Last updated: 2025-05-22

14 Customer Success Management jobs in Raleigh.

Hiring now: Sr Creator Success Mgr @ Epic Games, Client Success Dir Digita @ Telus Digi, Client Success Mgr @ Shift4, Customer Success Mgr Ii @ Relay, Sr Client Exp Mgr @ Lightedge , Dir Customer Success Stra @ Egnyte, Customer Success Mgr @ Lucid Soft, Customer Success Engr @ Walkme, Technical Account Mgr @ Pendo.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (8) Onboarding (4) Account Management (4) SaaS (3) Customer Satisfaction (3) Collaboration (3) Customer Journey (3) Product Adoption (2) Client Engagement (2) Retention (2)

📍 Locations

Raleigh (10) Durham (2) Cary (1) Morrisville (1)
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Epic Games

Senior Creator Success Manager Cary
Skills & Focus: Customer Success, account management, creator experience, Fortnite, Unreal Engine, problem-solving, communication skills, user-focused, gaming community, operational processes
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: 6+ years in Customer Success, account management, hospitality, or related fields
Type: Full-time
Benefits: 100% premium coverage for medical, dental, vision, long-term disability, life insurance, 401k with competitive match, r…

Telus Digital

Client Success Director - Digital Healthcare Durham
Skills & Focus: digital healthcare, client success, strategy, partnership, revenue generation, relationship management, innovation, agile methods, stakeholder management, transformation
About the Company: An award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, offering transformative c…
Experience: 5+ years
Salary: $132,000 - $165,000 USD
Type: Full-time
Benefits: Healthcare benefits - Medical, Vision, Dental; 401K matching; Employee Share Purchase Plan; Competitive PTO Policy; Emp…
Customer Success Manager - Fuel iX Durham
Skills & Focus: Customer Success, AI, Contact Center, SaaS, Generative AI, Customer Experience, Onboarding, Product Adoption, Customer Satisfaction, AI-powered CX
About the Company: TELUS Digital is a digital product consultancy and division of TELUS, one of Canada's largest telecommunications providers. They focus on designing and deliver…
Experience: 5+ years in customer success, client services, project management, or program management roles at a B2B SaaS or Generative AI organization
Salary: $96,000 - $120,000 USD
Type: Full-time
Benefits: Healthcare benefits - Medical, Vision, Dental; 401K matching; Employee Share Purchase Plan; Competitive PTO Policy; Emp…

Shift4

Client Success Manager Morrisville
Skills & Focus: Client Success, Account Management, SaaS, Hospitality, Point of Sale, Payments Technology, Business Development, Client Engagement, Customer Solutions, Consultative Approach
About the Company: Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…
Experience: 3-5 years of Client Success/Account Management within a SaaS company or Technology Company.

Relay

Customer Success Manager II Raleigh
Skills & Focus: Customer Success Management, Account Management, Fluency in Spanish, Enterprise customer accounts, Onboarding, Relationship building, Analytical skills, Communication skills, Collaboration, Product knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We have designed, built, and launched an entirely new product category – a si…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: Hybrid work model with at least 3 days in the office; opportunity to work remotely up to 2 days; travel up to 40%.

Lightedge Solutions

Sr. Client Experience Manager Raleigh
Skills & Focus: Client Experience, Customer Service, Technical Sales, Client Retention, Strategic Planning, Client Engagement, Data Insights, Collaboration, Account Management, Problem-Solving
About the Company: LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. They offer businesses alternatives that streamli…
Experience: 2+ years experience ideally in a technical sales capacity
Type: Full Time

Egnyte

Director, Customer Success - Strategic Accounts Raleigh
Skills & Focus: Customer Success, Strategic Accounts, Customer Satisfaction, Retention, Growth, Leadership, Team Management, Data Analysis, SaaS, Collaboration
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Salary: $150k - $175k annually
Type: Full-time
Benefits: Competitive salaries and comprehensive benefits, company equity depending on role and level, flexible hours and generou…

Relay

Customer Success Coordinator Raleigh
Skills & Focus: Customer Success, B2B, Product Adoption, CRM, Communication Skills, Training Materials, Customer Journey, Data Analytics, Upsell Opportunities, Startup Environment
About the Company: A Raleigh-based tech startup disrupting the handheld radio industry with a cloud platform for frontline workers, offering real-time data and insights.
Experience: 1+ years experience in Customer Success, Sales Development and/or Account Management
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Lucid Software

Customer Success Manager Raleigh
Skills & Focus: customer lifecycle, stakeholder relationships, user feedback, educational content, demos, training sessions, customer renewals, upsell opportunities, integrations, portfolio management
About the Company: Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation …
Experience: 5-7 years of experience in customer success, account management, or a similar client-facing role within a B2B software company.

Relay

Director, Customer Success Raleigh
Skills & Focus: Customer Success, Retention, Team Leadership, B2B SaaS, Customer Satisfaction, Performance Reviews, Onboarding, Customer Journey, Stakeholder Relationships, Data-Driven Insights
About the Company: Relay is a high growth tech startup based in Raleigh, NC, focused on improving frontline communication through an innovative cloud platform that combines softw…
Experience: 7+ years experience in a Customer Success Manager role and/or Account Management in a B2B/B2C environment, 5+ years experience in a people leadership role
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits, Generous Paid Time …

Walkme

Customer Success Engineer Raleigh
Skills & Focus: Customer Success, Digital Adoption Platform, Technical Support, Customer Engagement, Technical Expertise, Solutions Delivery, Customer Value, Digital Transformation, Engagement, Automation
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…
Customer Success Enablement Manager Raleigh
Skills & Focus: Customer Success, Training, Enablement Programs, CSMs, Strategic Thinker, Stakeholders, Enablement Tools, Learning Framework, Customer Outcomes, Efficiency
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world.

Pendo

Technical Account Manager Raleigh
Skills & Focus: customer relationships, SaaS, technical support, product success, ROI, comprehensive onboarding, cross-functional collaboration, customer outcomes, technology implementation, technological expertise
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 2+ years in a technical customer-facing role, preferably SaaS B2B
Salary: $85,000 - $107,000 (Raleigh), $90,000 - $112,000 (New York)
Type: Full-time

Relay

Customer Success Manager Raleigh
Skills & Focus: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …