Last updated: 2025-05-22

95 Customer Onboarding And Success jobs in Remote - United States.

Hiring now: Sr Customer Success Mgr @ Thanx, Customer Success Mgr I Re @ Flock Safe, Customer Success Mgr Amer @ Remote, Sr Customer Success Mgr @ Synctera, Customer Success Mgr @ Bluecargo, Partner Success Dir Key A @ Abridge, Dir Of Customer Onboardin @ Deel, Loan Processor @ Tomo, Onboarding Success Mgr Te @ Ylopo, Client Solutions Exec @ Setpoint.Explore more at at kaamvaam.com

šŸ”„ Skills

Customer Success (36) project management (22) onboarding (20) Onboarding (17) SaaS (17) Project Management (14) Account Management (12) customer success (12) Product Adoption (9) Retention (9)

šŸ“ Locations

United States (95)

Thanx

Skills & Focus: Customer Success Management, data analysis, relationship building, technical solutions, Collaboration, project management, stakeholder management, C-Suite presentations, marketing plans, startup environments
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping them grow customer lifetime value with lifecycle marketing automations and in…
Experience: 5-7 years of software/B2B customer success management experience
Type: Full-time

Flock Safety

Skills & Focus: Customer Success, Community Safety, Public Safety Platform, Customer Relationships, Product Adoption, Stakeholder Engagement, Net Revenue Retention, Customer Feedback, Problem Resolution, Remote Work
About the Company: Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe, trusted by communities across the country to help solve and det…
Experience: 5+ years in customer success or account management
Salary: $119K + $29.8K Bonus and stock options
Type: Full-time
Benefits: Health benefits, parental leave, fertility and family benefits, mental health support, ERGs, stipends, and more.

Remote

Skills & Focus: Customer Success, Onboarding, Customer retention, Global payroll, Global HR, Compliance, Remote work, Upselling, Cross-selling, Customer feedback
About the Company: Remote is a global HR platform that enables organizations to employ anyone, anywhere, compliantly, by handling global payroll, benefits, taxes, and compliance.
Salary: $29,100 USD to $60,000 USD
Type: Full-time

Synctera

Skills & Focus: Customer Success, Client Relationships, Strategic Partner, Engagement, Retention, Account Management, Onboarding, Training, Upsell, FinTech
About the Company: We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support…
Experience: 4+ years of experience in customer success, partner management, or strategic account management
Salary: USD: $115,000-$150,000 CAD: $110,000-$130,000
Type: Full-time
Benefits: 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents; Employer contribu…

Bluecargo

Skills & Focus: customer success, logistics, technology, relationship management, customer engagement, onboarding, growth, expansion, data analysis, client-centric
About the Company: BlueCargo builds software for trucking companies to optimize their logistics processes, providing real-time information and solutions to enhance efficiency.
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO, performance-based bonus

Abridge

Skills & Focus: Partner Success, Customer Success, Health Systems, Clinicians, Technical Aptitude, CRM Software, Project Management, Communication Skills, Problem-Solving, Customer Experience
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Deel

Skills & Focus: Global Payroll Implementation, Client Engagement, Project Management, Team Leadership, Continuous Improvement, Payroll Solutions, Multinational Clients, Payroll Regulations, Compliance Standards, Microsoft Office Suite
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. We deliver the best product…
Experience: 7+ years of experience in global payroll, with at least 5 years in a leadership or managerial role overseeing payroll system implementations
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities dependent on your role, employment status …

Tomo

Loan Processor United States
Skills & Focus: loan processing, mortgage, customer experience, pipeline management, pre-underwriting, documentation, collaboration, service level objectives, process improvements, customer centricity
About the Company: Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven c…
Experience: 2+ years experience of mortgage loan processing specifically purchase transactions
Salary: $65,000 - $75,000 USD
Type: Full-time
Benefits: Equity ownership: All teammates receive stock options, Competitive compensation and benefits, Coaching and mentorship

Ylopo, Llc

Skills & Focus: Onboarding, Client success, Leadership, Coaching, Support, Documentation, Team culture, Client training, Organizational skills, Real estate
About the Company: A rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful …
Experience: Previous experience in a support, training, customer service, Team Lead, or Manager role.
Salary: $75,000 to $80,000 + 40% Bonus
Type: Full-time
Benefits: medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); and a supportive group of people

Deel

Skills & Focus: Customer Success, Managing, Team Lead, B2B SaaS, Retention, Revenue Growth, Operational Efficiency, Data-Oriented, Multinational, Remote Team
About the Company: Deel is the all-in-one payroll and HR platform for global teams, designed to unlock global opportunity and improve compliance and efficiency for businesses and…
Experience: 3-5 years
Type: Full-time
Benefits: Stock grant opportunities, additional perks and benefits based on employment status and country, flexible remote work o…

Setpoint

Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Ing Bank

Skills & Focus: customer experience, digital trends, customer feedback, UX Research, gap analysis, features, user acceptance testing, agile, stakeholder management, project management
About the Company: A major global financial institution offering banking services across various sectors.
Type: Full-time

Salesape

Skills & Focus: Client Onboarding, Domain Management, CRM Configuration, Email Setup, Technical Support, Integration, Webhooks, Data Integration, Technical Challenges, Client Communication
About the Company: SalesApe is one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs. The comp…
Type: Full-time

Paylocity

Skills & Focus: Client Satisfaction, Leadership, Customer Service, HCM Platform, Payroll Industry, Employee Engagement, Team Management, Process Improvement, Technology Proficiency, Retention
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for the modern workforce. The compan…
Experience: 2+ years of leadership experience in customer service/relationship roles
Salary: $74,000 - $115,000 per year plus bonus and stock options
Type: Full-time
Benefits: Medical, dental, vision, life, disability, 401(k) match, career development opportunities, and other perks.

Transamerica

Skills & Focus: retirement plans, onboarding, client management, project plans, compliance, communication, relationship management, financial advisors, installations, conversion
About the Company: Transamerica offers insurance, retirement, and investment solutions to help people improve their financial situations. With millions of customers and employees…
Experience: Five years in the financial services industry, including client management and installations/conversions.
Salary: $82,000 - $92,000
Type: Full-time
Benefits: Competitive Pay, Bonus for Eligible Employees, Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimburs…

Certify

Skills & Focus: Client Success, Customer Satisfaction, Retention, Team Management, Performance Management, Strategic Initiatives, Cross-Functional Collaboration, Data-Driven, KPIs, Health Tech SaaS
About the Company: We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to p…
Type: Full-time
Benefits: 100% of health, dental, and vision insurance premiums covered for employees. Unlimited PTO policy with a mandatory mini…

Evenup

Skills & Focus: onboarding, customer success, SaaS, legaltech, project management, technical solutions, stakeholders, customer adoption, training, engagement
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piaiā„¢ to reduce manual ef…
Experience: 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries.
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans for you and your family; Flexible paid time off; 10 US observed h…

Ema

Skills & Focus: Customer Engagement, Onboarding, Product Adoption, Retention, Growth, Upselling, Cross-selling, Issue Resolution, Customer Advocacy, Metrics
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses.

Remote

Skills & Focus: customer journey, client onboarding, relationship building, education, global HR, payroll management, customer feedback, problem-solving, technical scenarios, time management
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in Customer Success / Sales / Customer-facing implementation/onboarding roles ideally within a product and tech-focused environment.
Salary: $29,100 to $65,550 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Circle.So

Skills & Focus: Customer Success, Community Engagement, Product Adoption, Relationship Building, Account Management, Onboarding, Renewal, Retention, Customer Feedback, Process Improvement
About the Company: Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to gather their audien…
Experience: 4+ years in SaaS customer success or community management
Salary: $110,000 - $120,000 USD per year OTE (base + variable)
Type: Full-time
Benefits: Fully remote work, 35 days PTO, paid sabbatical after 5 years, medical coverage, parental leave, home office stipend, l…

Impact.Com

Skills & Focus: Customer Success, Partnerships, Team Management, SaaS, Client Relations, Product Adoption, Process Improvement, Growth, Retention, Digital Marketing
About the Company: impact.com is a SaaS platform for managing and optimizing partnerships and collaborations.
Experience: 5+ years in Digital, Affiliate, or Performance Marketing; 3+ years managing teams
Salary: $130,000 - $140,000 per year plus variable commission and benefits
Type: Full-time
Benefits: Medical, Dental, Vision, PTO, Flexible work hours, Parental Leave, Technology Stipend, Industry Certification, Office a…

Meridianlink

Skills & Focus: Customer Success, Problem Resolution, Relationship Building, Industry Trends, Project Management, Customer Engagement, Software Adoption, Customer Satisfaction, Business Goals, Stakeholder Management
About the Company: MeridianLink provides a leading platform to help lenders and financial institutions optimize their operations and improve customer engagement.
Experience: 4-6 years
Type: Full-time

Logicgate

Skills & Focus: Implementation, Customer Success, Risk Management, GRC, Consulting, Project Management, SaaS, Training, Onboarding, Relationship Management
About the Company: LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming bu…
Experience: 2+ years of experience in GRC Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role
Salary: $65,000- $75,000 per year + variable + equity + benefits
Type: Full-time
Benefits: Competitive salary, variable compensation (bonus), equity, health and wellness benefits, generous PTO, 12 Annual Compan…

Conduit Tech

Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time

Wonderschool

Skills & Focus: onboarding, customer service, account management, technology, education, CRM, Hubspot, childcare, provider support, growth
About the Company: Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes as well as in the gove…
Experience: 3+ years of onboarding, customer service, or account management experience in the technology or education space

Colab Software

Skills & Focus: Customer Success, engineering, product adoption, revenue retention, C-Suite, customer experience, stakeholder engagement, analytical skills, communication skills, change management
About the Company: At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our product, CoLab, is the world’s first Design Engagement System (…
Experience: 3+ years experience managing large mid-market and/or enterprise accounts.
Benefits: competitive compensation, comprehensive benefits, and a strong dedication to work-life balance.

Apollo.Io

Skills & Focus: sales enablement, onboarding programs, training content, sales methodologies, data-driven strategies, cross-functional collaboration, sales performance, enablement roadmap, project management, stakeholder engagement
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, providing sales and marketi…
Experience: 6+ years of experience in Sales/GTM Enablement, preferably in SaaS or enterprise software.
Type: Full-time

Enablecomp

Skills & Focus: implementation, project management, healthcare, data integration, client onboarding, timelines, risk management, communication, collaboration, process improvement
About the Company: EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its u…
Experience: 4+ years in healthcare implementation and/or technical project management
Type: Full-Time

Deel

Skills & Focus: Project Management, Client Onboarding, PrismHR Software, Cross-Functional Collaboration, Data Migration, Quality Assurance, Client Relationship Management, Continuous Improvement, Payroll Implementation, HR Service Environment
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over thr…
Experience: 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.
Type: Full-time
Benefits: Provided computer equipment tailored to your role, stock grant opportunities, additional perks and benefits based on em…

Striim, Inc.

Skills & Focus: Customer Success, Onboarding, Relationship Management, Customer Advocacy, SaaS, Data Integration, Performance Tracking, Problem Resolution, Upsell, Communication
About the Company: Striim is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the…
Experience: 10+ years in a Customer Success or Account Management role
Salary: $180,000 - $200,000 USD
Type: Full-time
Benefits: Competitive salary and pre-IPO stock options; Comprehensive health care plans (medical, dental and vision); Retirement …

Clasp

Skills & Focus: partnership, onboarding, stakeholders, relationship-building, customer success, engagement, risk management, cross-functional, strategic, analytical
About the Company: Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and re…
Experience: Experience in account management, customer success, management consulting, or client/customer-facing roles.
Salary: $70,000 - $85,000 a year
Type: Full-time
Benefits: Health benefits (health, dental, & vision), 401k, Commuter benefits, Flexible PTO policy, Equity components

Deel

Skills & Focus: Customer Onboarding, B2B SaaS, Project Management, HR, Payroll, Finance, Communication Skills, Problem Solving, Attention to Detail, Adaptability
About the Company: Deel is the all-in-one payroll and HR platform for global teams, designed to unlock global opportunity for every person, team, and business.
Experience: 3+ years in a customer onboarding role supporting a B2B SaaS product, particularly in HR, Payroll, and Finance domains.
Type: Full-time
Benefits: Stock grant opportunities dependent on your role, employment status and location; additional perks and benefits based o…

Overjet

Skills & Focus: AI, dental, customer, technical, implementation, onboarding, communication, problem-solving, collaboration, remote
About the Company: Overjet is the world-leader in dental AI, leveraging AI-powered technology to transform and enhance customer workflows in dentistry.

Boulevard Labs, Inc.

Skills & Focus: Enterprise Onboarding, Team Leadership, Customer Success, Process Development, High-Touch Engagement, Multi-Location Customers, Change Management, Strategic Communication, Problem Solving, SaaS Platforms
About the Company: Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Experience: 5+ years in enterprise onboarding, customer success, or implementation, with at least 2+ years leading a team in this segment.
Salary: $77,280 - $110,400 USD
Type: Full-time
Benefits: 401(k) match plus dental, medical, vision, and life insurance; flexible vacation day policy; fully remote work; family …

Overstory

Skills & Focus: customer success, onboarding, project management, relationship building, stakeholder communication, commercial growth, technical delivery, renew contracts, field visits, utility sector
About the Company: At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is …
Experience: 5+ years in a customer facing role
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Soci

Skills & Focus: Customer Success, SaaS, relationship management, product adoption, retention, business objectives, Cross-functional collaboration, customer engagement, metrics analysis, trusted advisor
About the Company: SOCi is one of the fastest growing technology companies in the country, ranking in the top tier of Inc 5000’s Fastest Growing Companies in America list for the…
Salary: $70,000 to $110,000
Type: Full-time
Benefits: Comprehensive Benefits Package including health insurance, wellness incentives, 401(k) plan with employer match, flexib…

Alphasense

Skills & Focus: customer service, operational excellence, B2B SaaS, management experience, hiring, onboarding, KPI, SLA, Zendesk, Salesforce
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: Three to five years previous management experience
Salary: $92,000 - $110,000 USD
Type: Full-time
Benefits: Equity and a generous benefits program.

Assured

Skills & Focus: customer experience, implementation, technical issues, enterprise customers, project management, APIs, JSON, white glove service, fast-paced environment, venture-backed startup
About the Company: Assured is on a mission to modernize insurance, focusing on claims processing with software solutions for large insurers.
Experience: Relevant work experience supporting enterprise customers with a complex product.
Salary: Competitive Compensation: Enjoy a competitive salary and equity package!
Type: Full-time
Benefits: Comprehensive Health Care, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Family Leave, Financial W…
Skills & Focus: customer experience, implementation, technical issues, enterprise customers, project management, APIs, JSON, white glove service, fast-paced environment, venture-backed startup
About the Company: Assured is on a mission to modernize insurance, focusing on claims processing with software solutions for large insurers.
Experience: Relevant work experience supporting enterprise customers with a complex product.
Salary: Competitive Compensation: Enjoy a competitive salary and equity package!
Type: Full-time
Benefits: Comprehensive Health Care, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Family Leave, Financial W…

Logicmanager

Skills & Focus: Risk Management Software, Customer Enablement, Onboarding, Advisor Team, Data Analysis, Strategic Thinking, Effective Communication, Internal Risk Management Programs, Customer Satisfaction, Environmental, Social, Governance (ESG)
About the Company: LogicManager leads the Risk Management Software industry, with outstanding feedback from our customers on G2. From navigating the See-Through Economy to champi…
Type: Full-time
Benefits: Great Place to WorkĀ® designation, focus on work-life balance, transparency, and collaboration

Setpoint

Skills & Focus: fintech, debt capital markets, clients, analytical skills, problem-solving, Excel, onboarding, operational processes, legal agreements, customer communication
About the Company: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it …
Experience: 4-7 years of FP&A, asset backed lending or debt capital market experience
Salary: $95,000 - $150,000
Type: Full-time
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Convera

Skills & Focus: Sales Enablement, onboarding programs, B2B sales, cross-functional teams, training modalities, project management, knowledge gaps, performance metrics, Highspot, collaboration
About the Company: Convera is the largest non-bank B2B cross-border payments company in the world, leveraging decades of industry expertise and technology-led payment solutions t…
Experience: 6-8 years
Type: Full-time
Benefits: Competitive salary plus commission, paid holidays, flexible work approach, career growth opportunities, paid volunteeri…

Toku

Skills & Focus: customer experience, process improvements, client retention, operational excellence, payroll, scalable strategies, client relationships, internal processes, client satisfaction, strategic partner
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: deep expertise in payroll—ideally with global exposure

Transcarent

Skills & Focus: implementation, project management, client communication, healthcare, project planning, client relationship, guidance, satisfaction, onboarding, execution
About the Company: Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidan…

Highlevel

Skills & Focus: Customer Success, Implementation, Software, Webinars, Migration, Onboarding, Account Management, Customer Satisfaction, Technical Support, Platform Integration
About the Company: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform empowering marketing agencies, entrepreneurs, and businesses to elevate their d…
Type: Full-Time

Omada Health

Skills & Focus: lead, customer services, operational efficiency, team management, performance reviews, cross-functional, collaborative culture, process improvement, project management, client relationships
About the Company: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s …
Salary: $109,664 - $137,100
Type: Full-time
Benefits: Competitive salary with generous annual cash bonus, Stock options, Remote first work from home culture, Flexible Time O…

Distru

Skills & Focus: customer success, relationship management, account expansion, onboarding, education, solutions, product feedback, training, communication skills, SaaS
About the Company: Distru is the #1 ERP in the Cannabis Industry with $8B in sales processed through our platform. We are a fully remote and global team building a software platf…
Experience: 2+ year experience in the cannabis industry or adjacent industry i.e. supply chain, wine/beer, ERP, etc. is a major bonus
Salary: $80,000/year plus bonus
Type: Full-time
Benefits: Fully remote work environment. Competitive medical, dental and vision plan options for the employee and their dependent…

Tracksuit Limited

Skills & Focus: Customer Success, Team Leadership, Account Management, Growth, Customer Retention, Upsell, Customer Advocacy, Data Analysis, Marketing Insights, Branding
Salary: $175,000 - $215,000 a year
Type: Contract

Hightouch

Skills & Focus: customer success, project management, technical solutions, adoption, onboarding, communication, collaboration, troubleshooting, problem solving, data utilization
About the Company: Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies trust Hightouch to power their growth. We pioneered the Composab…
Experience: 5-10 years

Finquery

Skills & Focus: Customer Success, Revenue Growth, Client Onboarding, Relationship Management, Customer Retention, Data Analysis, Contract Negotiation, Customer Feedback, Expansion Opportunities, Mentoring
About the Company: FinQuery is revolutionizing accounting automation and contract management. As the only provider offering a single platform for complete visibility into lease a…
Experience: 5+ years of customer success or account management experience in SaaS or software company
Salary: $71,000 - $125,750 a year
Type: Full-time
Benefits: Flexible PTO (including 11 holidays and your birthday off), 401(k) plan with employer matching, Great health benefits w…

Cloudflare

Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Samsara

Skills & Focus: Customer Success, enterprise customers, strategic consulting, KPI targets, leadership, problem-solving, relationship building, enterprise SaaS, value realization, inclusive team environment
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years as an individual contributor within senior Customer Success, account management, or strategic consulting roles. 1+ years in a people manager or leadership role preferred.
Salary: $109,480 — $147,200 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Pindrop

Skills & Focus: customer relationships, product adoption, account management, customer advocacy, renewal execution, strategic account planning, customer satisfaction, fraud prevention, authentication solutions, C-Level relationships
About the Company: Pindrop is a technology company that develops cutting-edge authentication, fraud prevention, and deepfake detection solutions to provide seamless and secure di…
Experience: 5+ years of relevant experience with at least 3 years in a Customer Success Manager role
Salary: $115,000 - $145,000
Type: Full-time
Benefits: Competitive compensation including equity, unlimited PTO, health insurance, retirement plan, wellness program, and more.

Daybreak Health

Skills & Focus: Project Management, Client Support, SaaS, Technical Onboarding, Product Configuration, Customer Success, Data Analysis, Remote Work, School District Launches, Technical Troubleshooting
About the Company: Daybreak Health is creating a world where every young person benefits from mental health support. We provide tech-enabled mental health care to kids ages 5-19 …
Salary: 60,000 - 62,000 USD
Type: Full-time
Benefits: Medical, Dental, Vision, 401k, remote-first working environment, parental leave, unlimited PTO with an enforced minimum…

Clearco

Skills & Focus: revenue enablement, sales training, B2B, fintech, e-commerce, SaaS, sales methodologies, project management, CRM, enablement metrics
About the Company: Clearco is the non-dilutive working capital solution for e-commerce businesses in the United States. Clearco’s unique Invoice Funding product allows companies …
Experience: 7+ years of experience in revenue enablement, sales training, or related roles, with at least 3+ years in a leadership capacity
Type: Full time
Benefits: Competitive salary and incentives, comprehensive health and dental insurance, RRSP / 401k matching, work-from-home stip…

Fattail (Part Of Chartbeat Inc.)

Skills & Focus: client success, platform, ad sales, revenue growth, client relationship, business reviews, technical support, product knowledge, customer retention, platform improvement
About the Company: FatTail is a leading software solutions provider in the online advertising market, offering platforms to streamline ad sales for publishers.
Salary: 50,000 - 65,000 annually GBP
Type: Full-time
Benefits: Comprehensive Health, Dental, and Vision Insurance; 401K with company match; Fully Paid Parental Leave; Phone and inter…

Gartner, Inc.

Skills & Focus: Client Success, account management, client engagement, onboarding, stakeholder collaboration, service delivery, business results, communication skills, critical thinking, influencing skills
About the Company: Gartner is a leading research and advisory company that provides expert analysis and bold ideas to help enterprise leaders and their teams succeed with their m…
Experience: 6+ months relevant professional and/or internship experience
Salary: 53,000 USD - 80,000 USD
Type: Full-time
Benefits: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leav…

Controlup

Skills & Focus: Customer Success, project manager, Fortune 50, customer lifecycle methodology, ROI, implementation, communication, prioritization, teamwork, IT administration
About the Company: ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our …
Experience: Strong communicator, leader, and project manager; experience managing relationships with Senior IT professionals, executive stakeholders, and adjacent business unit leaders.
Benefits: Fun and energetic company culture; opportunities for team-building travel; culture of transparency and curiosity.

Snowflake

Skills & Focus: customer onboarding, data architecture, data analytics, SQL, cloud technology, customer success, project management, sentiment analysis, automation outreach, technical support
About the Company: Snowflake is a cloud-based data-warehousing company that aims to build the future of the AI Data Cloud.
Experience: Experience working with database technology and hands-on experience with SQL required.
Salary: $99.1K – $137.8K
Type: Full time
Benefits: For specific benefits information, refer to the Snowflake Careers Site.

Attentive

Skills & Focus: Customer Success, Manager, Coaching, Retention, Account Health, Growth Initiatives, Cross-functional, Consultative Experiences, Partnerships, Product Health
About the Company: Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.

Tekmetric

Skills & Focus: Customer Onboarding, Customer Success, Team Management, Process Improvement, Training, Project Management, Customer Metrics, Communication, SaaS, Data-driven
About the Company: Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transpar…
Experience: 3-5 years of people management experience; 5+ years in customer success or account management in the SaaS industry.
Type: Full-time
Benefits: Healthcare Insurance, Flexible remote work, Generous PTO, Exceptional leave programs, Medical/Dental/Vision coverage, 4…

Qumulo

Skills & Focus: customer success, onboarding, installation, retention, data management, cross-functional, communication skills, project management, problem-solving, account management
About the Company: Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud. With unstruct…

Modern Health

Skills & Focus: Client Success, Stakeholder Management, Product Adoption, Data Analysis, Strategic Consulting, HR Executives, Account Management, Consultative Recommendations, Cross-functional Collaboration, Mental Health Advocacy
About the Company: Modern Health is a mental health benefits platform for employers. We offer employees access to one-on-one, group, and self-serve digital resources for their em…
Experience: 10+ years of experience managing client relationships or selling to HR leaders
Salary: Zone 3 $145,800 - $182,250 USD
Type: Full-time
Benefits: Medical / Dental / Vision / Disability / Life Insurance, Flexible Spending Account (FSA), Generous Time Off, Parental L…

Microblink

Solution Engineer United States
Skills & Focus: SaaS, solutions consulting, enterprise, onboarding, customer success, implementation, technical solutions, APIs, system integration, identity verification
About the Company: Microblink is an AI company specializing in computer vision, dedicated to building innovative products and tools that help create a secure, fraud-free digital …
Experience: 7–10+ years in SaaS enterprise environments
Salary: $140,000 to $150,000 USD
Type: Full-time
Benefits: Unlimited PTO, flexible work arrangements, equity, region-specific benefits tailored to location.

Cyara

Skills & Focus: Customer Success, Client Relationships, Customer Experience, SaaS, Negotiation, Program Management, Analytical Skills, Cross-sell, Upsell, Stakeholder Engagement
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and ri…
Experience: 3+ years of experience in a Customer Success Role
Salary: $70,000 - $90,000 a year
Benefits: Flexible work environment, competitive compensation, and a results-oriented work culture.

Remote

Team Leader United States
Skills & Focus: management, team dynamics, product development, hiring processes, onboarding, feedback, guidance, coaching, frontend, backend
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Managed an engineering team of at least 2 people.
Salary: USD 73,150 to USD 164,600
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Popl

Skills & Focus: Customer Success, Onboarding, Customer Retention, SaaS, Account Management, Relationship-building, Data-driven, Customer Education, Business Reviews, Problem-solving
About the Company: Popl AI-powered Lead capture & digital business cards for teams
Experience: 3+ years
Salary: $70K - $110K
Type: Full-time
Benefits: Fully remote, Competitive salary, Meaningful equity, Full insurance & benefits, Unlimited PTO, $250 / month wellness cr…

Fundraise Up

Skills & Focus: presales, implementation, SaaS, customer satisfaction, revenue growth, project management, technical demonstrations, custom solution design, team management, KPI tracking
About the Company: At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation …
Experience: 8-10+ years of experience in implementations, solution engineering, technical sales, or similar roles in SaaS environments.
Salary: $196,000 - $210,000
Type: Full-time
Benefits: 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days, 401(k) plan with compan…

Procore Technologies

Skills & Focus: Customer Success, Onboarding, Customer training, Platform onboarding, Customer data, Customer support, Webinars, Training content, Account management, Customer engagement
About the Company: Procore Technologies is building the software that builds the world, providing cloud-based construction management software.
Experience: 1+ years in Customer Success or Onboarding
Salary: $42,840 - $58,905 plus commission and equity
Type: Full-time
Benefits: Full range of benefits including paid time off, healthcare coverage, career development, and more.

Revolutionparts

Skills & Focus: Customer Experience, eCommerce, Sales, Consultative Skills, Product Adoption, Onboarding, Customer Advocacy, Relationship Building, Customer-centric, Strategic Consultant
About the Company: RevolutionParts is a pioneering force in the automotive eCommerce realm, committed to technology, top-notch customer service, and a profound understanding of t…

Msci Llc

Skills & Focus: Sustainability, Climate, Project Management, Client Engagement, Data Delivery, Financial Services, Process Improvement, Communication, Automation, Organization
About the Company: MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Experience: Minimum 2 years of experience in Project Management and Client engagement management
Benefits: Competitive benefits programs tailored to your location, including health and wellbeing support

Skydio

Skills & Focus: Customer Success, Implementation, Adoption, Project Management, Technical Validation, Customer Relationships, Support, Proactive Engagement, Renewals, Expansion
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, combining expertise in artificial intelligence, hardware and software product…
Salary: $103,500 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including health insura…

Nisc

Skills & Focus: software implementations, customer service, application support, data accuracy, project management, communication skills, training, software application, problem-solving, multitasking
About the Company: NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission i…
Type: Hybrid

Rapidai

Skills & Focus: customer success, healthcare, onboarding, product launches, Rapid software platform, training, support, workflow optimization, data analysis, collaboration
About the Company: RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. RapidAI is empowering physicians to make faster deci…
Type: Full-time

Rocket Money

Skills & Focus: customer experience, bill negotiation, team performance management, coaching, mentoring, process improvements, standard operating procedure, training documentation, B2C technology, customer service
About the Company: Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their f…
Experience: You have at least 3 years of experience in a customer service, or relevant role
Salary: $50,000 - $65,000/year + bonus + benefits
Type: Full-time
Benefits: Health, Dental & Vision Plans, Life Insurance, Long/Short Term Disability, Competitive Pay, 401k Matching, Team Member …

Scale Army

Skills & Focus: Client Onboarding, Client Segmentation, Upsell Strategy, Client Check-ins, High-Level Business Discussions, Ad-hoc Meetings, Kick-Off Calls, Upsell Roadmaps, Business Acumen, Problem-Solving
Experience: 3-5 years
Type: Full-time
Benefits: Competitive salary and benefits; flexible, fully remote role; opportunity to work with a diverse team; room for growth …

Klaviyo

Skills & Focus: training, product releases, system changes, learning, communication, system onboarding, project management, collaboration, soft skills, product lifecycle
About the Company: Klaviyo is a CRM platform built for B2C businesses, offering marketing automation, analytics, data platform, and customer engagement solutions.
Experience: 8+ years in a consulting, professional services, or learning and development role

The Start Up

Start Up Lead United States
Skills & Focus: site start-up, activation readiness strategy, milestone planning, risk mitigation, stakeholder communication, client meetings, project management, oversight, training sessions, cross-functional activities
About the Company: The Start Up (SU) Lead is an expert in global site start-up activities and is accountable for the execution of the site start-up strategy and planning.
Experience: 5 years or more in start up, ideally with SU Lead or PM experience in either a CRO or pharmaceutical/ biotech industry or equivalent.
Type: Full-time

Eulerity

Skills & Focus: Customer Success, Support, Team Management, Onboarding, Adoption, Franchise Businesses, Metrics, Data-driven, Customer Engagement, Cross-Functional Collaboration
About the Company: Eulerity is an innovative marketing automation AI platform built to help multi-location enterprises streamline and optimize their digital advertising efforts. …
Experience: 5+ years
Salary: $80,000 - $105,000
Type: Full-time
Benefits: Comprehensive benefits including Medical, Dental, Vision Insurance, Summer Fridays, Unlimited PTO, Commuter benefits, 4…

Scale To Win

Skills & Focus: Client Success, team management, data analysis, client engagement, process optimization, quality metrics, product knowledge, CRM systems, strategic oversight, collaborative culture
About the Company: Scale to Win is a fully remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bern…
Experience: 5+ years of experience coaching and developing high-performing teams, ideally in a client-facing role.
Salary: $130,000 yearly base salary
Type: Full-time
Benefits: Ten paid company holidays, two floating holidays, and a week-and-a-half-long holiday break at the end of the year. Gene…

Boulevard Labs, Inc.

Skills & Focus: onboarding, customer service, project management, data ingestion, customer satisfaction, collaboration, technical aptitude, organizational skills, high EQ, SaaS experience
About the Company: Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Experience: 1-3 years of experience in tech support, training, operations or customer success
Salary: $65,000 + 10% bonus
Type: Full-time
Benefits: 401(k) match, dental, medical, vision, and life insurance, flexible vacation day policy, work from home stipend, family…

Atomic

Skills & Focus: Product Management, onboarding experience, user experience, feature roadmap, stakeholders, conversion metrics, module experience, product quality, data driven, business acumen
About the Company: We are a fast-growing, mission-driven company powering the expansion of financial services and wealth creation globally. We build critical financial infrastruc…
Experience: 8+ years of Product Management experience in a high-growth environment

Trella Health

Skills & Focus: Customer Success, Account Management, SaaS, Healthcare, Client Success, Data Analysis, Retention, Business Challenges, Onboarding, Customer Experience
About the Company: Trella Health provides unmatched, actionable market intelligence to post-acute care and value-based care providers of all sizes. Our industry leading analytics…
Experience: Prior experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment, and experience within the healthcare tech industry is highly preferred.
Salary: Competitive Salary & Bonus Plans
Type: Full-time
Benefits: Health, Dental, Vision & Voluntary Benefits, 401k Retirement Savings, Unlimited PTO & 10 Paid Holidays, Flexible Work H…

Synack

Skills & Focus: customer success, account management, cyber security, bilingual, customer retention, risk management, success plans, technical presentations, customer advocacy, data analytics
About the Company: Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and ga…
Experience: At least 5-7 years account management and/or customer success experience in the Cyber Security Industry or Technology Industry
Salary: $120,000 - $160,000

Sift

Skills & Focus: Customer Success Management, Account Management, Customer Support, SaaS, Fraud, Technical Acumen, Project Management, Customer Advocacy, Data-driven Metrics, APIs
About the Company: Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data …
Experience: 5+ years experience in a Customer Success Manager role or similar role
Benefits: Competitive total compensation package, 401k plan, Medical, dental and vision coverage, Wellness reimbursement, Educati…

Seso

Skills & Focus: Payroll Implementation, Customer Success, Data Integrity, Tax Configuration, Project Management, Client Advocacy, Auditing, Process Design, Systems Scaling, Interpersonal Skills
About the Company: Seso is addressing the back-office issues faced by American farmers by modernizing their workforce management processes through an innovative HR platform.
Experience: 3+ years experience in payroll implementation management
Salary: $75,000 - $125,000/yr
Type: Full-time

Xplor

Skills & Focus: payments solutions, partner onboarding, project management, integration options, business models, go to market strategies, communication, self-service, certification, marketing opportunities
About the Company: Xplor offers a complete range of payment solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation.
Salary: $65,000 to $75,000
Type: Full-time
Benefits: May be eligible for monthly bonus

Canonical

Skills & Focus: Customer Success, Ubuntu, open source, customer experience, onboarding, documentation, campaigns, stakeholder engagement, risk identification, problem solving
About the Company: Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Experience: Customer-facing experience
Salary: Geographical location, experience, and performance based (annual compensation review)
Type: Full-time
Benefits: Distributed work environment, personal learning and development budget, annual compensation review, recognition rewards…

Colibri

Skills & Focus: Customer Success, B2B clients, Learning Management System, Onboarding, Product usage, Best practices, Client training needs, Attention to detail, Customer experience, Training administrators
About the Company: Colibri is one of the pioneers of online professional education, introducing some of the first web-based professional education courses in 2001. Today, the com…

Smarterdx

Skills & Focus: Customer Success, Account Management, Healthcare, Project Management, Relationship Building, Communication Skills, Implementation, Monitoring Performance, Customer Feedback, Revenue Cycle
About the Company: SmarterDx is focused on ensuring a positive experience for their health system clients by developing strong relationships and providing exceptional support.
Experience: 8-10+ years experience working in customer success or account management with hospital and/or health system clients
Salary: $155K to $185K base salary + equity incentives
Type: Remote
Benefits: Medical, Dental & Vision, One Medical Membership, Paid Parental Leave, Remote-First Team, Unlimited PTO & 10 Holidays, …

Restaurant365

Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…
Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Remote

Team Leader United States
Skills & Focus: team management, product development, hiring processes, onboarding, team dynamics, feedback, guidance, coaching, frontend, backend
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Extensive experience with Frontend (React, JS, ES6 and Jest) or Backend (Elixir/Phoenix); Managed an engineering team of at least 2 people.
Salary: USD 73,150 to USD 164,600
Type: Full-time
Benefits: work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Chronosphere

Skills & Focus: professional services, team leadership, customer success, solution architects, implementation engineers, playbooks, customer onboarding, technical expertise, automation, reference designs
About the Company: Chronosphere is the observability platform built for control in the modern, containerized world. It empowers customers to focus on data and insights by reducin…
Experience: 10+ years of technology experience; 5+ years managing professional services or solutions engineering teams
Salary: $174K
Type: Full-time
Benefits: Healthcare, dental, vision, parental planning, mental health benefits, 401(k), unlimited paid time off, 11 paid company…