Last updated: 2025-05-22

29 Customer Success Management jobs in Mexico City.

Hiring now: Associate Customer Succes @ 6Sense, Lead Customer Onboarding @ Apolloio, Growth Enterprise Custome @ Udemy, Customer Success Spec @ Aircall, Customer Success Mgr @ Cloudflare, Client Success Sr Mgr @ Wellhub, Customer Onboarding Spec @ Alertmedia, Sr Customer Success Engr @ Tractian, Customer Success Mgr @ Insider, Customer Success Mgr Iv @ Rackspace.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (11) SaaS (9) customer success (7) Account Management (6) client relationships (6) customer satisfaction (5) account management (5) Customer Success Manager (5) Customer Advocacy (4) client service (4)

📍 Locations

Mexico City (29)
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6sense

Associate Customer Success Manager Mexico City
Skills & Focus: Customer Success, SaaS, Customer Relationships, Stakeholder Management, Revenue Growth, User Behavior, Communication Skills, CRM Tools, Customer Advocacy, Problem Solving
About the Company: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of act…
Experience: 2-4 years
Type: Full-time
Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, qu…

Apollo.Io

Lead Customer Onboarding at Apollo.io Mexico City
Skills & Focus: onboarding, SaaS, customer success, team leadership, program execution, metrics, data-driven, training, customer satisfaction, operational excellence
About the Company: Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, al…
Experience: 5+ years in SaaS onboarding, customer success, or implementation; 2+ years managing onboarding or customer-facing professionals
Type: In-office 5 days a week

Udemy

Growth Enterprise Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, SaaS, Onboarding, Customer Retention, Upselling, Account Expansion, Customer Support, Strategic Planning, Relationship Building
About the Company: At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped n…
Experience: 4-5+ years of B2B SaaS customer success, account management, consulting and/or sales experience
Salary: $664,000 – $830,000 MXN
Type: Full-time

Aircall

Customer Success Specialist Mexico City
Skills & Focus: customer success, relationship building, multicultural team, support, growth, client base, automation, AI, communication, customer experience
About the Company: Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses, unifying voice and digital channels with AI…

Cloudflare

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Wellhub

Client Success Sr. Manager Mexico City
Skills & Focus: client success, account management, business development, client relationships, growth strategies, client retention, wellness technology, digital marketing, customer satisfaction, revenue growth
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to fitness, mindfulness, therapy, nutrition, and sleep partners within one …
Experience: 4-5 years in account management, client success, or similar roles in the B2B technology market

Alertmedia

Customer Onboarding Specialist Mexico City
Skills & Focus: customer onboarding, project management, SaaS, implementation, customer relationships, deployment, data imports, automations, cross-functional, customer success
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: 2+ years in a customer-facing role in SaaS, 1+ years guiding customers through onboarding and implementation

Tractian

Senior Customer Success Engineer Mexico City
Skills & Focus: Customer Success, technical support, account management, client relationships, product optimization, technical documentation, B2B, CRM, project management, enterprise clients
Type: Full-time

Insider

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Client Retention, API Documentation, Digital Marketing, SaaS, Account Management, Relationship Building, Technical Support, Project Management, Multilingual
About the Company: A B2B SaaS company that drives growth for its clients around the world, specializing in AI-native platforms for Customer Experience and Marketing.
Experience: 4+ years in customer-facing roles in SaaS environment
Type: Full-time
Benefits: Access to extensive online training, paid Spotify subscription, diverse and inclusive environment, industry-shaping fut…

Rackspace

Customer Success Manager IV Mexico City
Skills & Focus: Customer, Success, Partner, Account, Support, Relationship, Issue, Resolution, Develops, Manages
About the Company: Rackspace is a leading provider of cloud and managed hosting solutions.

Helpshift

Customer Success Manager Mexico City
Skills & Focus: customer support, SMB, business relationships, data-driven, customer centric, renewals, churn reduction, SDK configurations, technical knowledge, customer inquiries
About the Company: Helpshift bridges the disconnect between conventional customer service channels and a growing consumer base that does more on mobile phones and has a strong pr…
Experience: 2+ years professional work experience; 1+ years helping SMB customers
Type: Full-time

Salesforce

Customer Success Manager - Mulesoft Mexico City
Skills & Focus: Customer Success, Mulesoft, API Management, Technical Support, Integration, Java, Salesforce, SaaS, Client Relations, Troubleshooting
About the Company: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
Experience: 5+ years
Type: Full-time

Yalo

Customer Success Executive Mexico City
Skills & Focus: customer satisfaction, retention, tailored solutions, value maps, health dashboards, reports, delivery, product marketing, growth strategies, analytical skills
About the Company: Yalo is on a mission to revolutionize how businesses sell in an omnichannel way with its intelligent sales platform and intelligent agents powered by cutting-e…
Experience: +2 years of working experience in a CPG company
Benefits: Unlimited PTO policy, Competitive rewards on the market range, Flexible time (driven by results), Start-up environment,…

Cloudflare

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, relationship-building, product knowledge, project management, cloud security, networking, communication skills, customer feedback, business reviews
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Ogury

Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced
Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced
Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced

Alertmedia

Customer Success Specialist Mexico City
Skills & Focus: customer success, account management, customer relationships, customer engagement, SaaS, Salesforce, customer satisfaction, retention, communication skills, bilingual
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: 2+ years’ experience in customer success management or account management
Type: Hybrid
Benefits: Competitive Base Salary, Annual Company Bonus, 100% paid Medical, Dental, and Vision benefits for employees, Christmas …

Cyberhaven

Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, Data Security, Customer Advocacy, Retention, Growth, Customer Health Scores, Salesforce, Gainsight, Compliance, Technical Concepts
About the Company: Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data…
Experience: 3+ years of proven experience as a Customer Success Manager, Account Manager, or similar role in the cybersecurity industry.
Type: Full-time
Benefits: Competitive Compensation, Stock Options, Flexible time off, Growth Opportunities

Datadog

Enterprise Customer Success Manager - LATAM Mexico City
Skills & Focus: Customer Success, Account Management, Enterprise, SaaS, B2B, Tech, Onboarding, Relationship Management, Training, Collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 3+ years in a Customer Success or Account Management role
Type: Full-time
Benefits: Best-in-breed onboarding, inclusive company culture, continuous professional development, new hire stock equity (RSU) a…

Believe

Account Management / Customer Success Mexico City
Skills & Focus: account management, customer success, distribution services, independent labels, artists, performance, KPI, revenue growth, cross-functional collaboration, services improvement

Apollo.Io

Product Advocate Team Lead Mexico City
Skills & Focus: Coaching & Development, Team Engagement, Conflict Resolution, Recognition & Employee Support, KPI Analysis, Accountability, Operational Inspection, Customer Advocacy, Escalation & Issue Resolution, Cross-Functional Collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2+ years in a leadership role within customer support or a related field

Gigamon

Customer Success Manager Mexico City
Skills & Focus: customer success, technical support, professional services, customer lifecycle, customer satisfaction, subscription revenue, renewal rates, churn reduction, cybersecurity, cloud
About the Company: At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work…
Experience: 5+ years of overall experience in customer success
Type: Hybrid

Apollo.Io

Account Management (AM) SMB Mexico City
Skills & Focus: account management, B2B SaaS, customer-centric mentality, revenue targets, cross-functional collaboration, pipeline generation, product activation, sales tech, customer success, business objectives
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 1-2 years of experience in sales, preferably in an office environment; B2B SaaS preferred
Type: Full-time
Benefits: Medical Insurance, access to referral bonus and other perks, Unlimited PTO, Long-Term Career Opportunity

Trytoku

Lider de Customer Success y Support Mexico City
Skills & Focus: Customer Success, Support, team leadership, data analysis, customer retention, process improvement, automation, client focus, proactivity, soft skills
Experience: Experiencia liderando equipos
Benefits: 🏆 Stock options. 🌴 30 días de vacaciones al año. 🏠 Home office flexible. 🍎 Macbook. 🏥 Seguro de Gastos Médicos Mayores.…

Grupo Quintoandar

Customer Success Specialist Mexico City
Skills & Focus: Customer Success, Client Relationship, Empathy, Webinars, Client Retention, KPI Management, Customer Service, B2B, Account Management, Telecommunications
About the Company: Grupo QuintoAndar es la empresa de tecnología inmobiliaria más valiosa de América Latina, especializada en reducir la burocracia y simplificar la experiencia e…
Experience: Experience as a Customer Success or similar role, handling client relationships and webinars.
Benefits: Vales de Despensa, Teletrabajo, Seguro Médico, Seguro de Vida, Seguro de Accidentes, Aguinaldo, Reparto de Utilidades, …

Informa Markets

Customer Success Coordinator Mexico City
Skills & Focus: Customer Success, Customer Service, KPIs, reports, dashboards, event support, training, platform management, customer journey, relationship management

Apollo.Io

Product Advocate Team Lead Mexico City
Skills & Focus: Customer Support, Coaching, SaaS, CRM, Team Performance, KPI Analysis, Operational Excellence, Cross-Functional Collaboration, Employee Engagement, Customer Advocacy
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2+ years in a leadership role within customer support or a related field