Last updated: 2025-05-08

10 Customer Onboarding And Success jobs in Raleigh.

Hiring now: Sr Creator Success Mgr @ Epic Games, Client Success Mgr @ Neogenomic, Dir Commercial Ops @ Shift4, Customer Success Mgr Ii @ Relay, Technical Support Engr @ Walkme, Implementation Consultant @ Maintainx.Explore more at jobswithgpt.com. at kaamvaam.com

🔥 Skills

Customer Success (4) Account Management (4) Onboarding (4) Customer Journey (3) problem-solving (2) Team Leadership (2) Client Engagement (2) Data Analysis (2) training (2) B2B (2)

📍 Locations

Raleigh (6) Morrisville (2) Cary (1) Durham (1)
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Epic Games

Senior Creator Success Manager Cary
Skills & Focus: Customer Success, account management, creator experience, Fortnite, Unreal Engine, problem-solving, communication skills, user-focused, gaming community, operational processes
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: 6+ years in Customer Success, account management, hospitality, or related fields
Type: Full-time
Benefits: 100% premium coverage for medical, dental, vision, long-term disability, life insurance, 401k with competitive match, r…

Neogenomics Laboratories

Client Success Manager Durham
Skills & Focus: Client Success Management, Customer Retention, Team Leadership, Account Management, Client Engagement, Data Analysis, Training and Development, Service Orientation, Cross-functional Collaboration, Sales Support
About the Company: NeoGenomics focuses on providing cancer diagnostic services and is dedicated to improving patient care through exceptional laboratory work.
Experience: 5+ years of experience in client success or account management; 2-3 years prior management experience
Salary: $108,000 - $162,254 + annual bonus
Type: Full-time
Benefits: Highly competitive benefits including HMO and PPO options, 401k match, Employee Stock Purchase Program, tuition reimbur…

Shift4

Director, Commercial Operations Morrisville
Skills & Focus: customer experience, commercial operations, merchant interactions, project management, partnerships, internal processes, training, customer satisfaction, onboarding, operations
About the Company: Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…
Experience: 10+ years of relevant industry experience is required
Client Success Manager Morrisville
Skills & Focus: Client Success, Account Management, SaaS, Hospitality, Point of Sale, Payments Technology, Business Development, Client Engagement, Customer Solutions, Consultative Approach
About the Company: Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…
Experience: 3-5 years of Client Success/Account Management within a SaaS company or Technology Company.

Relay

Customer Success Manager II Raleigh
Skills & Focus: Customer Success Management, Account Management, Fluency in Spanish, Enterprise customer accounts, Onboarding, Relationship building, Analytical skills, Communication skills, Collaboration, Product knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We have designed, built, and launched an entirely new product category – a si…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: Hybrid work model with at least 3 days in the office; opportunity to work remotely up to 2 days; travel up to 40%.
Customer Success Coordinator Raleigh
Skills & Focus: Customer Success, B2B, Product Adoption, CRM, Communication Skills, Training Materials, Customer Journey, Data Analytics, Upsell Opportunities, Startup Environment
About the Company: A Raleigh-based tech startup disrupting the handheld radio industry with a cloud platform for frontline workers, offering real-time data and insights.
Experience: 1+ years experience in Customer Success, Sales Development and/or Account Management
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …
Director, Customer Success Raleigh
Skills & Focus: Customer Success, Retention, Team Leadership, B2B SaaS, Customer Satisfaction, Performance Reviews, Onboarding, Customer Journey, Stakeholder Relationships, Data-Driven Insights
About the Company: Relay is a high growth tech startup based in Raleigh, NC, focused on improving frontline communication through an innovative cloud platform that combines softw…
Experience: 7+ years experience in a Customer Success Manager role and/or Account Management in a B2B/B2C environment, 5+ years experience in a people leadership role
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits, Generous Paid Time …

Walkme

Technical Support Engineer Raleigh
Skills & Focus: Technical Support, Customer Satisfaction, Onboarding, Project Success, Service Level Agreements, Solutions, Knowledge Base, Customer Community, Digital Adoption Platform, Engagement
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guida…

Relay

Customer Success Manager Raleigh
Skills & Focus: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Maintainx

Implementation Consultant Raleigh
Skills & Focus: software implementation, customer onboarding, client management, API integration, data conversion, business logic, training, support, client relationships, problem-solving
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Experience: 4+ years
Benefits: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollme…