Last updated: 2025-05-22

18 It Support And Service Desk jobs in Phoenix.

Hiring now: Palantir Field Service Re @ Contact Go, Ops Systems Analyst @ Upgrade, Sr It Service Management @ Citizens, Service Desk Coordinator @ Verra Mobi, It Service Desk Mgr @ Edelman Fi, Help Desk Mgr @ Jacuzzi, Installation And Repair I @ Novos Fibe, Support Engr Technical Su @ Axon, Client Services Spec @ Axs, Sr Technical Client Suppo @ Kubra.Explore more at at kaamvaam.com

🔥 Skills

customer service (6) troubleshooting (5) IT support (4) technical support (4) Help Desk (3) ITIL (3) Agile (3) Technical Support (2) network (2) hardware (2)

📍 Locations

Phoenix (12) Tempe (4) Scottsdale (2)
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Contact Government Services, Llc

Palantir Field Service Representative Phoenix
Skills & Focus: Palantir, Field Service, Technical Support, Training, Help Desk, User Requests, Troubleshooting, Government Services, Remote Support, Technical Background
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: Prior experience with Palantir Gotham required, additional experience with Palantir Gaia and Palantir Foundry a plus.
Salary: $75,000 - $150,000 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…
Senior Help Desk Technician Phoenix
Skills & Focus: Help Desk, PC Assist, ITIL, End-user training, Software installation, Hardware installation, Remote support, User Account administration, Procedural documentation, IT inventories
About the Company: CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.
Experience: One year or more Adobe Connect or related online meeting center set-up experience.
Salary: $84,000 - $108,000 a year
Type: Full Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account (Health, Dependent Care, and Commuter), Pai…
User Support Specialist Phoenix
Skills & Focus: IT support, trouble tickets, user accounts, network, telecommunications, operating systems, training, hardware, software, litigation support
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: Mid Entry Level
Salary: $59,084.48 - $75,965.76 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Upgrade

Operations Systems Analyst Phoenix
Skills & Focus: operations, cloud-based telephony, subject matter expert, contact center, operational excellence, vendor relationships, system administrator, documentation, project management, Agile
About the Company: Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest g…
Experience: 3+ years
Type: Full-time
Benefits: Competitive salary and stock option plan, 100% paid coverage of medical, dental and vision insurance, Flexible PTO, Opp…

Citizens

Sr IT Service Management Specialist - Enterprise Incident Mgmt Phoenix
Skills & Focus: IT Service Management, Enterprise Incident Management, Technology, Full-time, Professional, Citizens, Customer Experience, Support, Data Management, Community
About the Company: Citizens is a leading financial institution committed to building a diverse, inclusive, and high-performing culture where everyone feels valued and supported.
Type: Full-time

Contact Government Services, Llc

Litigation Support Technician Phoenix
Skills & Focus: Litigation Support, Technical assistance, Information Technology, Systems Security, Quality assurance, Customer support, Hardware/software, Data transmission, Background Investigation, Data compliance
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: Mid level
Type: Full Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Citizens

Principal Service Management Specialist Phoenix
Skills & Focus: Service Management, ITIL, Agile, Incident Management, Problem Management, Change Management, ServiceNow, Technical Support, Quality Assurance, Team Leadership
About the Company: Citizens is a financial institution committed to fostering an inclusive culture, providing equal employment opportunities, and supporting community initiatives.
Experience: Intermediate to advanced ServiceNow experience, incident and problem management experience.
Salary: $117,628 - $176,442
Type: Full-time
Benefits: Competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, fle…

Verra Mobility

Service Desk Coordinator Phoenix
Skills & Focus: help desk, IT support, asset management, ticket escalation, technical documentation, hardware troubleshooting, software support, customer communication, IT assets, service tickets
About the Company: Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. They work with police de…
Experience: 2-3 years of experience in administrative role

Citizens

Sr IT Service Management Specialist - Enterprise Incident Mgmt Phoenix
Skills & Focus: Incident Management, ServiceNow, teleconferences, stakeholder relationships, business impacts, data quality, process improvement, customer service, on-call support, ITIL Foundation Certification
About the Company: Citizens is a banking institution that provides a wide range of financial services.
Salary: $93,977 - $140,966
Type: Full-time
Benefits: Competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, fle…

Edelman Financial Engines

IT Service Desk Manager Phoenix
Skills & Focus: IT service management, leadership, customer service, service desk, incident management, ITIL, performance metrics, process improvements, team management, technical issues
About the Company: Edelman Financial Engines is committed to always acting in the best interests of our clients, founded on the belief that all investors deserve access to person…
Experience: Minimum of 5 years of experience in IT service management, with at least 2 years in a leadership role.
Type: Full-time

Jacuzzi Group

Help Desk Manager Phoenix
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Novos Fiber

Installation and Repair (I&R) Manager Phoenix
Skills & Focus: installation, repair, team leadership, customer satisfaction, operational efficiency, broadband technologies, fiber optic technology, troubleshooting, service delivery, compliance
About the Company: NOVOS FiBER, a leading provider of Fiber-to-the-Home (FTTH) internet services, is seeking a highly skilled and motivated Network Engineer with a specialization…
Experience: Minimum of 3-5 years of experience in a technical role related to installation and repair, with at least 2 years in a leadership or managerial position.
Salary: $75,000 - $90,000 a year
Type: Full-time

Axon

Support Engineer - Technical Support (Law Enforcement Focus) Scottsdale
Skills & Focus: customer service, computer networking, cloud solutions, Windows server, technical support, SaaS, network, troubleshooting, technical issues, law enforcement
About the Company: Axon is on a mission to Protect Life, providing devices and cloud software to enhance safety and justice, focusing on law enforcement and public safety.
Experience: Minimum of 3 years of Technical Support experience
Benefits: Medical, Dental, Vision plans; 401k with employer match; paid time off; parental leave; fitness programs; wellness supp…
Technical Support Representative Scottsdale
Skills & Focus: technical support, customer service, troubleshooting, hardware, software, networking, communication skills, analytical skills, Microsoft Office, cloud-based solutions
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years technical support experience
Salary: USD 19.23 - 28.85 per hour
Type: Full-time
Benefits: 401k with employer match, Accrued paid time off, Paid parental leave for all, Medical, Dental, Vision plans, Fitness Pr…

Axs

Client Services Specialist Tempe
Skills & Focus: client relationships, ticketing, events, configuration, troubleshooting, support, business relationships, customer-focused, event programming, Microsoft Office
About the Company: AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals t…
Experience: 2-4 years of live event ticketing and event programming experience
Benefits: Opportunities for learning and leveling up through training and education reimbursement.

Kubra

Senior Technical Client Support Analyst Tempe
Skills & Focus: client support, technical support, troubleshooting, escalation, issue resolution, support rotation, 24x7 support, premium support agreements, key role, initial point of contact
Type: Hybrid

Vix Technology

Cloud Operations Support Engineer Tempe
Skills & Focus: IT support, AWS Cloud, IT incident management, Hardware troubleshooting, Software support, Network issues, Customer service, Documentation, Asset management, Internal IT projects
About the Company: Vix Technology is a global leader in providing innovative solutions for public transit, with over 35 years of experience and systems deployed in more than 200 …
Benefits: Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k, IRA), Life Insurance (Basic, Voluntary & AD&D), Pai…

Gls

Help Desk Technician Tempe
Skills & Focus: Help Desk Technician, technical support, software issues, hardware issues, networking issues, customer service, Information Technology, performance bonuses, 401K, Tuition Reimbursement
About the Company: GLS has provided affordable auto financing options for over 10 years, helping over half a million families improve their transportation needs.
Type: Full-time
Benefits: Competitive base pay and performance bonuses, medical, dental, vision, telemedicine, supplemental insurance, long-term …