Last updated: 2025-05-22

27 Customer Onboarding And Success jobs in Remote - Canada.

Hiring now: Customer Support Team Lea @ Jane App, Sr Customer Success Mgr @ Synctera, Sr Onboarding Spec @ Hive, Sr Customer Success Mgr @ Colab Soft, Strategic Implementation @ Samsara, Dir Of Enablement @ Clearco, Sr Engagement Mgr @ Clariti Cl, Customer Success Mgr @ Overstory, Customer Success Mgr @ Enverus, Sr Customer Success Mgr @ Athennian.Explore more at at kaamvaam.com

šŸ”„ Skills

Customer Success (13) SaaS (11) customer success (5) implementation (5) project management (5) data-driven (4) cross-functional (4) onboarding (4) collaboration (4) Onboarding (3)

šŸ“ Locations

Canada (27)
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Jane App

Customer Support Team Lead (6-month Contract) Canada
Skills & Focus: customer support, leadership, team development, performance metrics, customer escalations, process improvement, data-driven, cross-functional, recognition, growth
About the Company: Jane is a company that enables healthcare practitioners to run their practices digitally with features like online booking, charting, scheduling, telehealth, sā€¦
Experience: Minimum 5 years in customer support leadership
Salary: $75,000-$105,000 per year
Type: Contract
Benefits: See provided link for detailed benefits

Synctera

Sr. Customer Success Manager Canada
Skills & Focus: Customer Success, Client Relationships, Strategic Partner, Engagement, Retention, Account Management, Onboarding, Training, Upsell, FinTech
About the Company: We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance supportā€¦
Experience: 4+ years of experience in customer success, partner management, or strategic account management
Salary: USD: $115,000-$150,000 CAD: $110,000-$130,000
Type: Full-time
Benefits: 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents; Employer contribuā€¦

Hive

Senior Onboarding Specialist Canada
Skills & Focus: onboarding, customer success, training, SaaS, implementation, communication, project management, relationship management, collaboration, data-driven
About the Company: Hive is the industry-best marketing platform for event marketers, powering marketing for over 1500 iconic events, festivals, venues, and promoters across Northā€¦
Experience: 3+ years of experience in onboarding, customer training, or implementationā€”preferably in a SaaS environment.
Salary: $61,000 to $87,000 CAD per year
Type: Full-time
Benefits: Flexible work hours, comprehensive health and dental coverage, parental leave top-up, unlimited vacation/PTO policy.

Colab Software

Senior Customer Success Manager Canada
Skills & Focus: Customer Success, engineering, product adoption, revenue retention, C-Suite, customer experience, stakeholder engagement, analytical skills, communication skills, change management
About the Company: At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our product, CoLab, is the worldā€™s first Design Engagement System (ā€¦
Experience: 3+ years experience managing large mid-market and/or enterprise accounts.
Benefits: competitive compensation, comprehensive benefits, and a strong dedication to work-life balance.

Samsara

Strategic Implementation Consultant Canada
Skills & Focus: Customer Success, Implementation, IoT, SaaS, Stakeholders, Training sessions, Consultative skills, Deployment, Cross-functional, Problem solving
About the Company: Samsara is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interneā€¦
Experience: 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
Salary: $121,975 ā€” $157,850 CAD
Type: Full-time
Benefits: Competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara foā€¦

Hive

Senior Customer Success Manager Canada
Skills & Focus: Customer Relationship, Drive Adoption, Drive Growth, Advocate for Customers, Work Cross-Functionally, Customer Success, SaaS, Stakeholder Engagement, Marketing Technology, Collaboration
About the Company: Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoterā€¦
Experience: 4+ years
Salary: $85,000 to $110,000 CAD
Type: Full-time
Benefits: Health + Insurance: Comprehensive health and dental coverage with a parental leave top-up program; Unlimited vacation/Pā€¦

Samsara

Customer Success Associate Canada
Skills & Focus: Customer Success, IoT platform, stakeholders, business reviews, workshops, platform capabilities, relationship builder, growth mindset, solutions-oriented, cross-functional
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, enabling organizations dependent on physical operations to harness IoT data for actionabā€¦
Experience: 2+ years
Salary: $59,500 - $77,000 CAD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workinā€¦

Clearco

Director of Enablement Canada
Skills & Focus: revenue enablement, sales training, B2B, fintech, e-commerce, SaaS, sales methodologies, project management, CRM, enablement metrics
About the Company: Clearco is the non-dilutive working capital solution for e-commerce businesses in the United States. Clearcoā€™s unique Invoice Funding product allows companies ā€¦
Experience: 7+ years of experience in revenue enablement, sales training, or related roles, with at least 3+ years in a leadership capacity
Type: Full time
Benefits: Competitive salary and incentives, comprehensive health and dental insurance, RRSP / 401k matching, work-from-home stipā€¦

Clariti Cloud Inc.

Senior Engagement Manager Canada
Skills & Focus: customer journey, project lifecycle, leadership, quality control, risk management, stakeholder relationships, implementation services, SaaS, agile methodologies, emotional intelligence
About the Company: We empower governments to deliver exceptional citizen experiences.
Experience: 8+ years
Salary: Between $115,000-$165,000 CAD
Type: Full-time
Benefits: Competitive compensation packages, well-deserved time off, and benefits to keep you and your family healthy.

Overstory

Customer Success Manager Canada
Skills & Focus: customer success, project management, relationship building, commercial thinker, team collaboration, utility sector knowledge, empathy, communication, problem solving, climate action
About the Company: Overstory harnesses cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. They use AI and advanceā€¦
Experience: 5+ years in a customer facing role
Type: Full-time
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Colab Software

Strategic Customer Success Manager Canada
Skills & Focus: Strategic Account Planning, Customer Value Realization, License Maximization, Executive Engagement, Change Leadership, Customer Risk Management, Internal Collaboration, Mentorship, Data Literacy, Customer Success
About the Company: At CoLab, we help mechanical engineering teams bring life-changing products to market faster. Our cloud-based platform is purpose-built for effective design reā€¦
Experience: 5+ years
Type: Full-time

Samsara

Customer Success Manager Canada
Skills & Focus: Customer Success, IoT solutions, Enterprise, deployment, customer relationship, problem solving, consultative skills, account health, training, cross-functional
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which enables organizations that depend on physical operations to harness IoT data to deā€¦
Experience: 6+ years in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
Salary: $121,975 ā€” $157,850 CAD
Type: Full-time
Benefits: Competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara foā€¦

Hive

Senior Customer Success Manager Canada
Skills & Focus: Customer Relationship, Onboarding, Stakeholder Engagement, Account Growth, Client Retention, Cross-Functional Collaboration, Strategic Planning, Product Expert, Marketing Technology, Customer Success
About the Company: Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoterā€¦
Experience: 4+ years in a Customer Success Manager role, ideally within a SaaS environment.
Salary: CA$85,000 to CA$110,000
Type: Full-time
Benefits: Comprehensive health and dental coverage, parental leave top-up program, unlimited vacation/PTO.

Samsara

Customer Success Manager Canada
Skills & Focus: Customer Success, IoT platform, relationship building, technical products, enterprise SaaS, strategic consulting, problem-solving, business solutions, workflows, collaboration
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to harā€¦
Experience: 2-4+ years of experience in a customer success, account management, sales, or strategic consulting role.
Salary: $72,250 - $93,500 CAD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workinā€¦

Enverus

Customer Success Manager Canada
Skills & Focus: Customer Success, Sales, Relationship Management, SaaS, Financial Analysis, Project Management, Change Management, Customer Engagement, Negotiation Skills, Customer Retention
Experience: 5+ years experience in a customer facing sales/technical position
Salary: $80,000-$90,000 base per year plus commission of $80,000-$90,000 - on target earnings $160K-$180K
Type: Hybrid
Benefits: Enverus offers comprehensive benefits to our employees to include: Medical, Dental, Vision, Income Protection (disabiliā€¦

Athennian

Senior Customer Success Manager Canada
Skills & Focus: Customer Success, advocate, strategic growth, data-driven, collaborator, relationships, success plans, key metrics, improvement, seamless experience
About the Company: Athennian increases trust in business. Our products help legal, finance, and tax teams be transaction and audit-ready by organizing business entity and corporaā€¦

Splunk

Customer Success Executive Canada
Skills & Focus: Customer Success, Customer Engagement, Cybersecurity, SaaS, IT Operations, Observability, Customer Outcomes, Value Realization, Relationship Management, Strategy
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leadā€¦
Experience: 5+ years related experience in software, subscription services and IT/Security organizations.

Sophos

Customer Success Manager Canada
Skills & Focus: customer success, engagement, customer lifecycle, deployment, adoption, renewal, satisfaction, customer value, products, opportunities
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company is the largest pure-play Managed Detection and Rā€¦

1password

Senior Product Manager Canada
Skills & Focus: Product Manager, Onboarding, Activation, User Education, Customer Empathy, Communication, Go To Market, Technology, Product Strategy, Collaboration
About the Company: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unā€¦

Thanx

Implementation Manager Canada
Skills & Focus: onboarding, implementation, project management, customer success, training, presentations, account management, client relationships, data-driven, organization
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping regional and national restaurant brands grow customer lifetime value with easā€¦
Experience: 2 Years of software/B2B onboarding/implementation/project management experience
Type: Full-time

Secureframe

Customer Success Manager Canada
Skills & Focus: customer relationships, adoption, satisfaction, renewals, compliance, NPS, CSAT, cross-functional, risk management, ownership mindset
About the Company: Secureframe is at the forefront of revolutionizing cybersecurity compliance, recognized as one of the industry's most innovative and trusted providers. They haā€¦
Experience: 2+ Years of experience in GRC or Risk Advisory, risk management, compliance, or audit
Type: Full-time
Benefits: Medical, dental, and vision benefits for you and your dependent(s), Flexible PTO, 401(k), Paid family leave

Highspot

Sr. Customer Success Manager, Enterprise Canada
Skills & Focus: Customer Success Manager, sales enablement, customer satisfaction, product adoption, relationship management, account planning, value realization, collaboration, risk identification, stakeholder engagement
About the Company: Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions ofā€¦
Experience: 2+ years owning complex enterprises and 5+ years in a customer facing role
Salary: $91,000 - $141,400
Type: Full-time
Benefits: - Comprehensive medical, dental, vision, disability, and life benefits - Group Retirement Savings Plan (RRSP) and matchā€¦

Affinipay

Customer Onboarding Manager Canada
Skills & Focus: Customer Onboarding, SaaS, Client Success, Customer Relationship, Technical Skills, Problem-solving, Team Collaboration, Communication Skills, Customer Satisfaction, Product Knowledge
About the Company: AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, Afā€¦
Experience: 2+ years SaaS Client Success, onboarding or client management experience
Salary: $25 - $27 per hour
Type: Non-exempt
Benefits: Fully covered medical, dental and vision coverage, flexible paid time off, 401K with company match, competitive compensā€¦

Clariti Cloud Inc.

Delivery Practice Executive, Consulting Canada
Skills & Focus: customer experience, implementation, consulting, strategic account, P&L management, stakeholder management, team leadership, process improvement, operational efficiency, enterprise software
About the Company: We empower governments to deliver exceptional citizen experiences.
Experience: 10+ years of services delivery experience, including services management experience; 7+ Years of software implementation experience; 5+ years of experience as a direct people leader.
Salary: 170,000-190,000 CAD
Type: Full-time
Benefits: competitive compensation packages, well deserved time off and benefits

Hive

Senior Onboarding Specialist Canada
Skills & Focus: onboarding, customer training, implementation, SaaS, customer success, relationship management, client training, high-quality client experience, communication skills, collaboration
About the Company: Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic events, festivals, venues, promoteā€¦
Experience: 3+ years
Salary: CA$61K ā€“ CA$74K
Type: Full-time
Benefits: Comprehensive health and dental coverage, parental leave top-up, unlimited vacation/PTO policy.

Puzzle.Io

Customer Success Manager Canada
Skills & Focus: Customer Success, support, onboarding, troubleshooting, documentation, feedback, SaaS, accounting, B2B, fintech
About the Company: Puzzle is a startup building cutting-edge account software that integrates with modern fintech tools.
Experience: 2+ years of customer-facing experience
Salary: $70K ā€“ $100K
Type: Full time
Benefits: Competitive base pay + equity, 100% paid employee health, dental, and vision plans, flexible PTO policy, home office buā€¦

Kojo

Customer Onboarding Manager Canada
Skills & Focus: customer onboarding, implementation, SaaS, project management, construction industry, stakeholder management, product training, customer experience, churn risk, adoption
About the Company: Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Weā€™re making buildings cheaper and easier to build by tā€¦
Experience: 3+ years working in a customer onboarding and implementation role in SaaS, software, or technology-based environment
Salary: CA$95K ā€“ CA$120K
Type: Full time
Benefits: This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our fuā€¦