Last updated: 2025-05-22

27 Customer Success Management jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

Hiring now: Customer Success Mgr @ Granular E, Mgr Customer Success @ Extrahop, Customer Success Mgr Apac @ Anteriad, Enterprise Customer Succe @ Incode, Renewals Spec @ 1Password, Technical Customer Succes @ Posthog, Customer Success Mgr @ Vercel, Customer Mktg Mgr @ Gearset, Customer Architect @ Elastic, Customer Success Mgr @ Gitlab.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (17) SaaS (8) project management (5) customer success (5) Account Management (4) B2B (3) Onboarding (3) DevSecOps (3) customer onboarding (2) client relationships (2)

📍 Locations

United Kingdom of Great Britain and Northern Ireland (27)
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Granular Energy

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: customer onboarding, relationship management, customer satisfaction, B2B, technical background, energy transition, project management, data analytics, remote-first, SaaS
About the Company: Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid. We provide a SaaS portfolio management platform to electricity compa…
Experience: First experience in B2B/Enterprise customer-facing roles
Salary: €46K - €67K for Germany, €46K - €58K for Netherlands, £45K - £62K for UK mainland, €47K - €55K for Belgium, €46K - €53K for France
Type: Full-time
Benefits: Minimum 30 days holiday, gym subsidies, therapy access, equity in the company, remote working options.

Extrahop

Manager, Customer Success United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, customer engagement, network detection and response, customer onboarding, documentation, technical communication, project management, data interpretation, enterprise IT, security
About the Company: ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revea…
Experience: Four-year college degree, preferably in a technical field such as management information systems or information technology
Benefits: Health, Dental, and Vision Benefits; Flexible PTO; Non-Commissioned Positions may be eligible for Annual Discretionary …

Anteriad

Customer Success Manager - APAC/Japan United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
About the Company: Anteriad is focused on innovating the way B2B marketers make data-driven business decisions.
Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.

Incode

Enterprise Customer Success Manager for EMEA United Kingdom of Great Britain and Nor…
Skills & Focus: customer relationship, project management, data analysis, client relationships, stakeholder management, SaaS, enterprise, implementation, technical acumen, biometrics
About the Company: Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a …
Benefits: Meaningful Equity, Flexible Working Hours & Workplace, Open Vacation Policy, Wellness Program, International Travel Opp…

1password

Renewals Specialist United Kingdom of Great Britain and Nor…
Skills & Focus: renewals, customer retention, client relationships, sales, customer success, account management, security software, go-to-market, exceptional service, collaborative environment
About the Company: 1Password is a leader in providing secure, user-friendly password management and identity protection solutions.

Posthog

Technical Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Technical Support, Product Analytics, Retention Strategies, Customer Relationships, Feedback Management, Product Usage, Revenue Data, Developer Tools, A/B Testing
About the Company: We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features.
Type: Full time
Benefits: Generous, transparent compensation and employee-friendly equity, unlimited time off, private medical insurance, pension…

Vercel

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Enterprise, SaaS, B2B, Frontend Development, Cloud Infrastructure, Customer Onboarding, Account Management, Training, Business Outcomes
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 5+ years of professional experience in B2B / SaaS
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow, Flexible Time Off, WF…

Gearset

Customer Marketing Manager United Kingdom of Great Britain and Nor…
Skills & Focus: customer marketing, customer retention, product adoption, SaaS, data-driven, campaign performance, collaboration, cross-sell campaigns, customer success, advocacy
Experience: Previous experience in Marketing, preferably in a SaaS environment
Salary: £45–60k
Type: Contract
Benefits: Generous personal development budget, Long Term Incentive Scheme, top end hardware provided, free lunch, 25 days holida…

Elastic

Customer Architect United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Architect, Elastic solutions, Observability, Cybersecurity, Enterprise Search, Technical Success Plans, Onboarding, Customer satisfaction, Technical expertise, Annual recurring revenue
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
Benefits: Competitive pay, health coverage for you and your family, ability to craft flexible schedules, generous vacation days, …

Gitlab

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, GitLab, DevSecOps, software development lifecycle, customer adoption, satisfaction, retention, project management, collaboration, technical skills
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

Apollo Graphql

Senior Customer Success Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, API strategies, Project Management, Technical Expertise, Customer-facing Delivery, Business Outcomes, Engagement Management, Milestone Setting, Implementation, Technical Project Delivery
About the Company: At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application …

Deel

Customer Success Manager | Nordics United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Relationship Building, Data Analysis, Growth Strategy, Client Relationships, Business Impact, Cross-functional Collaboration, Problem Solving, Client Expansion, Global Workforce
About the Company: Deel is the all-in-one payroll and HR platform for global teams, supporting workers in 100+ countries with AI-powered tools and a fully owned payroll infrastru…
Experience: Minimum of 2+ years as a CSM, Account Manager, or Expansion Manager
Type: Full time

Granicus

Customer Success Consultant (MATERNITY COVER) – CSC United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS solutions, Client relationship, Data-driven decision making, Process adherence, Organizational advancement, Civic experiences, Client navigator, Collaborative work, Exceptional service
About the Company: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments an…
Experience: Experience in nurturing clients in an agency, public-sector or software organization.
Type: Contract

Qualified

Qualified Success Architect (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, implementation, Salesforce CRM, consultative relationship, business reviews, advocates, customer health score, conversational marketing, technical architecture, problem-solving
About the Company: Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation …
Experience: 3+ years of Mid Market/Enterprise software experience
Type: Full time

Dataiku

Senior Renewals Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Renewals Management, Retention Rate, Customer Engagement, SaaS, Revenue Technologies, Account Management, Contract Negotiations, Forecasting, Analytics, Customer Success
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: At least 5 to 7 years of experience in enterprise SaaS renewals, account management, or a related field.

Sonatype

Customer Success Advocate United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, DevSecOps, software development, subscriptions, renewal rate, software security, optimization, technical know-how, best practices, software supply chains
About the Company: Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proa…

Offerfit

Sr. Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, partnership, data-driven, analytical, AI transformation, marketing technology, stakeholder engagement, business insights, troubleshooting, presentations
About the Company: OfferFit was founded by ex-McKinsey and BCG math PhDs, and we’re funded by leading Silicon Valley VCs. OfferFit’s AI decisioning engine supports 1:1 personaliz…
Experience: Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
Benefits: Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid); 100% remote work environment…

Intenseye

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS, Global Enterprise, Health and Safety, AI, Machine Learning, Customer Relationships, Onboarding, Upselling, Stakeholder Management
About the Company: Intenseye is a disruptive employee health and safety (EHS) SaaS platform powered by cutting-edge AI. They provide solutions to monitor and improve workplace sa…
Experience: At least 3-4 years in a customer success management role
Type: Full-Time
Benefits: Great Salary, Health Benefits, Employee Stock Option, Parental Leave, Annual Learning & Development Stipend, Flexible P…

Aveni

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success Management, Client Relationship Management, Business Growth, Value Delivery, Performance Tracking, Stakeholder Engagement, B2B SaaS, Account Management, Data-Driven Mindset, Communication Skills
About the Company: Aveni is an award-winning technology company that uses advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natu…
Experience: Proven experience in account management, customer success, or client services.
Salary: £40,000 to £50,000
Type: Full time
Benefits: 34 days holiday plus your birthday off, share options, skills development, remote and flexible working, life insurance,…

Joor

Customer Success Associate - BonJOOR United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, account management, B2B SAAS, fashion industry, negotiation, sales, cross-functional teams, upselling, growth, value
About the Company: Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transactio…
Experience: 1+ years of experience managing accounts or owning a book of business required
Type: Full time
Benefits: Competitive base salary and performance-based variable earnings, Access to international trade shows and market weeks, …

Zimperium

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Account Management, Product Adoption, Business Value, Customer Satisfaction, Risk Management, Customer Onboarding, Enterprise Software, Mobility & Security, Database/SQL skills
About the Company: Zimperium is an industry leader in enterprise mobile security, providing a complete mobile threat defense system that offers real-time, on-device world-class p…
Experience: 10+ years of experience working with enterprise software solutions, 5+ years experience in customer success roles preferably with security companies
Type: Full-time

Granicus

Customer Success Consultant (Maternity Cover) – CSC United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS, client relationship, government agencies, digital solutions, public-sector, client navigation, data-driven decision making, community engagement, digital services
About the Company: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments an…

Gitlab

Customer Success Architect United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, DevSecOps, software development, continuous integration, continuous deployment, strategic position, business objectives, consultative relationships, customer journey, project management
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

Ashby

EMEA Customer Success Leader United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Leadership, SaaS, Operational Excellence, B2B Customer Needs, Customer Experience, Cross-functional Collaboration, Product Adoption, Strategic Thinking, Continuous Improvement
Type: Full-time
Benefits: Competitive compensation, 10-year exercise window for stock options, Unlimited PTO, Twelve weeks of fully paid family l…

Vercel

Senior Manager, Customer Success Engineering United Kingdom of Great Britain and Nor…
Skills & Focus: customer experience, CSE team, cross-functional, stakeholders, efficiency, technical support, KPI, mentorship, React, Next.js
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: Experience working with a globally distributed, technical support team.
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow opportunities; Flexibl…

Postman

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Portfolio Management, Cross-Functional Collaboration, Customer Engagement, Analytical Skills, Communication Excellence, Problem Solving, Technical Acumen, Project Management, Industry Expertise
About the Company: Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…
Experience: 3+ years of experience in Customer Success
Type: Full-time
Benefits: Comprehensive set of benefits including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunc…

Salesape

Customer Success and Onboarding Executive United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…