Last updated: 2025-05-22

91 Customer Operations jobs in New York City.

Hiring now: Installation Coordinator @ Renewal By, It Analytics Coordinator @ Foundation, Lead Customer Engagement @ Freshworks, Sr Salesforce Admin @ Collectors, Relativity Sme @ Contact Go, Jr Salesforce Admin @ Net2Phone, Sales Ops Analyst @ Azenta Lif, Client Success Mgr Csm @ Brooklyn I, Mgr Customer Support @ Pitchbook , Engagement Mgr @ Gong.Explore more at at kaamvaam.com

🔥 Skills

project management (24) Salesforce (20) data analysis (15) data management (10) SQL (10) CRM (8) SaaS (8) automation (7) stakeholder management (7) collaboration (7)

📍 Locations

New York City (81) Newark (4) Jersey City (2) Cranford (1) Edison (1) South Plainfield (1) Brooklyn (1)
🔍 Go to full job search

Renewal By Andersen

Installation Coordinator Cranford
Skills & Focus: Installation performance, CRM system, Collaboration, Administrative tasks, Customer communication, Customer service, CRM software, Microsoft Office, Home improvement industry, Problem-solving skills
About the Company: At Renewal by Andersen, we aim to make window and door replacement a breeze for homeowners. As a part of the well-established Andersen Windows family, which ha…
Experience: 2-3 years in an administrative job
Salary: $23-26/hr.
Type: Full-time
Benefits: Comprehensive insurance package including medical, dental, vision, and life; 401(K) plan with company matching; Tuition…

Foundation Risk Partners

IT Analytics Coordinator Edison
Skills & Focus: client engagement, data management, benefits technology, Employee Navigator, project management, data accuracy, enrollment support, problem-solving, relationship building, quality assurance
About the Company: One of the fastest growing insurance brokerage and consulting firms in the US.
Benefits: Comprehensive range of health-related benefit options including medical, vision, and dental. 401(k) with company match,…

Freshworks

Lead - Customer Engagement Jersey City
Skills & Focus: Customer Engagement, project management, implementation, deployment, cross-functional teams, scope management, communication, risk management, client coordination, software deployment

Collectors

Senior Salesforce Administrator Jersey City
Skills & Focus: Salesforce, Service Cloud, Omni-Channel Routing, AI-powered chatbots, Help Center, Salesforce Einstein AI, Customer Experience, Process Automation, Cross-functional Collaboration, DevOps
About the Company: Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide, grading, authenticating, vaulting, and …
Experience: 5+ years as a Salesforce Administrator or similar role
Salary: $122,087 - $161,460
Benefits: Health Insurance, 401(K) Matching, Flexible Hours, Holiday Pay, Employee Discounts, Generous Vacation and Paid Holidays…

Contact Government Services, Llc

Relativity SME Newark
Skills & Focus: Relativity, litigation support, data culling, templates, views, workflows, training, user documentation, software releases, advanced-level support
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience.
Salary: $139,436.27 - $189,234.94 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Net2phone

Junior Salesforce Administrator Newark
Skills & Focus: Salesforce, administration, process flows, automation, tasks, emails, custom reports, dashboards, CRM, configuration
About the Company: Net2phone, a rapidly growing division of IDT.
Junior Salesforce Administrator Newark
Skills & Focus: Salesforce, process flows, automating tasks, emails, custom reports, dashboards, system administrator, configuration, support, CRM platform
About the Company: a rapidly growing division of IDT

Contact Government Services, Llc

Relativity Administrator Newark
Skills & Focus: Relativity Administrator, eDiscovery, client solutions, customer service, technical support, litigation, workflow, data management, SQL, communication
About the Company: CGS is committed to simplifying and enhancing government bureaucracy through the optimization of human, technical, and financial resources, delivering customiz…
Experience: Minimum of 7 years of litigation, eDiscovery, or technical support experience
Salary: $91,349.44 - $123,974.24 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Azenta Life Sciences

Sales Operations Analyst South Plainfield
Skills & Focus: Sales Operations, Sales Support, Client Communication, Sales Enablement, Salesforce, Biosample Management, Commercial Success, Data Analysis, Collaboration, Process Improvements
About the Company: Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We provide automa…
Experience: A minimum of 3 years' experience required in a similar role such as Sales Support, Bid Coordinator, Project Manager, Sales Operations.
Type: Full-time

Brooklyn Investment Group

Client Success Manager (CSM) Brooklyn
Skills & Focus: Client Success, A.I., Investment, Portfolio Optimization, Client Experience, Feedback, Collaboration, Triage, Product Management, Service
About the Company: Brooklyn Investment Group is an SEC-registered Investment Adviser that leverages the A.I. technology of its parent company, Brooklyn Artificial Intelligence Re…

Pitchbook Data

Manager, Customer Support New York City
Skills & Focus: Customer Support, Mentoring, Coaching, Onboarding, Performance Auditing, Workflow Optimization, Salesforce, Team Management, Process Improvement, Client Engagement
About the Company: PitchBook is a financial data and software company that provides information about public and private equity markets, with a focus on venture capital and priva…
Experience: 3+ years of customer support or operations experience and 1+ years leading a team
Salary: $110,000
Type: Full-time
Benefits: Comprehensive health benefits, paid sabbatical, educational stipend, employee assistance program, generous vacation day…

Gong

Engagement Manager New York City
Skills & Focus: Project Management, Consulting, Customer Engagement, Implementation, Change Management, Agile, SaaS, CRM, Stakeholder Management, Communication
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience; 5+ years of professional consulting experience
Salary: $106,000 - $157,000 USD
Benefits: Medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) program, Education stipend, Flexible …

Tabs

Implementation Manager New York City
Skills & Focus: implementation, onboarding, project management, customer success, cross-functional collaboration, ERP integrations, finance, billing processes, technical support, stakeholder management
About the Company: Tabs is an AI-powered revenue automation platform for B2B businesses. Using the power of AI, Tabs is able to understand and extract elements from even the most…
Experience: 4-6+ years
Salary: $120K – $165K
Type: Full time
Benefits: Competitive compensation and equity, 100% coverage for healthcare (Medical, Dental and Vision), Daily meal and coffee s…

Budgie Health

Product Operations Specialist New York City
Skills & Focus: product operations, business operations, data ingestion, onboarding, process optimization, project management, cross-functional collaboration, medical benefits, stakeholder engagement, SQL queries
About the Company: Budgie Health is here to make healthcare benefits less confusing. We believe that by translating complex healthcare data into simple financial experiences, we …
Experience: 2–5 years of experience in product operations, business operations, or a similar cross-functional role
Salary: $130K – $160K
Type: Full-time
Benefits: Equity (stock options), Flexible PTO, Medical, Dental, and Vision insurance, 401(k) matching

Axion Ray

Deployment Lead New York City
Skills & Focus: deployment, AI platform, customer interactions, technical requirements, integrating systems, training, product improvements, customer feedback, data analysis, collaboration
About the Company: Axion Ray’s mission is to drive innovation by improving the quality and safety of engineered products with new technologies by creating the world’s best proact…
Experience: 2+ years as an associate, consultant, or business analyst at a top-tier consulting firm
Salary: $110K – $175K
Type: Full time
Benefits: Competitive compensation, meaningful equity, and benefits package, career development and leadership opportunities.

Forter

Implementation Engineer New York City
Skills & Focus: Implementation Engineer, technical integrations, API operations, JavaScript, JSON concepts, project management, client onboarding, integration projects, enterprise clients, payments and fraud
About the Company: Forter provides a decision engine that identifies fraudsters and protects customers using patterns across over one billion identities, enhancing trust in digit…
Experience: 3-5 years of previous technical integrations experience, 5 years of client-facing or consultative experience.
Salary: $111,000 - $137,000 annually + bonus + equity + benefits
Type: Full-time
Benefits: Competitive salary, Stock options, Matching 401K Plan, Comprehensive health insurance (including vision and dental), Ho…

Assembled

Implementation Manager New York City
Skills & Focus: Implementation management, SaaS, SQL, APIs, Customer relationships, Technical implementation, Product expertise, Efficiency, Cross-functional, Grit
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 4+ years of experience in a customer-facing role supporting a technical product or service.
Salary: $140K – $180K
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Intuit

Staff Program Manager New York City
Skills & Focus: Program Management, Software Engineering, Data, Customer Success, Corporate Strategy, Development, Operations, Marketing, Tax, Human Resources
About the Company: Intuit is a financial software company that helps consumers and small businesses manage their finances through various software solutions and services.
Type: Full-time

Findigs

Implementation Project Manager New York City
Skills & Focus: Implementation, Project Manager, Customer Operations, Software Environments, Onboarding Process, Project Management Expertise, Relationship Management, Customer Growth, Enterprise-level, Digital Rental Application
About the Company: Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, s…

Sigma Computing

Onboarding Engineer New York City
Skills & Focus: customer onboarding, business intelligence, data analytics, cloud data warehouse, SQL proficiency, best practices, data modeling, performance optimization, customer relationship, SaaS
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 7+ years in data warehousing / data analytics / business intelligence
Salary: $125,000 - $150,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Shopmy

Associate, Client Strategy New York City
Skills & Focus: client strategy, account management, project management, retention, communication, organization, collaboration, Google Suites, Salesforce, creator economy
About the Company: ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. We empower the world’s leading brands to build dynamic, high-impac…
Experience: 1-3 years in account management, project management or other client facing roles
Salary: $60,000 - $80,000 USD
Type: Full-time
Benefits: Medical & Dental Coverage at 70%, Equity in ShopMy, Flexible PTO, 14 weeks of parental leave, Reimbursements up to $200…

Valon

Implementation Manager New York City
Skills & Focus: implementation, project management, Python, SQL, automations, client success, technical problem-solving, enterprise workflows, collaboration, AI-driven tools
About the Company: Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a w…
Experience: 3+ years in implementation, deployment strategy, consulting, or technical account management.
Salary: $119,000 - $161,000 USD
Type: Full-time
Benefits: Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan; comprehensive medica…

Diligent Corporation

Salesforce Solutions Architect New York City
Skills & Focus: Salesforce, Apex, trigger, Visualforce, Lightning, SOQL, integration, data migrations, architecture, clouds
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Empowering more than 1 millio…
Experience: 3+ years' experience with Apex, Trigger, Visual Force and Force.com
Salary: $185,000 - $210,000 USD
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off …

Nabis

Retail Account Manager New York City
Skills & Focus: Retail Account Management, Customer Experience, Revenue Growth, Data Analytics, Stakeholder Collaboration, Project Management, Retail Success Flow, Engagement Metrics, Marketplace Functionality, Feature Requests
About the Company: Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers acro…
Experience: Background in retail cannabis sales, operations, or related fields
Salary: $68,640
Type: Full-time
Benefits: Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis, Flexible PTO package, …

Vivenu

Let's fix ticketing together! New York City
Skills & Focus: ticketing, software, event, ticket-buying, digital, platform, API, operations, experience, analytics
About the Company: vivenu is a game-changing software company revolutionizing event ticketing worldwide.

Toku

Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time
Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time
Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time

Zip

Technical Integrations Associate New York City
Skills & Focus: integration, B2B, SaaS, procurement, iPaaS, Python, JavaScript, ERP, API, customer success
About the Company: Zip provides a purpose-built procurement platform aimed at simplifying the complexities of purchasing software and services for enterprises.
Experience: 2-4 years
Salary: $80,000-$110,000
Type: Full-time

Brightflag

Customer Success Manager New York City
Skills & Focus: Customer Success Manager, SaaS, legal operations, stakeholder relationships, data insights, Executive Business Reviews, product feedback, client success, hybrid working, AI tools
About the Company: Brightflag is one of the fastest-growing tech startups in the legal world, on a mission to transform legal operations with its patented AI-powered software.
Experience: 5+ years in a CSM role at a SaaS company
Salary: $100,000 - $120,000
Type: Hybrid
Benefits: 20 days PTO + 4 company ‘Reset’ days, comprehensive health insurance, life insurance, learning subsidy, home office set…

Openai

Customer Service Systems Engineer New York City
Skills & Focus: Customer Service, Systems Engineer, Apex, LWC, Flow, API development, Salesforce, Service Cloud, Automated processes, User experience
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Experience: 5+ years
Salary: $190K - $240K
Type: Full-time
Benefits: Medical, dental, and vision insurance; mental health and wellness support; 401(k) plan with 50% matching; generous time…

Peregrine Technologies

Deployment Strategist New York City
Skills & Focus: Deployment Strategist, Product Deployment, Customer Impact Delivery, Data Modeling, Data Analysis, SQL, Python, Enterprise Software, Customer Relationships, Communication Skills
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 2-5 years of experience working directly with customers and clients to deploy enterprise software products or conduct data analysis
Salary: $120,000 - $190,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Type: Full-time
Benefits: Information on the benefits offered is here.

Datadog

Senior TS Operations Engineer - Zendesk New York City
Skills & Focus: Zendesk Support, automation, system integrations, API-based integrations, support data analytics, system upgrades, enterprise SaaS, support stack, system governance, automation initiatives

Modern Treasury

Technical Support Specialist New York City
Skills & Focus: Technical Support, Customer Support, APIs, SQL, Incident Management, Reconciliation Operations, Project Management, Process Improvement, Data-driven, Customer Feedback
About the Company: Modern Treasury is the operating system for money movement. Our payment operations platform combines a suite of APIs and dashboards to help companies unlock ne…
Experience: 4+ years experience in customer facing roles at B2B SaaS companies

Salesforce

Consumption Lead, Data Cloud & Agentforce New York City
Skills & Focus: Data Cloud, Agentforce, CRM, AI, Customer Success, Data Architecture, Technical Expertise, Customer Engagement, Stakeholder Management, Consumption Plans
About the Company: Salesforce is a leading customer relationship management platform that provides tools for businesses to connect with customers, streamline processes, and impro…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, mentoring programs, clear path to promotion, volunteer opportunities.

Sony Music Entertainment Us

Manager, Solutions New York City
Skills & Focus: client experience, operations, digital release, metadata compliance, client onboarding, troubleshooting, CRM, problem solving, multitasking, music
About the Company: A leading full-service music distribution company operating in 48 markets worldwide, servicing top global independent artists and labels.
Experience: 1 year of Zendesk experience preferred
Salary: $65,000 - $70,000 USD
Type: Full-time
Benefits: Medical, dental, vision, life & disability coverage, 401K + employer matching, voluntary benefits, professional growth …

Celonis

Associate Value Engineer - Orbit Program New York City
Skills & Focus: Process Mining, Data Analytics, Celonis EMS, SQL, Vertica SQL, PQL, Customer Engagements, Business Value, Proof of Concept, Enterprise Software
About the Company: Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms.
Experience: Up to 3 years of full-time experience in data analytics
Salary: $90,000 – $94,000 USD
Type: Full-time
Benefits: Health insurance, dental, life insurance, 401k, paid time off, equity, and personal growth programs.

Venn

Senior Implementation Manager New York City
Skills & Focus: implementation, project management, enterprise, SaaS, stakeholders, cross-functional, solutions, budgeting, KPI, process improvement
About the Company: Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspec…
Experience: 5 - 10 years
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Unlimited vacation days, 401k plan with company match, stock options, medical/dental/vision insurance, short-term disab…

Curinos

Client Success Analyst New York City
Skills & Focus: Client Success, Data Analytics, Deposit Optimization, Client Support, Strategic Sessions, Pricing Strategy, Data-Driven Insights, Platform Training, Project Management, Client Engagement
About the Company: Curinos is a provider of strategic deposit management solutions, widely installed for clients to optimize deposits.

Gusto

Revenue Operations Specialist New York City
Skills & Focus: process improvement, sales, CRM, sales tech stack, automation, stakeholder management, business requirements, efficiency, change management, customer experience
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 5+ years in process improvement, operations or consulting; 2+ years with high-velocity sales organizations in operations, strategy, or project management at a SaaS company
Salary: $129,000 - $152,000 in Denver and most remote locations; $156,000 - $184,000 in San Francisco and New York

Peregrine Technologies

Deployment Strategist New York City
Skills & Focus: product deployment, customer impact, data modeling, data analysis, enterprise software, communication skills, SQL, Python, relationship building, operational impact
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 2-5 years
Salary: $120,000 - $190,000 Annually
Benefits: Benefits + Equity (if applicable) + Bonus (if applicable)

Arch

Client Implementation Specialist New York City
Skills & Focus: Account Onboarding, Data Collection, Quality Process, Client Communication, Project Management, Training, Wealth Management, Investment, CRM, Problem Solving
About the Company: Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience…
Experience: 2+ years of experience in project management or managing high net worth clients
Salary: $85K – $110K
Type: Full time
Benefits: Lunch is on Us, Strong Team, high impact work, team community and camaraderie

Doubleverify

Salesforce Operations Support Associate New York City
Skills & Focus: Salesforce, Administrator, internal support, user satisfaction, data quality, operational efficiencies, communication, knowledge base, process improvement, agile environment
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 2+ years of SFDC Administrator experience
Salary: $60,000-105,000
Benefits: Eligible for bonus/commission (as applicable), equity, and benefits.

Prizeout

Relationship Manager New York City
Skills & Focus: Relationship Manager, onboarding, implementing, partners, upselling, training, product adoption, marketing strategies, satisfaction, retention
About the Company: Prizeout is a leading New York city based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners th…
Type: Full-time

Flex

Salesforce Administrator New York City
Skills & Focus: Salesforce, Administrator, Automation, Integration, Workflows, Data Integrity, Revenue Teams, System Troubleshooting, Configuration, DevOps
About the Company: Flex is a growth-stage, NYC headquartered FinTech company creating innovative rent payment solutions.
Experience: 3+ years as a Salesforce Administrator in a revenue-focused environment
Salary: $100,000 - $115,000
Type: Full-time
Benefits: Competitive pay, 100% company-paid medical, dental, and vision, 401(k) + company equity, Unlimited paid time off, Paren…

Doubleverify

Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.
Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.
Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.

Salesforce

Demo Strategist New York City
Skills & Focus: Demo Strategy, AI, Customer Engagement, Automation, Sales Cycle, Personalization, Cross-Functional Collaboration, Technical Feasibility, Performance Optimization, Data-Driven Decision Making
About the Company: Salesforce is a leading customer relationship management (CRM) platform providing software solutions to help businesses manage their customer interactions and …
Experience: 8+ years of experience in solution engineering, technical pre-sales, or related fields.
Salary: $172,000 - $276,100 (New York), $157,600 - $253,000 (Illinois)
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package including employee resource groups, inclusive benefits, and a commit…

Duolingo

Localization Project Manager New York City
Skills & Focus: localization, project management, collaboration, automation, data visualization, communication skills, edtech, consumer tech, cross-functional, process improvement
About the Company: Duolingo is the world's most popular learning app, offering education in various subjects, including English proficiency testing.
Experience: 5+ years in localization in a fast-paced, high-growth environment
Salary: $140,300 - $237,600 USD
Benefits: Equity compensation and world-class benefits

Packagex

CRM & Revenue Operations Specialist New York City
Skills & Focus: CRM administration, HubSpot, sales enablement, revenue operations, data integrity, automation, cross-functional teams, reporting dashboards, sales performance, pipeline management
About the Company: PackageX automates data entry and manual logistics processes for receiving, inventory, and fulfilment in buildings, warehouses, and stores. It uses advanced AI…
Experience: 4+ years in CRM administration (HubSpot, Salesforce, or equivalent)
Salary: 85,000 – 115,000 USD base per year + commission
Type: Full-time
Benefits: Comprehensive medical, dental and vision coverage; 401(k) plan participation; Monthly lifestyle allowance; Reimbursemen…

New York City Department Of Youth And Community Development

Community Coordinator New York City
Skills & Focus: operations liaison, process improvements, provider management, industry trends, data analysis, Excel, data visualization, compliance, design assignments, digital content
About the Company: The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effe…
Type: Full-time
Community Coordinator New York City
Skills & Focus: operations liaison, process improvements, provider management, industry trends, data analysis, Excel, data visualization, compliance, design assignments, digital content
About the Company: The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effe…
Type: Full-time
Community Coordinator New York City
Skills & Focus: operations liaison, process improvements, provider management, industry trends, data analysis, Excel, data visualization, compliance, design assignments, digital content
About the Company: The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effe…
Type: Full-time

Clear

Senior Manager, Member Success Operations New York City
Skills & Focus: member retention, revenue growth, AI-human workflows, data analysis, automation platforms, Key Performance Indicators, churn reduction, cross-functional collaboration, service enhancement, technology integration
About the Company: CLEAR’s identity platform is transforming the way people live, work, and travel, creating frictionless experiences for members.
Salary: $120,000-150,000
Type: Full-time
Benefits: comprehensive healthcare plans, family-building benefits, flexible time off, annual wellness stipend, free OneMedical m…

Energy Impact Partners (Eip)

Associate, Strategic Partnerships New York City
Skills & Focus: project management, account management, system development, KPI, relationship management, enterprise software, CRM, internal systems, energy, sustainability
About the Company: EIP is a global investment platform leading the transition to a sustainable energy future. It brings together entrepreneurs and energy companies to advance cle…
Experience: 1-4 years in high-performance environments such as startups, consulting, finance, or similar
Salary: $100,000 plus performance-based bonus
Type: Full-time
Benefits: Medical insurance, PTO days, parental and sick leave benefits, 401k retirement benefits, and more

Heron Data

Deployment Specialist New York City
Skills & Focus: deployment, customer onboarding, technical issues, platform improvements, process optimization, customer support, configurations, testing, validation, problem-solving
About the Company: Heron Data is a Series A stage company based in New York and London that uses AI and large language models to automate document-heavy workflows in financial se…
Experience: 1+ years
Salary: $115K - $190K / 0.01% - 0.10%
Type: Full-time
Benefits: Competitive benefits package: health, dental, vision with partial coverage for dependents; 401K; uncapped PTO; parental…

Middesk

Entity Operations Fulfillment Analyst New York City
Skills & Focus: state registrations, customer relationships, operational burden, tax registrations, data accuracy, process optimization, cross-functional teams, dynamic environment, problem-solving, collaboration
About the Company: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes w…
Type: Full-time

Bank Of America

CashPro Specialist New York City
Skills & Focus: digital experience, relationship deepening, client satisfaction, treasury revenue, integration technology, client management, advisory, process improvement, client engagements, API
Salary: $105,000.00 - $121,000.00
Type: Full-time

Onetrust

Senior Salesforce Administrator New York City
Skills & Focus: Salesforce, Data Governance, Process Automation, Configuration, User Acceptance Testing, Data Integrity, Integration, Team Collaboration, Troubleshooting, Data Security
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 5+ Years experience in a Salesforce Advanced Admin role
Salary: $104,325 - $156,487.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Perplexity Ai

User Operations Generalist New York City
Skills & Focus: customer support, user inquiries, platform assistance, user feedback, documentation, onboarding, educational content, CRM systems, search technologies, data analysis
Experience: 3+ years of experience in customer support, user operations, or a similar customer-facing role
Salary: $80,000 - $105,000 USD
Benefits: Comprehensive health, dental, and vision insurance; 401(k) plan; equity options

Medecins Sans Frontieres (Doctors Without Borders)

Assistant, Gift Processing New York City
Skills & Focus: gift processing, data entry, donor management, fundraising, CRM, data management, administration, customer relationship, data analysis, brand positioning
About the Company: Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. …
Experience: Two years of administrative work in an office environment.
Type: Full-time

Braze

Email Deliverability Principal II New York City
Skills & Focus: Email Deliverability, customer management, best practices, spam traps, ISPs, email metrics, sending reputation, strategic deliverability planning, consulting, customer education
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on data…
Experience: 8-10 years
Salary: $129,000 - $143,300/year with an OTE of $144,900 - $161,000/year
Type: Full-time
Benefits: Competitive compensation, retirement plans, flexible paid time off, comprehensive medical/dental/vision plans, professi…

New York City Department Of City Planning

ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time
ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time
ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time

Samba Tv

Salesforce Administrator New York City
Skills & Focus: Salesforce, Administrator, Sales Cloud, system customizations, troubleshooting, data accuracy, platform adoption, user satisfaction, integrations, automation
About the Company: Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the vie…
Experience: Experience as primary Salesforce Administrator
Salary: $120,000 - $140,000 a year
Type: On-site
Benefits: health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid …

Memfault

Enterprise Customer Success Manager New York City
Skills & Focus: customer success, enterprise, hardware, IoT, monitor, debug, update, cross department, business outcomes, value
About the Company: Memfault is the first observability platform purpose-built for hardware and IoT devices. Our platform empowers embedded engineering teams to monitor, debug, an…

Nyc Public Engagement Unit

Outreach Data Specialist New York City
Skills & Focus: community engagement, data analysis, outreach, Voter Activation Network, Salesforce, Hustle, Mobilize, dashboards, reporting, tenant support
About the Company: The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. We work on the City’s most impac…
Experience: Early-career

Eliseai

Product Operations Specialist New York City
Skills & Focus: product management, SQL, BI tools, product launches, growth, operational efficiency, feedback loop, customer, market needs, scaling
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Salary: $120,000 - $150,000
Benefits: Equity in the company in the form of stock options, Medical, Dental and Vision premiums covered at 100%, Fully paid par…

Hack The Box

Sales Operations Analyst New York City
Skills & Focus: sales operations, commission processing, data-driven decision-making, CRM efficiency, KPI tracking, optimize sales processes, reporting, data integrity, HubSpot, revenue performance
About the Company: Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individual…
Experience: At least 2 years of experience in sales operations, finance, sales, or a similar role
Type: Full-time
Benefits: Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box), 401K w/ employer match, Employer-paid Life …

Kale

Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.

Excel Sports Management

CRM Manager New York City
Skills & Focus: CRM Manager, Salesforce, data analysis, pipeline management, user training, application configuration, project management, campaign lead lists, dashboard design, business process documentation
About the Company: Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties. Our success is rooted in ou…
Experience: Minimum four (4) years of experience in Salesforce and related fields.
Salary: $85,000 - $95,000 per year
Type: Full-Time
Benefits: Eligible for benefits and discretionary bonus.

Droit

Client Success Specialist New York City
Skills & Focus: client relationships, technical account management, product integration, cloud architecture, project management, data-driven decision-making, financial regulation, scripting languages, Data Mapping, ETL
About the Company: At Droit, we build mission-critical, breakthrough products to advance global regulatory compliance and real-time controls. We are pioneers in computational law…
Experience: 5 - 8 years in a technical client success, technical account management or client integration/implementation role
Salary: $140,000 - $175,000
Benefits: Competitive compensation, including retirement benefits, and equity in a scaling FinTech firm; holistic benefits for yo…

Melio

Network Optimization Coordinator New York City
Skills & Focus: data entry, customer support, operations, administrative role, Salesforce, vendor data, support tickets, cross-functional collaboration, process documentation, B2B payment tools
About the Company: Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft.
Experience: 0–2 years of professional experience in data entry, customer support, operations, or an administrative role
Salary: $45,000 - 55,000
Type: Hybrid
Benefits: Generous medical, dental, and vision plans with up to 100% employer-paid coverage, 401K matching, stock options, wellne…

Vimeo

Implementation Manager New York City
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Regard

Provider Success Manager New York City
Skills & Focus: Provider Success Manager, healthcare, education strategy, client, training, user feedback, User Acceptance Testing, project management, relationship building, team collaboration
About the Company: Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Experience: 4+ years of experience in healthcare, software application end user education, or related field
Salary: $100,000 - $130,000
Type: Full-time
Benefits: Eligible for equity, 99% employer paid health benefits (Medical, Dental, and Vision), One Medical subscription, 18 PTO …

Braze

Email Deliverability Consultant New York City
Skills & Focus: deliverability, customer management, email metrics, troubleshooting, strategic planning, best practices, consulting, IP warming, blocklists, customer experience
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…

Adyen

Implementation Engineer New York City
Skills & Focus: Implementation, APIs, technical consultation, integrations, project management, customer experience, payment solutions, collaboration, technical integrity, merchant integrations
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: 5+ years experience integrating and/or providing technical consultation when integrating with Web APIs
Salary: $105,000-$185,000
Type: Full-time

Informa Techtarget

Sales Operations Specialist – Digital Media New York City
Skills & Focus: Sales Operations, Digital Media, Order Management, Contract Management, Data Accuracy, Audit, Billing, Invoicing, Inventory Tracking, Quality Control
Salary: $50,000 — $60,000

Openai

Customer Service Systems Engineer New York City
Skills & Focus: Customer Service, Systems Engineer, Apex, LWC, Flow, API development, Salesforce, Service Cloud, Automation, User Experience
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Experience: 5+ years of experience in Service Cloud development with a focus on Apex, LWCs, and system integrations.
Salary: $190K – $240K
Type: Full time
Benefits: Medical, dental, and vision insurance, mental health and wellness support, 401(k) plan, generous time off, paid parenta…

Sigma Computing

Technical Support Manager New York City
Skills & Focus: Technical Support, Customer Experience, Data Platforms, SQL, Business Intelligence, Process Improvements, Team Management, Cloud Analytics, SaaS, Collaboration Tools
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 5+ years of industry experience supporting data platforms in an enterprise environment and 2+ years in a people management role.
Salary: $130k - $160k
Type: Full-time
Benefits: Equity, generous health benefits, flexible time off policy, paid bonding time for all new parents, Traditional and Roth…

Logrocket

Growth Engineer New York City
Skills & Focus: Growth Engineer, data visualization, automation, integrations, sales operations, marketing operations, user experience, software craftsmanship, inefficiencies, customer experience
About the Company: LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understand…
Type: Full-time

Investorflow

Client Success Manager New York City
Skills & Focus: Client Success, Client Engagement, Account Management, Salesforce, Client Relationships, Troubleshooting, Training Sessions, Client Satisfaction, Proactive Support, Analytics
About the Company: InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find…
Experience: 3+ years of experience in client success, account management, or client support roles.
Salary: $110,000 - $125,000 a year
Type: Full Time

Bridge

Business Operations: Customers New York City
Skills & Focus: SQL, APIs, customer support, troubleshooting, problem-solving, stakeholder management, project management, process optimization, workflow optimization, metrics
About the Company: Bridge is a rapidly growing startup focused on providing Slack-based support to developers integrating their APIs.
Experience: 4+ years of experience in a customer-facing product support role
Type: Full time