Last updated: 2025-05-18

20 Technical And Product Support jobs in Remote - Canada.

Hiring now: Prod Support Spec @ Affirm, Sr Mgr Customer And Techn @ Certn, Field Support Engr @ Axon, Customer Support Intern @ Medsender, Technical Support Engr Da @ Forter, Technical Support Engr Ii @ Narvar, Associate Technical Suppo @ Behavox, Customer Support Engr @ Vercel, Technical Support Engr @ Everbridge, Technical Writer For Dev @ Trustly.Explore more at at kaamvaam.com

🔥 Skills

troubleshooting (6) SaaS (6) problem-solving (6) technical support (5) collaboration (5) Technical Support (5) API (5) SQL (5) Troubleshooting (5) communication skills (4)

📍 Locations

Canada (20)
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Affirm

Product Support Specialist Canada
Skills & Focus: E-Commerce, support, troubleshooting, technical, communication, process improvement, customer inquiries, merchant partners, feedback, support processes
About the Company: Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…
Experience: 2+ years in relevant industry (Tech, eCommerce, SaaS)
Salary: $55,000 - $75,000
Benefits: Health care coverage, Flexible Spending Wallets, Time off, ESPP

Certn

Senior Manager, Customer and Technical Support Canada
Skills & Focus: Customer Support, API integration, Support tooling, SaaS, AI training, Technical troubleshooting, Support metrics, API issues, Team leadership, Process automation
About the Company: Certn is a growing global technology company specializing in innovative background screening and AI-backed background checks. They are committed to creating an…

Axon

Field Support Engineer Canada
Skills & Focus: technical support, customer advocacy, project management, collaboration, troubleshooting, customer relationships, API integrations, network administration, technical documentation, problem-solving
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of IT experience in a support or deployment role.

Medsender

Customer Support Intern Canada
Skills & Focus: customer service, technical issues, support documentation, problem-solving skills, communication skills, healthcare technology, automation, AI Medical Assistant, collaboration, analytical skills
About the Company: Medsender is at the forefront of AI driven healthcare communication solutions, dedicated to improving patient care through cutting-edge tech. Our mission is to…
Type: Full time
Benefits: Competitive compensation package and a flexible work environment.

Axon

Technical Account Manager Canada
Skills & Focus: Technical Account Manager, Customer Relationships, Project Management, Technical Support, Software, API, Network Administration, Communication, Problem-solving, Cloud Software
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of IT experience in a support or deployment role.

Forter

Technical Support Engineer (Data Analyst) Canada
Skills & Focus: Technical Support, Data Analysis, Customer Experience, SQL, API, JavaScript, Troubleshooting, Automation, SaaS, Documentation
About the Company: Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…
Experience: 3+ years in troubleshooting data analytics in SaaS, software, or FinTech environments.
Salary: Competitive salary
Type: Full-time
Benefits: $500 CAD per month reimbursement for supplementary health plan, WiFi/Phone Stipend, Home Office Allowance, Generous PTO…

Narvar

Technical Support Engineer III Canada
Skills & Focus: Technical Support, Troubleshooting, API, Database, SQL, HTML, CSS, JavaScript, Python, Customer Service
About the Company: Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences, allowing retailers to retain, engage, and delight customer…
Experience: 5-8 years of experience in technical support or a related field

Behavox

Associate Technical Support Specialist Canada
Skills & Focus: technical support, troubleshooting, distributed systems, customer relationship management, SaaS, Zendesk, Jira Service Management, problem-solving, communication, attention to detail
About the Company: Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionabl…
Experience: 0-2 years of technical experience, preferably in an application support role within SAAS organization
Benefits: Great health coverage for employee and family, generous time-off policy, and flexible work schedule.

Vercel

Customer Support Engineer Canada
Skills & Focus: customer support, frontend development, Next.js, problem-solving, incident management, technical writing, cloud technologies, communication skills, internal documentation, customer success
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Salary: $100,000.00 - $140,000.00
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow mentorship and events,…

Everbridge

Technical Support Engineer Canada
Skills & Focus: Technical Support, Customer Service, Problem-Solving, Troubleshooting, Web Browsers, SaaS, API, SSO, Networks, Communications
About the Company: Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredi…
Experience: 0-2 years with BS/BA degree
Salary: $50,000 - $56,000 CAD
Type: Full Time
Benefits: Healthcare, dental care, mental health benefits, disability income benefits, life and AD&D insurance, retirement saving…

Trustly

Technical Writer for Developer Documentation Canada
Skills & Focus: Technical Writer, Documentation, API references, User guides, Integration manuals, Release notes, Troubleshooting, Developers, QA, Product teams
About the Company: At Trustly, we’re on a mission to deliver a better way to pay and get paid. We’re revolutionizing the payments industry by making Pay by Bank the new standard …
Type: Full-time
Benefits: Flexible 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their cou…

Mercury

Customer Trust Strategist Canada
Skills & Focus: Customer Support, Legal, Legal Support, Compliance, Customer Experience, Escalation Process, Training Programs, Process Improvement, Communication, Problem-Solving
About the Company: Mercury is focused on providing banking and financial solutions to startups, enabling them to achieve their goals with ease.
Experience: 3-5 years of experience in legal support, legal operations, or a related field
Salary: $95,600 - $132,800 USD or CAD 100,400 - 125,500
Benefits: includes base salary, equity (stock options), and benefits

Educhain.Io

HTML Template and Application Support Manager - Arabic speaking Canada
Skills & Focus: HTML, CSS, SQL, REST APIs, client onboarding, support tickets, documentation, template management, problem-solving, communication skills
Experience: Entry level
Salary: $10.00 - $12.00 Hourly
Type: Contract-to-hire opportunity

Samsara

Technical Account Manager Canada
Skills & Focus: Technical Account Manager, customer success, SaaS, IoT, API, technical support, SQL, troubleshooting, relationship management, technical proficiency
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interne…
Experience: 5+ years
Salary: $78,200 — $101,200 CAD
Type: Full-time
Benefits: Competitive total compensation package, employee-led remote and flexible working, health benefits, charity fund, and mo…
Technical Support Specialist Canada
Skills & Focus: technical support, customer assistance, SaaS, cloud applications, mobile computing, troubleshooting, communication skills, collaboration, workload management, flexible hours
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 1-3 years of experience in a technical product support role
Salary: $48,875 - $63,250 CAD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…
Technical Support Specialist Canada
Skills & Focus: Technical Support, Customer Assistance, Remote Work, Technical Issues, Communication Skills, Cloud Applications, Mobile Computing, Troubleshooting, Fast-paced Environment, Collaborative
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform enhancing efficiency for organizations reliant on physical operations.
Experience: 1-3 years of experience in a technical product support role
Salary: $48,875 — $63,250 CAD
Type: Full-time
Benefits: A competitive total compensation package, health benefits, flexible working, and Samsara for Good charity fund.

Educhain.Io

HTML Template and Application Support Manager Canada
Skills & Focus: HTML, CSS, SQL, REST APIs, data mapping, client onboarding, support tickets, technical concepts, client applications, problem-solving
Experience: Entry level
Salary: $5.00 - $8.00 Hourly
Type: Contract-to-hire

Colab Software

PLM Tech Support Specialist Canada
Skills & Focus: PLM, technical support, integration, troubleshooting, Customer Success, documentation, collaboration, problem-solving, CAD, ERP
About the Company: At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world’s first Design Engagement …
Experience: 5+ years of experience in PLM technical support, troubleshooting, and integration.
Type: Full-time
Benefits: Extended health and benefits package, unlimited paid vacation, RRSP matching.

Mercury

Team Lead, Customer Support Canada
Skills & Focus: Lead, Develop, Performance Management, Process Improvement, Cross-Functional Collaboration, Customer Advocacy, Hands-On Leadership, KYC, KYB, Data Visualization
About the Company: Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small bu…
Experience: 3+ years of experience leading customer support or other Risk user-facing teams, preferably in high-growth technology companies
Salary: USD $115,400 - $129,800 for NYC, LA, Seattle, SF area; USD $103,900 - $116,800 outside those areas; CAD $109,100 - 122,700 for Canada
Type: Full-time
Benefits: Base salary, equity (stock options), and benefits.