Last updated: 2025-05-22

13 Technical Support jobs in Remote - Mexico.

Hiring now: Technical Support Engr Mo @ Samsara, Application Support Engr @ Silmc Serv, Generalist Support Analys @ Vonage, Technical Support Rep @ Siteline T, Technical Support Spec @ Audinate, Cloud Support Engr @ Bentley Sy, Tech Customer Support @ Hack The B, Customer Support Rep @ Highlevel.Explore more at at kaamvaam.com

🔥 Skills

Technical Support (5) customer support (5) Troubleshooting (4) SaaS (3) Knowledge Base (3) troubleshooting (3) Documentation (2) Bilingual (2) Application Support (2) technical support (2)

📍 Locations

Mexico (13)
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Samsara

Technical Support Engineer - Mobile applications Mexico
Skills & Focus: Technical Support, Customer Service, Troubleshooting, IoT, Mobile Applications, SaaS, Documentation, Knowledge Base, Engineering, Bilingual
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interne…
Experience: 5-8 years
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Silmc - Servicios Integrados De Lealtad, Mercadotecnia Y Comunicación, S.A.P.I. De C.V.

Application Support Engineer Mexico
Skills & Focus: Application Support, Platform Engineering, Fintech, AWS, Troubleshooting, SQL, NoSQL, Java, Spring framework, Problem-solving
Experience: 1-2 years of experience in application support or related fields.

Vonage

Generalist Support Analyst Mexico
Skills & Focus: admin support, customer support, cross functional teams, problem solver, B2B communication, multi-tasking, data analysis, JIRA, Zendesk, Salesforce
About the Company: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communicati…
Type: Full-time
API/SDK Product Support Specialist Mexico
Skills & Focus: technical support, product support, customer success, APIs, SDKs, telecommunications, SaaS, voIP, WebRTC, troubleshooting
About the Company: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communicati…
Experience: 5-7 years in technical support, product support, customer success or technical account management roles within the Telecommunications or SAAS sectors

Samsara

Supervisor, Customer Support Mexico
Skills & Focus: customer support, leadership, coaching, team management, escalation, training, performance management, customer satisfaction, bilingual, problem-solving
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, providing IoT data solutions to improve the safety, efficiency, and sustainability of operations in …
Experience: 1-3 years of leadership experience in a high-volume contact center support environment.
Type: Full-time
Benefits: Competitive total compensation, employee-led remote and flexible working, health benefits, and more.
Manager, Technical Support Mexico
Skills & Focus: Technical Support, Customer satisfaction, Contact center, Mentorship, Productivity, Training, Bilingual, Team leadership, Problem solving, Sustainability
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years leading teams within a high volume contact center support environment
Type: Full-time
Benefits: competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good cha…
Technical Support Engineer Mexico
Skills & Focus: Technical Support Engineer, IoT solutions, customer support, technical troubleshooting, knowledge base articles, SaaS systems, CRM experience, documentation, customer experience, hyper-growth environment
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3-5 years in support, engineering, or other technical roles
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Siteline Technologies

Technical Support Representative Mexico
Skills & Focus: Technical Support, SaaS, PDF forms, Customer Success, Billing, Excel, Construction, Troubleshooting, Math skills, Communication skills
About the Company: Siteline is a Series A SaaS startup in the construction billing space.

Silmc - Servicios Integrados De Lealtad, Mercadotecnia Y Comunicación, S.A.P.I. De C.V.

IC3 - Application Support Engineer Mexico
Skills & Focus: Application Support, Incident Resolution, Problem Management, Knowledge Base, SLA Management, Process Improvement, Reporting, Customer Support, System Monitoring, Documentation

Audinate

Technical Support Specialist Mexico
Skills & Focus: Technical Support, Dante technology, AV networking, customer satisfaction, hardware products, software products, network management tools, problem-solving, global Support team, Cloud based solution
About the Company: Audinate leads the world in AV networking media with our ‘Dante’ technology. We’re pioneering the future of AV so that everyone can be seen and heard.
Experience: Strong experience in Technical Support
Salary: Competitive salary, annual bonus and equity incentive plan
Type: Full-time
Benefits: Flexible working, home office support, volunteering leave

Bentley Systems

Cloud Support Engineer Mexico
Skills & Focus: Technical Support, Cloud-based Solutions, Customer Service Excellence, Troubleshooting, Service Request Management, Knowledge Base, Global Team Support, Networking, Cloud Infrastructure, Communication Skills
About the Company: Bentley Systems is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the …
Experience: 2-3 years of client-facing technical support experience

Hack The Box

Tech Customer Support Mexico
Skills & Focus: cybersecurity, customer support, troubleshooting, user satisfaction, Intercom, Jira, web development, network engineering, scripting languages, communication skills
About the Company: Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individual…
Benefits: 25 annual leave days, Paid parental leave, Home Office Allowance, Dedicated budget for training and professional develo…

Highlevel

Customer Support Representative Mexico
Skills & Focus: customer support, technical support, B2B SaaS, troubleshooting, communication, software solutions, customer service, customer relationships, video calls, ticketing systems
About the Company: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate thei…
Experience: 2+ years of prior technical support experience in a product based organization preferably B2B SaaS
Type: Full-time