Last updated: 2025-05-04

18 Customer Success Management jobs in Remote - Federal Republic of Germany.

Hiring now: Customer Success Mgr @ Granular E, Sr Prod Owner Creator @ Jimdo, Customer Success Architec @ Gitlab, Customer Success Team Lea @ Alcemy, Customer Success Mgr @ Vercel, Key Account Mgr @ Bunch, Technical Customer Succes @ Cisco, Customer Success Mgr @ Contentsqu, Customer Success Mgr Iam @ Saviynt, Renewal Mgr @ Wiz.Explore more at jobswithgpt.com. at kaamvaam.com

🔥 Skills

Customer Success (9) customer satisfaction (6) project management (5) SaaS (4) DevSecOps (4) continuous integration (4) customer success (3) business objectives (3) customer retention (3) cross-functional teams (3)

📍 Locations

Federal Republic of Germany (18)
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Granular Energy

Customer Success Manager Federal Republic of Germany
Skills & Focus: customer onboarding, relationship management, customer satisfaction, B2B, technical background, energy transition, project management, data analytics, remote-first, SaaS
About the Company: Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid. We provide a SaaS portfolio management platform to electricity compa…
Experience: First experience in B2B/Enterprise customer-facing roles
Salary: €46K - €67K for Germany, €46K - €58K for Netherlands, £45K - £62K for UK mainland, €47K - €55K for Belgium, €46K - €53K for France
Type: Full-time
Benefits: Minimum 30 days holiday, gym subsidies, therapy access, equity in the company, remote working options.

Jimdo

Senior Product Owner - Creator Federal Republic of Germany
Skills & Focus: Product Ownership, Customer-Centric Improvements, Revenue Retention, Backlog Management, Cross-Functional Collaboration, Performance Tracking, Strategic Alignment, SaaS, Agile, User engagement
About the Company: Join us to help unleash the power of the self-employed and help them thrive! Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germa…
Type: Full time
Benefits: Flexibility and trust with remote work setup, support for side hustles, an international diverse team, continuous growt…

Gitlab

Customer Success Architect (CSA) Federal Republic of Germany
Skills & Focus: DevSecOps, customer success, software development lifecycle, continuous integration, successful outcomes, project management, technical enablement, customer satisfaction, business objectives, German fluency
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Demonstrated progressive experience in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions
Type: Full-time
Customer Success Architect (CSA) Federal Republic of Germany
Skills & Focus: DevSecOps, customer success, software development lifecycle, continuous integration, successful outcomes, project management, technical enablement, customer satisfaction, business objectives, German fluency
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Demonstrated progressive experience in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions
Type: Full-time

Alcemy

Customer Success Team Lead Federal Republic of Germany
Skills & Focus: Customer Success, B2B SaaS, team leadership, process management, change management, AI/ML technology, collaboration, customer retention, scalable operations, cross-functional teams
About the Company: alcemy was founded to reduce the massive CO2 footprint of the cement and concrete industry. We leverage machine learning to provide smart production control so…
Experience: 5+ years preferred
Type: Full-time
Benefits: Competitive market-rate salary, VSOP equity options, 28 days of vacation per year, budget for personal and professional…

Vercel

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Enterprise, SaaS, B2B, Frontend Development, Cloud Infrastructure, Customer Onboarding, Account Management, Training, Business Outcomes
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 5+ years of professional experience in B2B / SaaS
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow, Flexible Time Off, WF…

Gitlab

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, DevSecOps, Git, continuous integration, continuous deployment, customer satisfaction, project management, analytical skills, business outcomes, retention
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, Unlimited PTO, Equity Compensation & Employee Stock Purchase…
Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, DevSecOps, Git, continuous integration, continuous deployment, customer satisfaction, project management, analytical skills, business outcomes, retention
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, Unlimited PTO, Equity Compensation & Employee Stock Purchase…

Bunch

Key Account Manager Federal Republic of Germany
Skills & Focus: Customer Experience, Account Management, SaaS, CRM, Customer Satisfaction, Upsells, Referrals, Project Management, Customer Success, Investment
About the Company: bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutiona…
Experience: 2+ years of professional experience, with 1-3 years in SaaS account management
Type: Full time
Benefits: Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays. A competitive compensation …

Cisco

Technical Customer Success Manager Federal Republic of Germany
Skills & Focus: Technical Customer Success, software adoption, customer retention, Renewals, Sales collaboration, ARR growth, technology advocate, business outcomes, cross-functional teams, German language proficiency
About the Company: Cisco is a global technology leader that connects people, devices, and networks, enabling a more inclusive digital future. The company provides innovative tech…
Experience: Knowledge of a single technology architecture or CCIE/Industry equivalent certification; Experience developing software adoption plans; Experience building technical and business stakeholder relationships; Experience leading cross-functional virtual teams; Experience with recurring revenue concepts.
Type: Professional
Benefits: Cisco offers various benefits including medical, dental, and vision insurance, a 401(k) plan, vacation time, and paid t…

Contentsquare

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Client Management, Relationship Building, Product Utilization, Adoption, Renewals, Upsell, DACH, Benelux, Cross Functional Teams
About the Company: Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our fou…

Saviynt

Customer Success Manager (IAM Practitioner) Federal Republic of Germany
Skills & Focus: customer loyalty, adoption, customer advisory, service, metrics analysis, customer happiness, retention, expansion, business objectives, innovative services
About the Company: Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced wit…

Wiz

Renewal Manager Federal Republic of Germany
Skills & Focus: cloud security, customer retention, expansion strategy, SaaS offerings, renewal process, revenue goals, cross-functional collaboration, customer health, subscription models, process improvements
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2-5 years of related cybersecurity and renewals experience
Type: Full-time

Cisco

Partner Success Manager Federal Republic of Germany
Skills & Focus: Partner Success, software adoption, customer success, collaboration, training sessions, workshops, cross-functional teams, recurring revenue, adoption initiatives, customer satisfaction
About the Company: Cisco is a global leader in technology that connects the unconnected. We are dedicated to making the internet work for everyone and providing digital skills to…
Experience: 2 years of Partner enablement including software adoption across Partner ecosystem
Type: Professional
Benefits: Quality medical, dental, and vision insurance; 401(k) plan; up to 16 days vacation; paid holidays; sick time; volunteer…

Zscaler

Snr Customer Success Engineer Federal Republic of Germany
Skills & Focus: Customer Success, Technical Workshops, Value Realization, Training, Customer Adoption, SASE, SSE, Cybersecurity, Technical Support, Cross-functional Team Collaboration
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to m…
Experience: 8+ years work experience in similar customer facing positions
Benefits: Various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education …
Snr Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Technical Account Management, networking, security, cybersecurity, SASE, SSE, data-driven, enterprise accounts, customer relationship
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler was founded in 2007 with a mission to make the cloud…
Experience: 5+ years in Customer Success/Technical Account Management
Benefits: Various health plans, Time off plans for vacation and sick time, Parental leave options, Retirement options, Education …

Vercel

Senior Manager, Customer Success Engineering Federal Republic of Germany
Skills & Focus: customer experience, CSE team, cross-functional, stakeholders, efficiency, technical support, KPI, mentorship, React, Next.js
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: Experience working with a globally distributed, technical support team.
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow opportunities; Flexibl…

Duetto Research

Customer Success Manager (EMEA) Federal Republic of Germany
Skills & Focus: Customer Success, Revenue Management, Hospitality, Consultant, Onboarding, Training, Data Analysis, Technical Knowledge, Client Centered Approach, Relationship Building
About the Company: Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The uniq…
Experience: Minimum of 3 years relevant experience in Revenue Management