Last updated: 2025-05-19

10 Customer Success Management jobs in Phoenix.

Hiring now: Scale Customer Success Mg @ Virtuous, Mgr Account Development @ Samsara, Sr Client Exp Mgr @ Lightedge , Sr Client Success Rep @ Contact Go, Dir Customer Success @ Axon, Customer Exp Mgr Customer @ Ingram Mic.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (5) SaaS (4) KPI (3) cross-functional collaboration (3) customer retention (2) nonprofits (2) B2B SaaS (2) digital customer journeys (2) cross-functional teams (2) technical acumen (2)

📍 Locations

Phoenix (5) Scottsdale (5)
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Virtuous

Scale Customer Success Manager Phoenix
Skills & Focus: customer retention, nonprofits, B2B SaaS, digital customer journeys, cross-functional teams, technical acumen, customer inquiries, upsell opportunities, ChurnZero, Customer Success
About the Company: Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform t…
Experience: Experience in professional customer facing roles required
Type: Full-time
Benefits: 401(k) retirement plan with company matching, Unlimited PTO, Employer-contributed healthcare benefits, 12 weeks primary…

Samsara

Manager, Account Development Phoenix
Skills & Focus: Account Development, Sales, Coaching, Mentoring, Team Management, Pipeline Optimization, Revenue, Growth Mindset, Customer Success, SaaS
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years of sales experience, 1+ years experience managing a team
Salary: $149,240 — $170,560 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Lightedge Solutions

Sr. Client Experience Manager Phoenix
Skills & Focus: Client Experience, Customer Service, Technical Sales, Client Retention, Strategic Planning, Client Engagement, Data Insights, Collaboration, Account Management, Problem-Solving
About the Company: LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. They offer businesses alternatives that streamli…
Experience: 2+ years experience ideally in a technical sales capacity
Type: Full Time

Virtuous

Scale Customer Success Manager Phoenix
Skills & Focus: customer retention, nonprofits, B2B SaaS, customer inquiries, upsell leads, cross-functional teams, customer onboarding, ChurnZero, technical acumen, digital customer journeys
About the Company: Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform t…
Experience: Experience managing customers in B2B SaaS preferred; Experience in professional customer facing roles required
Type: Full-time
Benefits: Market competitive pay, employee recognition through Bonusly, 401(k) retirement plan with company matching, Unlimited P…

Contact Government Services, Llc

Senior Client Success Representative Phoenix
Skills & Focus: Client Success, government contracting, CRM, candidates, business development, client relationships, onboarding, market research, technical writing, growth initiatives
Salary: $67,500 - $97,500 a year
Type: Full Time

Axon

Director, Customer Success Scottsdale
Skills & Focus: Customer Success, strategic leadership, KPI, adoption, customer satisfaction, cross-functional collaboration, operational efficiencies, team development, risk management, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of previous management and leadership experience in a similar role
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…
Director, Customer Success Scottsdale
Skills & Focus: customer success, team leadership, account management, cross-functional collaboration, operational excellence, SaaS, KPIs, customer relationships, strategic programs, reporting
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years
Salary: USD 123,930 - USD 198,288
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…
Director, Customer Success Scottsdale
Skills & Focus: Customer Relations, Reporting, KPI, Customer Satisfaction, Operational Efficiency, Cross-Functional Collaboration, Customer Success, Management, SaaS, Strategic Programs
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Ingram Micro

Customer Experience Manager - Customer Success Scottsdale
Skills & Focus: Customer Experience, Sales Leadership, Team Management, Coaching, Call Center, Customer Operations, Performance Metrics, Revenue Optimization, Stakeholder Engagement, Data Analysis
About the Company: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we…
Experience: 5+ years of experience in inside sales, call center management, or customer operations—including 2+ years of team leadership.
Salary: $74,400.00 - $119,100.00
Type: Full-time
Benefits: U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match…