Last updated: 2025-05-23

98 Customer Success Management jobs in Remote - United States.

Hiring now: Enterprise Billing Succes @ Prompt The, Regional Dir Customer Suc @ Hopskipdri, Customer Success Mgr @ Vimeo, Sr Enterprise Customer Su @ 6Sense, Customer Success And Onbo @ Salesape, Oem Success Mgr @ Tekion, Customer Success Mgr @ Bluecargo, Sr Customer Success Mgr @ Thanx, Dir Of Technical Account @ Airtable, Partner Success Dir Key A @ Abridge.Explore more at at kaamvaam.com

šŸ”„ Skills

Customer Success (46) customer success (25) SaaS (20) Retention (14) Account Management (12) Onboarding (12) Project Management (12) Communication Skills (12) Customer Engagement (12) Process Improvement (11)

šŸ“ Locations

United States (98)

Prompt Therapy Solutions, Inc

Skills & Focus: billing, customer success, medical billing, RCM, accounting, Excel, training, reporting, stakeholder relationship, workflow development
About the Company: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they se…
Experience: 5+ years in the medical billing industry, 2-3 years minimum of RCM leadership experience
Salary: $70K - $140K
Type: Full time
Benefits: Competitive salaries, Remote/hybrid environment, Potential equity compensation, Flexible PTO, Company-sponsored lunches…
Skills & Focus: billing, customer success, medical billing, RCM, accounting, Excel, training, reporting, stakeholder relationship, workflow development
About the Company: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they se…
Experience: 5+ years in the medical billing industry, 2-3 years minimum of RCM leadership experience
Salary: $70K - $140K
Type: Full time
Benefits: Competitive salaries, Remote/hybrid environment, Potential equity compensation, Flexible PTO, Company-sponsored lunches…

Hopskipdrive

Skills & Focus: Leadership Experience, Strategic Client Management, Retention & Loyalty Expertise, Data-Driven Decision Making, Onboarding & Implementation Oversight, Cross-Functional Collaboration, Process Improvement, Operational Rigor, Communication, Advocacy
About the Company: A technology company that connects kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. The company offers solutions for …
Experience: Minimum of 5+ years experience building, scaling, and leading high-performing Customer Success or strategic Account Management teams, preferably in a B2B environment.
Salary: 135,000-150,000 per year
Type: Full-time
Benefits: Flexible vacation, medical, dental, vision, and life insurance, 401(k), FSA, equity stock options.
Skills & Focus: Leadership Experience, Strategic Client Management, Retention & Loyalty Expertise, Data-Driven Decision Making, Onboarding & Implementation Oversight, Cross-Functional Collaboration, Process Improvement, Operational Rigor, Communication, Advocacy
About the Company: A technology company that connects kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. The company offers solutions for …
Experience: Minimum of 5+ years experience building, scaling, and leading high-performing Customer Success or strategic Account Management teams, preferably in a B2B environment.
Salary: 135,000-150,000 per year
Type: Full-time
Benefits: Flexible vacation, medical, dental, vision, and life insurance, 401(k), FSA, equity stock options.

Vimeo

Skills & Focus: Customer Success, SaaS, Video Technologies, Client Engagement, Business Outcomes, KPI Monitoring, Customer Satisfaction, Strategic Planning, Stakeholder Management, Data Storytelling
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 4+ years of customer success experience, preferably within a SaaS, media, or consulting organisation
Skills & Focus: Customer Success, SaaS, Video Technologies, Client Engagement, Business Outcomes, KPI Monitoring, Customer Satisfaction, Strategic Planning, Stakeholder Management, Data Storytelling
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 4+ years of customer success experience, preferably within a SaaS, media, or consulting organisation

6sense

Skills & Focus: Customer Success, Account Management, SaaS, Enterprise, Customer Relationships, Renewals, Upsell, B2B, ROI, Predictive Engine
About the Company: 6sense is a revenue platform aimed at revolutionizing how B2B organizations create revenue by predicting customer behavior and recommending engagement strategi…
Experience: 5+ years in Customer Success, Account Management, or Consulting; 3+ years in high-touch Enterprise Customer Success
Salary: $103,500.00 - $151,800.00
Type: Full-time
Benefits: Health insurance, life and disability insurance, 401K matching, paid holidays, self-care days, PTO
Skills & Focus: Customer Success, Account Management, SaaS, Enterprise, Customer Relationships, Renewals, Upsell, B2B, ROI, Predictive Engine
About the Company: 6sense is a revenue platform aimed at revolutionizing how B2B organizations create revenue by predicting customer behavior and recommending engagement strategi…
Experience: 5+ years in Customer Success, Account Management, or Consulting; 3+ years in high-touch Enterprise Customer Success
Salary: $103,500.00 - $151,800.00
Type: Full-time
Benefits: Health insurance, life and disability insurance, 401K matching, paid holidays, self-care days, PTO

Salesape

Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…
Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…

Tekion

OEM Success Manager United States
Skills & Focus: OEM Success Manager, dealer partners, enterprise solution, customer service, training, project management, communication, cross-functional collaboration, customer experience, data analysis
About the Company: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native…
Type: Full-time
Benefits: Competitive compensation and generous stock options, 100% employer-paid top-of-the-line medical, dental and vision cove…

Bluecargo

Skills & Focus: customer success, logistics, technology, relationship management, customer engagement, onboarding, growth, expansion, data analysis, client-centric
About the Company: BlueCargo builds software for trucking companies to optimize their logistics processes, providing real-time information and solutions to enhance efficiency.
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO, performance-based bonus
Skills & Focus: customer success, logistics, technology, relationship management, customer engagement, onboarding, growth, expansion, data analysis, client-centric
About the Company: BlueCargo builds software for trucking companies to optimize their logistics processes, providing real-time information and solutions to enhance efficiency.
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO, performance-based bonus

Thanx

Skills & Focus: Customer Success Management, data analysis, relationship building, technical solutions, Collaboration, project management, stakeholder management, C-Suite presentations, marketing plans, startup environments
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping them grow customer lifetime value with lifecycle marketing automations and in…
Experience: 5-7 years of software/B2B customer success management experience
Type: Full-time
Skills & Focus: Customer Success Management, data analysis, relationship building, technical solutions, Collaboration, project management, stakeholder management, C-Suite presentations, marketing plans, startup environments
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping them grow customer lifetime value with lifecycle marketing automations and in…
Experience: 5-7 years of software/B2B customer success management experience
Type: Full-time

Airtable

Skills & Focus: Technical Account Management, customer success, solution architecture, platform configuration, integration, SaaS, customer enablement, relationship management, data-informed decisions, program development
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 7+ years in technical support, customer success, or solution architecture roles, including at least 3+ years leading enterprise-facing TAM or Premium Support teams.
Benefits: Our total compensation package includes benefits and may include incentive compensation.

Abridge

Skills & Focus: Partner Success, Customer Success, Health Systems, Clinicians, Technical Aptitude, CRM Software, Project Management, Communication Skills, Problem-Solving, Customer Experience
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…
Skills & Focus: Partner Success, Customer Success, Health Systems, Clinicians, Technical Aptitude, CRM Software, Project Management, Communication Skills, Problem-Solving, Customer Experience
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Forma

Skills & Focus: Customer Success, Account Management, Communication Skills, Problem-Solving, Customer Experience, Stakeholder Management, Customer Feedback, Product Adoption, CRM, Collaboration
About the Company: Forma's flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice…
Experience: 2-5 years
Type: Full-time
Benefits: Remote-first working environment, Medical, dental and vision insurance plans, Employee wellness program, Home Productiv…
Skills & Focus: Customer Success, Account Management, Communication Skills, Problem-Solving, Customer Experience, Stakeholder Management, Customer Feedback, Product Adoption, CRM, Collaboration
About the Company: Forma's flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice…
Experience: 2-5 years
Type: Full-time
Benefits: Remote-first working environment, Medical, dental and vision insurance plans, Employee wellness program, Home Productiv…

Sidetrade

Skills & Focus: sales enablement, training, SaaS, AI-powered, Order-to-Cash, cash flow, Gartner Magic Quadrant, sales process, learning management system, customer-centricity
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. It specializes in transforming the Order-to-Cash process for globa…

Evenup

Skills & Focus: customer onboarding, SaaS, legaltech, product demonstrations, customer success, trial conversion, training sessions, stakeholder communication, project management, cross-functional collaboration
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piaiā„¢ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans, flexible paid time off, 401(k) for US-based employees, paid pare…
Skills & Focus: customer onboarding, SaaS, legaltech, product demonstrations, customer success, trial conversion, training sessions, stakeholder communication, project management, cross-functional collaboration
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piaiā„¢ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans, flexible paid time off, 401(k) for US-based employees, paid pare…

Paylocity

Skills & Focus: Client Satisfaction, Leadership, Customer Service, HCM Platform, Payroll Industry, Employee Engagement, Team Management, Process Improvement, Technology Proficiency, Retention
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for the modern workforce. The compan…
Experience: 2+ years of leadership experience in customer service/relationship roles
Salary: $74,000 - $115,000 per year plus bonus and stock options
Type: Full-time
Benefits: Medical, dental, vision, life, disability, 401(k) match, career development opportunities, and other perks.
Skills & Focus: Client Satisfaction, Leadership, Customer Service, HCM Platform, Payroll Industry, Employee Engagement, Team Management, Process Improvement, Technology Proficiency, Retention
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for the modern workforce. The compan…
Experience: 2+ years of leadership experience in customer service/relationship roles
Salary: $74,000 - $115,000 per year plus bonus and stock options
Type: Full-time
Benefits: Medical, dental, vision, life, disability, 401(k) match, career development opportunities, and other perks.

Shipbob

Skills & Focus: account management, expansion deals, collaboration, client relations, high-performance culture, contractual negotiations, communication, process management, team building, merchant experience
Skills & Focus: account management, expansion deals, collaboration, client relations, high-performance culture, contractual negotiations, communication, process management, team building, merchant experience

Anteriad

Skills & Focus: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
About the Company: Anteriad is focused on innovating the way B2B marketers make data-driven business decisions.
Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.
Skills & Focus: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
About the Company: Anteriad is focused on innovating the way B2B marketers make data-driven business decisions.
Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.

Netapp

Skills & Focus: Customer Success, Cloud Consumption, Technical Advisor, Public Cloud, Hybrid Cloud, Customer Engagement, Consumption Models, Strategic Partner, Cloud Infrastructure, Data Services
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 7-10 years of overall experience in enterprise cloud software/infrastructure; at least 3+ years of experience in customer facing roles.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fi…
Skills & Focus: Customer Success, Cloud Consumption, Technical Advisor, Public Cloud, Hybrid Cloud, Customer Engagement, Consumption Models, Strategic Partner, Cloud Infrastructure, Data Services
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 7-10 years of overall experience in enterprise cloud software/infrastructure; at least 3+ years of experience in customer facing roles.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fi…

Transcarent

Skills & Focus: Client Relationship Management, Retention Strategies, Account Management, Client Satisfaction, Data Analysis, Operational Excellence, Communication Skills, Problem-solving, Project Management, Process Improvement
About the Company: Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unma…
Skills & Focus: Client Relationship Management, Retention Strategies, Account Management, Client Satisfaction, Data Analysis, Operational Excellence, Communication Skills, Problem-solving, Project Management, Process Improvement
About the Company: Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unma…

Aiwyn

Skills & Focus: Revenue Operations, Customer Success, Sales, Retention, Analytics, Customer Experience, Dashboards, Metrics, Project Management, Collaboration
About the Company: Aiwyn is transforming the way accounting firms streamline the entire revenue management lifecycle. Backed by top-tier investors (Bessemer, KKR & Revolution), w…
Experience: 4+ years in Revenue Operations, Customer Success Operations, or GTM strategy roles.
Type: Full-time
Benefits: Adventure travel stipend, Flexible PTO, World Class health benefits, Stock options, 401(k) matching
Skills & Focus: Revenue Operations, Customer Success, Sales, Retention, Analytics, Customer Experience, Dashboards, Metrics, Project Management, Collaboration
About the Company: Aiwyn is transforming the way accounting firms streamline the entire revenue management lifecycle. Backed by top-tier investors (Bessemer, KKR & Revolution), w…
Experience: 4+ years in Revenue Operations, Customer Success Operations, or GTM strategy roles.
Type: Full-time
Benefits: Adventure travel stipend, Flexible PTO, World Class health benefits, Stock options, 401(k) matching

Vanta

Skills & Focus: Customer Success, Program Management, SaaS, automation, workflow, cross-functional, data-informed, engagement, metrics, enablement
About the Company: Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We started in 2018, in the wa…
Experience: 2–4 years in Program Management, Customer Success Operations, or Enablement
Skills & Focus: Customer Success, Program Management, SaaS, automation, workflow, cross-functional, data-informed, engagement, metrics, enablement
About the Company: Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We started in 2018, in the wa…
Experience: 2–4 years in Program Management, Customer Success Operations, or Enablement

Attentive

Skills & Focus: Go-To-Market strategy, business reviews, Sales Operations, customer experience, cross functional team, Enterprise Sales, Customer Success, strategic thinking, optimization, high-impact role
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement, enabling marketers to craft tailored journey…
Skills & Focus: Go-To-Market strategy, business reviews, Sales Operations, customer experience, cross functional team, Enterprise Sales, Customer Success, strategic thinking, optimization, high-impact role
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement, enabling marketers to craft tailored journey…

Auctane

Skills & Focus: customer success, eCommerce, SaaS, customer relationship management, retention strategies, shipping, technical expertise, account retention, cross-functional collaboration, performance indicators
About the Company: Auctane is dedicated to helping businesses deliver efficiently, regardless of their size, through innovative mailing and shipping solutions. It operates variou…
Experience: Two or more (2+) years experience managing a customer-facing team and four or more (4+) years relevant experience in customer success.
Salary: $110k base + $46k variable commission
Type: Remote
Benefits: Flex Time Off policy, 12 paid holidays, 401k employer matching, health and wellness plans, education reimbursement, gym…
Skills & Focus: customer success, eCommerce, SaaS, customer relationship management, retention strategies, shipping, technical expertise, account retention, cross-functional collaboration, performance indicators
About the Company: Auctane is dedicated to helping businesses deliver efficiently, regardless of their size, through innovative mailing and shipping solutions. It operates variou…
Experience: Two or more (2+) years experience managing a customer-facing team and four or more (4+) years relevant experience in customer success.
Salary: $110k base + $46k variable commission
Type: Remote
Benefits: Flex Time Off policy, 12 paid holidays, 401k employer matching, health and wellness plans, education reimbursement, gym…

Cadence

Skills & Focus: patient success, customer success, healthcare, team leadership, data analysis, team performance, coaching, project management, change management, remote monitoring
About the Company: At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact o…
Experience: 2+ years of managing a customer success team in the healthcare industry.
Salary: $65,000-$75,000
Type: Full-time
Benefits: Competitive salaries and quarterly incentives, Medical, dental, and vision insurance, TelaDoc (virtual primary care), C…
Skills & Focus: patient success, customer success, healthcare, team leadership, data analysis, team performance, coaching, project management, change management, remote monitoring
About the Company: At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact o…
Experience: 2+ years of managing a customer success team in the healthcare industry.
Salary: $65,000-$75,000
Type: Full-time
Benefits: Competitive salaries and quarterly incentives, Medical, dental, and vision insurance, TelaDoc (virtual primary care), C…

Sentilink

Skills & Focus: fraud, identity verification, customer success, enterprise accounts, risk solutions, onboarding, product updates, renewals, collaboration, client relationships
About the Company: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. They focus on iden…
Experience: 5-7 years as a Customer Success Manager or Account Manager (Bonus points if in the Fraud and/or Identity space!)
Salary: $130,000/year - $160,000/year base salary, additional annual bonus
Type: Full-time
Benefits: Employer paid group health insurance, 401(k) plan with employer match, Flexible paid time off, Home office stipend, and…
Skills & Focus: fraud, identity verification, customer success, enterprise accounts, risk solutions, onboarding, product updates, renewals, collaboration, client relationships
About the Company: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. They focus on iden…
Experience: 5-7 years as a Customer Success Manager or Account Manager (Bonus points if in the Fraud and/or Identity space!)
Salary: $130,000/year - $160,000/year base salary, additional annual bonus
Type: Full-time
Benefits: Employer paid group health insurance, 401(k) plan with employer match, Flexible paid time off, Home office stipend, and…

Conduit Tech

Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time

Intuit

Skills & Focus: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)
Type: Full-time
Benefits: Competitive compensation package with cash bonus, equity rewards and benefits.
Skills & Focus: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)
Type: Full-time
Benefits: Competitive compensation package with cash bonus, equity rewards and benefits.

Appomni

Skills & Focus: SaaS Security, Customer Success, Technical Account Management, API capabilities, Cloud security, Identity and Access Management, Cybersecurity, Customer retention, Product adoption, Relationship-building
About the Company: AppOmni, a leader in SaaS Security, helps customers achieve secure productivity with their applications. Security teams and owners can quickly detect and mitig…
Experience: 10-12+ years experience in customer success and/or technical account management in a SaaS organization
Salary: $141,146 - $194,076 USD
Type: Full-time
Benefits: Generous paid time off, paid company holidays, paid floating holidays, paid parental leave, paid sick time, health insu…

Morgan & Morgan

Skills & Focus: Client Engagement, Operations, management consulting, Client Success, Client Experience, data-driven, vendor management, email campaigns, communication, performance evaluation
About the Company: Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful.
Experience: 3+ years of work experience in management consulting or operations, ideally with exposure to Client Success or Client Experience teams
Benefits: For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, pa…

Verra Mobility

Skills & Focus: Client Success, Customer Experience, Operational Improvements, Administrative Systems, Data Accuracy, Communication, Problem-Solving, Strategic Insight, Executive Support, Team Collaboration
About the Company: Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions that help the world move safely and easily. The company fosters th…
Experience: Extensive experience in program management, executive administration, or a similar role.
Type: Full-time
Skills & Focus: Client Success, Customer Experience, Operational Improvements, Administrative Systems, Data Accuracy, Communication, Problem-Solving, Strategic Insight, Executive Support, Team Collaboration
About the Company: Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions that help the world move safely and easily. The company fosters th…
Experience: Extensive experience in program management, executive administration, or a similar role.
Type: Full-time

Deel

Skills & Focus: Customer Success, Managing, Team Lead, B2B SaaS, Retention, Revenue Growth, Operational Efficiency, Data-Oriented, Multinational, Remote Team
About the Company: Deel is the all-in-one payroll and HR platform for global teams, designed to unlock global opportunity and improve compliance and efficiency for businesses and…
Experience: 3-5 years
Type: Full-time
Benefits: Stock grant opportunities, additional perks and benefits based on employment status and country, flexible remote work o…
Skills & Focus: Customer Success, Managing, Team Lead, B2B SaaS, Retention, Revenue Growth, Operational Efficiency, Data-Oriented, Multinational, Remote Team
About the Company: Deel is the all-in-one payroll and HR platform for global teams, designed to unlock global opportunity and improve compliance and efficiency for businesses and…
Experience: 3-5 years
Type: Full-time
Benefits: Stock grant opportunities, additional perks and benefits based on employment status and country, flexible remote work o…

Ylopo, Llc

Skills & Focus: Onboarding, Client success, Leadership, Coaching, Support, Documentation, Team culture, Client training, Organizational skills, Real estate
About the Company: A rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful …
Experience: Previous experience in a support, training, customer service, Team Lead, or Manager role.
Salary: $75,000 to $80,000 + 40% Bonus
Type: Full-time
Benefits: medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); and a supportive group of people
Skills & Focus: Onboarding, Client success, Leadership, Coaching, Support, Documentation, Team culture, Client training, Organizational skills, Real estate
About the Company: A rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful …
Experience: Previous experience in a support, training, customer service, Team Lead, or Manager role.
Salary: $75,000 to $80,000 + 40% Bonus
Type: Full-time
Benefits: medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); and a supportive group of people

Moonhub

Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time
Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time
Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time

Northbeam

Skills & Focus: Customer Success, eCommerce, ad tech, stakeholder management, customer retention, data analytics, Hubspot, CRM tools, marketing-tech, ad buying
Experience: 3-5+ years in a Customer Success position, ideally touching eCommerce and ad tech
Skills & Focus: Customer Success, eCommerce, ad tech, stakeholder management, customer retention, data analytics, Hubspot, CRM tools, marketing-tech, ad buying
Experience: 3-5+ years in a Customer Success position, ideally touching eCommerce and ad tech

Impact.Com

Skills & Focus: Customer Success, Partnerships, Team Management, SaaS, Client Relations, Product Adoption, Process Improvement, Growth, Retention, Digital Marketing
About the Company: impact.com is a SaaS platform for managing and optimizing partnerships and collaborations.
Experience: 5+ years in Digital, Affiliate, or Performance Marketing; 3+ years managing teams
Salary: $130,000 - $140,000 per year plus variable commission and benefits
Type: Full-time
Benefits: Medical, Dental, Vision, PTO, Flexible work hours, Parental Leave, Technology Stipend, Industry Certification, Office a…
Skills & Focus: Customer Success, Partnerships, Team Management, SaaS, Client Relations, Product Adoption, Process Improvement, Growth, Retention, Digital Marketing
About the Company: impact.com is a SaaS platform for managing and optimizing partnerships and collaborations.
Experience: 5+ years in Digital, Affiliate, or Performance Marketing; 3+ years managing teams
Salary: $130,000 - $140,000 per year plus variable commission and benefits
Type: Full-time
Benefits: Medical, Dental, Vision, PTO, Flexible work hours, Parental Leave, Technology Stipend, Industry Certification, Office a…

Procore

Skills & Focus: Project Management, Public Sector, Customer Success, SaaS, Professional Services, Team Leadership, Client Relationships, Service Delivery, KPIs, Process Optimization
Experience: 7+ years in customer success and service support roles, 2+ years in Public Sector client support, 4+ years leading teams
Skills & Focus: Project Management, Public Sector, Customer Success, SaaS, Professional Services, Team Leadership, Client Relationships, Service Delivery, KPIs, Process Optimization
Experience: 7+ years in customer success and service support roles, 2+ years in Public Sector client support, 4+ years leading teams

Ema

Skills & Focus: Customer Engagement, Onboarding, Product Adoption, Retention, Growth, Upselling, Cross-selling, Issue Resolution, Customer Advocacy, Metrics
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses.
Skills & Focus: Customer Engagement, Onboarding, Product Adoption, Retention, Growth, Upselling, Cross-selling, Issue Resolution, Customer Advocacy, Metrics
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses.

Circle.So

Skills & Focus: Customer Success, Community Engagement, Product Adoption, Relationship Building, Account Management, Onboarding, Renewal, Retention, Customer Feedback, Process Improvement
About the Company: Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to gather their audien…
Experience: 4+ years in SaaS customer success or community management
Salary: $110,000 - $120,000 USD per year OTE (base + variable)
Type: Full-time
Benefits: Fully remote work, 35 days PTO, paid sabbatical after 5 years, medical coverage, parental leave, home office stipend, l…
Skills & Focus: Customer Success, Community Engagement, Product Adoption, Relationship Building, Account Management, Onboarding, Renewal, Retention, Customer Feedback, Process Improvement
About the Company: Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to gather their audien…
Experience: 4+ years in SaaS customer success or community management
Salary: $110,000 - $120,000 USD per year OTE (base + variable)
Type: Full-time
Benefits: Fully remote work, 35 days PTO, paid sabbatical after 5 years, medical coverage, parental leave, home office stipend, l…

Canonical

Skills & Focus: Customer Success, cloud computing, Linux OS, data applications, storage, networking, security, migration, IoT, agile methodologies
About the Company: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-so…
Experience: Minimum 5 years of work experience with a strong relation to IT.
Benefits: We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to me…
Skills & Focus: Customer Success, cloud computing, Linux OS, data applications, storage, networking, security, migration, IoT, agile methodologies
About the Company: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-so…
Experience: Minimum 5 years of work experience with a strong relation to IT.
Benefits: We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to me…

Remote

Skills & Focus: customer journey, client onboarding, relationship building, education, global HR, payroll management, customer feedback, problem-solving, technical scenarios, time management
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in Customer Success / Sales / Customer-facing implementation/onboarding roles ideally within a product and tech-focused environment.
Salary: $29,100 to $65,550 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…
Skills & Focus: customer journey, client onboarding, relationship building, education, global HR, payroll management, customer feedback, problem-solving, technical scenarios, time management
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in Customer Success / Sales / Customer-facing implementation/onboarding roles ideally within a product and tech-focused environment.
Salary: $29,100 to $65,550 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Gitlab

Renewals Manager United States
Skills & Focus: customer retention, sales techniques, renewal process, B2B software sales, subscription management, customer experience, negotiation skills, Customer Success, DevOps, predictable retention rates
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Related sales or related customer experience (examples Account Management, Renewals Manager, Customer Success).
Salary: $59,500 - $105,000 USD
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, flexible paid time off, equity compensation, team member res…
Renewals Manager United States
Skills & Focus: customer retention, sales techniques, renewal process, B2B software sales, subscription management, customer experience, negotiation skills, Customer Success, DevOps, predictable retention rates
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Related sales or related customer experience (examples Account Management, Renewals Manager, Customer Success).
Salary: $59,500 - $105,000 USD
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, flexible paid time off, equity compensation, team member res…

Meridianlink

Skills & Focus: Customer Success, Problem Resolution, Relationship Building, Industry Trends, Project Management, Customer Engagement, Software Adoption, Customer Satisfaction, Business Goals, Stakeholder Management
About the Company: MeridianLink provides a leading platform to help lenders and financial institutions optimize their operations and improve customer engagement.
Experience: 4-6 years
Type: Full-time
Skills & Focus: Customer Success, Problem Resolution, Relationship Building, Industry Trends, Project Management, Customer Engagement, Software Adoption, Customer Satisfaction, Business Goals, Stakeholder Management
About the Company: MeridianLink provides a leading platform to help lenders and financial institutions optimize their operations and improve customer engagement.
Experience: 4-6 years
Type: Full-time

Instrumentl

Account Manager United States
Skills & Focus: customer happiness, consultative sales, nonprofits, grant management, SaaS platform, customer success, upselling, collaboration, customer experience, fundraising goals
About the Company: We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and manage…
Type: Full-time
Account Manager United States
Skills & Focus: customer happiness, consultative sales, nonprofits, grant management, SaaS platform, customer success, upselling, collaboration, customer experience, fundraising goals
About the Company: We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and manage…
Type: Full-time

Evenup

Skills & Focus: onboarding, customer success, SaaS, legaltech, project management, technical solutions, stakeholders, customer adoption, training, engagement
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piaiā„¢ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans for you and your family; Flexible paid time off; 10 US observed h…
Skills & Focus: onboarding, customer success, SaaS, legaltech, project management, technical solutions, stakeholders, customer adoption, training, engagement
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piaiā„¢ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans for you and your family; Flexible paid time off; 10 US observed h…

Certify

Skills & Focus: Client Success, Customer Satisfaction, Retention, Team Management, Performance Management, Strategic Initiatives, Cross-Functional Collaboration, Data-Driven, KPIs, Health Tech SaaS
About the Company: We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to p…
Type: Full-time
Benefits: 100% of health, dental, and vision insurance premiums covered for employees. Unlimited PTO policy with a mandatory mini…
Skills & Focus: Client Success, Customer Satisfaction, Retention, Team Management, Performance Management, Strategic Initiatives, Cross-Functional Collaboration, Data-Driven, KPIs, Health Tech SaaS
About the Company: We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to p…
Type: Full-time
Benefits: 100% of health, dental, and vision insurance premiums covered for employees. Unlimited PTO policy with a mandatory mini…

Nielsen

Skills & Focus: Customer Success, Relationship Management, Ad-Tech, Data Analysis, Project Management, Customer Satisfaction, Communication Skills, Quality Management, Presentation Skills, Customer Engagement
About the Company: Nielsen is a global independent measurement and big data analytics company, passionate about powering a better media future by providing insights that drive cl…
Experience: 5+ years of experience working with Publishers in Ad-Tech or related field; 7+ years in an account manager role.
Salary: $51,000 - $192,000
Type: Full-time
Benefits: Health & wellness plans, 401(k) retirement with match, generous paid time off, discretionary incentive/bonus.
Skills & Focus: Customer Success, Relationship Management, Ad-Tech, Data Analysis, Project Management, Customer Satisfaction, Communication Skills, Quality Management, Presentation Skills, Customer Engagement
About the Company: Nielsen is a global independent measurement and big data analytics company, passionate about powering a better media future by providing insights that drive cl…
Experience: 5+ years of experience working with Publishers in Ad-Tech or related field; 7+ years in an account manager role.
Salary: $51,000 - $192,000
Type: Full-time
Benefits: Health & wellness plans, 401(k) retirement with match, generous paid time off, discretionary incentive/bonus.

Altera Digital Health Inc.

Skills & Focus: client success, healthcare IT, analytical skills, strategic roadmap planning, cross-functional teams, client relationships, regulatory preparedness, Voice of Customer, CRM tools, project management
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 4-7 years’ experience in a client success type role within the healthcare IT industry.
Salary: $75,000 - $90,000 USD
Type: Remote
Skills & Focus: client success, healthcare IT, analytical skills, strategic roadmap planning, cross-functional teams, client relationships, regulatory preparedness, Voice of Customer, CRM tools, project management
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 4-7 years’ experience in a client success type role within the healthcare IT industry.
Salary: $75,000 - $90,000 USD
Type: Remote

Amplitude

Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…
Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Sift

Skills & Focus: Customer Experience, Operations, Automation, Data Analysis, Program Management, Dashboarding, Cross-Functional Initiatives, Customer Success, Reporting, Process Improvement
About the Company: Sift is the AI-powered fraud platform securing digital trust for leading global businesses.
Experience: 3-5 years of experience in a CS Operations role or similar
Salary: Estimated Base Salary $106.7K – $144.4K
Type: Full time
Benefits: Competitive total compensation package, 401k plan, Medical, dental and vision coverage, Wellness reimbursement, Educati…

Finquery

Skills & Focus: Customer Success, Customer Partnership, Customer Satisfaction, Renewals, Contract Management, SaaS, Client Relations, Account Plans, Customer Engagement, CRM
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 1-2 years of customer success or account management experience in SaaS or software company
Salary: $37,500 - $75,000
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, great health benefits w…
Skills & Focus: Customer Success, Customer Partnership, Customer Satisfaction, Renewals, Contract Management, SaaS, Client Relations, Account Plans, Customer Engagement, CRM
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 1-2 years of customer success or account management experience in SaaS or software company
Salary: $37,500 - $75,000
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, great health benefits w…

Wiz

Skills & Focus: cloud security, customer success, cybersecurity, leadership, cloud computing, deployment, customer experience, team management, strategic goals, risk management
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 10+ years of leadership experience, running blended teams in the cybersecurity, containers, and/or cloud computing markets.
Skills & Focus: cloud security, customer success, cybersecurity, leadership, cloud computing, deployment, customer experience, team management, strategic goals, risk management
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 10+ years of leadership experience, running blended teams in the cybersecurity, containers, and/or cloud computing markets.