Last updated: 2025-05-22

26 Customer Support And Experience jobs in Mexico City.

Hiring now: Customer Service Rep @ Baxter, Customer Exp Agent @ Doordash, Customer Success Spec @ Aircall, Supervisor @ Expeditors, Prod Advocate @ Apolloio, Rlt Customer Ops And Serv @ Novartis, Customer Ops Spec @ Fortra, Customer Champion @ Baubap, Ops Spec @ Stripe, Client Exp Spec @ Flywire.Explore more at at kaamvaam.com

šŸ”„ Skills

customer service (11) problem solving (7) communication (6) problem-solving (6) communication skills (6) time management (4) customer support (4) user-first mindset (4) analytical thinking (4) process-oriented mindset (4)

šŸ“ Locations

Mexico City (26)
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Baxter

Customer Service Representative Mexico City
Skills & Focus: Customer Service, Healthcare, Medical Devices, Patient Care, Manufacturing, Support, Sales, Innovation, Quality, Diversity
About the Company: Baxter is a global healthcare company that develops, manufactures, and delivers a wide range of medical products and therapies to save and sustain the lives ofā€¦
Type: Full time
Benefits: Our comprehensive benefits options reflect the value we place in our employees.

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
About the Company: DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.
Experience: At least 1 year of experience in customer service
Salary: $15,000 MXN monthly
Type: Full-time
Benefits: Paid personal days, work-from-home equipment, life insurance, monthly wellness bonus, grocery vouchers, medical assistaā€¦

Aircall

Customer Success Specialist Mexico City
Skills & Focus: customer success, relationship building, multicultural team, support, growth, client base, automation, AI, communication, customer experience
About the Company: Aircall is the worldā€™s leading integrated customer communications and intelligence platform for growing businesses, unifying voice and digital channels with AIā€¦

Expeditors

Supervisor Mexico City
Skills & Focus: customer service, operational excellence, employee development, business development, financial excellence, compliance, communication, training, teamwork, problem solving
About the Company: Expeditors is a global logistics company that provides efficient supply chain solutions through a network of offices and partners around the world.
Type: Full-time

Apollo.Io

Product Advocate Mexico City
Skills & Focus: customer inquiries, technical support, troubleshoot, support processes, customer satisfaction, SaaS, communication skills, problem-solving, CRM, ownership
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startuā€¦
Experience: Minimum proven experience of 2 years in at least one entry-level tech support role.
Type: Full-time

Novartis

RLT Customer Operations and Service Mexico City
Skills & Focus: patient journey, customer operations, infusion process, logistics, communication, supply chain, stakeholder management, attention to detail, problem-solving, matrix work
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend peopleā€™s lives so that patients, healthcare professā€¦

Fortra

Customer Operations Specialist Mexico City
Skills & Focus: customer service, order fulfillment, billing strategy, renewal process, CRM, customer support, attrition, upsell, communication skills, problem-solver
About the Company: For over 40 years, our employees have enjoyed rewarding careers that challenge them, support their growth, and inspire them to think and act boldly to make a rā€¦
Experience: Minimum two years customer service experience or equivalent education and experience
Benefits: competitive benefits and salaries, personal and professional development opportunities, flexibility

Baubap

Customer Champion Mexico City
Skills & Focus: customer support, fintech, financial services, multichannel communication, client satisfaction, issue resolution, CRM tools, social media support, problem-solving, teamwork
Experience: At least 2 years in customer support roles, preferably in financial services or fintech industry
Salary: 24,000.00 MXN pesos per month
Type: Full-time
Benefits: 20 vacation days, holiday bonus, Christmas bonus, food vouchers, health & life insurance, performance bonuses

Stripe

Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companiesā€”from the worldā€™s largest enterprises to the most ambitious startupsā€”use Strā€¦
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time
Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companiesā€”from the worldā€™s largest enterprises to the most ambitious startupsā€”use Strā€¦
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time
Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companiesā€”from the worldā€™s largest enterprises to the most ambitious startupsā€”use Strā€¦
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time

Flywire

Client Experience Specialist Mexico City
Skills & Focus: client support, inbound inquiries, root cause analysis, problem-solving, client education, escalation management, payment process, training coordination, workflow optimization, data analysis

Payjoy

Validation Support Supervisor Mexico City
Skills & Focus: compliance, documents, customer service, global standards, team, coaching, results, exceptional, support, supervisor
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and successā€¦

Apollo.Io

Product Advocate Mexico City
Skills & Focus: customer support, technical troubleshooting, product expertise, communication skills, SaaS, CRM, CSAT, bug tracking, time management, customer feedback
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. It provides sales and markeā€¦
Experience: Minimum proven experience of 2 years in at least one entry-level tech support role.
Type: Full-time
Benefits: Collaboration across departments, resources for growth, autonomy to own your role, encouraging bold ideas and courageouā€¦

Opentable

Customer Service Supervisor (Hybrid, Mexico City) Mexico City
Skills & Focus: Customer Service, Supervisory Experience, Call Center, Leadership, Team Building, Communication, Problem Solving, Networking, Support Desk Tools, Hospitality
About the Company: OpenTable, part of Booking Holdings, Inc., is an industry leader with a focus on hospitality services, including restaurant reservations and related offerings.
Experience: 2-3 years of call center supervisory experience
Benefits: OpenTable provides Mexican Social Security (IMSS), Christmas Bonus, paid time off, vacation premium, parental leave, beā€¦

Dolarapp

Customer Support Mexico City
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: doā€¦
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to wā€¦

H&M

Support Office Experience Specialist Mexico City
Skills & Focus: customer service, office experience, engagement activities, communication, event coordination, concierge services, office management, health and safety, reception management, vendor relations
About the Company: A leading global fashion retailer known for its commitment to sustainability and innovation while providing quality clothing and exceptional customer service.
Type: Full-time

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem Solving, International Communication, Proactive Outreach, Payment Issues, Customer Satisfaction, Flexibility, Team Collaboration, Service Policies

Opentable

Call Center Supervisor Mexico City
Skills & Focus: team building, customer service, time management, multitasking, analytical skills, problem solving, Microsoft Windows, Salesforce, networking, communication skills
About the Company: An industry leader with unique insight into the world of hospitality, part of Booking Holdings, Inc. (NASDAQ: BKNG). OpenTable helps restaurants and venues attā€¦
Experience: 2-3 years of call center supervisory experience
Type: Full-time
Benefits: Mexican Social Security (IMSS), Christmas Bonus - 30 days, Paid Time Off - 20 days a year, Vacation Premium - 25%, Pareā€¦

Apollo.Io

Product Advocate Team Lead Mexico City
Skills & Focus: Coaching & Development, Team Engagement, Conflict Resolution, Recognition & Employee Support, KPI Analysis, Accountability, Operational Inspection, Customer Advocacy, Escalation & Issue Resolution, Cross-Functional Collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startuā€¦
Experience: 2+ years in a leadership role within customer support or a related field
Customer Advocate Representative Mexico City
Skills & Focus: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startuā€¦
Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)

Scale

Onboarding Specialist Mexico City
Skills & Focus: onboarding, customer support, outreach, consulting, documentation, technical issues, problem-solving, communication skills, training programs, collaborative attitude
About the Company: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faā€¦
Experience: Prior experience in customer support, recruiting, sales, or another outreach-based role, ideally in a fast-growing or tech-focused environment.
Salary: Starting fixed rate of $4.25 USD per hour, increasing to $5.50 after successful probationary period + performance-based incentives + paid holidays
Type: Contractor
Benefits: Paid holidays, performance-based incentives.

Opentable

Call Center Supervisor (Hybrid, Mexico City) Mexico City
Skills & Focus: team development, communication, time management, performance, problem solving, customer service, leadership, training, collaboration, schedules
About the Company: OpenTable is an industry leader in hospitality technology, helping restaurants, bars, wineries, and other venues attract guests, manage capacity, improve operaā€¦
Experience: 2-3 years of call center supervisory experience
Benefits: OpenTable provides Mexican Social Security (IMSS), Christmas Bonus, Paid Time Off, Vacation Premium, Parental leave, Beā€¦

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem-Solving, Communication, Empathy, Collaboration, Customer Satisfaction, Product Knowledge, Issue Resolution, Proactive Outreach

Nielsen

Escalation Program Manager Mexico City
Skills & Focus: Escalation, Customer Experience, Support, Root Cause Analysis, Operational Excellence, Stakeholders, Support Associates, Customer Support, Process Improvement, Case Management
About the Company: Nielsen is passionate about powering a better media future through providing powerful insights that drive client decisions and deliver results. Their talented,ā€¦