Last updated: 2025-05-13

10 Customer Success Management jobs in Philadelphia.

Hiring now: Technical Customer Succes @ Cisco, Sr Relationship Mgr @ Great Gray, Sr Customer Success Mgr C @ Corcentric, Global Strategy Partner @ Freedompay, Dir Of Customer Exp @ Credit Gen, Sr Client Success Rep @ Contact Go, Dir Of Partner Success @ Saxbys, Strategic Customer Succes @ Dataiku.Explore more at jobswithgpt.com. at kaamvaam.com

🔥 Skills

Customer Success (4) product adoption (3) Technical Adoption Plans (2) Annual Recurring Revenue (2) Customer Experience (2) Software Utilization (2) IT Networking (2) Collaboration (2) Mentorship (2) Renewals (2)

📍 Locations

Philadelphia (6) Wilmington (2) Cherry Hill (1) Trenton (1)
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Cisco

Technical Customer Success Manager Wilmington
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Great Gray

Senior Relationship Manager Wilmington
Skills & Focus: Relationship Management, Client Satisfaction, Onboarding, Asset Manager Relationships, Quarterly Business Reviews, Problem-Solving, Sales, Client Retention, CRM Tools, Financial Services
About the Company: Great Gray Group strives to set the bar for the retirement services industry by delivering advanced retirement solutions that combine fiduciary services with i…
Experience: Minimum of 7 years related experience or combined minimum of 11 years higher education and relevant experience.
Type: Full-time
Benefits: Competitive compensation package including 401(k) with elective and non-elective match opportunities, Lifestyle spendin…

Corcentric

Senior Customer Success Manager (CSM) Cherry Hill
Skills & Focus: Customer Success, SaaS, customer onboarding, relationship building, business reviews, customer health indicators, technical support, product adoption, change management, account management
About the Company: Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentri…
Experience: Experience in a Customer Success Management role; Experience in a Software-as-a-Service (SaaS) environment
Type: Full-time
Benefits: Comprehensive benefits package including paid time off, paid parental leave, medical, dental, vision, and a 401k with c…

Freedompay

Global Strategy Partner Philadelphia
Skills & Focus: customer growth, product adoption, strategic account expansion, consultative position, relationship-driven, product expertise, industry guidance, customer success leadership, cross-sell, upsell
Experience: 10+ years
Type: Full Time

Cisco

Technical Customer Success Manager Philadelphia
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Credit Genie

Director of Customer Experience Philadelphia
Skills & Focus: customer experience, artificial intelligence, customer service, operational efficiency, team leadership, operational strategies, technology process improvements, stakeholder management, automation, customer satisfaction
About the Company: Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intellig…
Experience: Minimum of 7 years of experience in customer service management
Salary: $135K – $175K
Type: Full time
Benefits: 100% company-paid medical, dental, and vision coverage, monthly fitness reimbursement, 401(k) with a 2.5% match, flexib…

Contact Government Services, Llc

Senior Client Success Representative Philadelphia
Skills & Focus: Client Success, government contracting, CRM, candidates, business development, client relationships, onboarding, market research, technical writing, growth initiatives
Salary: $67,500 - $97,500 a year
Type: Full Time

Saxbys

Director of Partner Success Philadelphia
Skills & Focus: Partner Success, Customer Success, Strategic Thinking, Channel Management, Mentoring, Team Development, Stakeholder Management, Operational Processes, Data Analysis, Growth Opportunities
About the Company: Saxbys is a hospitality company fueled by our rave-worthy menu, driven by our mission to Make Life Better®, and fiercely dedicated to social impact in the comm…
Experience: 5+ years of experience in customer/partner success roles, with at least 3 years in a leadership position.
Type: Full-time

Dataiku

Strategic Customer Success Manager, Americas Philadelphia
Skills & Focus: customer success, account management, data science, stakeholder engagement, enterprise software, AI strategies, business outcomes, product adoption, customer satisfaction, sales collaboration
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: At least 10 years of prior account management, customer success, consulting experience, preferably within enterprise software or data science.
Salary: $145,000 - $165,000 USD
Type: Full-time
Benefits: Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spendi…

Contact Government Services, Llc

Senior Client Success Representative Trenton
Skills & Focus: Client Success, government contracting, CRM, business development, candidate sourcing, interviews, security screening, client relationships, organic growth, proposal support
Salary: $67,500 - $97,500
Type: Full Time