Last updated: 2025-05-20

11 It Support And Service Desk jobs in Philadelphia.

Hiring now: Sr Help Desk Tech @ Contact Go, Information Technology It @ Cityofphil, Customer Support Mgr @ Phillytech, It Field Services Tech @ Morgan Mor, Helpdesk Analyst 1 @ City Of Ph.Explore more at at kaamvaam.com

🔥 Skills

VoIP (4) Networking (4) CCTV (3) Support tickets (3) training (2) Customer support (2) Troubleshooting (2) Escalation (2) Troubleshoot (2) Customer success (2)

📍 Locations

Philadelphia (11)
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Contact Government Services, Llc

Senior Help Desk Technician Philadelphia
Skills & Focus: Help Desk, PC Assist, ITIL, End-user training, Software installation, Hardware installation, Remote support, User Account administration, Procedural documentation, IT inventories
About the Company: CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.
Experience: One year or more Adobe Connect or related online meeting center set-up experience.
Salary: $84,000 - $108,000 a year
Type: Full Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account (Health, Dependent Care, and Commuter), Pai…

Cityofphiladelphia

Information Technology (IT) Support Coordinator Philadelphia
Skills & Focus: IT Support, Technical Support, Hardware Troubleshooting, Software Installation, Network Management, Desktop Support, Inventory Management, Telephonic Support, Configuration, Capacity Planning

Contact Government Services, Llc

User Support Specialist Philadelphia
Skills & Focus: IT support, trouble tickets, user accounts, network, telecommunications, operating systems, training, hardware, software, litigation support
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: Mid Entry Level
Salary: $59,084.48 - $75,965.76 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…
Litigation Support Technician Philadelphia
Skills & Focus: Litigation Support, Technical assistance, Information Technology, Systems Security, Quality assurance, Customer support, Hardware/software, Data transmission, Background Investigation, Data compliance
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: Mid level
Type: Full Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Phillytechco

Customer Support Manager Philadelphia
Skills & Focus: Customer Support, VoIP, Networking, CCTV, Onboarding, Integration, Customer Success, Troubleshooting, Escalation, Account Management

Contact Government Services, Llc

Systems Admin III Philadelphia
Skills & Focus: configuration management, release management, technical support, software components, project management, communication, teamwork, leadership, critical thinking, ITIL certification
About the Company: CGS is seeking a Systems Admin III to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
Experience: 4 years of comparable work experience
Salary: $94,504.11 - $121,505.28 a year
Type: Full Time
Benefits: Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) -…

Phillytechco

IT Support Manager Philadelphia
Skills & Focus: VoIP, Networking, CCTV, Troubleshoot, Customer onboarding, Support tickets, Account management, Customer success, Technical support, Operations management

Morgan & Morgan, P.A.

IT Field Services Technician Philadelphia
Skills & Focus: IT hardware, support, troubleshooting, inventory management, networking, Active Directory, Office 365, VPN, ServiceNow, Customer support
About the Company: Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people.
Experience: 2+ years of experience in an IT Service Desk role
Benefits: medical and dental insurance, 401(k) plan, paid time off, paid holidays

Phillytechco

Customer Service Representative (Level 2 Support) Philadelphia
Skills & Focus: VoIP, Networking, Support tickets, Troubleshoot, Escalation, Customer satisfaction, Documentation, Knowledge base, Account health, Client communication

City Of Philadelphia

Helpdesk Analyst 1 Philadelphia
Skills & Focus: customer service, analytical skills, communication skills, technical issues, password reset, responsibility assignment, debugging, training, feature requests, organizational boundaries
About the Company: The City of Philadelphia is responsible for providing various services to its residents, including workforce management and technical support.
Type: Full-time

Phillytechco

IT Support Manager Philadelphia
Skills & Focus: VoIP, Networking, CCTV, Support tickets, Client onboarding, Customer success, Troubleshooting, Support escalation, Support documentation, Customer relationships