Last updated: 2025-05-22

22 Hospitality Customer Service jobs in New York City.

Hiring now: Overnight Rooms Ops Mgr @ Marriott I, Front Desk Agent @ Smg Hotels, Overnight Student Supervi @ Worldstrid, Palm Court Guest Exp Agen @ Fairmont H, Clerical Associate Ca Lev @ Family Ind, Host @ Accorhotel, Front Desk Coordinator @ Dental365, Front Desk Associate @ Equinox, Flier Exp Roles @ Blade, Hospitality Associate @ Kasa.Explore more at at kaamvaam.com

🔥 Skills

customer service (10) hospitality (8) Customer Service (5) guest experience (5) communication (5) guest services (4) front desk (4) Front Door Receptionist (4) Public Assistance (4) Medicaid (4)

📍 Locations

New York City (20) Hoboken (1) New Brunswick (1)
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Marriott International

Overnight Rooms Operations Manager Hoboken
Skills & Focus: guest services, front desk, housekeeping, employee satisfaction, financial performance, operations management, team leadership, customer service, quality audit, human resources
About the Company: Marriott International, Inc. is a global hospitality company that operates a broad portfolio of hotels and related lodging facilities.
Experience: 4 years in guest services or related area OR 2 years with a degree in a relevant field
Salary: $62,000 to $86,000 annually
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…

Smg Hotels

Front Desk Agent New Brunswick
Skills & Focus: Hospitality, Customer Service, Guest Experience, Check-in, Communication, Problem-solving, Cash Handling, Multi-tasking, Administrative Skills, Flexible Schedule
About the Company: Independent franchisee operating a Residence Inn hotel.
Salary: $17-$18 per hour
Type: Full Time

Worldstrides

Overnight Student Supervisor/Night Chaperone New York City
Skills & Focus: student supervision, emergency response, monitoring, hotel procedures, customer service, team player, communication skills, technical skills, safety, background screening
About the Company: WorldStrides is the global leader in educational travel and experiential learning, providing a wide range of programs for more than half a million students ann…
Experience: Availability from March-June during peak season.
Type: Part-time

Fairmont Hotels & Resorts

Palm Court Guest Experience Agent New York City
Skills & Focus: guest experience, hospitality, Food and Beverage, reservations, customer service, VIPs, problem solving, communication, organizational skills, guest feedback
About the Company: Fairmont Hotels & Resorts is a global leader in hospitality, known for its storied history of luxury and personal service.
Salary: $36.00 per Hour

Family Independence Administration

Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time
Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time
Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time

Accorhotel

Host New York City
Skills & Focus: greet, reservations, seating, guest satisfaction, hospitality, organization, fast-paced, service, table assignments, guest preferences
Salary: $25.00 an hour plus tips
Type: Full-time

Dental365

Front Desk Coordinator New York City
Skills & Focus: front desk coordination, patient experience, appointments management, insurance verification, dental records management, billing inquiries, organizational skills, interpersonal communication, flexibility, concierge care
About the Company: Dental365 is reshaping the way patients experience dental care, placing patients and providers at the core of our approach. Since our inception in 2014, we've …
Experience: Prior dental experience is required.
Salary: $20/HR - $27/HR
Type: Full-time
Benefits: Generous Compensation, Flexible Health and Vision Insurance Plans, 401(K) Retirement Plan with Matching, Generous Paid-…

Marriott International

Assistant Director of Front Office New York City
Skills & Focus: guest services, front desk, supervise, customer satisfaction, hospitality, operations management, employee recognition, complaint resolution, financial performance, team leadership
About the Company: Marriott International is a global leader in hospitality with a portfolio of hotels and related lodging facilities.
Experience: 2 years experience in the guest services, front desk, or related professional area.
Salary: $84,000 to $106,000 annually
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…

Equinox

Front Desk Associate New York City
Skills & Focus: greet members, scan membership ID, answer phones, respond to member questions, update members’ accounts, maintain work area, customer service, tour members, assist departments, create impact

Blade

Flier Experience Roles New York City
Skills & Focus: guest services, check-in processes, lounge operations, inventory management, customer complaints, discretion, ground transportation, safety, luxury environment, communication skills
Experience: Two years’ experience at a front desk at a hotel, restaurant, spa/fitness center preferred

Marriott International

Lead Concierge New York City
Skills & Focus: guest requests, special arrangements, property amenities, local areas of interest, safety protocols, employee compliance, hospitality, customer service, communication skills, Gold Standards
About the Company: At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with…
Experience: At least 1 year of related work experience
Salary: $33.99 to $45.32 per hour
Type: Full Time
Benefits: Health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage,…

Kasa

Hospitality Associate New York City
Skills & Focus: hospitality, guest experience, operations, property management, customer service, quality assurance, local recommendations, event planning, emergency handling, communication
About the Company: Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the pro…
Experience: Minimum of 2 years of experience in hospitality or alternatively, a minimum of 2 years in customer service.
Salary: $17 - $20
Type: Full-time
Benefits: Flexible PTO, 401(k) Plan, Health Coverage, Wi-Fi stipend, cell-phone reimbursement, home office stipend.

Sonder

Front Desk Hospitality Agent New York City
Skills & Focus: hospitality, customer service, teamwork, problem solving, communication, technology, flexibility, organization, detail-oriented, guest experience
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke des…
Experience: Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Salary: $16.24 - $22
Type: Full-time
Benefits: Attractive employee travel perks, competitive stock, health and lifestyle benefits, flexible vacation, wellness and vol…

Fairmont Hotels & Resorts

Guest Services Agent New York City
Skills & Focus: guest services, check in, settle guest accounts, service standards, hotel facilities, safety policies, Night Audit, professional service, friendly, engaging
Salary: $29.51 - $39.35 per hour

Sonder

Overnight Senior Front Desk Hospitality Agent New York City
Skills & Focus: hospitality operations, guest experience, front desk, customer communication, problem-solving, team leadership, service quality, flexibility, organization skills, technology proficiency
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. Each property has a bespoke design and contains a mix of room…
Experience: Demonstrated experience working in hotels, restaurants, or customer-facing hospitality roles; experience using customer communication software such as Salesforce.
Type: Full-time
Benefits: Attractive employee travel perks, health and lifestyle benefits, competitive compensation, medical, dental, and vision …

Equinox

Front Desk Associate New York City
Skills & Focus: greet members, scan membership ID, answer phones, respond to member questions, update members' accounts, maintain work area, work shifts, tour members, customer service, department support

Sollis Health

Front Desk Coordinator New York City
Skills & Focus: customer service, hospitality, medical office, patient intake, registration, scheduling, Salesforce, COVID screening, organization, communication
About the Company: Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experie…
Experience: 1-2 years of previous hospitality and/or medical office experience strongly preferred
Salary: $25-$30 per hour
Type: Part-time

The Trade Desk

Front Desk Associate New York City
Skills & Focus: customer service, hospitality, office support, communication, problem-solving, organization, office management, employee onboarding, event coordination, front desk
About the Company: The Trade Desk is a media buying platform that helps brands deliver insightful and relevant advertising experiences worldwide.
Experience: Previous experience in fast-paced office or professional environment preferred
Salary: $17.40—$31.92 USD per hour
Type: Full-time
Benefits: Comprehensive healthcare, 401k, stock purchase plan, paid holidays, and more.

Faena

Assistant Guest Experience Manager New York City
Skills & Focus: supervise, support, guest experience, check-in, complaints, service recovery, training, scheduling, room inventory, collaboration
Salary: $85,000