Last updated: 2025-05-22

91 Business Operations Management jobs in New York City.

Hiring now: It Analytics Coordinator @ Foundation, Lead Customer Engagement @ Freshworks, Sr Salesforce Admin @ Collectors, Jr Salesforce Admin @ Net2Phone, Relativity Admin @ Contact Go, Sales Ops Analyst @ Azenta Lif, Pim Systems Admin @ Minicircui, Mgr Customer Support @ Pitchbook , Engagement Mgr @ Gong, Client Solutions Exec @ Setpoint.Explore more at at kaamvaam.com

🔥 Skills

project management (29) Salesforce (20) data analysis (12) data management (10) SaaS (10) CRM (9) Service Cloud (8) SQL (8) stakeholder management (8) automation (7)

📍 Locations

New York City (83) Newark (3) Jersey City (2) Edison (1) South Plainfield (1) Brooklyn (1)
🔍 Go to full job search

Foundation Risk Partners

IT Analytics Coordinator Edison
Skills & Focus: client engagement, data management, benefits technology, Employee Navigator, project management, data accuracy, enrollment support, problem-solving, relationship building, quality assurance
About the Company: One of the fastest growing insurance brokerage and consulting firms in the US.
Benefits: Comprehensive range of health-related benefit options including medical, vision, and dental. 401(k) with company match,…

Freshworks

Lead - Customer Engagement Jersey City
Skills & Focus: Customer Engagement, project management, implementation, deployment, cross-functional teams, scope management, communication, risk management, client coordination, software deployment

Collectors

Senior Salesforce Administrator Jersey City
Skills & Focus: Salesforce, Service Cloud, Omni-Channel Routing, AI-powered chatbots, Help Center, Salesforce Einstein AI, Customer Experience, Process Automation, Cross-functional Collaboration, DevOps
About the Company: Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide, grading, authenticating, vaulting, and …
Experience: 5+ years as a Salesforce Administrator or similar role
Salary: $122,087 - $161,460
Benefits: Health Insurance, 401(K) Matching, Flexible Hours, Holiday Pay, Employee Discounts, Generous Vacation and Paid Holidays…

Net2phone

Junior Salesforce Administrator Newark
Skills & Focus: Salesforce, administration, process flows, automation, tasks, emails, custom reports, dashboards, CRM, configuration
About the Company: Net2phone, a rapidly growing division of IDT.
Junior Salesforce Administrator Newark
Skills & Focus: Salesforce, process flows, automating tasks, emails, custom reports, dashboards, system administrator, configuration, support, CRM platform
About the Company: a rapidly growing division of IDT

Contact Government Services, Llc

Relativity Administrator Newark
Skills & Focus: Relativity Administrator, eDiscovery, client solutions, customer service, technical support, litigation, workflow, data management, SQL, communication
About the Company: CGS is committed to simplifying and enhancing government bureaucracy through the optimization of human, technical, and financial resources, delivering customiz…
Experience: Minimum of 7 years of litigation, eDiscovery, or technical support experience
Salary: $91,349.44 - $123,974.24 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Azenta Life Sciences

Sales Operations Analyst South Plainfield
Skills & Focus: Sales Operations, Sales Support, Client Communication, Sales Enablement, Salesforce, Biosample Management, Commercial Success, Data Analysis, Collaboration, Process Improvements
About the Company: Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We provide automa…
Experience: A minimum of 3 years' experience required in a similar role such as Sales Support, Bid Coordinator, Project Manager, Sales Operations.
Type: Full-time

Mini-Circuits

PIM Systems Administrator Brooklyn
Skills & Focus: PIM System Management, Data Integration, System Configuration, User Support, Data Quality, Governance Policies, Reporting & Analytics, Data Management, Product Information Management, SAAS performance
About the Company: Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave appli…
Experience: 5-7+ years’ experience in PIM Systems Administration, IT role managing PIM Implementation, or similar role.
Salary: $115,000 - $135,000 per year
Type: Full-time

Pitchbook Data

Manager, Customer Support New York City
Skills & Focus: Customer Support, Mentoring, Coaching, Onboarding, Performance Auditing, Workflow Optimization, Salesforce, Team Management, Process Improvement, Client Engagement
About the Company: PitchBook is a financial data and software company that provides information about public and private equity markets, with a focus on venture capital and priva…
Experience: 3+ years of customer support or operations experience and 1+ years leading a team
Salary: $110,000
Type: Full-time
Benefits: Comprehensive health benefits, paid sabbatical, educational stipend, employee assistance program, generous vacation day…

Gong

Engagement Manager New York City
Skills & Focus: Project Management, Consulting, Customer Engagement, Implementation, Change Management, Agile, SaaS, CRM, Stakeholder Management, Communication
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience; 5+ years of professional consulting experience
Salary: $106,000 - $157,000 USD
Benefits: Medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) program, Education stipend, Flexible …

Setpoint

Client Solutions Executive New York City
Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Tabs

Implementation Manager New York City
Skills & Focus: implementation, onboarding, project management, customer success, cross-functional collaboration, ERP integrations, finance, billing processes, technical support, stakeholder management
About the Company: Tabs is an AI-powered revenue automation platform for B2B businesses. Using the power of AI, Tabs is able to understand and extract elements from even the most…
Experience: 4-6+ years
Salary: $120K – $165K
Type: Full time
Benefits: Competitive compensation and equity, 100% coverage for healthcare (Medical, Dental and Vision), Daily meal and coffee s…

Budgie Health

Product Operations Specialist New York City
Skills & Focus: product operations, business operations, data ingestion, onboarding, process optimization, project management, cross-functional collaboration, medical benefits, stakeholder engagement, SQL queries
About the Company: Budgie Health is here to make healthcare benefits less confusing. We believe that by translating complex healthcare data into simple financial experiences, we …
Experience: 2–5 years of experience in product operations, business operations, or a similar cross-functional role
Salary: $130K – $160K
Type: Full-time
Benefits: Equity (stock options), Flexible PTO, Medical, Dental, and Vision insurance, 401(k) matching

Axion Ray

Deployment Lead New York City
Skills & Focus: deployment, AI platform, customer interactions, technical requirements, integrating systems, training, product improvements, customer feedback, data analysis, collaboration
About the Company: Axion Ray’s mission is to drive innovation by improving the quality and safety of engineered products with new technologies by creating the world’s best proact…
Experience: 2+ years as an associate, consultant, or business analyst at a top-tier consulting firm
Salary: $110K – $175K
Type: Full time
Benefits: Competitive compensation, meaningful equity, and benefits package, career development and leadership opportunities.

Assembled

Implementation Manager New York City
Skills & Focus: Implementation management, SaaS, SQL, APIs, Customer relationships, Technical implementation, Product expertise, Efficiency, Cross-functional, Grit
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 4+ years of experience in a customer-facing role supporting a technical product or service.
Salary: $140K – $180K
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Intuit

Staff Program Manager New York City
Skills & Focus: Program Management, Software Engineering, Data, Customer Success, Corporate Strategy, Development, Operations, Marketing, Tax, Human Resources
About the Company: Intuit is a financial software company that helps consumers and small businesses manage their finances through various software solutions and services.
Type: Full-time

Findigs

Implementation Project Manager New York City
Skills & Focus: Implementation, Project Manager, Customer Operations, Software Environments, Onboarding Process, Project Management Expertise, Relationship Management, Customer Growth, Enterprise-level, Digital Rental Application
About the Company: Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, s…

Tech Holding

Salesforce Business Analyst New York City
Skills & Focus: Salesforce, Business Analyst, UAT, User Stories, Agile, Service Cloud, Sales Cloud, Experience Cloud, Documentation, Data Migration
About the Company: Tech Holding is a full-service consulting firm founded on the premise of delivering predictable outcomes and high-quality solutions to clients. Their team memb…
Experience: 4+ years as a Business Analyst, 2 years focused on Salesforce
Salary: $70-$85/hr
Type: Contract
Benefits: Professional Development Opportunities

Sigma Computing

Onboarding Engineer New York City
Skills & Focus: customer onboarding, business intelligence, data analytics, cloud data warehouse, SQL proficiency, best practices, data modeling, performance optimization, customer relationship, SaaS
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 7+ years in data warehousing / data analytics / business intelligence
Salary: $125,000 - $150,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Kyivstar.Tech

Microsoft Power Platform Developer New York City
Skills & Focus: Microsoft Power Platform, automation flows, internal chatbot, configuration, support, technical solutions, hybrid IT company, India.City, innovation, entrepreneurial culture
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company and part of the Kyivstar group, one of the largest telecommunications operators in Ukraine. Our mission is to ch…

Shopmy

Associate, Client Strategy New York City
Skills & Focus: client strategy, account management, project management, retention, communication, organization, collaboration, Google Suites, Salesforce, creator economy
About the Company: ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. We empower the world’s leading brands to build dynamic, high-impac…
Experience: 1-3 years in account management, project management or other client facing roles
Salary: $60,000 - $80,000 USD
Type: Full-time
Benefits: Medical & Dental Coverage at 70%, Equity in ShopMy, Flexible PTO, 14 weeks of parental leave, Reimbursements up to $200…

Valon

Implementation Manager New York City
Skills & Focus: implementation, project management, Python, SQL, automations, client success, technical problem-solving, enterprise workflows, collaboration, AI-driven tools
About the Company: Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a w…
Experience: 3+ years in implementation, deployment strategy, consulting, or technical account management.
Salary: $119,000 - $161,000 USD
Type: Full-time
Benefits: Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan; comprehensive medica…

Diligent Corporation

Salesforce Solutions Architect New York City
Skills & Focus: Salesforce, Apex, trigger, Visualforce, Lightning, SOQL, integration, data migrations, architecture, clouds
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Empowering more than 1 millio…
Experience: 3+ years' experience with Apex, Trigger, Visual Force and Force.com
Salary: $185,000 - $210,000 USD
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off …

Nabis

Retail Account Manager New York City
Skills & Focus: Retail Account Management, Customer Experience, Revenue Growth, Data Analytics, Stakeholder Collaboration, Project Management, Retail Success Flow, Engagement Metrics, Marketplace Functionality, Feature Requests
About the Company: Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers acro…
Experience: Background in retail cannabis sales, operations, or related fields
Salary: $68,640
Type: Full-time
Benefits: Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis, Flexible PTO package, …

Vivenu

Let's fix ticketing together! New York City
Skills & Focus: ticketing, software, event, ticket-buying, digital, platform, API, operations, experience, analytics
About the Company: vivenu is a game-changing software company revolutionizing event ticketing worldwide.

Toku

Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time
Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time
Revenue Operations Specialist New York City
Skills & Focus: Revenue Operations, Marketing Operations, CRM Systems, Data Analysis, Lead Management, Process Optimization, Automation Platforms, HubSpot, Sales Nav, Cross-Functional Collaboration
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: 4+ years in Revenue Operations, Marketing/Sales Ops or a similar role
Type: Full-time

Zip

Technical Integrations Associate New York City
Skills & Focus: integration, B2B, SaaS, procurement, iPaaS, Python, JavaScript, ERP, API, customer success
About the Company: Zip provides a purpose-built procurement platform aimed at simplifying the complexities of purchasing software and services for enterprises.
Experience: 2-4 years
Salary: $80,000-$110,000
Type: Full-time

Openai

Customer Service Systems Engineer New York City
Skills & Focus: Customer Service, Systems Engineer, Apex, LWC, Flow, API development, Salesforce, Service Cloud, Automated processes, User experience
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Experience: 5+ years
Salary: $190K - $240K
Type: Full-time
Benefits: Medical, dental, and vision insurance; mental health and wellness support; 401(k) plan with 50% matching; generous time…

Peregrine Technologies

Deployment Strategist New York City
Skills & Focus: Deployment Strategist, Product Deployment, Customer Impact Delivery, Data Modeling, Data Analysis, SQL, Python, Enterprise Software, Customer Relationships, Communication Skills
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 2-5 years of experience working directly with customers and clients to deploy enterprise software products or conduct data analysis
Salary: $120,000 - $190,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Type: Full-time
Benefits: Information on the benefits offered is here.

Datadog

Senior TS Operations Engineer - Zendesk New York City
Skills & Focus: Zendesk Support, automation, system integrations, API-based integrations, support data analytics, system upgrades, enterprise SaaS, support stack, system governance, automation initiatives

Salesforce

Consumption Lead, Data Cloud & Agentforce New York City
Skills & Focus: Data Cloud, Agentforce, CRM, AI, Customer Success, Data Architecture, Technical Expertise, Customer Engagement, Stakeholder Management, Consumption Plans
About the Company: Salesforce is a leading customer relationship management platform that provides tools for businesses to connect with customers, streamline processes, and impro…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, mentoring programs, clear path to promotion, volunteer opportunities.

Sony Music Entertainment Us

Manager, Solutions New York City
Skills & Focus: client experience, operations, digital release, metadata compliance, client onboarding, troubleshooting, CRM, problem solving, multitasking, music
About the Company: A leading full-service music distribution company operating in 48 markets worldwide, servicing top global independent artists and labels.
Experience: 1 year of Zendesk experience preferred
Salary: $65,000 - $70,000 USD
Type: Full-time
Benefits: Medical, dental, vision, life & disability coverage, 401K + employer matching, voluntary benefits, professional growth …

Venn

Senior Implementation Manager New York City
Skills & Focus: implementation, project management, enterprise, SaaS, stakeholders, cross-functional, solutions, budgeting, KPI, process improvement
About the Company: Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspec…
Experience: 5 - 10 years
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Unlimited vacation days, 401k plan with company match, stock options, medical/dental/vision insurance, short-term disab…

Curinos

Client Success Analyst New York City
Skills & Focus: Client Success, Data Analytics, Deposit Optimization, Client Support, Strategic Sessions, Pricing Strategy, Data-Driven Insights, Platform Training, Project Management, Client Engagement
About the Company: Curinos is a provider of strategic deposit management solutions, widely installed for clients to optimize deposits.

Maybern

Implementation Specialist New York City
Skills & Focus: implementation, fintech, SaaS, project management, private fund, client relations, software, team collaboration, communication skills, attention to detail
About the Company: Maybern is transforming the way private fund managers effectively manage their funds through cutting edge technology.
Experience: Minimum of one year of experience implementing SaaS software
Salary: $85,000 - $112,000
Type: Full-time
Benefits: Competitive salary + equity package, comprehensive healthcare benefits, paid parental leave, unlimited PTO/sick leave, …

The Farmer’S Dog

Lifecycle & CRM Manager New York City
Skills & Focus: Customer Experience, Retention, Lifecycle Strategy, CRM, Data Analysis, Email Campaigns, Customer Insights, Automation, Personalization, Collaboration
About the Company: The Farmer’s Dog is the fastest growing pet health service company in the US, focused on changing the landscape of pet health by providing honest, smart, and s…
Experience: 8 years of experience in CRM/Customer Lifecycle
Type: Full-time

Gusto

Revenue Operations Specialist New York City
Skills & Focus: process improvement, sales, CRM, sales tech stack, automation, stakeholder management, business requirements, efficiency, change management, customer experience
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 5+ years in process improvement, operations or consulting; 2+ years with high-velocity sales organizations in operations, strategy, or project management at a SaaS company
Salary: $129,000 - $152,000 in Denver and most remote locations; $156,000 - $184,000 in San Francisco and New York

Peregrine Technologies

Deployment Strategist New York City
Skills & Focus: product deployment, customer impact, data modeling, data analysis, enterprise software, communication skills, SQL, Python, relationship building, operational impact
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 2-5 years
Salary: $120,000 - $190,000 Annually
Benefits: Benefits + Equity (if applicable) + Bonus (if applicable)

Arch

Client Implementation Specialist New York City
Skills & Focus: Account Onboarding, Data Collection, Quality Process, Client Communication, Project Management, Training, Wealth Management, Investment, CRM, Problem Solving
About the Company: Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience…
Experience: 2+ years of experience in project management or managing high net worth clients
Salary: $85K – $110K
Type: Full time
Benefits: Lunch is on Us, Strong Team, high impact work, team community and camaraderie

Overjet

Senior Revenue Operations Systems Manager New York City
Skills & Focus: Salesforce, Revenue Systems, CPQ, Hubspot, Celigo, Gong, project management, process mapping, UAT, workflow improvements
About the Company: Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’r…
Experience: 7+ years of experience in Revenue Systems; 5+ years of experience in a VC-backed SaaS startup environment
Type: Full-time
Benefits: Competitive Compensation and Equity, 401k plans with a matching program, Medical, Dental and Vision coverage, Life and …

Tlnt & Spin Hire

Email Marketing Manager New York City
Skills & Focus: email marketing, CRM, e-commerce, client relationships, campaign management, Klaviyo, customer segmentation, database management, data analysis, team mentorship
Experience: 2-5 years of email marketing experience in the e-commerce industry
Salary: 80k - 95k / Year + Benefits
Type: Full-time

Prizeout

Relationship Manager New York City
Skills & Focus: Relationship Manager, onboarding, implementing, partners, upselling, training, product adoption, marketing strategies, satisfaction, retention
About the Company: Prizeout is a leading New York city based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners th…
Type: Full-time

Flex

Salesforce Administrator New York City
Skills & Focus: Salesforce, Administrator, Automation, Integration, Workflows, Data Integrity, Revenue Teams, System Troubleshooting, Configuration, DevOps
About the Company: Flex is a growth-stage, NYC headquartered FinTech company creating innovative rent payment solutions.
Experience: 3+ years as a Salesforce Administrator in a revenue-focused environment
Salary: $100,000 - $115,000
Type: Full-time
Benefits: Competitive pay, 100% company-paid medical, dental, and vision, 401(k) + company equity, Unlimited paid time off, Paren…

Doubleverify

Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.
Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.
Salesforce Support Team Administrator New York City
Skills & Focus: Salesforce, administration, data management, SDLC, user training, Sales Cloud, Service Cloud, Experience Cloud, ETL applications, communication skills
About the Company: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and …
Experience: 3+ years of SFDC Administrator experience, preferably in online media
Salary: $72,000-156,000
Benefits: This role will also be eligible for bonus/commission (as applicable), equity, and benefits.

Salesforce

Demo Strategist New York City
Skills & Focus: Demo Strategy, AI, Customer Engagement, Automation, Sales Cycle, Personalization, Cross-Functional Collaboration, Technical Feasibility, Performance Optimization, Data-Driven Decision Making
About the Company: Salesforce is a leading customer relationship management (CRM) platform providing software solutions to help businesses manage their customer interactions and …
Experience: 8+ years of experience in solution engineering, technical pre-sales, or related fields.
Salary: $172,000 - $276,100 (New York), $157,600 - $253,000 (Illinois)
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package including employee resource groups, inclusive benefits, and a commit…

Packagex

CRM & Revenue Operations Specialist New York City
Skills & Focus: CRM administration, HubSpot, sales enablement, revenue operations, data integrity, automation, cross-functional teams, reporting dashboards, sales performance, pipeline management
About the Company: PackageX automates data entry and manual logistics processes for receiving, inventory, and fulfilment in buildings, warehouses, and stores. It uses advanced AI…
Experience: 4+ years in CRM administration (HubSpot, Salesforce, or equivalent)
Salary: 85,000 – 115,000 USD base per year + commission
Type: Full-time
Benefits: Comprehensive medical, dental and vision coverage; 401(k) plan participation; Monthly lifestyle allowance; Reimbursemen…

Energy Impact Partners (Eip)

Associate, Strategic Partnerships New York City
Skills & Focus: project management, account management, system development, KPI, relationship management, enterprise software, CRM, internal systems, energy, sustainability
About the Company: EIP is a global investment platform leading the transition to a sustainable energy future. It brings together entrepreneurs and energy companies to advance cle…
Experience: 1-4 years in high-performance environments such as startups, consulting, finance, or similar
Salary: $100,000 plus performance-based bonus
Type: Full-time
Benefits: Medical insurance, PTO days, parental and sick leave benefits, 401k retirement benefits, and more

Heron Data

Deployment Specialist New York City
Skills & Focus: deployment, customer onboarding, technical issues, platform improvements, process optimization, customer support, configurations, testing, validation, problem-solving
About the Company: Heron Data is a Series A stage company based in New York and London that uses AI and large language models to automate document-heavy workflows in financial se…
Experience: 1+ years
Salary: $115K - $190K / 0.01% - 0.10%
Type: Full-time
Benefits: Competitive benefits package: health, dental, vision with partial coverage for dependents; 401K; uncapped PTO; parental…

Middesk

Entity Operations Fulfillment Analyst New York City
Skills & Focus: state registrations, customer relationships, operational burden, tax registrations, data accuracy, process optimization, cross-functional teams, dynamic environment, problem-solving, collaboration
About the Company: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes w…
Type: Full-time

Mparticle By Rokt

Customer Success Manager New York City
Skills & Focus: Customer Success, Client Relationships, AI Insights, SaaS Platforms, Account Management, Growth Strategies, Data-Driven, Cross-Sell, Upsell, Client Satisfaction
About the Company: mParticle by Rokt is a customer data platform that helps brands turn data into insights and actions, serving hundreds of global companies with AI and ML-powere…
Experience: 2-4 years in customer success, account management, or client-facing roles for SaaS platforms
Salary: $150,000 - $165,000 total compensation (fixed salary of $105,000 - $110,000 plus commissions and equity)
Type: Full-time
Benefits: Equity, training programs, health insurance, retirement plans, flexible working, and more.

Miq Digital

Sales Strategist New York City
Skills & Focus: programmatic advertising, media planning, project management, stakeholders, communication, advertising industry, digital programmatic ecosystem, Microsoft Office Suite, internal processes, innovation
Experience: Minimum 2 years of advertising technology and/or media planning experience
Salary: $70,000-$85,000
Benefits: Hybrid work environment, competitive healthcare benefits, generous annual PTO, paid parental leave, bonus and performan…

Perplexity Ai

User Operations Generalist New York City
Skills & Focus: customer support, user inquiries, platform assistance, user feedback, documentation, onboarding, educational content, CRM systems, search technologies, data analysis
Experience: 3+ years of experience in customer support, user operations, or a similar customer-facing role
Salary: $80,000 - $105,000 USD
Benefits: Comprehensive health, dental, and vision insurance; 401(k) plan; equity options

Sigma Computing

Scale Customer Success Manager New York City
Skills & Focus: customer success, SaaS, data analysis, analytics tools, customer health, project management, user engagement, customer communications, onboarding, training
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 5+ years of customer success experience in SaaS, preferably managing high-volume customer portfolios
Salary: $100,000 - $118,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Smartly

Global Client Operations Director New York City
Skills & Focus: operations, client, onboarding, project management, automation, adtech, mar-tech, digital marketing, process improvement, stakeholders
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: 8-15 years of experience in media/ ad tech / operation roles with minimum 5 years in a fast paced agency environment ideally in global/regional capacity
Salary: $180,000 - $200,000
Type: Hybrid
Benefits: Five weeks paid time off, 11 company paid holidays, unlimited sick days, generous healthcare packages & mental health b…

Veeva Systems

Senior Product Manager, Vault CRM New York City
Skills & Focus: Product Manager, CRM solution, Product roadmaps, Product specifications, Account Management, Interaction Planning, Interaction Recording, Order Management, Cycle Plans, Life sciences industry
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Type: Full-time
Benefits: Work Anywhere policy to support flexibility

Braze

Email Deliverability Principal II New York City
Skills & Focus: Email Deliverability, customer management, best practices, spam traps, ISPs, email metrics, sending reputation, strategic deliverability planning, consulting, customer education
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on data…
Experience: 8-10 years
Salary: $129,000 - $143,300/year with an OTE of $144,900 - $161,000/year
Type: Full-time
Benefits: Competitive compensation, retirement plans, flexible paid time off, comprehensive medical/dental/vision plans, professi…

New York City Department Of City Planning

ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time
ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time
ZAP Product Owner New York City
Skills & Focus: ZAP Product Suite, Microsoft Dynamics CRM, land use review, data management, customer service, system maintenance, performance measurements, project management, enhancements, data quality
About the Company: The New York City Department of City Planning is responsible for the strategic growth and development of the City through community collaboration, land use pol…
Experience: Database management, project management, customer service
Type: Full-time

Samba Tv

Salesforce Administrator New York City
Skills & Focus: Salesforce, Administrator, Sales Cloud, system customizations, troubleshooting, data accuracy, platform adoption, user satisfaction, integrations, automation
About the Company: Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the vie…
Experience: Experience as primary Salesforce Administrator
Salary: $120,000 - $140,000 a year
Type: On-site
Benefits: health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid …

Salesforce

Director, Consumption Data Cloud & Agentforce New York City
Skills & Focus: customer success, Data Cloud, account growth, use cases, stakeholder management, technical POCs, deployment, expansion, customer engagement, strategic planning
About the Company: A global leader in customer relationship management (CRM) solutions, providing cloud-based software and services.
Experience: Experience managing people and leading enterprise customer engagements; technical and business strategy acumen
Salary: $210,070 - $280,980 (varies by location)
Type: Full-time

Hebbia

Engagement Operations Associate New York City
Skills & Focus: Engagement Operations, Operational Excellence, Post-sales, Customer Value, Program Management, Strategic Problem Solving, Data-Driven Insights, Relationship Building, Analytics, Cross-functional Initiatives
About the Company: Hebbia is AI that works the way you work. Designed to be generally capable, it can tackle even the most complex tasks, citing answers over any amount of source…
Experience: 2-5 years
Salary: $120,000 - $190,000
Type: Full-time
Benefits: Unlimited PTO, Medical + Dental + Vision insurance, 401K, Wellness Benefits, Catered lunch daily, Doordash dinner credi…

Nyc Public Engagement Unit

Outreach Data Specialist New York City
Skills & Focus: community engagement, data analysis, outreach, Voter Activation Network, Salesforce, Hustle, Mobilize, dashboards, reporting, tenant support
About the Company: The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. We work on the City’s most impac…
Experience: Early-career

Eliseai

Product Operations Specialist New York City
Skills & Focus: product management, SQL, BI tools, product launches, growth, operational efficiency, feedback loop, customer, market needs, scaling
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Salary: $120,000 - $150,000
Benefits: Equity in the company in the form of stock options, Medical, Dental and Vision premiums covered at 100%, Fully paid par…

Hack The Box

Sales Operations Analyst New York City
Skills & Focus: sales operations, commission processing, data-driven decision-making, CRM efficiency, KPI tracking, optimize sales processes, reporting, data integrity, HubSpot, revenue performance
About the Company: Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individual…
Experience: At least 2 years of experience in sales operations, finance, sales, or a similar role
Type: Full-time
Benefits: Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box), 401K w/ employer match, Employer-paid Life …

Kale

Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
Customer Success Manager New York City
Skills & Focus: user experience, technical issues, stakeholder management, project management, data analysis, continuous improvement, customer satisfaction, operational efficiency, API experience, SQL proficiency
About the Company: Kale’s mission is to empower people to translate their social value into economic value. With our focus on everyday creators and a content-first discovery expe…
Experience: 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.

Ometria

Enterprise Customer Solutions Manager New York City
Skills & Focus: Enterprise Customer Solutions Manager, Customer Data Platform, Retail Marketing, Technical Account Management, C-Suite Relationships, Customer Retention, Data Audits, Integration, Data Accuracy, Customer Success
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space.
Salary: $150,000 to $190,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support
Enterprise Customer Solutions Manager New York City
Skills & Focus: Enterprise Customer Solutions Manager, Customer Data Platform, Retail Marketing, Technical Account Management, C-Suite Relationships, Customer Retention, Data Audits, Integration, Data Accuracy, Customer Success
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space.
Salary: $150,000 to $190,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support

Excel Sports Management

CRM Manager New York City
Skills & Focus: CRM Manager, Salesforce, data analysis, pipeline management, user training, application configuration, project management, campaign lead lists, dashboard design, business process documentation
About the Company: Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties. Our success is rooted in ou…
Experience: Minimum four (4) years of experience in Salesforce and related fields.
Salary: $85,000 - $95,000 per year
Type: Full-Time
Benefits: Eligible for benefits and discretionary bonus.

Droit

Client Success Specialist New York City
Skills & Focus: client relationships, technical account management, product integration, cloud architecture, project management, data-driven decision-making, financial regulation, scripting languages, Data Mapping, ETL
About the Company: At Droit, we build mission-critical, breakthrough products to advance global regulatory compliance and real-time controls. We are pioneers in computational law…
Experience: 5 - 8 years in a technical client success, technical account management or client integration/implementation role
Salary: $140,000 - $175,000
Benefits: Competitive compensation, including retirement benefits, and equity in a scaling FinTech firm; holistic benefits for yo…

Melio

Network Optimization Coordinator New York City
Skills & Focus: data entry, customer support, operations, administrative role, Salesforce, vendor data, support tickets, cross-functional collaboration, process documentation, B2B payment tools
About the Company: Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft.
Experience: 0–2 years of professional experience in data entry, customer support, operations, or an administrative role
Salary: $45,000 - 55,000
Type: Hybrid
Benefits: Generous medical, dental, and vision plans with up to 100% employer-paid coverage, 401K matching, stock options, wellne…

Justworks

Marketing Operations Analyst New York City
Skills & Focus: marketing automation, data hygiene, lead capture, troubleshooting, operational excellence, Salesforce.com, collaboration, documentation, analytics, strategy
About the Company: At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with a…
Experience: 2-3 years of experience working in a marketing or sales operations role
Salary: $86,000 to $94,600 per year

Vimeo

Implementation Manager New York City
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Regard

Provider Success Manager New York City
Skills & Focus: Provider Success Manager, healthcare, education strategy, client, training, user feedback, User Acceptance Testing, project management, relationship building, team collaboration
About the Company: Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Experience: 4+ years of experience in healthcare, software application end user education, or related field
Salary: $100,000 - $130,000
Type: Full-time
Benefits: Eligible for equity, 99% employer paid health benefits (Medical, Dental, and Vision), One Medical subscription, 18 PTO …

Sigma Computing

Scale Customer Success Manager New York City
Skills & Focus: customer success, SaaS, data analysis, customer health, project management, product adoption, feature utilization, customer engagement, segment analysis, analytics tools
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 3+ years of customer success experience in SaaS, preferably managing high-volume customer portfolios
Salary: $100,000 - $118,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Within

Email Account Manager New York City
Skills & Focus: email, SMS, push, loyalty, retention marketing, campaigns, analytics, project management, client management, DTC brands
About the Company: WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative m…
Experience: minimum 5 years of experience in retention marketing
Salary: $67,500-$208,921
Type: Hybrid
Benefits: Unlimited vacation policy, Monthly Phone Stipend, Comprehensive Medical, Dental, and Vision insurance options, 401(K) p…

Braze

Email Deliverability Consultant New York City
Skills & Focus: deliverability, customer management, email metrics, troubleshooting, strategic planning, best practices, consulting, IP warming, blocklists, customer experience
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…

Openai

Customer Service Systems Engineer New York City
Skills & Focus: Customer Service, Systems Engineer, Apex, LWC, Flow, API development, Salesforce, Service Cloud, Automation, User Experience
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Experience: 5+ years of experience in Service Cloud development with a focus on Apex, LWCs, and system integrations.
Salary: $190K – $240K
Type: Full time
Benefits: Medical, dental, and vision insurance, mental health and wellness support, 401(k) plan, generous time off, paid parenta…

Sigma Computing

Technical Support Manager New York City
Skills & Focus: Technical Support, Customer Experience, Data Platforms, SQL, Business Intelligence, Process Improvements, Team Management, Cloud Analytics, SaaS, Collaboration Tools
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 5+ years of industry experience supporting data platforms in an enterprise environment and 2+ years in a people management role.
Salary: $130k - $160k
Type: Full-time
Benefits: Equity, generous health benefits, flexible time off policy, paid bonding time for all new parents, Traditional and Roth…

Logrocket

Growth Engineer New York City
Skills & Focus: Growth Engineer, data visualization, automation, integrations, sales operations, marketing operations, user experience, software craftsmanship, inefficiencies, customer experience
About the Company: LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understand…
Type: Full-time

Bridge

Business Operations: Customers New York City
Skills & Focus: SQL, APIs, customer support, troubleshooting, problem-solving, stakeholder management, project management, process optimization, workflow optimization, metrics
About the Company: Bridge is a rapidly growing startup focused on providing Slack-based support to developers integrating their APIs.
Experience: 4+ years of experience in a customer-facing product support role
Type: Full time