Last updated: 2025-05-23

25 Renewals And Account Management jobs in New York City.

Hiring now: Sr Vice President Global @ Darktrace, Sr Account Mgr Buyside @ Octus, Commercial Account Mgr @ Ramp, Customer Success Mgr @ Templafy, Customer Success Mgr @ Getty Imag, Sr Customer Success Mgr @ Stensul, Customer Success Mgr @ Braze, Sellside Account Mgr @ Capital Ma, Sr Customer Success Mgr E @ Yext, Sr Customer Success Mgr @ Onetrust.Explore more at at kaamvaam.com

🔥 Skills

account management (13) customer success (12) renewals (9) retention (7) revenue growth (6) Salesforce (6) B2B (5) Customer Success (5) relationship management (4) Commercial Account Manager (4)

📍 Locations

New York City (25)
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Darktrace

Senior Vice President, Global Renewals New York City
Skills & Focus: renewals strategy, customer retention, revenue growth, customer satisfaction, team management, data analytics, process optimization, CRM implementation, channel partners, cybersecurity
About the Company: Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader in cyber se…
Experience: Minimum of 10 years of experience in renewals, sales, or customer success leadership roles, preferably within the cybersecurity/software industry.
Type: Full-time
Benefits: 100% medical, dental and vision insurance, plus dependents. Paid parental leave. Pet insurance. Life insurance. Commute…

Octus

Senior Account Manager - Buyside New York City
Skills & Focus: account management, client interactions, subscription renewals, cross-selling, customer success, KPI tracking, credit markets, Salesforce, relationship management, product enhancements
About the Company: Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment ba…
Experience: 7-10+ years of progressive experience in an account management role selling to the Buy Side
Salary: $140,000 - $180,000 plus quarterly commission
Type: Full-time
Benefits: Competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational r…

Ramp

Commercial Account Manager New York City
Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…
Commercial Account Manager New York City
Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…
Commercial Account Manager New York City
Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…

Templafy

Customer Success Manager New York City
Skills & Focus: Customer Success, Positive Business Outcomes, Gross Retention Rates, Net Retention Rates, enterprise customers, relationship-building, account plans, stakeholders, customer experience, B2B
About the Company: Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum ef…
Experience: 4+ years of work experience required, with 2+ years of B2B Customer Success or Account Management experience
Type: Full-time

Getty Images

Customer Success Manager New York City
Skills & Focus: renewals, contract negotiation, customer success, solution selling, Latin American, North American, renewal process, client retention, solution-oriented, multilingual
About the Company: Getty Images is a leading visual content creator, offering a wide range of content solutions including images and videos to meet the needs of diverse customers…
Experience: 3+ years in customer success or related field
Salary: USD $23.00 to USD $33.50 per hour
Type: Full-time
Benefits: Medical, dental, vision, 401(k), paid holidays, parental leave, incentive programs, stock options, professional develop…

Stensul

Senior Customer Success Manager New York City
Skills & Focus: customer success, account management, SaaS company, C-level executives, digital marketing, email technology, retention goals, growth opportunities, customer lifecycle, analytics skills
About the Company: Stensul dramatically reduces marketing creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible…
Experience: 6+ years of relevant work experience in customer success or account management at a SaaS company
Salary: $115,000 - $125,000 plus variable compensation
Type: Full-time
Benefits: Competitive compensation package that includes equity, excellent medical, dental, and vision coverage, 401(k), life ins…

Octus

Account Manager - Legal New York City
Skills & Focus: account management, B2B solutions, large law firms, subscription renewals, expansion, cross-selling, client service, relationship management, Salesforce, KPI tracking
About the Company: Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment ba…
Experience: 4+ years of progressive experience in an account management role, specializing in B2B solutions for large law firms.
Salary: $120,000-$130,000
Type: Full-time
Benefits: competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational r…

Braze

Customer Success Manager New York City
Skills & Focus: customer success, retention, client renewals, feature adoption, customer advocacy, product feedback, educational support, strategic guidance, complex accounts, relationship management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ It allows marketers to collect and take action on data from …
Experience: 2-5 years relevant experience
Salary: $83,700 - $100,000/year (OTE $100,800 - $120,000)
Type: Full-time
Benefits: Competitive compensation, retirement plans, flexible paid time off, comprehensive medical/dental/vision plans, family s…

Capital Markets Gateway Llc

Sell-Side Account Manager New York City
Skills & Focus: account management, customer success, equity capital markets, client engagement, data analytics, communication skills, renewals, growth opportunities, collaboration, FinTech
About the Company: Capital Markets Gateway LLC (CMG) is a financial technology firm, uniquely focused on the equity capital markets (ECM), connecting investors and underwriters v…
Experience: At least 3+ years of prior account management and/or customer success experience, preferably within FinTech or SaaS
Salary: $175,000 - $250,000
Type: Full-time
Benefits: Comprehensive benefits program (Medical, Dental & Vision), Equity, 401k company match, Flexible Spending & Health Savin…

Yext

Senior Customer Success Manager, Enterprise - Healthcare New York City
Skills & Focus: Customer Success, Healthcare, Platform Adoption, Customer Satisfaction, Upsell, Cross Sell, Renewals, Risk Management, Strategic Planning, Industry Trends
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide.
Experience: A minimum of 7 years of experience in a strategic CSM role with a proven track record of managing enterprise-level customers within the Healthcare industry
Salary: $92,250—$199,000 USD
Type: Full-time
Benefits: medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; vacat…

Onetrust

Senior Customer Success Manager New York City
Skills & Focus: Customer Success Manager, account management, customer engagement, stakeholder relationships, solution acceleration, product expertise, business reviews, ROI communication, risk management, customer retention
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role
Salary: $88,875 - $133,312.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Peloton

Manager, Membership Retention New York City
Skills & Focus: membership retention, churn prevention, data-informed communications, lifecycle marketing, re-engagement journeys, predictive churn models, reactivation campaigns, cancellation funnel, cross-functional collaboration, customer journey
About the Company: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, a…
Experience: 5+ years in lifecycle, CRM, or retention marketing roles, with 4+ years of hands-on experience managing multi-channel programs.
Salary: $139,905 - $188,871 USD
Type: Full-time
Benefits: Medical, dental and vision insurance, Generous paid time off policy, Short-term and long-term disability, Access to men…

Salesforce

Manager / Senior Manager, Renewals Strategy & Operations (Scale Focus) New York City
Skills & Focus: Renewals, Strategy, Operations, Scale, Automation, Data-driven, Process optimization, Cross-functional, High-volume, Customer retention
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, providing a suite of enterprise applications focused on sales, customer servi…
Experience: 7+ years
Salary: $155,400 - $233,200
Type: Full-time
Benefits: Comprehensive employee benefits, including health insurance, retirement plans, and employee development programs.

Pulley

Account Manager New York City
Skills & Focus: customer relationships, account management, retention, renewals, cross-sell, upsell, customer engagement, platform usage, customer-centric, communication
About the Company: We are a passionate team building software for the built environment around us. Our team combines deep experience in real estate and construction with a track …
Experience: 4+ years in enterprise account management or sales
Type: Full-time

Gbg

Client Success Manager New York City
Skills & Focus: customer onboarding, Key Performance Indicator, client relationship management, account reviews, customer success issues, annual account renewals, revenue retention, sales strategies, customer feedback, process management
About the Company: GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the …
Experience: Proven track record of success in a sales organization, demonstrating knowledge in processes, sales strategies and client relationship management.
Benefits: As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gend…
Client Success Manager New York City
Skills & Focus: customer onboarding, Key Performance Indicator, client relationship management, account reviews, customer success issues, annual account renewals, revenue retention, sales strategies, customer feedback, process management
About the Company: GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the …
Experience: Proven track record of success in a sales organization, demonstrating knowledge in processes, sales strategies and client relationship management.
Benefits: As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gend…

Cb Insights

Senior Customer Success Manager New York City
Skills & Focus: customer success, account management, enterprise software, SaaS, relationship management, renewals, business outcomes, customer feedback, software engagement, analytical skills
About the Company: CB Insights provides analytics and insights to the technology economy by synthesizing, analyzing and visualizing millions of data points.
Experience: 3+ years of prior account management and/or customer success experience, preferably within enterprise software or SaaS.
Salary: $90,000 - $114,000 USD
Type: Full-time
Benefits: Rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple mental health resources, pet …

Grata

Customer Success Manager New York City
Skills & Focus: customer success, account management, renewal rates, customer engagement, churn mitigation, NPS, commercial success, cross sales, customer satisfaction, data products
About the Company: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most compre…
Experience: 3-5 years in a customer-facing role, managing renewals and upsells
Salary: $100,000 - $110,000 per year
Type: Full-time
Benefits: Medical, dental, vision plans; Company-sponsored lunch; Unlimited PTO; Flexible Work Location policy; 12 weeks of paren…

Pocus

Customer Success Manager New York City
Skills & Focus: Customer Success, Account Management, B2B SaaS, Enterprise, Consultative, Cross-functional, GTM, Data, Renewal, Adoption
About the Company: Pocus exists to supercharge GTM teams. We make every rep a 10x seller with our AI-native prospecting platform.
Experience: 5+ years of Account Management or Customer Success experience in a Enterprise B2B SaaS role
Salary: $140,000 to $190,000
Type: Full time
Benefits: Best in class medical, dental, and vision plans, wellness stipend, 401K, mentorship programs, company holidays, discret…

Ometria

Senior Customer Success Manager New York City
Skills & Focus: Customer Success, Retail, C-Suite, Stakeholder Engagement, Commercial Negotiations, Client Retention, Data Literacy, Strategic Communication, Upselling, Customer Advocacy
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
Salary: $150,000 to $170,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support
Senior Customer Success Manager New York City
Skills & Focus: Customer Success, Retail, C-Suite, Stakeholder Engagement, Commercial Negotiations, Client Retention, Data Literacy, Strategic Communication, Upselling, Customer Advocacy
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
Salary: $150,000 to $170,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support

Culture Amp

Lead Renewals Manager, Enterprise New York City
Skills & Focus: renewals, account management, customer success, SaaS, enterprise, contract negotiations, stakeholder engagement, performance management, retention, revenue growth
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 7+ years of experience in renewals, account management, customer success, or sales within a SaaS or Enterprise software environment
Salary: $140,000 - $155,000 USD
Type: Full-time
Benefits: Employee Share Options Program, mental wellbeing support, monthly allowance, team building budgets, parental leave, med…