Last updated: 2025-05-12

21 Technical And Product Support jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

Hiring now: Technical Support Tier Ii @ 1Password, Support Analyst @ Aveni, Support Eng Mgr Emea @ Supabase, Sr Technical Support Engr @ Mitek Syst, Sr Technical Support Engr @ Progress C, Technical Outcomes Engr @ Appspace, Associate Technical Suppo @ Agiloft, Technical Support Engr @ Samsara, Customer Support Engr @ Contentful, Customer Support Engr @ Tailscale.Explore more at jobswithgpt.com. at kaamvaam.com

🔥 Skills

Technical Support (7) technical support (7) problem-solving (6) Collaboration (5) troubleshooting (4) SQL (4) customer support (4) Customer Support (3) Node.js (3) JavaScript (3)

📍 Locations

United Kingdom of Great Britain and Northern Ireland (21)
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1password

Technical Support Tier II - Integration United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Experience, Integration, Technical Issues, Remote Support, Service Delivery, Customer Satisfaction, Collaboration, Escalation Management, Process Refinement
About the Company: 1Password helps businesses and individuals log in and manage their information securely, aiming to create a safer and simpler digital future for everyone.
Type: Full-time

Aveni

Support Analyst United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Support, Technical Investigation, B2B SaaS, Problem-solving, Communication, Collaboration, Feedback, Documentation, AI, Natural Language Processing
About the Company: Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natura…
Experience: Some experience in a customer-facing or technical support role (internships or entry-level roles welcome)
Salary: Up to £40,000
Type: Full time
Benefits: 34 days holiday plus your birthday off (inclusive of bank holidays), Share options, Skills development, Remote and flex…

Supabase

Support Engineering Manager (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: support, engineering, team management, troubleshooting, database management, DevOps, SQL, PostgreSQL, Linux/Unix, GitHub
About the Company: Supabase is an open-source database platform built by developers for developers. Supabase adds auth, realtime, storage, restful APIs, and edge functions to Pos…
Experience: Some experience leading or mentoring a technical team (support, engineering, or similar)—formal management experience is a plus but not required.
Type: Full time
Benefits: Health, Vision and Dental benefits; Tech Allowance; Annual Education Allowance; annually run off-sites.

Mitek Systems

Sr Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: customer support, technical issue resolution, identity verification, documentation, SaaS operation models, API integration, problem-solving, collaboration, web service technologies, networking
About the Company: Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions.
Experience: 5+ years in Customer Support with relevant knowledge, skills, and abilities.
Type: Full Time
Benefits: Competitive base salary. Full remote contract. Home Office Allowance (up to £500). Holiday: 25 days + 8 Bank Holidays. …

Progress Careers

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, SQL, Node.js, JavaScript, data analytics, cloud computing, customer service, bug tracking, Linux, network concepts
About the Company: We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications a…
Experience: Previous experience in software troubleshooting and analysis.
Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme ful…

Appspace

Technical Outcomes Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: SaaS, SharePoint, PowerShell, Azure, GCP, customer success, technical support, relationship management, troubleshooting, mentorship
About the Company: At Appspace, we’re passionate about creating better work experiences for people everywhere.
Experience: 3-5+ years of experience in a technical customer-facing role

Agiloft

Associate Technical Support Representative United Kingdom of Great Britain and Nor…
Skills & Focus: customer support, technical support, trouble-shooting, problem-solving, software licenses, support tickets, Active Directory, Salesforce, web-based technologies, analytical skills
About the Company: As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of prop…
Experience: 1+ years of experience in Customer Support or Technical Support in a software environment
Type: Full-time
Benefits: floating holidays and a quarterly, no-questions-asked wellness day

Samsara

Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Engagement, Troubleshooting, Root Cause Analysis, Collaboration, Process Improvement, Proactive Support, Software Support, Technical Acumen, Customer Focus
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations depending on physical operations to harness IoT data for act…
Experience: Significant relevant work experience operating at a similar level
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Agiloft

Named Support Representative United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, customer success, Agiloft, project management, customer communications, escalation, ticket management, enterprise accounts, relationship building, problem-solving
About the Company: As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of prop…
Experience: 3-5 years technical support experience
Type: Full-time
Benefits: healthy work/life balance, including floating holidays and a quarterly wellness day

Contentful

Customer Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Support, Customer-facing, APIs, SaaS integrations, software development, troubleshooting, UNIX, Agile, problem-solving, communication
About the Company: Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, maki…
Experience: Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes
Type: Full-time
Benefits: Full-time employees receive Stock Options, Fertility and family building benefits, generous paid time off, personal ann…

Tailscale

Customer Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Support, Technical Support, SaaS, Network Troubleshooting, Access Control, Authentication, Routing, Collaborate, Problem Solving, Communication Skills
About the Company: Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. F…
Experience: 4+ years in a support role within a SaaS company; 1+ years network troubleshooting experience
Salary: £76,630 - £95,590 GBP
Type: Full-time
Benefits: Comprehensive group benefits including health, vision, dental, paid time off, professional development support, and a b…

Progress Software Corporation

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, SQL, Node.js, JavaScript, Java, Data Analytics, Cloud Computing, Customer Service, Troubleshooting, Software Development
About the Company: Progress is a trusted provider of software enabling customers to develop, deploy, and manage responsible AI-powered applications and experiences with agility a…
Experience: Previous experience in software troubleshooting and analysis.
Type: Remote
Benefits: Premium Collective Health Insurance Plan, Premium Collective Pension Scheme, generous vacation allowance, additional da…

Clickhouse

Technical Customer Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Service, Open-source, SQL Databases, OLAP, Cloud-native SaaS, Distributed Systems, Technical Engineer, Remote Support, Teamwork
About the Company: We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000…
Type: Full-time
Benefits: Flexible work environment, employer contributions towards healthcare, stock options, flexible time off, home office set…

Progress Careers

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, SQL, JavaScript, Node.js, data analysis, cloud computing, customer service, Linux, network concepts, bug tracking
About the Company: Progress is a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experience with ag…
Experience: Previous experience in software troubleshooting and analysis
Salary: Competitive salary
Type: Full-time
Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme ful…

Elevenlabs

Enterprise Solutions Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: AI, Solutions Engineer, technical support, customer solutions, integration patterns, sales process, demonstrations, technical resources, self-service tools, communication
About the Company: ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their video…
Type: Full time
Benefits: Flexible time off, coworking stipend, annual discretionary stipend for professional development, annual discretionary s…

Visier

Software Support Analyst United Kingdom of Great Britain and Nor…
Skills & Focus: customer support, SaaS, technical troubleshooting, problem-solving, communication, data management, issue tracking, Service Level Agreement, customer interaction, remote work
About the Company: Visier is the global leader in AI-powered people analytics, workforce planning, and compensation management solutions, helping organizations gain a Workforce A…
Experience: Minimum 2 years’ experience in a technical, customer-facing support role.

Keyloop

Autoline Environment Support Analyst United Kingdom of Great Britain and Nor…
Skills & Focus: customer support, troubleshooting, diagnosing, communication skills, analytical skills, problem-solving, team collaboration, data management, ERP application support, automotive industry
About the Company: Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital …
Experience: Experience of working with customers ERP Application support or equivalent.
Benefits: Pay and benefits reflect performance, opportunities for career development, inclusive environment.

Samsara

Principal Technical Support Engineer - Dutch Fluency United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, IoT, Customer Experience, Troubleshooting, Engineering, Collaboration, Problem Solving, Data Analysis, Feedback Loop, Flexibility
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data to deve…
Experience: Significant relevant work experience operating at a similar level
Type: Full-time
Benefits: Competitive total compensation package, flexible working, health benefits, Samsara for Good charity fund, and more.

Wiz

Escalation Support Engineering Manager United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, escalations, team management, customer experience, training, mentoring, performance reviews, automations, incident management, collaboration
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…

Squire

Customer Support Specialist I United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Support, Technical Support, CRM, Communication Skills, Problem-solving, Time Management, Team player, Documentation, Product Knowledge, Collaboration
About the Company: SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We provide custom-branded tools, resour…
Experience: 1-3 years experience in Customer Success or Technical Support
Type: Full-time
Benefits: New hire stock grant, 100% employer paid medical/dental/vision insurance for you and your dependents, Pension plan, Gen…

Gr8 Tech

Middle L2 Customer Support Specialist United Kingdom of Great Britain and Nor…
Skills & Focus: customer service, trading systems, platforms, support, trading, data analysis, technical challenges, functionality, training materials, risk management
About the Company: GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry. We develop complete tech cov…
Benefits: Sports compensation; Medical coverage; Psychological support; Home-office coverage; Remote work; Coworking compensation…