Last updated: 2025-05-18

10 Technical And Product Support jobs in Phoenix.

Hiring now: Client Ops Spec Sr @ Insight En, Technical Support Engr @ Axon, Operational Subject Matte @ Upgrade, Sr Relativity Admin @ Contact Go, Technical Support Engr @ Confluent, Customer Exp Team Leader @ Whatnot, Help Desk Mgr @ Jacuzzi, Technical Writer @ Revolution, Sr Technical Client Suppo @ Kubra.Explore more at at kaamvaam.com

🔥 Skills

customer service (4) problem-solving (3) troubleshooting (3) Technical Support (2) SQL (2) customer experience (2) technical support (2) escalation (2) sales processes (1) account management (1)

📍 Locations

Phoenix (6) Tempe (2) Chandler (1) Mesa (1)
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Insight Enterprises, Inc.

Client Operations Specialist Sr Chandler
Skills & Focus: customer service, sales processes, account management, report generation, order fulfillment, pre-sales support, product pricing, contract compliance, technical information, problem-solving
About the Company: Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, guiding organizations through comple…
Experience: two to six years related experience and/or training
Type: Full-time

Axon

Technical Support Engineer Mesa
Skills & Focus: Technical Support, Troubleshooting, Customer Support, Network Configuration, Problem Solving, Product Family, Documentation, Root Cause Analysis, Customer Satisfaction, Cloud Computing Solutions
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years relevant work experience preferred
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Upgrade

Operational Subject Matter Expert Phoenix
Skills & Focus: customer pain points, operational areas, data analysis, SQL, user stories, incident management, product management, customer experience, third party APIs, troubleshooting
About the Company: Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest g…
Experience: Experience working in a customer support center or similar domain experience; Strong understanding and applied use of SQL; Product management experience (Nice to Have)
Salary: Competitive salary and stock option plan
Type: Full-time
Benefits: 100% paid coverage of medical, dental and vision insurance; Flexible PTO; Opportunities for professional growth and dev…
Merchant Support Specialist Phoenix
Skills & Focus: customer service, call volume, problem-solving, collaborative, technical concepts, support experience, onboarding, communication skills, feedback, adaptability
About the Company: Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers.
Experience: Proven experience in a call center environment
Type: Full-time
Benefits: Great open office space, Paid time off (PTO), 401K matching, Comprehensive benefits package: Medical, dental, vision, l…

Contact Government Services, Llc

Senior Relativity Administrator Phoenix
Skills & Focus: Relativity, eDiscovery, technical support, client solutions, communication, customer service, cross-functional teams, SQL, data management, cloud environments
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience
Salary: $117,449.28 - $169,648.96 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Confluent Inc

Technical Support Engineer Phoenix
Skills & Focus: Technical Support, Customer Solutions, Data Streaming, Apache Kafka, troubleshooting, application support, product feedback, process development, documentation, knowledge base articles
About the Company: With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that d…
Salary: $106,200 - $124,740
Benefits: competitive pay and benefits that are in line with industry standards

Whatnot

Customer Experience Team Leader Phoenix
Skills & Focus: customer experience, problem-solving, performance metrics, team productivity, data-driven, Zendesk, support operations, operational excellence, insights generation, e-commerce
About the Company: Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by…
Experience: 5+ years of support operations experience
Salary: $90,000/year to $100,000/year
Type: Full-time
Benefits: Flexible Time off Policy, Health Insurance options, Work From Home Support, Care benefits, Retirement plans, Parental L…

Jacuzzi Group

Help Desk Manager Phoenix
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Revolutionparts

Technical Writer Tempe
Skills & Focus: technical documentation, customer-facing documentation, internal product guides, clarity, usability, product changes, engineering teams, technical operations, new releases, updates
About the Company: RevolutionParts is a pioneering force in the automotive eCommerce realm, providing streamlined, user-friendly solutions to empower automotive brands to maximiz…

Kubra

Senior Technical Client Support Analyst Tempe
Skills & Focus: client support, technical support, troubleshooting, escalation, issue resolution, support rotation, 24x7 support, premium support agreements, key role, initial point of contact
Type: Hybrid