, project management, change management, remote monitoring
About the Company: At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact o…
Experience: 2+ years of managing a customer success team in the healthcare industry.
Salary: $65,000-$75,000
Type: Full-time
Benefits: Competitive salaries and quarterly incentives, Medical, dental, and vision insurance, TelaDoc (virtual primary care), C…

Conduit Tech

Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time

Colab Software

Skills & Focus: Customer Success, engineering, product adoption, revenue retention, C-Suite, customer experience, stakeholder engagement, analytical skills, communication skills, change management
About the Company: At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our product, CoLab, is the world’s first Design Engagement System (…
Experience: 3+ years experience managing large mid-market and/or enterprise accounts.
Benefits: competitive compensation, comprehensive benefits, and a strong dedication to work-life balance.

Hello Heart

Skills & Focus: client success, customer retention, healthcare, population health, digital health, account management, growth, renewals, customer relationships, healthtech
About the Company: Hello Heart is on a mission to change the way people care for their hearts, providing an app and connected heart monitor to help people track and manage their …
Experience: 4+ years of applicable customer success/account management experience in healthcare
Salary: $145,000.00 to $160,000.00
Type: Full-time

Sift

Skills & Focus: Customer Experience, Operations, Automation, Data Analysis, Program Management, Dashboarding, Cross-Functional Initiatives, Customer Success, Reporting, Process Improvement
About the Company: Sift is the AI-powered fraud platform securing digital trust for leading global businesses.
Experience: 3-5 years of experience in a CS Operations role or similar
Salary: Estimated Base Salary $106.7K – $144.4K
Type: Full time
Benefits: Competitive total compensation package, 401k plan, Medical, dental and vision coverage, Wellness reimbursement, Educati…

Finquery

Skills & Focus: Customer Success, Customer Partnership, Customer Satisfaction, Renewals, Contract Management, SaaS, Client Relations, Account Plans, Customer Engagement, CRM
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 1-2 years of customer success or account management experience in SaaS or software company
Salary: $37,500 - $75,000
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, great health benefits w…

Zscaler

Skills & Focus: Customer Success, team management, training, technical account management, cloud services, operational goals, customer requirements, consultative role, cybersecurity, SASE
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to m…
Experience: 7+ years experience in a consultative customer-facing role, 2+ years direct people management experience
Salary: $140,250 - $165,000 USD
Type: Full-time
Benefits: Various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education …

Sword Health

Enablement Manager United States
Skills & Focus: sales enablement, enterprise sales management, training programs, onboarding process, performance metrics, cross-functional collaboration, customer success, strategic positioning, competitive intelligence, sales objectives
About the Company: Sword Health is on a mission to free two billion people from pain through AI Care, impacting enterprises globally with innovative health solutions.
Experience: 7+ years
Salary: $112,352 - $168,080 a year
Type: Full Time
Benefits: Comprehensive health, dental and vision insurance, life and AD&D insurance, financial advisory services, supplemental i…

Leadventure

Skills & Focus: Customer Success, B2B sales, Digital Marketing, Customer relationships, Retention, Marketing solutions, Website traffic, Statistical data, CRM, Customer service
About the Company: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry ve…
Experience: 2+ years of Customer Service experience, 2+ years of experience in B2B sales, and 1+ year of Digital Marketing experience preferred.
Type: Full-time

Striim, Inc.

Skills & Focus: Customer Success, Onboarding, Relationship Management, Customer Advocacy, SaaS, Data Integration, Performance Tracking, Problem Resolution, Upsell, Communication
About the Company: Striim is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the…
Experience: 10+ years in a Customer Success or Account Management role
Salary: $180,000 - $200,000 USD
Type: Full-time
Benefits: Competitive salary and pre-IPO stock options; Comprehensive health care plans (medical, dental and vision); Retirement …

Clasp

Skills & Focus: partnership, onboarding, stakeholders, relationship-building, customer success, engagement, risk management, cross-functional, strategic, analytical
About the Company: Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and re…
Experience: Experience in account management, customer success, management consulting, or client/customer-facing roles.
Salary: $70,000 - $85,000 a year
Type: Full-time
Benefits: Health benefits (health, dental, & vision), 401k, Commuter benefits, Flexible PTO policy, Equity components

Postman

Skills & Focus: API platform, Customer Success, scalable account strategy, proactive portfolio management, cross-functional collaboration, continuous learning, customer insights, developer workflows, technical acumen, client engagement
About the Company: Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman helps…
Experience: 3+ years in Customer Success and a technical, customer-facing role
Benefits: Full medical coverage, flexible PTO, wellness reimbursement, monthly lunch stipend, creche allowance, team-building eve…

Boulevard Labs, Inc.

Skills & Focus: Enterprise Onboarding, Team Leadership, Customer Success, Process Development, High-Touch Engagement, Multi-Location Customers, Change Management, Strategic Communication, Problem Solving, SaaS Platforms
About the Company: Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Experience: 5+ years in enterprise onboarding, customer success, or implementation, with at least 2+ years leading a team in this segment.
Salary: $77,280 - $110,400 USD
Type: Full-time
Benefits: 401(k) match plus dental, medical, vision, and life insurance; flexible vacation day policy; fully remote work; family …

Overstory

Skills & Focus: customer success, onboarding, project management, relationship building, stakeholder communication, commercial growth, technical delivery, renew contracts, field visits, utility sector
About the Company: At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is …
Experience: 5+ years in a customer facing role
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Soci

Skills & Focus: Customer Success, SaaS, relationship management, product adoption, retention, business objectives, Cross-functional collaboration, customer engagement, metrics analysis, trusted advisor
About the Company: SOCi is one of the fastest growing technology companies in the country, ranking in the top tier of Inc 5000’s Fastest Growing Companies in America list for the…
Salary: $70,000 to $110,000
Type: Full-time
Benefits: Comprehensive Benefits Package including health insurance, wellness incentives, 401(k) plan with employer match, flexib…

Wiz

Renewal Manager United States
Skills & Focus: renewals, customer retention, expansion, business acumen, sales, renewal process, customer success, forecasting, client management, cross-functional collaboration
About the Company: Wiz is a company focused on cloud security, helping organizations secure cloud environments, trusted by security teams worldwide, with a record of success and …

Pie Insurance

Skills & Focus: customer service, billing, commercial insurance, stakeholder collaboration, problem-solving, policy management, communication, training, high-volume transactions, relationship building
About the Company: Pie Insurance's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. They leverage technology to tran…
Experience: 1+ years of customer service, administrative, or sales experience; 1+ years in a high-volume customer contact environment preferred; 1+ years of insurance industry experience required.
Salary: $20.50 - $22 USD
Type: Full-time
Benefits: Competitive cash compensation, equity, comprehensive health plans, generous PTO, 401k match, parental and caregiver lea…

Rentable

Skills & Focus: Customer Success, relationships, account health, upselling, product feedback, customer renewal, retention targets, business reviews, CRM system, collaboration
About the Company: We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for buildin…
Experience: A minimum of 2 years of Customer Success Management
Benefits: Competitive Compensation, Stock Options, Open Vacation Policy, Medical, Dental, and Vision Insurance, 100% paid Short-T…

Ashby

Skills & Focus: customer success, B2B SaaS, implementation, adoption, product expert, cross-functional stakeholders, communication skills, client engagement, data-driven, renewals
About the Company: Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. Our team is passionate about shaping and scaling an exceptional high…
Experience: At least two years of customer success experience in B2B SaaS.
Type: Full-time
Benefits: Unlimited PTO, 10-year exercise window for stock options, twelve weeks fully paid family leave in the US, education bud…

Ritual

Skills & Focus: CRM, Retention, customer lifecycle, subscriber experience, conversion, lifetime value, personalization, segmentation, omni-channel, customer experience
About the Company: Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started…

Deel

Skills & Focus: Customer Success Manager, strategic guidance, relationship building, data analysis, client advocacy, project management, operational feedback, risk identification, revenue growth, high-performance team
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. Our market-leading technolo…
Experience: 2+ years of experience
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities dependent on your role, employment status,…

Restaurant365

Skills & Focus: professional services, customer-focused, onboarding, service delivery, high-performance culture, forecasting, revenue, cross-functional collaboration, customer success, partnerships
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Toku

Skills & Focus: customer experience, process improvements, client retention, operational excellence, payroll, scalable strategies, client relationships, internal processes, client satisfaction, strategic partner
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: deep expertise in payroll—ideally with global exposure

Cohere Health

Skills & Focus: value-based care, inpatient care, client engagement, performance monitoring, cross-functional execution, strong communication, clinical roadmaps, business ownership mindset, account expansion, healthcare trends
About the Company: Cohere Health is illuminating healthcare for patients, their doctors, and everyone involved in a patient’s healthcare experience. Founded in August 2019, we ar…
Experience: 8–12 years of experience in client service or business operations roles within health tech, healthcare consulting, health plans, or other risk-bearing entities
Salary: $105,000 to $120,000 annually
Benefits: health insurance, 401k and bonus

1password

Skills & Focus: Revenue Operations, Sales, Marketing, Partnerships, Customer Success, Leadership, Performance, Systems, Tools, Insights
About the Company: 1Password is building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by en…

Distru

Skills & Focus: customer success, relationship management, account expansion, onboarding, education, solutions, product feedback, training, communication skills, SaaS
About the Company: Distru is the #1 ERP in the Cannabis Industry with $8B in sales processed through our platform. We are a fully remote and global team building a software platf…
Experience: 2+ year experience in the cannabis industry or adjacent industry i.e. supply chain, wine/beer, ERP, etc. is a major bonus
Salary: $80,000/year plus bonus
Type: Full-time
Benefits: Fully remote work environment. Competitive medical, dental and vision plan options for the employee and their dependent…

Tracksuit Limited

Skills & Focus: Customer Success, Team Leadership, Account Management, Growth, Customer Retention, Upsell, Customer Advocacy, Data Analysis, Marketing Insights, Branding
Salary: $175,000 - $215,000 a year
Type: Contract

Ping Identity

Skills & Focus: Customer Success, Enterprise Software, Account Management, Project Management, Customer Retention, Identity Management, Access Management, Technical Competency, Software Implementation, Team Leadership
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. Our intell…
Experience: At least 5 years of customer facing Enterprise Software experience.
Salary: $86,000 - $108,000 + variable pay
Type: Full-time
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Finquery

Skills & Focus: Customer Success, Revenue Growth, Client Onboarding, Relationship Management, Customer Retention, Data Analysis, Contract Negotiation, Customer Feedback, Expansion Opportunities, Mentoring
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 5+ years of customer success or account management experience in SaaS or software company
Salary: $71,000 - $125,750 a year
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, Great health benefits w…

Posthog

Skills & Focus: Customer Success, Technical Support, Product Analytics, Retention Strategies, Customer Relationships, Feedback Management, Product Usage, Revenue Data, Developer Tools, A/B Testing
About the Company: We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features.
Type: Full time
Benefits: Generous, transparent compensation and employee-friendly equity, unlimited time off, private medical insurance, pension…

Cloudflare

Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Customer.Io

Skills & Focus: customer success, account management, coaching, team leadership, relationship building, upselling, cross-selling, customer retention, performance evaluation, SaaS
About the Company: Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, sen…
Experience: 4+ years
Salary: $200,000 OTE
Type: Full-time
Benefits: Unlimited PTO, 16 weeks paid parental leave, 100% paid insurance premiums, 401k retirement matching, $1,500 annual heal…

Samsara

Skills & Focus: Customer Success, enterprise customers, strategic consulting, KPI targets, leadership, problem-solving, relationship building, enterprise SaaS, value realization, inclusive team environment
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years as an individual contributor within senior Customer Success, account management, or strategic consulting roles. 1+ years in a people manager or leadership role preferred.
Salary: $109,480 — $147,200 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Pindrop

Skills & Focus: customer relationships, product adoption, account management, customer advocacy, renewal execution, strategic account planning, customer satisfaction, fraud prevention, authentication solutions, C-Level relationships
About the Company: Pindrop is a technology company that develops cutting-edge authentication, fraud prevention, and deepfake detection solutions to provide seamless and secure di…
Experience: 5+ years of relevant experience with at least 3 years in a Customer Success Manager role
Salary: $115,000 - $145,000
Type: Full-time
Benefits: Competitive compensation including equity, unlimited PTO, health insurance, retirement plan, wellness program, and more.

Flock Safety

Skills & Focus: customer success, strategic accounts, stakeholder engagement, team leadership, Net Revenue Retention, onboarding, renewal, expansion, data analysis, community safety
About the Company: Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Their platform combines community data to help solve and deter …
Experience: 5+ years of customer-facing leadership experience, with 3+ years managing Enterprise-level Customer Success teams
Salary: $0 – $172K
Type: Full-time
Benefits: Flexible PTO, fully-paid health benefits, parental leave, fertility & family benefits, mental health benefits, caregive…

Bazaarvoice

Skills & Focus: client management, user-generated content, eCommerce, client satisfaction, risk mitigation, feature adoption, stakeholder communication, client success, metrics, software
About the Company: At Bazaarvoice, we create smart shopping experiences. We connect brands and retailers with consumers, harnessing user-generated content at a global scale. Our …
Experience: 3-5 years in an entry level account management or client-facing role
Salary: $55,000 - $60,000 a year
Type: Full-time

Skydio

Skills & Focus: Customer Success, implementation, adoption, retention, customer relationships, support, Public Safety, UAS, project management, Technical validation
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
Experience: Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Paid vacation time, sick leave, holiday pay, 401K savings plan, group health insurance.

Fattail (Part Of Chartbeat Inc.)

Skills & Focus: client success, platform, ad sales, revenue growth, client relationship, business reviews, technical support, product knowledge, customer retention, platform improvement
About the Company: FatTail is a leading software solutions provider in the online advertising market, offering platforms to streamline ad sales for publishers.
Salary: 50,000 - 65,000 annually GBP
Type: Full-time
Benefits: Comprehensive Health, Dental, and Vision Insurance; 401K with company match; Fully Paid Parental Leave; Phone and inter…

Visa

Skills & Focus: client success, product adoption, optimization, payment processing, client relationships, strategic partnership, client performance, automated tools, payment solutions, client experience
About the Company: Visa is a global payments technology company facilitating digital payments among consumers, merchants, financial institutions, and governments.
Type: Full-time

Gartner, Inc.

Skills & Focus: Client Success, account management, client engagement, onboarding, stakeholder collaboration, service delivery, business results, communication skills, critical thinking, influencing skills
About the Company: Gartner is a leading research and advisory company that provides expert analysis and bold ideas to help enterprise leaders and their teams succeed with their m…
Experience: 6+ months relevant professional and/or internship experience
Salary: 53,000 USD - 80,000 USD
Type: Full-time
Benefits: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leav…

Controlup

Skills & Focus: Customer Success, project manager, Fortune 50, customer lifecycle methodology, ROI, implementation, communication, prioritization, teamwork, IT administration
About the Company: ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our …
Experience: Strong communicator, leader, and project manager; experience managing relationships with Senior IT professionals, executive stakeholders, and adjacent business unit leaders.
Benefits: Fun and energetic company culture; opportunities for team-building travel; culture of transparency and curiosity.

Immutable

Skills & Focus: customer experience, revenue growth, customer retention, product delivery, B2B, post-sale lifecycle, activation, upsells, gaming studios, product-led growth
About the Company: Immutable is a global technology company, powering the leading platform for building games on Ethereum. Founded in 2018, it is one of the fastest Australian co…

Betterup

Skills & Focus: Customer Success, Project Management, Relationship Building, Strategic Consulting, Account Health, Value Delivery, Cross-functional Collaboration, Problem Solving, Public Sector, Stakeholder Management
About the Company: BetterUp is a company whose mission is human transformation, focusing on the employer/employee relationship and providing coaching and development experiences …
Salary: $107,000.00 – $161,000.00
Type: Full-time
Benefits: Access to BetterUp coaching; medical, dental, and vision insurance; flexible paid time off; learning and development st…

Attentive

Skills & Focus: Customer Success, Manager, Coaching, Retention, Account Health, Growth Initiatives, Cross-functional, Consultative Experiences, Partnerships, Product Health
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.

Tekmetric

Skills & Focus: Customer Onboarding, Customer Success, Team Management, Process Improvement, Training, Project Management, Customer Metrics, Communication, SaaS, Data-driven
About the Company: Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transpar…
Experience: 3-5 years of people management experience; 5+ years in customer success or account management in the SaaS industry.
Type: Full-time
Benefits: Healthcare Insurance, Flexible remote work, Generous PTO, Exceptional leave programs, Medical/Dental/Vision coverage, 4…

Minted

Skills & Focus: Customer Service, Management, Coaching, Performance Management, Data Literacy, Team Building, Customer Experience, Recruiting, High-touch Support, Operational Insights
About the Company: Minted is a marketplace that empowers a community of independent artists to sell and scale their work, fostering self-expression and connecting artists with a …
Experience: 4+ years customer service experience, 3+ years management experience
Salary: $83,082 - $109,046 (depending on location and experience)
Type: Full-time
Benefits: Medical, Dental, Vision, HSA, Paid Holidays, PTO, Sick Leave, Parental Leave, Wellbeing Apps, Gym Reimbursement, 401(k)…

Qumulo

Skills & Focus: customer success, onboarding, installation, retention, data management, cross-functional, communication skills, project management, problem-solving, account management
About the Company: Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud. With unstruct…

Modern Health

Skills & Focus: Client Success, Stakeholder Management, Product Adoption, Data Analysis, Strategic Consulting, HR Executives, Account Management, Consultative Recommendations, Cross-functional Collaboration, Mental Health Advocacy
About the Company: Modern Health is a mental health benefits platform for employers. We offer employees access to one-on-one, group, and self-serve digital resources for their em…
Experience: 10+ years of experience managing client relationships or selling to HR leaders
Salary: Zone 3 $145,800 - $182,250 USD
Type: Full-time
Benefits: Medical / Dental / Vision / Disability / Life Insurance, Flexible Spending Account (FSA), Generous Time Off, Parental L…

Onetrust

Skills & Focus: Privacy Management, Customer Success, Data Governance, Risk Management, Stakeholder Engagement, Technical Architecture, Consulting, Advisory, Solution Development, Integration
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 8+ years in a role within software consulting or related experience, 3-5 years of experience in a Privacy role
Salary: $108,750 - $163,125 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Egnyte

Skills & Focus: Customer Success, Strategic Accounts, Customer Satisfaction, Retention, Growth, Leadership, Team Management, Data Analysis, SaaS, Collaboration
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Salary: $150k - $175k annually
Type: Full-time
Benefits: Competitive salaries and comprehensive benefits, company equity depending on role and level, flexible hours and generou…

Celigo

Skills & Focus: Professional Services, SaaS, implementation, financial management, customer retention, pricing strategy, P&L ownership, cross-functional collaboration, operational efficiency, data-driven decision making
About the Company: Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-buil…
Experience: 10+ years in Professional Services, SaaS implementations, or consulting, with 5+ years leading teams.
Salary: $225,000 - $250,000
Benefits: 3-weeks of vacation, wellness days, and holidays; generous benefits package including parental leave; monthly tech stip…

Gitlab

Skills & Focus: customer satisfaction, post-sales, DevSecOps, AI, stakeholders, customer experience, deployment, workshops, performance indicators, Git
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Benefits: Benefits to support your health, finances, and well-being. All remote, asynchronous work environment, Flexible PTO, Tea…

Cyara

Skills & Focus: Customer Success, Client Relationships, Customer Experience, SaaS, Negotiation, Program Management, Analytical Skills, Cross-sell, Upsell, Stakeholder Engagement
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and ri…
Experience: 3+ years of experience in a Customer Success Role
Salary: $70,000 - $90,000 a year
Benefits: Flexible work environment, competitive compensation, and a results-oriented work culture.

Popl

Skills & Focus: Customer Success, Onboarding, Customer Retention, SaaS, Account Management, Relationship-building, Data-driven, Customer Education, Business Reviews, Problem-solving
About the Company: Popl AI-powered Lead capture & digital business cards for teams
Experience: 3+ years
Salary: $70K - $110K
Type: Full-time
Benefits: Fully remote, Competitive salary, Meaningful equity, Full insurance & benefits, Unlimited PTO, $250 / month wellness cr…

Ashby

Contract Manager United States
Skills & Focus: Contract Management, Customer Success, Renewal, Negotiation, Sales, Collaboration, Empathy, Problem-solving, Product Knowledge, Customer Retention
About the Company: We’re building the next generation of recruiting software and we’re starting with a suite of products that helps talent leaders, recruiters, and hiring manager…
Experience: Strong background in sales, customer success, and renewal management.
Salary: Competitive salary and equity.
Type: Full-time
Benefits: Unlimited PTO, fully paid family leave, health insurance, 10-year exercise window for stock options, education budget, …

Procore Technologies

Skills & Focus: Customer Success, Onboarding, Customer training, Platform onboarding, Customer data, Customer support, Webinars, Training content, Account management, Customer engagement
About the Company: Procore Technologies is building the software that builds the world, providing cloud-based construction management software.
Experience: 1+ years in Customer Success or Onboarding
Salary: $42,840 - $58,905 plus commission and equity
Type: Full-time
Benefits: Full range of benefits including paid time off, healthcare coverage, career development, and more.