Last updated: 2025-05-22

70 Technical Support And Engineering jobs in New York City.

Hiring now: Sr Technical Support Anal @ Ion Market, Relativity Sme @ Contact Go, Production Support Mgr @ State Stre, Technical Support Engr @ Sigma Comp, Biz Technology Support En @ Sensor Tow, Customer Solutions Engr C @ Cloudflare, Mission Ops Engr @ Nominal, Application Support Tech @ Nyc Financ, Technical Analyst Tooling @ Nbcunivers, Technical Account Mgr Sca @ Retool.Explore more at at kaamvaam.com

🔥 Skills

SaaS (15) collaboration (14) technical support (13) SQL (13) troubleshooting (13) Python (10) APIs (10) customer support (10) customer experience (8) problem-solving (8)

📍 Locations

New York City (63) Newark (4) Jersey City (2) Princeton (1)
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Ion Markets

Senior Technical Support Analyst Jersey City
Skills & Focus: technical support, application support, equities, derivatives, service restoration, capacity planning, Business Continuity, software defects, client support, technical account management
About the Company: The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support t…
Technical Support Analyst Jersey City
Skills & Focus: Technical Support, Application Support, Equities, Derivatives, Technical Investigation, Client Support, Software Defects, Service Restoration, Business Continuity, Growth Culture
About the Company: The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support t…
Experience: Up to 3 years
Type: Full-time

Contact Government Services, Llc

Relativity SME Newark
Skills & Focus: Relativity, litigation support, data culling, templates, views, workflows, training, user documentation, software releases, advanced-level support
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience.
Salary: $139,436.27 - $189,234.94 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…
Sr. SQL Engineer Secure Release Newark
Skills & Focus: Web Development, Microsoft.NET, JavaScript UI framework, Relational Database, SQL Server, Data Warehousing, SQL Server Integration Services, ETL operations, eDiscovery, Litigation Support
About the Company: CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings…
Experience: At least 7 years of professional software development experience
Salary: $116,480 - $149,760
Type: Full Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…
Sr. Systems Engineer Newark
Skills & Focus: Systems Engineer, Technical Support, Government Innovation, Data Services, Agile Development, Python, SQL, ETL Processes, Virtualization, Cloud Experience
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: 5+ years of system engineering experience
Salary: $139,776 - $201,898 a year
Type: Full-Time
Benefits: Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account, Paid Time Off and Observance of State/Fede…

State Street

Production Support Manager Princeton
Skills & Focus: production support, application administration, configuration, troubleshooting, user administration, SQL, DevOps, Python, automation, business continuity
About the Company: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re m…
Experience: 10+ years of progressively responsible experience
Salary: $100,000 - $160,000 Annual
Type: Full-time
Benefits: Generous medical care, insurance and savings plans, flexible Work Program, development programs and educational support.

Sigma Computing

Technical Support Engineer New York City
Skills & Focus: analytics, SQL, data modeling, technical support, customer experience, collaboration, cloud service, troubleshooting, performance optimization, visualization
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 2+ years of industry experience supporting enterprise products for data analytics.
Salary: $90k - $125k
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Sensor Tower

Business Technology Support Engineer New York City
Skills & Focus: business technology, support engineer, information technology, SaaS, service oriented, problem solver, market intelligence, mobile app ecosystem, data-driven solutions, global staff
About the Company: Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers…

Cloudflare

Customer Solutions Engineer (CSE) New York City
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Nominal

Mission Operations Engineer New York City
Skills & Focus: Mission Operations, Engineering, Customer-facing skills, Hardware mastery, Data Engineering, SQL, Python, Problem-solving, Project management, Technical consulting
About the Company: Nominal is a venture-backed company focused on building software and data solutions for organizations that test and validate complex systems—think drones, rock…
Experience: 4+ years of professional experience
Salary: $150,000 - $170,000 a year
Type: Full-time
Benefits: Medical, dental, and vision insurance with 100% of premiums covered; Unlimited PTO; Free lunch, snacks, and coffee; Pro…

Nyc Financial Information Services Agency

Application Support Technician New York City
Skills & Focus: UNIX, scripting, Sterling Integrator, PGP encryption, SFTP, FTPS, BPML, PeopleSoft, job submission, Java
About the Company: The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is responsible for maintaining the PeopleSoft based HR and Benefits s…
Experience: Experience with UNIX, including writing scripts; shell scripting (KSH) and other relevant qualifications listed.
Type: Full-time

Nbcuniversal

Technical Analyst - Tooling Administration New York City
Skills & Focus: data management, reporting, tooling, Jira, Confluence, security, documentation, support, collaboration, configuration
About the Company: A media and entertainment company supporting brands like Peacock, NBCUniversal, Sky, and more.

Retool

Technical Account Manager, Scale New York City
Skills & Focus: Technical Account Manager, client relationships, problem-solving, customer success, onboarding, technical challenges, post-sales processes, SQL, Javascript, APIs
About the Company: Retool is a company on a mission to bring good software to everyone by building a new type of development platform that combines traditional software developme…
Experience: 2+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, Implementation Consultant, or Support Engineer.
Salary: $148,500 - $207,000 USD
Type: Full-time
Benefits: Comprehensive benefits plan including medical, dental, vision, and 401(k).

Uipath

Product Support Engineer - External New York City
Skills & Focus: Product Support, Robotic Process Automation, Customer Feedback, Escalation, Troubleshooting, Debugging, OOP, Scripting, APIs, Multi-tier Web App Architecture
About the Company: The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise s…
Experience: 3-7 years in support
Type: Full time

Shopmy

Director, Product Support New York City
Skills & Focus: Product Support, Customer Support, Technical Support, Product Operations, Leadership, Support Team, Process Improvement, Troubleshooting, Customer Experience, SaaS
About the Company: ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns t…
Experience: 8+ years in Customer Support, Technical Support, or Product Operations, with at least 3+ years in a leadership role
Salary: $150,000 - $180,000 USD
Type: Full-time
Benefits: Medical & Dental Coverage at 70%, Equity in ShopMy, Flexible PTO, 14 weeks of parental leave, Reimbursements up to $200…

Datadog

Technical Support Engineer - Skillbridge Veteran Program (Contract) New York City
Skills & Focus: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Active duty service member approved via the Skillbridge Program
Type: Contract
Benefits: Best-in-breed onboarding, intra-departmental mentor and buddy program, continuous professional development, product tra…

Five Rings Llc

Trading Operations Engineer New York City
Skills & Focus: trading, operations, engineer, Python, bash, MySQL, Linux, technical, support, incident management
About the Company: Five Rings is a proprietary trading firm founded with a vision of combining strategy, innovation and technology to succeed in today’s global markets. With offi…
Salary: $225,000 - $250,000
Type: Full-time

Wiz

Solutions Support Engineer New York City
Skills & Focus: customer support, technical support, cloud technologies, troubleshooting, networking, system administration, coding, scripting, incident management, automation
About the Company: Wiz is on a mission to help organizations secure their cloud environments and accelerate their businesses. We are the fastest-growing startup ever, trusted by …
Experience: 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
Type: Full-time

Modernfi

Solutions Engineer New York City
Skills & Focus: technical onboarding, infrastructure setup, collaborate, API documentation, client experience, customer success, integration, SFTP, Python, AWS
About the Company: ModernFi is a team dedicated to onboarding financial institutions to its platform, focusing on delivering seamless and delightful technical onboarding experien…
Experience: Engineering background, CS degree or equivalent experience preferred
Salary: generous salary
Type: Full-time
Benefits: unlimited PTO, premium health, dental, and vision insurance, access to significant equity

Eliseai

Associate Solutions Engineer New York City
Skills & Focus: customer support, technical proficiency, SQL queries, data-driven, analytical skills, written communication, CRM systems, bug investigation, client onboarding, issue resolution
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundati…
Experience: Bachelor's degree in Computer Science or equivalent field; experience with support software and CRMs is a plus.
Salary: $75,000 - $100,000
Type: Full-time
Benefits: Equity in the company in the form of stock options, Medical, Dental, and Vision premiums covered at 100%, Fully paid pa…

Skydio

Deployment Engineer New York City
Skills & Focus: cloud connected devices, WiFi networking, network connectivity issues, customer experience, project management, technical validation, enterprise customers, deployment and installation documentation, SaaS products, mechanical / robotic systems
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 3+ years experience supporting cloud connected devices
Salary: $124,950 - $158,025
Type: Full-time
Benefits: Skydio full-time employees are eligible to enroll in our benefit plans.
Deployment Engineer New York City
Skills & Focus: cloud connected devices, WiFi networking, network connectivity issues, customer experience, project management, technical validation, enterprise customers, deployment and installation documentation, SaaS products, mechanical / robotic systems
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 3+ years experience supporting cloud connected devices
Salary: $124,950 - $158,025
Type: Full-time
Benefits: Skydio full-time employees are eligible to enroll in our benefit plans.

Fanduel Group

Enterprise SaaS Staff Engineer New York City
Skills & Focus: Microsoft 365, SaaS, Security protocols, Technical leadership, Subject matter expert, Integrations, Project management, Technical designs, Troubleshooting, Compliance
About the Company: FanDuel Group is the premier mobile gaming company in the United States and Canada, consisting of leading brands across mobile wagering, including sports betti…
Experience: 15+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications.
Salary: $146,000 - $182,000 USD
Type: Full-time
Benefits: Medical, vision, and dental insurance; life insurance; disability insurance; 401(k) matching program; paid personal tim…

Google

Customer Engineer II, Infrastructure Modernization, Biotech, Google Cloud New York City
Skills & Focus: Customer Engineer, Infrastructure Modernization, Biotech, Cloud Computing, Technical Stakeholders, Networking, Security, Cloud Solutions, Application Migration, Technical Support
About the Company: A tech company that provides cloud computing services and solutions.
Experience: 6 years
Salary: $125,000-$183,000
Type: Full-time
Benefits: Bonus, equity, and various benefits

Datadog

Senior TS Operations Engineer - Zendesk New York City
Skills & Focus: Zendesk Support, automation, system integrations, API-based integrations, support data analytics, system upgrades, enterprise SaaS, support stack, system governance, automation initiatives

Retool

Support Engineering Lead New York City
Skills & Focus: Technical Customer Experience, Support Engineering, management, customer support, B2B enterprise software, data architecture, networking, KPI, cross-functional, continuous improvement
About the Company: Retool is building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, mak…
Experience: 4+ years leading technical customer facing teams at a senior manager or director level, 6+ years of experience working in a Support Engineering function for developer focused products.
Salary: $169,300 - $229,100 USD
Type: Full-time
Benefits: comprehensive benefit plan, including medical, dental, vision, and 401(k)

Enterpret

Sales Engineer New York City
Skills & Focus: Sales Engineering, Solutions Consulting, Technical Pre-sales, APIs, Data Modeling, Web Architecture, Technical Demos, Customer Feedback, AI/MLProducts, Technical Point of Contact
About the Company: Enterpret is unlocking impactful data by centralizing customer feedback across various platforms to build custom ML models and enable analysis.
Experience: 3–6 years
Type: Full-time
Benefits: Autonomy and ownership, competitive equity options, medical benefits, 401(k), generous vacation, maternity and paternit…

Tennr

Enterprise Sales Engineer New York City
Skills & Focus: Sales Engineering, SaaS, Technical Evaluations, Product Demonstrations, Client Needs, Collaboration, Technical Consultation, Cloud Networking, Healthcare Tech, API Design
About the Company: Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The …
Experience: 3-5 years
Type: Full time

Bilt Rewards

Director, Technical Integrations New York City
Skills & Focus: integrations, APIs, troubleshoot, SQL, Postman, product, engineering, test plans, validation, data
About the Company: Bilt Rewards offers a platform that unlocks rewards and benefits for renters, allowing members to earn points on rent payments, condo and co-op fees, and more,…

Explo

Solutions Engineer New York City
Skills & Focus: customer support, technical questions, data infrastructure, customer journey, voice of the customer, technical issues, product improvements, SQL, Javascript, APIs
About the Company: Explo makes it easy for companies to build customer-facing dashboards, replacing the need for a full-fledged analytics team. We’re a well funded, early stage s…
Experience: Previous experience in a customer-facing role is a plus
Salary: Competitive compensation range from $120k to $180k
Benefits: Unlimited PTO, Monthly lunch stipend, One Medical membership, 401k, Comprehensive health, vision and dental insurance

Finny Ai

Customer Support Engineer New York City
Skills & Focus: Customer Support, Technical Liaison, Troubleshoot, Bug Tickets, API, SQL, Linux, Unix, Debugging, Fintech
About the Company: FINNY AI is a platform built to help financial advisors grow organically, using AI and Machine learning to make the process of finding new clients more efficie…
Experience: 1+ years
Salary: $100 - $120
Type: Full-time

Datadog

Technical Escalations Engineer 2 (SaaS) New York City
Skills & Focus: SaaS, APIs, webhooks, OAuth, integration, debugging, REST, customer engagement, problem-solving, technical excellence
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Salary: $85,000 — $113,000 USD
Type: Full-time
Benefits: healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimburs…

Tennr

Sales Engineer New York City
Skills & Focus: sales engineering, SaaS, technical understanding, customer focus, collaboration, product demonstrations, business outcomes, technical consultation, cloud/hybrid environment, API design
About the Company: Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The …
Experience: 2+ years of experience in sales engineering, preferably within the SaaS industry.
Type: Full time

Ramp

Developer Relations Manager New York City
Skills & Focus: APIs, integration, technical support, developer relations, product management, troubleshooting, documentation, community engagement, collaboration, communication
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: 3+ years in technical support, developer relations, product operations, product management or software engineering
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you, partially covered for your dependents, 401k (including employ…

Take-Two Interactive Software, Inc.

Senior ServiceNow Engineer New York City
Skills & Focus: ServiceNow, application deployment, JavaScript, integration, agile development, testing, technical artifacts, migration runbooks, end-to-end deployment, collaboration
About the Company: Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe, known for its …
Experience: 3+ years of hands-on, end-to-end application deployments within the ServiceNow platform; 6+ years of overall ServiceNow experience.
Salary: Between $123,500 and $182,780 per Year
Type: Full-time
Benefits: Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-hou…

Netapp

Technical Solutions Specialist New York City
Skills & Focus: cloud, infrastructure, data, technical solutions, customer support, collaboration, engineer, business, possibilities, problem-solving
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Tabs

Technical Support Analyst New York City
Skills & Focus: Technical Support, B2B, AI, Customer Success, ERP, Payments, Troubleshooting, Ticketing Systems, Problem Solving, SaaS
About the Company: Tabs is revolutionizing Accounts Receivable for B2B companies using AI to streamline operations and improve accuracy. It is a hyper-growth Series A company bas…
Experience: 3-8 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment.
Salary: $110K – $150K
Type: Full time
Benefits: Competitive compensation and equity, 100% coverage for healthcare (Medical, Dental, and Vision), daily meal and coffee …

Offchain Labs

IT Systems Administrator New York City
Skills & Focus: blockchain, decentralized, technical support, IT infrastructure, Ethereum scaling, troubleshooting, employee support, problem-solving, collaborative culture, innovation
About the Company: At Offchain Labs, we are not just building products — we’re leading a movement. We are committed to creating a decentralized, secure, and transparent future th…
Type: Full-time

Mercury

Support Team Lead New York City
Skills & Focus: support, leadership, customer support, banking system, API issues, cross-functional, data visualization, process improvement, support team, growth
About the Company: Mercury is a financial technology company building a complete finance stack for startups, offering banking services through partners. Since its launch in 2019,…
Experience: 2+ years of experience leading support or user-facing teams

Intenseye

Application Support Specialist New York City
Skills & Focus: Application Support, Customer Service, Troubleshooting, Design Assistance, Integration Assistance, Health & Safety, SaaS, AI, Enterprise Customers, Global
About the Company: Intenseye is a disruptive employee health and safety (EHS) SaaS platform powered by cutting-edge AI. Using existing cameras, Intenseye’s AI empowers EHS leader…

Netapp

Solutions Engineer New York City
Skills & Focus: Cloud, Data Management, Infrastructure, Engineering, Relational Databases, Software Development, Systems Analysis, Networking, Virtualization, Automation
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Nomura Holdings, Inc.

Principal Production Services New York City
Skills & Focus: Equity Derivatives, Trading, Risk Management, Application Support, Problem Management, ServiceNow, SQL, UNIX, Communication Skills, Automation
About the Company: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. The firm provides services to individua…
Experience: 5+ years experience in trade floor or related support experience with Front Office trading systems
Salary: $120,000 - $145,000/year
Benefits: Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefit…

Alchemy

Solutions Engineer New York City
Skills & Focus: technical support, customer experience, customer needs, product feedback, stakeholder relationships, product development, blockchain technologies, Web3, analytical skills, troubleshoot technical issues
About the Company: Alchemy is the only complete developer platform that offers powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups. Our infrastru…
Experience: 1+ years of experience in a software development role
Salary: $120,000 - $200,000 annually
Type: Full-time
Benefits: Comprehensive medical, dental, and vision coverage, 401k, unlimited flexible time off

Chalk

Support Engineer New York City
Skills & Focus: technical support, Python, SQL, troubleshooting, problem-solving, customer support, platform, diagnosing issues, collaboration, ML infrastructure
About the Company: Building the data platform that powers the future of machine learning applications, aiming to remove complexity, latency, and scale barriers.
Salary: $90K - $150K
Type: Full-time
Benefits: Comprehensive medical, dental, and vision insurance; FSA, HSA; retirement savings; company holidays; personal time off;…

Aflac Asset Management, Llc

Associate, IT Business Solutions New York City
Skills & Focus: IT support, Quality Assurance, UAT, release management, JIRA, AWS Code Pipeline, business continuity, problem-solving, stakeholder communication, audit compliance
About the Company: A wholly owned subsidiary of Aflac Incorporated responsible for the investment activities of Aflac, Inc. and its subsidiaries.
Experience: Minimum of 3+ years of experience in UAT, Quality Assurance, and/or Support Management
Salary: $80,000 to $115,000
Benefits: Medical, dental, and vision coverage, prescription drug coverage, 401(k) plans, generous paid time off, etc.

Persona

Sales Engineer New York City
Skills & Focus: sales engineering, technical advisor, product demonstrations, APIs, JSON, Python, JavaScript, Ruby, Go, Java
About the Company: Persona is the configurable identity platform built for businesses in a digital-first world.
Experience: 5+ years of work experience in a technical customer-facing role
Salary: $130,000 - $165,000
Type: Full-time
Benefits: Medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benef…

Dataiku

Cloud Support Engineer New York City
Skills & Focus: customer support, live chat, troubleshooting, cloud technologies, SaaS, Python, SQL, APIs, data science, technical issues
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: At least 3-4 years of experience in a client-facing technical role (e.g. support engineer, CSE, TAM, etc.)
Salary: $90,000 - $120,000 USD
Benefits: Dataiku offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending ac…

Fanduel Group

Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time
Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time
Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time

Nbcuniversal

Technical Analyst - Tooling Administration New York City
Skills & Focus: configuration, maintenance, optimization, Jira, Confluence, project management, collaboration, documentation, user access, continuous improvement
About the Company: Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky.
Type: Full-time

Persona

Core Solutions Engineer New York City
Skills & Focus: technical support, customer engagement, solutions engineering, relationship building, APIs, web development, problem-solving, multitasking, collaboration, customer success
About the Company: Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more impor…
Experience: 3+ years
Salary: $100,000 - $130,000 a year
Type: Full-time
Benefits: Medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benef…

H1

Solutions Engineer New York City
Skills & Focus: solutions engineer, product development, customer success, data analysis, healthcare, SaaS, integration, technical issues, collaboration, API
About the Company: At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor…
Experience: 3+ years in client-facing roles
Salary: $100,000 to $125,000 per year
Type: Full-time
Benefits: Compensation includes stock options.

Five Rings Llc

Experienced/Lateral - Trading Operations Engineer New York City
Skills & Focus: trading operations, technical operations, Python, bash, MySQL, Linux, incident management, trading applications, collaboration, problem solving
About the Company: Five Rings is a proprietary trading firm founded with a vision of combining strategy, innovation and technology to succeed in today’s global markets. With offi…
Salary: $225,000 - $250,000
Type: Full-time

Bluecrest Capital Management

Application Support Engineer New York City
Skills & Focus: Application Support, Hedge Fund, Investment Bank, SQL, .NET, Java, Technical Support, User Training, Risk Management, Problem Solving
Experience: Essential Skills: Supporting a varied and dynamic environment within a hedge fund/investment bank or similar.
Type: Permanent

Meta

Developer Support Operations Manager, Proactive and Social New York City
Skills & Focus: developer support, customer support, operations expert, technical developer support, cross-functional teams, process improvement, social listening, developer experience, project management, data centric
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years of experience in developer support, customer support, customer experience, or similar roles.
Salary: $129,000/year to $185,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits which include individual compensation not limited to hourly rate, monthly rate, or annual salary, …

Finch

Developer Success Engineer New York City
Skills & Focus: Developer Success, technical journey, implementation, employment data, architectural assessments, standard methodologies, technical obstacles, collaboration, product enhancements, customer experience
About the Company: We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API.

Snap Inc

Senior Solutions Engineer New York City
Skills & Focus: solutions engineer, advanced solutions, technical advisor, API integrations, systems design, programmatic advertising, cloud platforms, SaaS, collaboration, debugging
About the Company: Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to…
Experience: 6+ years of experience
Salary: $178,000-$313,000 annually
Type: Full-time
Benefits: paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation pac…

Eight Sleep

Internal Tooling Engineer New York City
Skills & Focus: Internal Tooling Engineer, technical support, customer experience, product development, collaboration, customer satisfaction, troubleshooting, scripting languages, React, on-call rotation
About the Company: Eight Sleep is the world’s first sleep fitness company, dedicated to fueling human potential through optimal sleep with innovative technology and proven scienc…
Experience: 1-3 years
Type: Full-time
Benefits: Full access to health, vision, and dental insurance, supplemental life insurance, flexible PTO, commuter benefits, paid…

Jane Street

Citrix Engineer New York City
Skills & Focus: Citrix Virtual Apps, VDI, Citrix SDK, PowerShell, Performance Tuning, Security Model, Citrix Cloud, Networking Technologies, Troubleshooting, Collaboration
Market Data Specialist New York City
Skills & Focus: market data, infrastructure maintenance, live issue investigation, debugging tools, rollout automation, configuration management, monitoring systems, exchange coordination, vendor coordination, Linux command line
About the Company: Jane Street is a quantitative trading firm and liquidity provider. We use technology and quantitative research to trade across a variety of asset classes.
Experience: Experience with market data feed technologies preferred
Type: Full-time

Glean

Designated Technical Support Engineer New York City
Skills & Focus: technical support, customer experience, problem solving, troubleshooting, system integrations, cloud technologies, REST API, data-driven, customer solutions, collaborative communication
About the Company: We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…
Benefits: Competitive compensation, Medical, Vision and Dental coverage, Flexible work environment and time-off policy, 401k, Com…

Cloudflare

Customer Solutions Engineer New York City
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Mashgin

Deployment and Installation Specialist New York City
Skills & Focus: deployment, installation, customer support, technology, hardware, check out, communication skills, problem solving, customer experience, remote
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Reflection Ai

Technical Staff, Agents New York City
Skills & Focus: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
Experience: >5 Years
Type: Full-time
Benefits: Competitive compensation and benefits, support for publishing and attending top-tier conferences.

Datadog

Staff Software Engineer - Event Correlation New York City
Skills & Focus: AIOps, machine learning, data scientists, architecture, root cause analysis, automation, product development, team mentoring, user feedback, cloud technology
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: BS / MS / PhD in a Computer Science, Engineering or related scientific field or equivalent experience
Salary: $234,000 — $300,000 USD
Type: Full-time
Benefits: healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursem…

Via

Tier 3 Engineer New York City
Skills & Focus: technical support, troubleshooting, documentation, Linux, Cloud, SaaS, AWS, SQL, automations, communication
About the Company: Via is using technology to transform transportation around the world. We build solutions to digitize, automate, and enable data-driven decision making for tran…
Experience: Minimum of 2 years of experience in a technical product management, technical support, solutions engineering, software engineering or related role
Salary: $85,000 - $100,000 per year
Benefits: Generous and comprehensive benefits package, including free medical plans and 401K matching.

Snowflake

Senior Technical Account Manager New York City
Skills & Focus: Technical Account Manager, customer relationships, technical guidance, AWS, Azure, GCP, data engineering, database management, solutions engineering, emotional intelligence
About the Company: Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s Account 360 team is expanding!
Experience: 8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
Salary: $143K – $218.5K
Type: Full time
Benefits: For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefi…

Hinge

Zendesk Specialist New York City
Skills & Focus: Zendesk, Trust & Safety, external tooling, Scaled Operations, Product, Engineering, Education, Ops, support, infrastructure
About the Company: Hinge is the dating app designed to be deleted. We’re on a mission to inspire intimate connection to create a less lonely world.