Last updated: 2025-05-22

78 Customer Service jobs in New York City.

Hiring now: Consumer Intake Mgr @ Lawyercom, Biz Customer Advisor @ Public Ser, Service Coordinator @ Renewal By, Citizens Banker @ Citizens B, Relationship Management C @ Lincoln Fi, Private Client Relationsh @ Citizens, Customer Relations Rep Ps @ Collectors, Fraud And Risk Support As @ Fanduel, Customer Service Rep @ Dominos, Annuities Case Mgr @ Flourish.Explore more at at kaamvaam.com

🔥 Skills

customer service (33) communication (22) communication skills (19) Customer Service (14) problem-solving (13) training (12) customer experience (8) CRM (8) collaboration (8) problem solving (7)

📍 Locations

New York City (37) Jersey City (7) Brooklyn (4) Newark (3) Paramus (3) Lakewood (2) Plainfield (2) Rahway (2) Sayreville (2) Basking Ridge (1)
🔍 Go to full job search

Lawyer.Com

Consumer Intake Manager Basking Ridge
Skills & Focus: Intake Manager, Consumer Intake, Customer service, Team performance, Process improvement, AI technology, Legal intake, Problem-solving skills, Recruiting and training, Communication skills
About the Company: Lawyer.com is a leading U.S. legal directory that has matched over a million consumers with local lawyers. We take pride in successfully connecting consumers i…
Experience: 3-5 years of experience in a managerial role, preferably in a customer service or consumer-focused environment or legal intake.
Salary: Competitive base salary
Type: Full-time
Benefits: Competitive base salary, Stock options, Company-wide bonuses, Generous vacation policy including up to 8 weeks Long Ser…

Public Service Electric & Gas Co.

Business Customer Advisor Clifton
Skills & Focus: customer relationship, utility services, large customers, electric and gas operations, storm response, customer advocacy, energy advisor, regulatory filings, client management, business controls
About the Company: Public Service Electric & Gas Co. (PSEG) is a Fortune 500 company committed to providing safe, reliable, and clean energy services while supporting climate ini…
Experience: 5+ years or equivalent utility experience
Salary: $88,400 - $140,000
Type: Hybrid Flexible
Benefits: Health, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, paid time off, and more.

Renewal By Andersen

Service Coordinator Cranford
Skills & Focus: customer service, scheduling, CRM software, Microsoft Office, communication, post-sale, residential home improvement, multi-tasking, problem-solving, data entry
Experience: 2-3 years of customer service experience
Salary: $23-$27/hour
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, vision, and life insurance; 401(K) with company match; emplo…

Citizens Bank

Citizens Banker East Orange
Skills & Focus: customer service, financial solutions, communication skills, sales, relationship building, banking transactions, digital technology, financial goals, credit card, problem solving
About the Company: Citizens Bank is a full-service bank providing a variety of financial solutions for personal and business banking.
Experience: 2 years of sales and customer service experience
Salary: $24.50+/hour
Type: Full Time
Benefits: Comprehensive health care coverage, 401K with corporate match, tuition assistance, mental health and wellbeing programs…

Lincoln Financial

Relationship Management Consultant Edison
Skills & Focus: relationship management, customer experience, group benefits, client relationships, internal stakeholders, communication, service delivery, financial products, training, service needs
About the Company: Lincoln Financial Group provides financial services and insurance, focused on group benefits and individual solutions.
Experience: 3 – 5+ Years experience in relationship management
Type: Hybrid/Flexible

Citizens

Private Client Relationship Manager Fort Lee
Skills & Focus: Client, Relationship, Manager, Banking, Finance, Customer Service, Operations, Support, Business, Community
About the Company: Growing at Citizens, We’re committed to providing benefits, resources, and programming to surface healthy habits and support the whole you, across all aspects …
Type: Full Time

Collectors

Customer Relations Representative, PSA (Contract-To-Hire) Jersey City
Skills & Focus: customer relations, customer service, claims processing, de-escalation, communication, problem-solving, attention to detail, teamwork, problem resolution, client interaction
About the Company: Professional Sports Authenticator (PSA) is the largest and most trusted third-party trading card authentication and grading company in the world, established i…
Experience: At least 6 months in customer relations
Type: Contract-To-Hire

Fanduel Group

Fraud and Risk Support Associate Jersey City
Skills & Focus: fraud, customer service, online gaming, Daily Fantasy Sports, sports betting, risk support, identity verification, suspicious activity, chargebacks, analytical problem-solving
About the Company: FanDuel Group is the premier mobile gaming company in the United States and Canada, with a portfolio of leading brands across mobile wagering, including the #1…
Experience: Minimum 1 year of fraud experience in Daily Fantasy Sports or related online gaming, sports betting/e-commerce fields
Salary: $20.19-$25 USD
Type: Full-time
Benefits: Health plans, mental health support, fitness benefits, generous PTO, 401k matching, and more.
Customer Service Game Changer Jersey City
Skills & Focus: customer service, sports betting, iGaming, problem resolution, product knowledge, compliance, flexible schedule, communication skills, attention to detail, responsible gaming
About the Company: FanDuel Group is the premier mobile gaming company in the United States and Canada, consisting of leading brands across mobile wagering including FanDuel Sport…
Experience: Minimum 12 months Customer Service experience in the Sports Betting industry
Salary: $21 USD
Type: Full-time
Benefits: Amazing benefits including health plans, paid time off, annual bonuses, 401k matching, and more.

Domino's

Customer Service Representative Jersey City
Skills & Focus: customer service, delivery, teamwork, communication skills, inventory, preparation, cooking, equipment, training, flexibility
About the Company: Domino's Pizza is a multinational pizza delivery and carryout chain, known for its innovative ordering methods and delivery models. They take pride in their te…
Type: Part-time

Citizens

Teller - Bilingual Spanish Jersey City
Skills & Focus: Banking, Teller, Customer Service, Bilingual, Finance, Retail, Sales, Cash Handling, Account Management, Problem Solving
Experience: Entry Level
Type: Part Time

Collectors

Customer Relations Supervisor Jersey City
Skills & Focus: customer relations, supervisor, operations strategy, customer service, team KPIs, training, process improvements, data-driven, conflict resolution, salesforce
About the Company: Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell …
Experience: 6+ years of customer service related experience, with 2+ years supervising a customer service or call center team
Salary: $65,000-$80,000
Type: Full-time
Benefits: Health Insurance, 401(K) Matching Plan, Flexible Hours, Employee Discounts, Vacation, Holiday Pay, Additional Benefits

Flourish

Annuities Case Manager Jersey City
Skills & Focus: annuities, client support, insurance operations, communication skills, technology-driven, fast-paced environment, relationship management, service support, insurance agency, financial advisors
About the Company: Flourish has been on a mission to help financial advisors evolve from holistic advice to holistic implementation to serve their clients better. We focus on ind…
Experience: 3+ years of relevant work experience in operations, client services, or relationship management
Salary: $86,200 - $113,100 plus bonus
Type: Full-time
Benefits: Competitive salaries, along with bonus and incentive opportunities and benefits for all employees.

Citizens

Private Client Relationship Manager Lakewood
Skills & Focus: Client Relationship, Manager, Banking, Teller, Full Time, Entry Level, Financial Services, Customer Service, Sales, Communication
About the Company: Citizens is committed to providing benefits, resources and programming to surface healthy habits and support the whole you, across all aspects of your life.
Experience: Entry Level
Type: Full-time
Benefits: Citizens is committed to building a diverse, inclusive, and high-performing culture where everyone feels valued, respec…
Private Client Relationship Manager Lakewood
Skills & Focus: Client, Relationship, Manager, Banking, Finance, Customer Service, Operations, Support, Business, Community
About the Company: Growing at Citizens, We’re committed to providing benefits, resources, and programming to surface healthy habits and support the whole you, across all aspects …
Type: Full Time

Domino's Pizza

Customer Service Representative Marlboro
Skills & Focus: customer service, people skills, growth, management, delivery, team, career development, hospitality, communication, fast-paced
About the Company: A global pizza delivery and takeout chain.

Domino's

Customer Service Representative New Brunswick
Skills & Focus: customer service, order processing, cash register transactions, food preparation, teamwork, communication skills, repetitive tasks, physical requirements, problem-solving, working under stress
About the Company: Being the best pizza delivery company in the world requires exceptional team members working together.
Type: Part-time

1huddle

Customer Success Rep Newark
Skills & Focus: customer support, client issues, technical support, customer service, communication, problem solving, team environment, marketing events, relationship management, escalation
About the Company: 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day. Clients include Audi…
Experience: junior
Type: Full-time

Pseg

Temporary Credit & Collections Representative Newark
Skills & Focus: Customer Inquiry Center, Credit problems, Collection, Residential customers, Commercial customers, Payment Assistance programs, Customer inquiries, Call Center, Communication skills, SAP CRM
About the Company: PSEG Company: Public Service Electric & Gas Co.
Experience: 0 years of experience
Salary: $20.406 - $40.357
Type: Temporary
Benefits: Comprehensive range of benefits, including medical, vision, dental, well-being and behavioral health programs, retireme…

Citizens Bank

Teller Newark
Skills & Focus: Teller, bank branch, Customer Service, cash handling, financial transactions, client interaction, attention to detail, communication skills, teamwork, banking
Experience: Entry Level
Type: Full-time

Dominos

Customer Service Representative Old Bridge
Skills & Focus: customer support, inquiries, complaints, product knowledge, order processing, customer satisfaction, communication skills, team collaboration, training, performance metrics

Lincoln Financial

Relationship Management Consultant Paramus
Skills & Focus: relationship management, customer experience, group benefits, client relationships, internal stakeholders, communication, service delivery, financial products, training, service needs
About the Company: Lincoln Financial Group provides financial services and insurance, focused on group benefits and individual solutions.
Experience: 3 – 5+ Years experience in relationship management
Type: Hybrid/Flexible

Reform

Kitchen and Closet Designer Paramus
Skills & Focus: sales, design, customer service, communication, interpersonal skills, AutoCAD, kitchen design, closet design, CRM software, problem-solving
About the Company: Reform is a company focused on the kitchen industry, aiming to revolutionize it through dynamic design and sales.
Experience: Proven Sales Experience in design, construction, or home improvement industry
Salary: $50-60,000 (depending on experience) + commission
Benefits: Competitive base salary, Generous paid time off, Employee discount on Reform products, 401(k) plan with company contrib…

Rebag

Client Experience Sales Manager Paramus
Skills & Focus: sales, CRM, clienteling, luxury fashion, retail, customer experience, performance, multitasking, communication, industry
About the Company: Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of lux…
Salary: $80,000-$95,000 Variable up to $28,000
Type: Full-time

Lincoln Financial

Relationship Management Consultant Parsippany
Skills & Focus: relationship management, customer experience, group benefits, client relationships, internal stakeholders, communication, service delivery, financial products, training, service needs
About the Company: Lincoln Financial Group provides financial services and insurance, focused on group benefits and individual solutions.
Experience: 3 – 5+ Years experience in relationship management
Type: Hybrid/Flexible

Dominos

Customer Service Representative Perth Amboy
Skills & Focus: customer inquiries, provide accurate information, process orders, escalate complex issues, maintain records, collaborate, product knowledge, resolve customer complaints, ongoing training, customer service skills

Binny's Beverage Depot

Customer Service Manager Plainfield
Skills & Focus: Customer Service, Retail Management, Leadership, Sales, Time Management, Supervisory Skills, Training/Coaching Skills, Interpersonal Skills, Organizational Skills, Inventory Management
Experience: 1-2 years retail management experience
Salary: $19 - $22 an hour
Type: Full-time
Benefits: - Paid parental leave - Paid holidays - Health insurance - Dental insurance - 401(k) - Flexible spending account - Tuit…

Domino's

Customer Service Representative (CSR) Plainfield
Skills & Focus: Customer Service, Teamwork, Inventory Skills, Time Management, Problem-Solving, Training Programs, Flexible Hours, Diverse Environment, Brand Representation, Equipment Operation
About the Company: Leading pizza company known for its innovative technology and commitment to customer satisfaction.
Experience: Just got out of school, no prior experience required.
Salary: Variable hourly position with competitive pay
Type: Part-time
Benefits: Medical, dental, vision insurance available if averages 30 or more hours per week. 401K program available.

Dominos

Customer Service Representative Rahway
Skills & Focus: customer service, inquiries, resolution, orders, refunds, exchanges, collaboration, CRM, customer satisfaction, performance metrics

S & Z Food Service Corp.

Customer Service Representative Rahway
Skills & Focus: customer service, inquiries, resolve issues, team player, CRM software, communication skills, active listening, multitasking, problem-solving, customer satisfaction
Experience: Previous customer service experience preferred
Customer Service Representative Sayreville
Skills & Focus: customer service, communication skills, problem-solving, empathy, multi-task, team collaboration, product knowledge, customer satisfaction, performance metrics, flexibility
Experience: Previous customer service experience preferred

Dominos

Customer Service Representative Sayreville
Skills & Focus: customer service, support, inquiries, complaints, products, services, orders, records, collaborate, metrics

Cosette Pharmaceuticals Inc.

Customer Service Representative South Plainfield
Skills & Focus: Customer Service, Sales & Marketing, Order Entry, Communication Skills, Analytical Problem-Solving, Team Oriented, MS Office Suite, SAP, Fast-Paced Environment, Customer Inquiries
About the Company: Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial op…
Experience: 1-2 years in a Customer Service or Sales & Marketing environment; pharmaceutical experience preferred

Cognizant

Client Relationship Manager--Banking & FS Teaneck
Skills & Focus: Client Relationship Management, Banking & Financial Services, P&L Management, Client Satisfaction, Stakeholder Engagement, Problem Solving, Business Development, Project Management, Communication Skills, Team Leadership
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operational and technological models for the digital e…
Experience: Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

S & Z Food Service Corp.

Customer Service Representative Union City
Skills & Focus: customer service, communication skills, problem-solving, empathetic, order processing, customer inquiries, team collaboration, product knowledge, complaint resolution, multitasking
Experience: Previous customer service experience preferred
Type: Full-time

National Grid

Customer Contact Center Representative Brooklyn
Skills & Focus: customer issues, account information, billing issues, emergency calls, service inquiries, meter, collections, web inquiries, email, communication
Experience: Customer Service Experience preferred
Salary: $21.00 per hour
Type: Full-time

Mohawk Industries

Customer Service Rep II - SSC Brooklyn
Skills & Focus: customer service, call center, order entry, inbound calls, account management, communication skills, problem-solving skills, organizational skills, team lift, interpersonal skills
About the Company: Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. …
Experience: 3+ years of call center or customer service experience.
Salary: $23.41/hr - $29.22/hr
Benefits: Competitive salary and a comprehensive benefits package; career opportunities; Company Match on 401k; Employee Purchase…

Evg Specialty Network

Client Service Representative - Veterinary Brooklyn
Skills & Focus: Customer service, Veterinary, Communication, Financial transactions, Problem-solving, Conflict resolution, Training, Compassion, Scheduling, Technical skills
About the Company: A veterinary healthcare provider offering high-quality services and a supportive workplace for personnel.
Experience: Previous customer service experience required, preferably in a veterinary environment.
Salary: $21 - $27 USD
Type: Full-time
Benefits: Competitive compensation, Flexible scheduling, Medical, Dental, Vision & Life Insurance, FSA and HSA options, 401k with…

Citizens Bank

Citizens Banker Brooklyn
Skills & Focus: customer service, financial solutions, sales experience, relationship building, banking transactions, problem-solving, financial goals, community involvement, tech-savvy, communication skills
About the Company: Citizens Bank offers personal and commercial banking services, focusing on customer relationships and community involvement.
Experience: 2 years of sales and customer service experience
Salary: $24.50+/hour
Type: Full Time
Benefits: Comprehensive health care coverage, 401K with corporate match, tuition assistance, mental health and wellbeing programs…

Domino's Pizza

Customer Service Representative Freeport
Skills & Focus: Customer Service, Professionalism, Training, Computer System, Customer Interaction, Flexible Hours, Advancement Opportunities, Pleasant Experience, CSR Responsibilities, Quality Service
About the Company: A global pizza delivery and carryout chain known for its dedication to customer service and quality.
Benefits: Flexible hours and advancement opportunities

Gap Inc.

Asset Protection Service Representative Garden City
Skills & Focus: Asset Protection, Customer Service, Safety, Loss Prevention, Surveillance, Physical Security, Communication, Teamwork, Customer Engagement, Risk Management
About the Company: Gap Inc. brands bridge the gaps we see in the world, ensuring everyone has access to quality fashion at every price point and promoting sustainable luxury.
Salary: $16.50 - $19.60 USD
Type: Full time
Benefits: 50% off regular-priced merchandise, Paid Time Off plans, 401(k) matching, Employee stock purchase plan, Medical, dental…

Cityofnewyork

Customer Information Representative New York City
Skills & Focus: communication, data entry, customer service, investigation, medical examiner, call screening, case assignment, information retrieval, emergency operations, vital information

Tomo

Loan Processor New York City
Skills & Focus: loan processing, mortgage, customer experience, pipeline management, pre-underwriting, documentation, collaboration, service level objectives, process improvements, customer centricity
About the Company: Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven c…
Experience: 2+ years experience of mortgage loan processing specifically purchase transactions
Salary: $65,000 - $75,000 USD
Type: Full-time
Benefits: Equity ownership: All teammates receive stock options, Competitive compensation and benefits, Coaching and mentorship

Nyc Dot

Customer Service Coordinator New York City
Skills & Focus: Customer Service, Communication Skills, Customer Relationship Management, CRM, Agency Response Tracking System, Verbal Communication, Written Communication, Complaints Management, Operational Unit Communication, Public Engagement
About the Company: The NYC DOT’s Customer Service, Language Access and Correspondence unit (CSLACU) is the Commissioner’s central hub for customer service, assisting several divi…
Type: Full-time
Customer Service Coordinator New York City
Skills & Focus: Customer Service, Communication Skills, Customer Relationship Management, CRM, Agency Response Tracking System, Verbal Communication, Written Communication, Complaints Management, Operational Unit Communication, Public Engagement
About the Company: The NYC DOT’s Customer Service, Language Access and Correspondence unit (CSLACU) is the Commissioner’s central hub for customer service, assisting several divi…
Type: Full-time
Customer Service Coordinator New York City
Skills & Focus: Customer Service, Communication Skills, Customer Relationship Management, CRM, Agency Response Tracking System, Verbal Communication, Written Communication, Complaints Management, Operational Unit Communication, Public Engagement
About the Company: The NYC DOT’s Customer Service, Language Access and Correspondence unit (CSLACU) is the Commissioner’s central hub for customer service, assisting several divi…
Type: Full-time

Department Of Sanitation (Dsny)

Community Coordinator New York City
Skills & Focus: community affairs, customer service, communication, community engagement, educational outreach, agency correspondence, constituent problems, program support, presentation skills, policy recommendations
About the Company: The Department of Sanitation (DSNY) keeps New York City clean, safe, and healthy by collecting, recycling, and disposing of waste, cleaning streets, attacking …
Type: Full-time
Community Coordinator New York City
Skills & Focus: community affairs, customer service, communication, community engagement, educational outreach, agency correspondence, constituent problems, program support, presentation skills, policy recommendations
About the Company: The Department of Sanitation (DSNY) keeps New York City clean, safe, and healthy by collecting, recycling, and disposing of waste, cleaning streets, attacking …
Type: Full-time
Community Coordinator New York City
Skills & Focus: community affairs, customer service, communication, community engagement, educational outreach, agency correspondence, constituent problems, program support, presentation skills, policy recommendations
About the Company: The Department of Sanitation (DSNY) keeps New York City clean, safe, and healthy by collecting, recycling, and disposing of waste, cleaning streets, attacking …
Type: Full-time

Argo Group

Complex Claims Technical Specialist New York City
Skills & Focus: claims adjudication, insurance coverage disputes, technical support, negotiation, claim reserves, litigation, problem solving, communication skills, customer focus, risk assessment
About the Company: Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization tha…
Experience: Minimum of seven years’ experience adjudicating claims and/or insurance coverage disputes.
Salary: $185,600 - $223,100
Benefits: Annual bonus based on company and individual performance as well as a generous benefits package.

Justworks

Customer Retention Specialist New York City
Skills & Focus: customer retention, churn, PEO, payroll services, customer satisfaction, collaboration, data-driven, customer-centric, communication, support
About the Company: At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with a…
Experience: 6 years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS environment or B2B contact center; 1 year of experience working in PEO, payroll, or HR industries.
Salary: $35.00 to $38.50 per hour
Type: Full-time
Benefits: Great benefits, wellness program offerings, company retreats.

Family Independence Administration

Associate Benefits Opportunity Specialist I New York City
Skills & Focus: Customer Resolution, eligibility, SNAP, Emergency Assistance, investigating, complaints, case actions, application, Fair Hearing, services
About the Company: The Family Independence Administration (FIA) provides temporary help to individuals and families with social service and economic needs to assist them in reach…
Experience: Permanent in the Associate Benefits Opportunity Specialist title or Benefits Opportunity Specialist title for at least one year.

Common Energy

Customer Success Associate New York City
Skills & Focus: community solar, customer service, bilingual, problem solving, relationship building, call center, direct customer sales, Google Drive, Excel, Salesforce
About the Company: Common Energy is revolutionizing the energy sector. Our platform enables homeowners and businesses to connect their utility account to new clean energy communi…
Experience: 2-3 years in relatable customer service roles
Salary: $55,000
Type: Full-time
Benefits: Salary $55,000; Equity options; Comprehensive medical, dental, vision, and HSA eligible plans; Generous paid time off; …
Customer Success Associate New York City
Skills & Focus: community solar, customer service, bilingual, problem solving, relationship building, call center, direct customer sales, Google Drive, Excel, Salesforce
About the Company: Common Energy is revolutionizing the energy sector. Our platform enables homeowners and businesses to connect their utility account to new clean energy communi…
Experience: 2-3 years in relatable customer service roles
Salary: $55,000
Type: Full-time
Benefits: Salary $55,000; Equity options; Comprehensive medical, dental, vision, and HSA eligible plans; Generous paid time off; …

Flourish

Client Support Representative New York City
Skills & Focus: Client Support, technical support, problem solving, client experience, communication skills, support materials, phone support, metrics reporting, training, ad hoc projects
About the Company: Since 2017, Flourish has been on a mission to help financial advisors evolve from holistic advice to holistic implementation to more fully serve their clients …
Experience: 3+ years of Client Support experience within financial services
Salary: $61,000 - $80,000 plus bonus
Type: Full-time
Benefits: competitive salaries, along with bonus and incentive opportunities and benefits for all employees

Domino's Pizza

Customer Service Representative New York City
Skills & Focus: customer service, personality, communication, order processing, inventory, cleaning, equipment operation, verbal skills, calculator, navigation
About the Company: A well-known pizza brand focusing on customer service and team member development.

The Container Store

Part-time Fulfillment Call Center Specialist New York City
Skills & Focus: customer service, communication, troubleshooting, order management, collaboration, time management, product information, returns processing, confidentiality, retail experience
About the Company: The Container Store is a leading specialty retailer of storage and organization products in the United States, dedicated solely to this category. Founded in 19…
Salary: USD 17.00 - 18.00 per hour
Type: Part-time
Benefits: Competitive health, dental, and vision plans, 401(k) retirement savings plan, sick pay and PTO, life and disability ins…

Department Of Social Services

Clerical Associate IV New York City
Skills & Focus: Customer Care, Timekeeping, Payroll, HR Operations, CityTime, Intranet Quorum, Problem Solving, Communication, Documentation, Collaboration
About the Company: The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department o…

Nyc Department Of Homeless Services

Caseworker New York City
Skills & Focus: customer service, de-escalation, problem-solving, communication skills, real estate, collaboration, training, metrics compilation, high volume calls, customer management policies
About the Company: The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York C…
Type: Full-time
Caseworker New York City
Skills & Focus: customer service, de-escalation, problem-solving, communication skills, real estate, collaboration, training, metrics compilation, high volume calls, customer management policies
About the Company: The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York C…
Type: Full-time
Caseworker New York City
Skills & Focus: customer service, de-escalation, problem-solving, communication skills, real estate, collaboration, training, metrics compilation, high volume calls, customer management policies
About the Company: The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York C…
Type: Full-time

Sony Music Entertainment Us

Manager, Solutions New York City
Skills & Focus: client experience, operations, digital release, metadata compliance, client onboarding, troubleshooting, CRM, problem solving, multitasking, music
About the Company: A leading full-service music distribution company operating in 48 markets worldwide, servicing top global independent artists and labels.
Experience: 1 year of Zendesk experience preferred
Salary: $65,000 - $70,000 USD
Type: Full-time
Benefits: Medical, dental, vision, life & disability coverage, 401K + employer matching, voluntary benefits, professional growth …

Spear Physical And Occupational Therapy

Care Coordinator New York City
Skills & Focus: customer service, patient care, hospitality, communication, multitasking, detail-oriented, growth, team-oriented, service, empathy
About the Company: Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of e…
Experience: Previous customer service experience.
Salary: $18 - $18 an hour
Type: Full-time
Benefits: One Medical paid membership, Mental Health benefits, Medical, Dental, Vision Benefits, 401(K) Safe Harbor Match, paid t…

Jeld-Wen Inc.

Warranty Coordinator New York City
Skills & Focus: Warranty claims, Customer service, Issue resolution, Communication, Claims reporting, Service records, Dispatch scheduling, Product information, Escalation management, Software systems
About the Company: JELD-WEN is a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products se…
Experience: 3-5 years of related experience, with a minimum of 2-3 years customer service experience
Benefits: Medical & dental, generous leave policies, retirement program, and other competitive benefits (varies by location)

New York City Employees’ Retirement System

Client Correspondence Assistant New York City
Skills & Focus: Quality Assurance, Client Service, Correspondence, Inquiry, Reports, Workflow Management, Case Notes, Attention to Detail, High-volume Work, Response Handling
Type: Part-time

Pitchbook

Customer Support Specialist New York City
Skills & Focus: customer support, troubleshoot, Salesforce, communication, teamwork, financial markets, CRM, problem-solving, customer experience, prioritization
About the Company: PitchBook provides data and insights, covering various sectors including private equity, venture capital, and mergers and acquisitions.
Experience: 1+ years of experience in a customer service role
Salary: $60,000
Type: Full-time
Benefits: Comprehensive health benefits, paid sabbatical program, annual educational stipend, CFA exam stipend, and generous vaca…

Richard Fleischman & Associates, Inc.

Associate Client Services Manager New York City
Skills & Focus: Client Services, CSEs, Client support, ITIL, Cloud technologies, ConnectWise, PowerBi, Training, Operations management, Conflict resolution
Experience: Substantial experience from a technical background
Salary: $110,000 - $130,000 a year
Type: Permanent

Ernesta

Customer Care Assistant New York City
Skills & Focus: customer experience, interior design, home décor, order management, delivery logistics, feedback loops, communication, process improvement, spatial planning, design tools
About the Company: Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable exper…
Experience: 2+ years of experience in a consumer-facing role
Salary: $58,000 - $70,000
Type: Hybrid

Freed

Customer Success Representative New York City
Skills & Focus: customer support, support tickets, cross-functional teams, customer inquiries, product features, troubleshooting, CRM systems, fast-paced, customer-centric, support
About the Company: Freed combines clinician love with the latest AI tech to create products that make clinicians happier, including an AI scribe for automating medical documentat…
Experience: Previous experience in a customer-facing role, ideally in customer support or success
Salary: $70K – $90K
Type: Full-time
Benefits: Medical, and dental vision provided for US-based employees; Unlimited PTO; Company-sponsored annual retreats; A collabo…

Lincoln Financial

Relationship Management Consultant New York City
Skills & Focus: relationship management, customer experience, group benefits, client relationships, internal stakeholders, communication, service delivery, financial products, training, service needs
About the Company: Lincoln Financial Group provides financial services and insurance, focused on group benefits and individual solutions.
Experience: 3 – 5+ Years experience in relationship management
Type: Hybrid/Flexible

The Financial Information Services Agency-Office Of Payroll Administration (Fisa-Opa)

Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, Client Support, Problem Management, City Systems, Data Collection, System Password Resets, Statistical Reports, Excellent Communication Skills, Fast-paced Environment, Confidentiality
About the Company: Part of the Citywide User Support Division, responsible for managing caller assistance and problem management services regarding citywide systems.
Type: Full-time
Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, Client Support, Problem Management, City Systems, Data Collection, System Password Resets, Statistical Reports, Excellent Communication Skills, Fast-paced Environment, Confidentiality
About the Company: Part of the Citywide User Support Division, responsible for managing caller assistance and problem management services regarding citywide systems.
Type: Full-time
Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, Client Support, Problem Management, City Systems, Data Collection, System Password Resets, Statistical Reports, Excellent Communication Skills, Fast-paced Environment, Confidentiality
About the Company: Part of the Citywide User Support Division, responsible for managing caller assistance and problem management services regarding citywide systems.
Type: Full-time

New York City Department Of Housing Preservation And Development (Hpd)

Client Services Specialist New York City
Skills & Focus: customer service, call center, subsidy program, eligibility requirements, tenant management, data entry, client inquiries, administrative work, communication skills, community outreach
About the Company: The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its m…