Last updated: 2025-05-22

19 Customer Onboarding And Success jobs in Quezon City.

Hiring now: Client Care Team Lead @ Visa, Client Onboarding Mgr @ Hex Trust, Onboarding Consultant @ Turnitin, Merchant Ops Analyst @ Payjoy, Tech Touch Customer Succe @ Safetycult, Onboarding Mgr @ Lrn, Implementation Spec @ Lone Wolf , Identity Verification Ana @ Connectos, Customer Journey Expert E @ Ing, Head Of Customer Service @ Canva.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (5) customer success (3) project management (3) onboarding (3) SaaS (3) stakeholder management (3) Customer Service (2) Process Improvement (2) process improvements (2) Customer Engagement (2)

📍 Locations

Manila (7) Makati City (6) Pasig City (4) Pasay (1) Mandaluyong City (1)
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Visa

Client Care Team Lead Pasay
Skills & Focus: Customer Service, Team Leadership, Employee Engagement, Issue Resolution, Technical Aptitude, Data-driven Decision Making, Coaching and Mentoring, Process Improvement, Performance Management, Customer Experience
About the Company: Client Care provides industry-leading operational support to Visa’s clients around the world, leveraging deep knowledge and expertise to enhance Visa products …

Hex Trust

Client Onboarding Manager Manila
Skills & Focus: KYC, AML, client onboarding, regulatory compliance, financial services, crypto industry, process improvements, customer success, communication skills, project management
About the Company: Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service p…
Experience: Minimum 4 years of experience in KYC/AML in the financial services industry
Type: Full-time
Benefits: Competitive Salaries & Bonuses, Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Men…

Turnitin

Onboarding Consultant Manila
Skills & Focus: onboarding, change management, customer training, implementation, educational technology, academic integrity, presentation skills, consultative training, technical problem-solving, success metrics
About the Company: Turnitin is a technology company that provides a suite of tools for managing academic integrity and improving educational experiences. They assist institutions…
Type: Full-time

Payjoy

Merchant Operations Analyst Manila
Skills & Focus: Merchant Operations, Administrative Support, Process Management, Onboarding Process, Risk Identification, Stakeholder Insights, Data Analysis, Financial Services, Machine Learning, Customer Success
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…

Safetyculture

Tech Touch Customer Success Manager Manila
Skills & Focus: Customer Success, SaaS, Product Adoption, Customer Engagement, Retention, Churn, Data Insights, Upskill, Cross-functional Teams, Continuous Improvement
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Lrn

Onboarding Manager Manila
Skills & Focus: Onboarding Manager, Learning Management System (LMS), project management, e-learning technologies, stakeholder management, project updates, risk management, project plans, standardized operational processes, training customers
About the Company: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world’s most recogn…
Experience: Minimum 3 years of experience working in LMS administration and/or learning program or project coordinator.
Type: Full-time
Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for…

Payjoy

Merchant Operations Supervisor Manila
Skills & Focus: merchant operations, onboarding process, risk identification, process improvement, customer experience, merchant support metrics, guidance documents, quality assurance, stakeholder insights, team mentoring
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…
Type: Full-time

Lone Wolf Technologies

Implementation Specialist Manila
Skills & Focus: onboarding, client implementations, technical expertise, project management, troubleshooting, real estate technology, customer success, best-practice recommendations, user acceptance testing, process improvements
About the Company: Lone Wolf Real Estate Technologies, Inc. is an Equal Opportunity Employer and focuses on providing technology solutions for the real estate industry.
Experience: 1-3 years
Type: Full-time

Connectos

Identity Verification Analyst Mandaluyong City
Skills & Focus: business process outsourcing, finance, banking, payments, identity document analysis, customer account verification, high volume processing, troubleshooting, training and assistance, scalable solutions
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our client, the leading infrastructure provider based in Aus…
Experience: At least 1 year of experience in a business process outsourcing environment, preferably in finance, banking or payments.
Salary: Competitive salary package and annual appraisal
Type: Full-time
Benefits: Hybrid work, Medical, Dental Coverage and Life insurance from day 1, Paid Vacation and Sick Leave, Financial Assistance…

Ing

Customer Journey Expert - ESG Operational Readiness Makati City
Skills & Focus: Customer Journey, ESG, Operational Readiness, Agile, Stakeholder Management, Sustainability, Business Process Mapping, Risk Management, Business Analyst, Project Management
About the Company: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholes…
Experience: 5+ years work experience as Business Analyst and/or in product/service/project management; 2+ years work experience in financial sector.

Canva

Head of Customer Service and Operations Makati City
Skills & Focus: Customer Service, Operations Leadership, Strategic Priorities, Service Excellence, AI-empowered Processes, Data-led Decisions, Leadership Development, Workflow Optimization, User Experience, High-growth
About the Company: A design platform aiming to empower users worldwide with intuitive design tools.

Ing

Customer Journey Expert Makati City
Skills & Focus: Customer Journey, Lending Products, Analytical Skills, User Feedback, Process Improvement, Agile/Scrum, Product Development, Stakeholder Engagement, Requirements Analysis, Collaterals Business Process
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: At least 3-5 years working experience in a similar role

Sophos

Customer Success Manager (CSM) Makati City
Skills & Focus: Customer Success, Cybersecurity, Customer Lifecycle, Managed Detection and Response, Success Plans, Customer Engagement, Account Portfolio, Customer Satisfaction, Deployment, Adoption
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, providing a complete portfolio including endpoint, network, …
Experience: Experience in customer engagement and lifecycle management in cybersecurity or related fields.
Type: Full-time

Ing

Customer Journey Expert Makati City
Skills & Focus: Customer Journey Expert, Agile, Lending, Wholesale Banking, process optimization, business analysis, automation, customer experience, digital journeys, product development
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: Minimal 5-10 years of working experience in this area

Lendigroup1

Buyers Agent Coordinator Makati City
Skills & Focus: onboarding, client documentation, CRM management, customer agreements, communication, administrative tasks, data entry, client support, process coordination, compliance

Niq Gfk

Customer Success Manager Pasig City
Skills & Focus: Customer Success, analytics, insights, coaching, stakeholder management, team leadership, client relationships, data analysis, research, strategic goals
About the Company: NIQ GFK is focused on delivering world-class insights and reports to clients with an emphasis on customer satisfaction and advocacy.

Dialpad

Onboarding Specialist Pasig City
Skills & Focus: Customer Onboarding, Software Implementation, VOIP solutions, Training Sessions, Change Management, Customer Issues, Product Configuration, Telecommunications, SaaS, Problem Solving
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 2-3 years in Customer Onboarding, Software Implementation and Account Management; 1 year configuring and supporting VOIP solutions
Type: Full-time
Benefits: Medical, dental, and vision plans, monthly stipend for cell phone and internet, gym membership reimbursement, professio…
Project Manager Pasig City
Skills & Focus: Project Management, Customer Success, Deployment, SaaS, Smartsheet, Onboarding, Change Management, Real-time Insights, Professional Services, Digital Communication
About the Company: Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.
Benefits: medical, dental, and vision plans for all employees; monthly stipend for cell phone and home internet; reimbursement fo…

Niq Gfk

Customer Success Team Leader Pasig City
Skills & Focus: data analysis, customer success, relationship management, team leadership, client engagement, insights delivery, coaching, analytics services, stakeholder management, best practices
About the Company: NIQ GFK CMI’s Customer Success Team focuses on delivering world-class insights and reports to clients, striving for high levels of Customer Satisfaction and ad…