Last updated: 2025-05-22

35 Customer Success Manager jobs in Paris.

Hiring now: Customer Success Manageme @ Moodys, Customer Strategist Mgr @ Spendesk, Customer Success Mgr Emea @ Kiln, Customer Success Mgr @ Sociabble, Mgr Of Customer Success @ Aircall, Customer Success Mgr @ Giskard, Customer Success Mgr Csm @ Silae, Customer Success Mgr @ Alan, Customer Success Mgr @ Skeepers, Customer Success Exec App @ Ogury.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (23) customer success (7) Account Management (7) SaaS (5) Collaboration (4) DevSecOps (4) relationship management (3) onboarding (3) customer lifecycle (3) Fintech (3)

📍 Locations

Paris (31) Levallois-Perret (2) Puteaux (1) Issy-les-Moulineaux (1)
🔍 Go to full job search

Moody's

Customer Success Management Associate Puteaux
Skills & Focus: customer success, client advocacy, business-to-business, SaaS, analytics, regulatory compliance, client retention, relationship management, client feedback, cross-functional collaboration
About the Company: Moody's is a leading global integrated risk assessment firm that empowers organizations and investors to make better decisions. We provide data, insights, and …
Experience: 1-3+ years
Type: Full-time

Spendesk

Customer Strategist Manager Paris
Skills & Focus: customer success, onboarding, customer lifecycle, customer engagement, customer adoption, customer retention, account growth, collaboration, seamless experience, value maximization

Kiln

Customer Success Manager (EMEA) Paris
Skills & Focus: Customer Success, Blockchain, Fintech, Account Management, Web3, Crypto, Staking, DeFi, Customer Support, Technology
About the Company: Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into thei…
Experience: 4+ years of experience with a minimum of 2+ years in B2B customer success, account management, or a similar role in the technology sector, preferably in blockchain or fintech industries.
Type: Full-time

Sociabble

Customer Success Manager Paris
Skills & Focus: customer success, project implementation, change management, stakeholder meetings, platform configuration, project performance, training, workshops, business development, project planning
About the Company: Sociabble is a company focused on driving customer success through strategic project management and change management expertise.

Aircall

Manager of Customer Success Paris
Skills & Focus: Customer Success, Team Leadership, Customer Experience, Retention, Adoption, Growth, Communication Technology, Collaboration, Customer Outcomes, Southern Europe
About the Company: Aircall creates technology that fuels accessible, transparent and collaborative communication to empower over 20,000 customers to make authentic, human connect…
Experience: 3+ years in customer success management
Type: Full-time

Giskard

Customer Success Manager Paris
Skills & Focus: Customer Success, Consulting, Project Management, AI Projects, Large Language Models, Stakeholder Management, Communication Skills, Customer-Centric, Early-Stage Startup, Diversity and Inclusivity
About the Company: Giskard defends the vision of a Responsible AI that serves the economic performance of companies while respecting the rights of citizens. They are building a h…
Experience: Minimum of 3 years' experience in Customer Success or Consulting roles.
Salary: between 50 K€ and 75 K€ / year (brut) + 0.1 - 0.2% of equity
Type: Full-time
Benefits: Remote-flex policy, health insurance plan with SideCare and AXA, significant equity package, remote office kit.

Silae

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, SaaS, HR software, partner onboarding, stakeholder communication, partner satisfaction, feedback collection, commercial relationship, problem solving, adaptability
About the Company: Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines (SIRH, de…
Experience: 2 years
Benefits: Flexibilité télétravail : 2 jours/semaine /multisites, Titres restaurant (9€/jour), 6.5 à 8 RTT/ an, Participation élev…

Alan

Customer Success Manager Paris
Skills & Focus: customer success, B2B customer education, stakeholder engagement, onboarding, product adoption, change management, project management, customer loyalty, product education, employee engagement
About the Company: Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, …
Experience: 3-5 years
Type: Contract
Benefits: Fair rewards, Flexible Office, All the tools you need, Flexible vacation policy and flexible working hours, Delightful …

Skeepers

Customer Success Manager Paris
Skills & Focus: Customer Success, strategic relationships, SaaS, consultative approach, stakeholder management, community management, performance analysis, digital industry, adaptability, teamwork
About the Company: Skeepers is the European leader in shopper engagement solutions, providing a fully integrated one-stop-shop UGC suite for brands. They focus on authentic exper…
Experience: 3 years of experience in similar roles
Type: Full-time
Benefits: Remote work opportunities, SWILE card, 50% Navigo pass coverage, Sogarep mutual insurance, supportive team culture, and…

Ogury

Customer Success Executive Apprentice Paris
Skills & Focus: Customer Success, Advertising, Campaigns, Client Satisfaction, Sales, AdOps, Teamwork, Communication, AI, Data
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: apprenticeship

Payplug

Account Manager Paris
Skills & Focus: Customer Success Management, Account Management, fintech, paiement, data analysis, client relationships, performance optimization, upsell, partnership development, high impact strategies
About the Company: Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …
Experience: 5 années d'expérience
Type: Full-time
Benefits: Organisation de travail hybride, 25 CP, 10 RTT, carte Swile, mutuelle santé, abonnements transports.

Anaplan

Principal Customer Success Business Partner – EMEA Consolidation Customers Paris
Skills & Focus: Customer Success, Financial Close, Reporting Solutions, Consolidation, Sales, Account Management, Enterprise Customers, Strategic Advisor, SaaS Platforms, Communication Skills
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: Proven experience managing enterprise customers with complex Consolidation or Financial Close & Reporting solutions.
Benefits: Diversity, equity, inclusion, and belonging.

Riot Security

Customer Success Manager Mid-Market Paris
Skills & Focus: cybersecurity, customer success, client management, renewal, expansion, upselling, cross-selling, phishing, training, platform
About the Company: We are a product-first team on a mission to help grow the cybersecurity culture with innovative training platforms and phishing simulations.
Salary: €50,000 - €69,000 a year (total package including base salary and commissions)
Type: On-site (with up to 2 days remote per month)

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: Customer Success, Post-Sales, Account Management, Cloud Security, DevSecOps, Network Security, Security Operations, Customer Guidance, Value Realization, C-suite Engagement
About the Company: Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life. We are focused on challenging and disrupting …
Experience: 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account with over 1,000 eligible items, mental and financial health resources, personal…

Procore

Customer Success Engineer Paris
Skills & Focus: Customer Success, Construction Industry, Procore Software, Data-driven Recommendations, Customer Analytics, Value-based Presentations, Responsive Customer Service, Mentoring, Collaboration, Problem-solving Skills
About the Company: Procore is a leading provider of construction management software that connects teams, streamlines processes, and improves efficiency across the construction i…
Experience: Demonstrated success in a Customer Success, Professional Services, Technical Pre-Sales setting or in a role within the Construction Industry (Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer)
Type: Full-time

Odaseva

Director, Customer Success Paris
Skills & Focus: Customer Success, Project Manager, Consultant, Product Expert, adoption, retention, customer satisfaction, expansion, salesforce, security
About the Company: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Nielseniq

Customer Success Manager Paris
Skills & Focus: relation client, croissance commerciale, leadership éclairé, upsell, plans de croissance, feuilles de route, documentation, amélioration continue, CRM, analyse de données
Benefits: CDI, Mode de travail hybride : 2 jours de télétravail par semaine et flexibilité horaire

Mirakl

Business Analyst - Customer Success Paris
Skills & Focus: Customer Success, business analysis, KPIs, finance, project management, e-commerce, marketplace, data insights, Salesforce, AI ecosystem
About the Company: Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant gr…
Experience: 3 years+

Ogury

Customer Success Executive Paris
Skills & Focus: Customer Success, Advertising, Campaign Management, Client Satisfaction, Sales Collaboration, AdOps, Data Privacy, Audience Insights, AdTech, Teamwork
About the Company: Ogury est une entreprise mondiale de technologie publicitaire (adtech) qui propose des solutions de publicité personnalisée axées sur la confidentialité aux ma…
Type: Internship

Anaplan

Customer Success Director (Finance Services and Industry) Paris
Skills & Focus: Customer Success, SaaS, Finance, Team Management, Customer Retention, Strategic Alignment, Implementation, Business Performance, Resilience, Collaboration
About the Company: Anaplan is focused on optimizing business decision-making through our leading scenario planning and analysis platform. Our customers include Fortune 50 compani…
Experience: 3-5 years of management experience

Yext

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, Adoption, Retention, Customer Satisfaction, Digital Marketing Technologies, Customer Data Analysis, Renewals Management, KPI Achievement, Analytical Skills, Project Management
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: A minimum of 5 years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers.
Type: Full-time

Pennylane

Senior Strategy & Operations Paris
Skills & Focus: Customer Success, Partner Success, Salesforce, Onboarding, Support Client, Satisfaction, Process Optimization, Data Analysis, Strategic Decision Making, Problem Solving
About the Company: Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. Nous aidons les entrepreneurs à se débarra…
Experience: 5+ years
Type: Full-time

Payplug

Customer Success Manager Paris
Skills & Focus: Customer Success Management, Account Management, Customer relationship, Payment solutions, E-commerce, Fintech, Data analysis, Client performance, Upsell, Partnership development
About the Company: Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …
Experience: 2+ years in Customer Success Management or Account Management, ideally in fintech.
Type: Full-time
Benefits: Hybrid work organization, 25 days annual leave, health insurance, transport subsidies, and wellness activities.

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: Customer Success, Account Management, Cybersecurity, Cloud, Network Ops, DevSecOps, AI Security, Customer Journey, Customer Deployment, Cross-Functional Collaboration
About the Company: Palo Alto Networks is a global cybersecurity leader advancing the way people and organizations operate. They specialize in comprehensive cybersecurity solution…
Type: Full-time

Nielseniq

Assistant Customer Success Manager Paris
Skills & Focus: Customer Success, client support, digital strategies, product evolution, training, upsell, consulting, analyses, problem resolution, new features

Notion

Dedicated Customer Success Manager, France Paris
Skills & Focus: Customer Success, onboarding, product adoption, account growth, Sales team collaboration, renewals, customer engagement, churn mitigation, user communities, SaaS products
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 5+ years experience of Customer Success at a fast growing software company
Type: Full-time

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: customer lifecycle, cybersecurity, account-centric, adoption, customer success, cloud security, DevSecOps, network security, relationship management, C-suite
About the Company: Palo Alto Networks aims to be the cybersecurity partner of choice, focusing on protecting the digital way of life.
Experience: 8+ years of professional experience in a customer-facing role
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Qonto

Customer Success & Development Manager Paris
Skills & Focus: customer success, account management, client onboarding, upselling, product usage, client relationships, retention, churn, strategic thinking, SaaS
About the Company: Qonto is a fintech company revolutionizing customer success by transitioning from individual approaches to a structured customer success model.
Experience: Proven experience in customer success or account management, ideally from a tech startup or SaaS company.
Type: Full-time

Mirakl

Customer Success Consultant - B2B Paris
Skills & Focus: Customer Success, B2B, Marketplace, Client Strategy, E-commerce, KPI, Consultant, Business Analysis, Digital Transformation, Relationship Skills
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with a transformative way to drive growth and efficiency in their online bus…
Experience: 2 to 4 years
Type: Full-time

Hokodo

Senior Customer Success Manager Paris
Skills & Focus: Onboarding, Adoption produit, Partenaire de confiance, Croissance & expansion, Voix du client, Gestion de projet, Relation client, Upsell, Stratégie, Fintech
About the Company: Nous sommes une équipe internationale et diverse d’experts de la finance, de la Tech et de la Data Science, œuvrant dans l'objectif commun de moderniser les pa…
Experience: Minimum 5 ans d’expérience en Customer Success, Account Management ou Conseil Stratégique.
Type: Full-time
Benefits: Des BSPCE, un budget de formation annuel, participation aux activités sportives, des titres restaurant, télétravail à l…

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: customer lifecycle, Account Management, relationship management, Cloud, DevSecOps, Network, AI security, customer deployment, success plans, customer health

Sociabble

Responsable de la Réussite Client Paris
Skills & Focus: Customer Success, Implementation, Change Management, Project Planning, Stakeholder Meeting, Platform Configuration, Training, Performance Analysis, Recommendations, Cross-functional Projects

Devoteam G Cloud

Customer Success Manager GCP Levallois-Perret
Skills & Focus: Customer Success, Google Cloud Platform, Client Relationships, Churn Prevention, Technical Expertise, Ecosystem Navigation, Usage Analysis, Client Communication, Optimization Opportunities, Proactive Support
About the Company: Devoteam G Cloud specializes in Google Cloud solutions, focusing on client success and technical expertise.
Customer Success Manager GCP Levallois-Perret
Skills & Focus: Customer Success, Google Cloud Platform, Content Creation, Churn Prevention, Strategic Monitoring, Internal/External Communication, Collaboration, Market Trends, Content Marketing, Relationship Building
About the Company: Devoteam G Cloud is a dynamic and challenging environment focused on customer success and Google Cloud Platform expertise.

Dailymotion

Customer Success Manager Issy-les-Moulineaux
Skills & Focus: Customer Success, Onboarding, Customer Guidance, Relationship Management, Client Retention, Technical Understanding, Project Coordination, Customer Engagement, Continuous Improvement, Problem Solving